After Upgrade Veeam Backup for Oracle Linux Virtualization Manager and Red Hat Virtualization Appliance Is Listed as Unavailable

Challenge After the upgrade of Veeam Backup & Replication to version 12.2 and subsequent upgrade of Veeam Backup for Oracle Linux Virtualization Manager and Red Hat Virtualization to version 5, the Appliance is listed as Unavailable in the Veeam Backup & Replication Console. When this occurs,...

Error: Failed to verify [C:\windows\Veeam\Backup\Upload\VeeamDeploymentDll.dll] signature.

Challenge When Veeam Backup & Replication is attempting to install Veeam Agent for Microsoft Windows backup agents on a machine the procedure fails with: Unable to install backup agent: failed to connect to Error: Failed to verify C:\windows\Veeam\Backup\Upload\VeeamDeploymentDll.dll signature...

How to Update NATS and PostgreSQL Passwords Used by Veeam Backup for Microsoft 365

Purpose This article documents the procedures for updating the password Veeam Backup for Microsoft 365 uses to connect to the NATS server and the configuration database. Solution Expand the section below relevant to the password that has been changed: How to Update NATS Server Password Default...

Granular sudo Permissions for Management of Veeam Agent for IBM AIX

Purpose This article provides examples of granular 'sudo' configuration for the Linux account that will be used by Veeam Backup & Replication when managing Veeam Agent for IBM AIX deployments with a Protection Group. Solution The following granular sudo permissions were tested with Veeam Agent fo...

Granular sudo Permissions for Management of Veeam Agent for Oracle Solaris

Purpose This article provides examples of granular 'sudo' configuration for the Linux account that will be used by Veeam Backup & Replication when managing Veeam Agent for Oracle Solaris deployments with a Protection Group. Solution The following granular sudo permissions were tested with Veeam...

Optimizing and Maintaining SQL Server Instance Hosting Veeam Service Provider Console Configuration Database

Purpose This article was produced in coordination with the Veeam R&D team to provide Service Providers with a comprehensive list of the most common performance improvements and maintenance actions relating to the underlying Microsoft SQL Server instance that hosts the Veeam Service Provider Conso...

Guest OS File Restore Fails on Self-Referencing Junction Points

Challenge Using Guest OS File Restore to restore a folder containing a junction point that redirects back to the initial folder fails with the error: Win32 error:The name of the file cannot be resolved by the system. Code: 1921 For example, attempting to restore a user's AppData folder the restor...

Repeat Email Notification: "License update interrupted: Paid license is not installed."

Challenge After installing or upgrading to Veeam Backup for Microsoft 365 version 8 using Community Edition or an NFR Not-For-Resale license, email notifications are sent daily that state that state: Veeam Backup for Microsoft 365 Failed to update license License updated interrupted: Paid license...

Repository upgrade error: "Some of the data in this repository is incompatible with the immutability settings."

Solution Requires Data Deletion The resolution procedure of this article involves the directed deletion of backup data that should not have been migrated to the immutable repository. Please review all details of the article closely, and contact Veeam Support if you would like assistance. Challeng...

Granular sudo Permissions for Management of Hardened Repository

Purpose This article documents the granular sudo permissions required to allow Veeam Backup & Replication to deploy and manage a Hardened Repository. Solution Account Requirements The Linux user account used by Veeam Backup & Replication to deploy and manage the Hardened Repository must use the...

Release Information for Veeam Backup for Nutanix AHV 6.1

This update has been superseded by Veeam Backup for Nutanix AHV 7.0, which was released alongside and supports only Veeam Backup & Replication 12.3. Requirements To upgrade to Veeam Backup for Nutanix AHV 6.1, download the installer below and run it on the Veeam Backup & Replication server that...

Release Information for Veeam Backup for Nutanix AHV Plug-In Hotfix (12.6.0.636)

Requirements To upgrade to Veeam Backup for Nutanix AHV 6.1, download the installer below and run it on the Veeam Backup & Replication server that manages the AHV Backup Appliances. The Veeam Backup for Nutanix AHV 6.1 Plug-In must be installed before updating the Nutanix AHV Backup Appliance. Yo...

Minimum supported OS version for Veeam VSS Hardware Provider is Microsoft Server 2012 (64-bit only).

