1776 matches found
Backups to DDBoost Repository Fail After Upgrading to VBR 12.1.1
Issue Resolved in Veeam Backup & Replication 12.2 This issue was resolved in Veeam Backup & Replication v12.2. Customers impacted by this issue should upgrade to the latest version of Veeam Backup & Replication. Article Applicability The primary error from failing to load the DD Boost library Err...
Veeam Backup for AWS Private Network Deployment Automation
Purpose This article provides information about Veeam Backup for AWS support for private deployment mode. It will explain how to use the attached script to configure network settings for buckets used as repositories and workers used for backups. To learn more about implementing Private Deployment...
How to Move Backup Data for a File Backup or Object Storage Backup to a Different Repository
Purpose This article documents the procedure for migrating backup data created by an unstructured data backup job File Backup or Object Storage Backup from one backup repository to another backup repository so that the job can resume incremental backup operations using the new destination. Soluti...
Upgrading Veeam Agent for Microsoft Windows from 5.0.x to 6.1.x fails with: Failed to migrate data to new database.
Challenge When attempting to upgrade Veeam Agent for Microsoft Windows from version 5.0.x to version 6.1.x, after selecting the option to "Preserve all setting from your previous product installation," the migration of the configuration database fails with: Failed to migrate data to new database:...
Migrating Veeam Backup & Replication from Socket to Veeam Universal License (VUL) Licensing
Purpose This article explains the advantages of upgrading from a legacy socket-based license to the improved Veeam Universal License VUL for Veeam Data Platform, allowing access to all the features that VUL offers. It also includes instructions for updating the license in Veeam Backup & Replicati...
Agent is managed by another Veeam server
Challenge During the Rescan of a Protection Group, a machine displays the warning: Agent is managed by another Veeam server Cause This occurs when configuration settings are present on the machine indicating that the Veeam Agent deployment on that machine is managed by a different Veeam Backup &...
Task Using Wasabi S3 Fails With "XML error: [Error document empty.]. Error code: [13]."
Due to an issue within Wassabi's infrastructure, the XML content provided to Veeam is unexpectedly blank...
Veeam Recovery Orchestrator Vulnerability ( CVE-2024-22021 | CVE-2024-22022 )
Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure Program VDP for all Veeam products and perform extensive internal code audits. When a vulnerability is...
Veeam Intelligence Updates
Learn more about Veeam Intelligence for Individual Products Veeam Backup & Replication User Guide Veeam Intelligence Veeam ONE User Guide Veeam Intelligence Veeam Service Provider Console Guide for End Users Veeam Intelligence Purpose This article documents new features, enhancements, and fixes...
Browser-based Application's Page Fails to Load With: ERR_SSL_KEY_USAGE_INCOMPATIBLE
Article Applicability The error discussed in this article is caused by a misconfiguration of the website's certificate. Specifically, the ERRSSLKEYUSAGEINCOMPATIBLE error occurs when the certificate used by a website has a KeyUsage value defined, but it does not include "Digital Signature" and...
Veeam ONE Web Client Page Fails to Load After Updating .NET Runtime Components
Veeam ONE 12.2 and 12.3 .NET Version Requirements Veeam ONE build 12.2 build 12.2.0.4093 and 12.3 build 12.3.0.4670 require and support only .NET 8.0. Note: All three component versions must match. ASP.NET Core Runtime 8.0.x Microsoft ASP.NET Core 8.0.x - Shared Framework x64 .NET Desktop Runtime...
How to Change Veeam Service Provider Console UI Language
Veeam Service Provider Console 9.1 Integrated Feature Starting with Veeam Service Provider Console 9.1, the ability to assign and customize the Portal Language is now an integrated feature able to be configured via the Web UI: Veeam Service Provider Console 9.1 - Configuring Portal Language Artic...
How to Merge Veeam Backup for Microsoft 365 Licenses
Purpose This article documents the process for merging and unmerging licenses for Veeam Backup for Microsoft 365 using the Veeam MyAccount Portal. Note: Merging licenses creates a new license file from two or more contract licenses. This process can be performed by the customer using the Veeam...
