How to use Azure Database for PostgreSQL with Veeam Backup for Microsoft 365

Purpose This article documents how to utilize Azure Database for PostgreSQL to host the Veeam Backup for Microsoft 365 v8 or higher configuration database. Solution After deploying Azure Database for PostgreSQL, additional steps must be performed to ensure it can be utilized by Veeam Backup for...

How to Reset Account Lockout for 'Managed Hardened Repository ISO by Veeam'

Purpose This article documents how to unlock the accounts used with the Managed Hardened Repository ISO by Veeam, veeamsvc or vhradmin, when they become locked out. The Managed Hardened Repository ISO by Veeam deploys Rocky Linux with the DISA STIG security profile, which utilizes faillock to loc...

Veeam Data Cloud for Microsoft Azure Release Information and Build Numbers

You are viewing an archived changelog for Veeam Data Cloud for Microsoft Azure. Changelog information has moved to a dedicated webpage, where you can find updates for all Veeam Data Cloud workloads in one place. Click here to visit the new changelog. This KB article lists all versions of Veeam Da...

Release Information for Veeam Backup for Microsoft 365 8 Cumulative Patches

More Recent Version Available Please find the latest version of Veeam Backup for Microsoft 365 here: Veeam Downloads - Latest Version Requirements This Cumulative Patch can be used to: update manually from a previous Veeam Backup for Microsoft 365 8 release to the latest Cumulative Patch. upgrade...

"There is no FIB [summary.xml]" error with Veeam Cloud Connect v12.2

Updated Hotfix Release -- September 30, 2024 On 2024-09-30, a new revision to the hotfix package listed in this article was released. This updated hotfix file coincides with a repackaged release of the Veeam Backup & Replication 12.2 ISO dated 20240926, which integrates the new hotfix package...

Veeam Kasten GSB backups fail with the error "mkdir /tmp/kopia-log: read-only file system"

Challenge The backup for the workloads that uses Generic Storage Backup GSB fails with the error: mkdir /tmp/kopia-log: read-only file system\r\nUnable to create logs directory: mkdir /tmp/kopia-log: read-only file system Cause Veeam Kasten for Kubernetes 's datamover needs write access to the /t...

Veeam Security Bulletin (September 2024)

All vulnerabilities documented in this article are resolved in the latest version of each product. Veeam Product Latest Version Download Page Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we...

How to Use Existing Veeam Backup & Replication PostgreSQL instance for Veeam Backup for Microsoft 365 Deployment

Article Applicability This article documents issues that occur when installing Veeam Backup for Microsoft 365 v8 or higher on the same server as an existing Veeam Backup & Replication v12 or higher deployment that is using the included local PostgreSQL instance. The errors described may also occu...

Veeam Backup & Replication Install Fails with: "A later version of Veeam Explorer for Microsoft Exchange is already installed."

Challenge When attempting to install Veeam Backup & Replication version 12.1, 12.2, or 12.3 on a machine where Veeam Backup for Microsoft 365 version 8 is already installed, the Veeam Backup & Replication install fails with the error: A later version of Veeam Explorer for Microsoft Exchange is...

Planned Veeam Backup for Microsoft 365 Feature Deprecation

This article is referenced by: Veeam Backup for Microsoft 365 User Guide: Veeam Backup for Microsoft 365 Feature Deprecation Purpose This article documents features and functionalities of Veeam Backup for Microsoft 365 VB365 that will deprecated in a future versions of the product. Veeam is...

NAS Backup to Tape and FLR fails with "Invalid ACL data"

Challenge A File to Tape Backup job e.g., SMB Share to Tape, NFS Share to Tape, or File Server to Tape or a File Restore from Tape fails with the error: Error Invalid ACL data. Error: Unable to find ObjectVersion in cache for the file. File path: X Other symptoms include: A failing file enumerati...

Release Information for Veeam Backup for AWS 8 Patch 1

Requirements Please confirm that you are running version Veeam Backup for AWS v8 build 8.0.0.845 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Veeam Backup for...