"Failed to connect to the database." Updater Configuration Check
Challenge When updating Veeam Backup & Replication the Configuration Check fails with either: Failed to connect to PostgreSQL server localhost:5432. An existing connection was forcibly closed by the remote host SSPI authentication failed for user Cause The account being used to run the update...
SSPI Authentication Errors
Challenge In Veeam Backup & Replication When installing updates, restoring configuration, or directly interacting with the database e.g., using pgAdmin, the following error occurs: SSPI authentication failed for user In Veeam ONE When upgrading to Veeam ONE v13, the following error may occur:...
Exchange Backup Fails With: "Invalid serialized stream, unknown opcode found: 4"
Challenge Starting around January 19th, 2024, Exchange backup within Veeam Backup for Microsoft 365 may fail with the following error: Invalid serialized stream, unknown opcode found: 4 Cause Veeam has observed that there have been changes to the Serialized Property for Exchange items. Solution T...
Veeam Installer Service Displays Previous Version Despite Being Updated
Challenge After upgrading Veeam Backup & Replication, the Veeam Installer Service on other machines managed by Veeam Backup & Replication may be listed in Apps and Features or Programs and Features with a version that does not match Veeam Backup & Replication version. For example, an environment...
How to Customize Retention Options in Drop-Down for Copy Backup, Export Backup, and VeeamZIP
Purpose This article documents how to customize the retention options that are available when configuring the following tasks: Copy Backup Export Backup VeeamZIP Copy Backup Export Backup VeeamZIP Solution The custom retention options are loaded by the Veeam Backup Service during startup of the...
Veeam PowerShell Command Fails With: "Unable to connect to the server with MFA-enabled user account."
Challenge When attempting to execute Veeam PowerShell commands, the following error occurs: Unable to connect to the server with MFA-enabled user account. Cause This error occurs when MFA Multi-Factor Authentication is enabled within Veeam Backup & Replication and the account you are logged in as...
Restore Entire Bucket to Zadara Object Storage Fails With "Error: Internal error: object key is empty."
Challenge Attempting to perform an Entire Bucket Restore with the the Destination set to New Bucket when using Zadara Object Storage fails with the error: Restore job failed Error: Internal error: object key is empty. ClientId: , BucketName: Cause This issue arises from a problem related to the...
Release Information for Veeam Backup for Microsoft 365 7a Cumulative Patches
Requirements This Cumulative Patch can be used to: update manually from a previous Veeam Backup for Microsoft 365 7a release to the latest Cumulative Patch. upgrade an existing pre-7a Veeam Backup for Microsoft 365 server to Veeam Backup for Microsoft 365 7a with the latest Cumulative Patch...
OneDrive backup job fails with "Download request retry timeout exceeded"
Challenge During a OneDrive backup, the following error may occur while downloading a OneNote file .one: Failed to backup item: %path%, Download request retry timeout exceeded. This error will only be displayed when using one of the following versions of Veeam Backup for Microsoft 365: v7 P202312...
Rescan of Cloud Native Machines in Azure Fails After Credentials Change
Challenge After the Azure Storage account is changed, rescan of Cloud Native Agents e.g., Veeam Agent for Microsoft Windows , Veeam Agent for Linux fails with the error: Warning Failed to connect to Details: Azure REST API error. HTTP code: 403. Azure error: AuthenticationFailed. Full error:...
Script to Automate Implementation of Security & Compliance Analyzer Recommendations
Article Applicability This article and its script are relevant to Windows-based deployments of Veeam Backup & Replication. Purpose This article provides information regarding automating the configuration of the Veeam Backup Server according to practices suggested in the Security & Compliance...
How to Collect Logs for Veeam Backup Enterprise Manager
Purpose This article documents how to collect logs from Veeam Backup Enterprise Manager. Solution Automated Log Collection 1. Connect to the Enterprise Manager Website 2. Click Configuration in the top-right corner. 3. In the Configuration section, on the left side, click About. 4. At the bottom ...
Exchange Backup Fails With: "There is an error in XML document"
Challenge Starting on December 11th, 2023, Exchange backup within Veeam Backup for Microsoft 365 fails with the following errors: There is an error in XML document and The specified type was not recognized: name='SharingMessage' Cause Veeam has observed that there have been changes to the structu...