Release Information for IBM FlashSystem Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing IBM FlashSystem Plug-In v2.3.80, ensure that you are running at least Veeam Backup &...

Release Information for Veeam Backup & Replication 12.2

This update was superseded by Veeam Backup & Replication 12.3. Release Information 12.2.0.334 2024-08-28 Release Information Release Notes What's New ISO Release History Previously released files are not publicly available for download. Mouse-over or tap the filenames in the table to view a file'...

Release History for Veeam Service Provider Console 8.1

Newer Product Version Available A complete list of Veeam Service Provider Console versions and their release dates is available on KB4464: Build Numbers and Versions of Veeam Service Provider Console. Veeam Service Provider Console 8.1 Builds 8.1.0.21999 Security Vulnerabilities CVE- 2024-42448 |...

Failed to collect disk files location data. Timeout exceeded.

Challenge A Backup from Storage Snapshot BfSS job in Veeam Backup & Replication VBR for a vSphere virtual machine VM fails with the error: Failed to collect disk files location data. Timeout exceeded. Cause This error is displayed when the disk file location collection task, Map Disk Region, with...

Veeam ONE Upgrade Paths

Purpose This article documents the upgrade path to be taken to get to the most recent version of Veeam ONE. Solution End of Support Upgrade Path If you are using a version of Veeam ONE VONE that has reached its End of Support EOS and cannot be directly upgraded to a supported version, you will ne...

Task pending with "Resource not ready"

Challenge A task within a job in Veeam Backup & Replication is marked as pending with the message: Resource not ready: backup repository Resource not ready: backup proxy Cause These messages are informational and part of the task concurrency control system within Veeam Backup & Replication. Each...

Veeam Backup & Replication 12.1.2 Compatibility with vSphere 8.0 U3

Update 2025-03-31 The "Automatic vCLS VM Exclusion" limitation detailed below was resolved starting in Veeam Backup & Replication 12.2. The NSX-T 4.2 support limitation detailed below was resolved, and NSX-T 4.2.1 is supported fully starting in Veeam Backup & Replication 12.3.1. Support Statement...

Hyper-V SureBackup Task Failure: "VM was created with the later version of Hyper-V than the one installed on host"

Challenge A task within a SureBackup job for a Hyper-V environment fails with the error: Error: VM was created with the later version of Hyper-V than the one installed on host Cause This error occurs when the Virtual Lab in use by the SureBackup job is located on a host that is running a version ...

Alternative Method for Migrating Backups to Hardened Linux Repository

Please review the information in this article closely before performing any actions documented herein. This article documents a series of steps that if not performed precisely as documented, could result in data loss. Purpose This article documents an alternative method for migrating backups from...

How to Export Console and HAR File

Purpose This article documents how to generate a HAR file HTTP Archive to provide additional diagnostic information when investigating issues for web-based applications e.g., Veeam Service Provider Console, Veeam Recovery Orchestrator, etc. Solution 1. Launch the web browser. 2. Open the Develope...

How to Install Grafana with K10 Dashboard and Data Sources Pre-provisioned

Purpose Starting in Veeam Kasten for Kubernetes v7.5.0, Grafana will no longer be included by default. This in-depth technical guide will demonstrate the process of installing Grafana on Kubernetes and populating it with Kasten Data. It will allow you to quickly access pre-provisioned Kasten...

Troubleshooting apiservices Unavailability Due to Failed Discovery

Article Applicability This article is relevant for environments where Cilium CNI is in use. If the errors or behavior described below occur in an environment where Cilium CNI is not in use, please create a support case. Challenge In Kubernetes clusters that use Cilium for CNI Container Network...

How to Investigate 'Encrypted Data Event' from Malware Detection

Version Requirement This tool only works for malware inline detection events created by Veeam Backup & Replication 12.1.2 and newer. Previous versions of Veeam Backup & Replication are not supported. Protected Workload Guest OS Requirement This tool only supports investigating Windows-based...

Imagestream Export or Restore Fails With "error writing layer: no space left on device"

Challenge Export Action or Restore Action of OpenShift Imagestream fails with the following error: Failed to exec command in pod: command terminated with exit code 1.stdout: error writing layer: write/var/lib/image//blobs/sha256/: no space left on device Cause During the export or restore of an...

Linux Hardened Repository Unable to Update Immutability or Remove Restore Points due to SGID

Article Applicability The errors in this article may occur for other reasons, this article is specifically relevant to a situation in which these errors occur because the folder where the backup files are stored has an SGID Set-Group ID configured. Example: backupsvc@rhel9$ ls -l total 1 drwxr-s...

Veeam Kasten for Kubernetes Instant Recovery with Veeam Backup & Replication vPower NFS datastore

Purpose K10 Instant Recovery uses the Veeam Backup and Replication vPower NFS datastore to provide vSphere First Class Disks for storage. This feature enables "instant" recovery of workloads with Kubernetes. Solution The vPower NFS datastore is a fully functional datastore in the vSphere cluster...

Security Context Constraints(SCC) capabilities setting for Generic Storage Backup and Restore with OCP 4.11 or higher

Purpose This article describes Security Context ConstraintsSCC capabilities that need to be added to use Generic Backup and Restore feature capabilities on OCP 4.11 and higher. Known Issues With OCP 4.11, default security context constraints SCC have changed. Due to this, when using Generic Stora...

How to Make Veeam Kasten for Kubernetes Grafana Pod rootless

Purpose This article explains how to disable init-container in k10-grafana to run it as rootless. Cause Veeam Kasten for Kubernetes installation provides an instance of Grafana that is deployed automatically and can be used to query metrics from Kasten's Prometheus instance. This grafana pod is r...

There was a problem validating the profile: Repository not found.

Challenge Repository not found error while adding Veeam Repository in Veeam Kasten for Kubernetes despite verifying the repository in the Veeam Backup & Replication Console. Cause The 'Repository Not found' issue can happen in multiple scenarios. Most of the cases are due to repository Permission...

Veeam Kasten for Kubernetes - Used Ports

Purpose This article provides information regarding network ports that are used for different internal services of the Veeam Kasten for Kubernetes application. Solution The following information of Veeam Kasten for Kubernetes services and network ports associated with them will help with port...

Openshift Authentication - Failed to authenticate: oidc: failed to get token: oauth2: cannot fetch token

Challenge Users are unable to login to Veeam Kasten for Kubernetes Dashboard and receive the following error: Failed to authenticate: oidc: failed to get token: oauth2: cannot fetch token: 400 Bad Request Response: "error":"unauthorizedclient","errordescription": "The client is not authorized to...

Error: could not get determine if bucket supports versioning: Access Denied

Challenge Veeam Kasten for Kubernetes is unable to monitor or refresh the retention period of the data in the S3 bucket and cannot calculate the lock duration based on your retention setting because of this issue. This will show up as an error message in the notification bar: error: can't connect...

Application Migration - Best Practices and Prerequisites

Purpose This article explains the prerequisites and best practices that must be considered for successful import during application migration. Solution Veeam Kasten for Kubernetes platform is built to support application migration across clusters, which is an extremely powerful feature that enabl...

Report Generation Fails with "lookup prometheus-server-exp: no such host"

Challenge After enabling Veeam Kasten for Kubernetes reports, reports are not generated. When running an on-demand report policy, the following error message is observed within the executor logs: "message":"Post "http://prometheus-server-exp:80/k10/prometheus/api/v1/query": dial tcp: lookup...

Import Job Fails with "No kopia manifests found in the repository"

Challenge Import jobs fail with the error: No kopia manifests found in the repository Full error: "cause": "file": "kasten.io/k10/kio/collections/kopia/operations.go:144", "function": "kasten.io/k10/kio/collections/kopia.GetLatestSnapshot", "linenumber": 144, "message": "No kopia...