How to Expand Backup Heatmap Widget From 12 Hours to 24
Article Applicability This article documents changing the Backup Heatmap time scale in the Analytics Dashboard of the Veeam Backup & Replication Console in version 12.1. Please note that the heatmaps in the view are only available if Veeam ONE is integrated with Veeam Backup & Replication. Purpos...
After Upgrade to Veeam Backup & Replication 12.1, Backup of Linux VM Fails With: "Failed to check fingerprint"
Challenge After upgrading to Veeam Backup & Replication 12.1, Backup jobs for Linux VMs that operated successfully before the upgrade now fail with: Unable to connect to guest OS for guess process. Failed to check fingerprint. Cause During the upgrade to Veeam Backup & Replication 12.1, the forma...
Vulnerability Scanner Detection Related to CVE-2023-38545
Veeam Backup & Replication 12.1.2 Release - Article Update With the release of Veeam Backup & Replication 12.1.2, the VDDK libraries, which contained the libcurl library, are no longer included with the Veeam Transport package. After upgrading, the Veeam Transport Package on remote components wil...
Release History for Veeam Service Provider Console 8
This release is superseded by Veeam Service Provider Console 8.1. Veeam Service Provider Console 8 Builds 8.0.0.19552 This is a repack of build 8.0.0.19236 that includes an enhanced update to address the critical vulnerability in VSPC. Although our initial patch effectively addressed the primary...
Release History for Veeam ONE 12.1
Veeam ONE 12.1 Builds 12.1.0.3208 Release Information Release Notes What's New Download Information Product Upgrade Order As documented in the Veeam ONE Release Notes: If you have Veeam Backup & Replication servers connected to Veeam ONE, upgrade Veeam ONE first; Veeam Backup & Replication must b...
Licensing Requirement Changes in Veeam Recovery Orchestrator 7
Article Applicability The license changes detailed in this article do not affect Veeam Cloud Service Providers due to how rental licenses are generated, operated, and supported. Summary Due to enhanced integrations and architectural changes across the Veeam Data Platform, there are new license...
Release Information for Veeam Backup & Replication 12.1 and Updates
This update was superseded by Veeam Backup & Replication 12.3. Release Information 12.1.2.172 2024-05-21 Security Vulnerabilities Indicated severity values are CVSS 3.1 scores. Veeam Backup Enterprise Manager VBEM CVE-2024-29849 | Severity: Critical 9.8 This vulnerability in VBEM allows an...
Release Information for Veeam Backup for Nutanix AHV 5 Cumulative Patches
Important Note Due to a potential issue in Veeam Backup for Nutanix AHV 5.0, which may negatively affect backup chains under specific circumstances, it is strongly recommended that you prepare a maintenance window to upgrade to Veeam Backup for Nutanix AHV 5.1 as soon as you are able - prior...
Backup Warning: "repository time shift detected, immutability flag cannot be set."
Challenge A Backup or Backup Copy job using an Immutable Hardened Linux Repository displays the warning: A problem occurred during setting the immutable flag: repository time shift detected, immutability flag cannot be set. Please refer to KB4482 for more details Cause This warning is displayed...
How to Set Custom Deployer and Data Mover Ports for Managed Linux Agents
Purpose By default, during the deployment of Veeam Agent for Linux on a Linux machine by Veeam Backup & Replication, the services listed below use the default ports indicated. This article documents how to change those default ports using custom settings on the Veeam Backup Server. Veeam Deployer...
How to Manually Update Suspicious File List
Intended Audience This article is intended for Windows-based Veeam Backup & Replication deployments where the software cannot access the internet to automatically update the SuspiciousFiles.xml file used by the Veeam Data Analyzer Service. In environments where the Veeam Backup Server can access...
Changes to eDirectory May Not Appear in File Level Restore for OES 2023 and later
Challenge When performing a Linux File Level Restore, using a helper appliance, to restore the database for eDirectory on OES 2023 and higher, the most recent state of the database found within the restore point lacks changes made just before the backup job ran. Cause This happens because the...
How to Configure Advanced Syslog Integration Options
Purpose This article documents advanced configuration options for syslog integration with Veeam Backup & Replication, a new feature starting in version 12.1. Solution The following advanced configuration options are available: Add BOM Before MSG Field Add the Unicode byte order mask BOM before th...
Veeam Agent for Microsoft Windows Backup Session Failure is Reported as Successful
Challenge In certain rare circumstances, a failed backup retry session for a Veeam Agent for Microsoft Windows job operating in Managed by backup server mode may be reported as a Success. Impacted Configuration Veeam Backup & Replication 12 build 12.0.x Deployed. Veeam Agent for Microsoft Windows...
EFS Backup Policy Fails With "Not authorized to perform DeleteRecoveryPoint"
Challenge An EFS Backup Policy fails with the message: User: arn:aws:sts:::assumed-role/VEEAM-BACKUP-FOR-AWS-IAM-ROLE-NAME/VeeamBackupSession is not authorized to perform: backup:DeleteRecoveryPoint on resource: arn:aws:backup:AWS-REGION::recovery-point: with an explicit deny in a resource-based...
Release Information for Veeam Backup for Salesforce 2 Cumulative Patches
This update has been superseded by Veeam Backup for Salesforce 3. Requirements Please confirm that you are running Veeam Backup for Salesforce 2.1 build 2.1.0.4675 or earlier before upgrading. You can find the currently installed build number in the Configuration About section. After the upgrade,...
ORA-27515 Error During Managed Application Backup Policy Run
Challenge Running a managed backup policy with Veeam Plugin for Oracle RMAN results in job failure: Failed to execute plug-in manager command: RMAN-03002: failure of backup command at 07/13/2023 Plugin logs /tmp/veeampluginlogs and database trace files reference ORA-27515 error: $ grep ORA-27515...
Backup error: "The instance configuration for this AWS Marketplace product is not supported."
Challenge The backup of an EC2 instance fails with the following error: Processing "instance-name" failed: The instance configuration for this AWS Marketplace product is not supported. Please see the AWS Marketplace site for more information about supported instance types, regions, and operating...
CVE-2023-38547 | CVE-2023-38548 | CVE-2023-38549 | CVE-2023-41723
Veeam ONE 12.1 is not affected by the vulnerabilities discussed on this page. Additionally, Veeam Recovery Orchestrator 7 is not affected by these vulnerabilities as it uses Veeam ONE 12.1. Issue Details CVE-2023-38547 A vulnerability in Veeam ONE allows an unauthenticated user to gain informatio...
Bare Metal Recovery Fails With "The requested security package does not exist."
Article Applicability The issue documented in this article occurs with Server 2022 deployments created using a Server 2022 ISO created before September 2023. This issue was fixed in the Server 2022 ISO released by Microsoft after September 2023. Challenge Bare Metal Restore from Veeam Recovery...
Uninstall or Upgrade of Veeam Agent for Microsoft Windows Fails Due to Missing MSI
Challenge When attempting to uninstall or upgrade Veeam Agent for Microsoft Windows , the Windows dialog box appears stating: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation...
VMXNET3 Drivers Missing From Recovery Media for Server 2022 vSphere VM
Challenge When attempting to perform a Bare Metal Restore on a vSphere VM using Veeam Recovery Media, which was created from a vSphere VM running Server 2022, the network adapter drivers fail to load. This issue persists despite having the 'Include hardware drivers from this computer' option...
SureBackup Job Failure: "The resource 'VeeamBackup_' is in use."
Challenge A SureBackup job in a vSphere environment fails with the error: The resource 'VeeamBackup' is in use. The error as found in the SureBackup Job log%programdata%\Veeam\Backup\SureBackup\Job.SureBackup.log: Error Failed to connect backup datastore to the ESXi host "esx01.domain.tld"...
Restore to EC2 Error: "Failed to validate machine: Cannot find a suitable image for the restored machine."
Issue Resolved in Veeam Backup & Replication 12.1 The issue documented in this article was resolved starting in Veeam Backup & Replication 12.1. Veeam strongly encourages all customers to update to the latest version. Challenge A Restore to Amazon EC2 fails with the error: Failed to validate...