How to Clean Up Veeam Kasten for Kubernetes Manual Backups

Purpose This article provides an overview of scenarios where out-of-schedule restorePoints are created and how to identify and remove them. Cause With Veeam Kasten for Kubernetes , there are multiple ways to take backups & exports. A manual backup/export from the application menu. A manual policy...

How to Exclude Applications from Dashboard & Compliance Reporting

Purpose This article provides steps to exclude system namespaces from the Veeam Kasten for Kubernetes dashboard and compliance reporting. Solution Explanation Veeam Kasten for Kubernetes automatically discovers all application namespaces of the cluster on which it is deployed. Each of these...

Veeam Kasten for Kubernetes Performance Troubleshooting Guide

Purpose This article documents two of the most common performance tuning settings for Veeam Kasten for Kubernetes. Veeam Kasten for Kubernetes uses helm parameters, which can be tuned to adjust performance. The default settings should suit most environments. However, in complex environments,...

No action was taken because the import artifacts already existed

Challenge Veeam Kasten for Kubernetes has smart logic built-in to perform intelligent actions. Assuming an Import job on the target cluster was successfully completed, unless there's a new restorepoint from the source cluster, the job won't run. This can happen if: there are no new restorepoints ...

Cloned-Restore Fails on OpenShift Clusters with ImagePull Error

Challenge Cloned-restore jobs time-out and eventually fail due to an ImagePullError. Upon further investigation, the root cause is that the default SA in the target namespace does not have ImageStreams for the pod to pull an image from a private registry. Failed to pull image...

Exports Don't Work After Veeam Kasten for Kubernetes Reinstall

Critical Warning The solution provided in this article results in data removal. These steps should only be followed when testing or evaluating Veeam Kasten for Kubernetes or if the existing data is no longer required. If you have any questions, please contact Support. Challenge Description: Jobs...

How to Configure an Air-Gapped Veeam Kasten for Kubernetes Deployment Using JFrog Artifactory

Purpose This article provides a step-by-step approach to configuring a JFrog Artifactory server and installing Veeam Kasten for Kubernetes. This allows for creating an air-gapped installation using a private container registry to install Veeam Kasten for Kubernetes. While this can always be done...

PVC Export Fails Due to Timeout

Challenge The export action will fail if Veeam Kasten for Kubernetes takes more than 45 minutes to complete the job. Checking the export action details, the message below is the clue where Veeam Kasten for Kubernetes hits the timeout for the operation waitWithBackoffwithRetries with the duration...

Option to Add Veeam Kasten for Kubernetes Does Not Appear in Veeam Backup & Replication

Challenge When attempting to add Veeam Kasten for Kubernetes to Veeam Backup & Replication, the option for Kasten does not appear in the Add Server options. Cause This issue may occur if: The Veeam Kubernetes Service is not running and needs to be started. The Kasten Plug-In is not installed. Thi...

Clone Job Fails Due to Security Context Constraints (SCC) Issue

Challenge Cloned-restore jobs time out and eventually fail because an application's security context provides permissions in the original application namespace. This results in the application's pod being in a non-running state. Example: Namespace = quay-enterprise SCC during deployment = anyuid...

Overcoming Failed Snapshots Using Ignore Exceptions

Challenge This article demonstrates how to use the Ignore Exceptions feature to overcome failed snapshots due to workloads not in a ready state. Description: Job failed to be executed Veeam Kasten for Kubernetes has retry logic to overcome service interruptions during any job. If a Backup does no...

XFS Volume Restore Fails to Mount

Challenge Description: XFS kernel module remembers the old UUID and refuses to mount Cloning an XFS volume and mounting the filesystem of the cloned volume on the same node as the source volume will throw a "duplicate UUID" error or similar errors. The cloning of the volume reflects everything fr...

DR Restore - Internal error occurred: Could not retrieve artifacts for prefix

Challenge A Veeam Kasten for Kubernetes DR Restore fails with the following error: Internal error occurred: "message":"Could not retrieve artifacts for prefix...