Challenge An attempt to rescan, upgrade, or update the Veeam Backup Server fails with the error: Minimum supported OS version for Veeam VSS Hardware Provider is Microsoft Server 2012 64-bit only. Cause This issue occurs because an entry in the Configuration Database causes the Veeam Backup &...

Proxmox VE Compatibility with Veeam Backup Server OS Server 2012 and 2012 R2

Article Applicability This article is relevant only when the machine where Veeam Backup & Replication is installed uses either Server 2012 or Server 2012 R2. Challenge After adding Proxmox VE PVE hosts to Veeam Backup & Replication, the workers are deployed, but the testing phase fails with the...

Error: ".NET (`dotnet-`) must be added to the blacklist to prevent unattended upgrades that could impact the availability of the Linux proxy."

Challenge Attempting to add a Linux-base proxy in Veeam Backup for Microsoft 365 fails with the error: Error: .NET dotnet- must be added to the blacklist to prevent unattended upgrades that could impact the availability of the Linux proxy. Cause This error occurs when the proxy deployment process...

Release Information for Veeam Backup for Microsoft Azure 7 Cumulative Patches

Requirements Please confirm that you are running version Veeam Backup for Microsoft Azure v7 build 7.0.0.467 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Veea...

How to use Azure Database for PostgreSQL with Veeam Backup for Microsoft 365

Purpose This article documents how to utilize Azure Database for PostgreSQL to host the Veeam Backup for Microsoft 365 v8 or higher configuration database. Solution After deploying Azure Database for PostgreSQL, additional steps must be performed to ensure it can be utilized by Veeam Backup for...

Error occurred during certificate processing. — Upgrade Veeam Backup Enterprise Manager Error

Challenge When attempting to upgrade an existing Veeam Backup Enterprise Manager deployment to version 12.2, the installer fails, displaying the error: Error occurred during certificate processing. Cause This error occurs when the TLS certificate used for REST API doesn't specify a certificate...

How to Upgrade PostgreSQL 12 used by Veeam Backup for Salesforce

Purpose This article documents the procedure for upgrading the PostgreSQL v12 deployment before upgrading Veeam Backup for Salesforce. Cause Starting in Veeam Backup for Salesforce v3, PostgreSQL v12 is no longer supported. Solution Before beginning the Veeam Backup for Salesforce upgrade, whethe...

How to Migrate Veeam Backup for Salesforce off CentOS

Purpose This article documents how to migrate a Veeam Backup for Salesforce VBSF deployment from a machine running CentOS 7 to a machine running a supported Linux distro. Starting in Veeam Backup for Salesforce version 3, CentOS will no longer be supported as a distro for the deployment of Veeam...

How to Reset Account Lockout for 'Managed Hardened Repository ISO by Veeam'

Purpose This article documents how to unlock the accounts used with the Managed Hardened Repository ISO by Veeam, veeamsvc or vhradmin, when they become locked out. The Managed Hardened Repository ISO by Veeam deploys Rocky Linux with the DISA STIG security profile, which utilizes faillock to loc...

Veeam Data Cloud for Microsoft Azure Release Information and Build Numbers

You are viewing an archived changelog for Veeam Data Cloud for Microsoft Azure. Changelog information has moved to a dedicated webpage, where you can find updates for all Veeam Data Cloud workloads in one place. Click here to visit the new changelog. This KB article lists all versions of Veeam Da...

Release Information for Veeam Backup for Microsoft 365 8 Cumulative Patches

More Recent Version Available Please find the latest version of Veeam Backup for Microsoft 365 here: Veeam Downloads - Latest Version Requirements This Cumulative Patch can be used to: update manually from a previous Veeam Backup for Microsoft 365 8 release to the latest Cumulative Patch. upgrade...

"There is no FIB [summary.xml]" error with Veeam Cloud Connect v12.2

Updated Hotfix Release -- September 30, 2024 On 2024-09-30, a new revision to the hotfix package listed in this article was released. This updated hotfix file coincides with a repackaged release of the Veeam Backup & Replication 12.2 ISO dated 20240926, which integrates the new hotfix package...

Veeam Kasten GSB backups fail with the error "mkdir /tmp/kopia-log: read-only file system"

Challenge The backup for the workloads that uses Generic Storage Backup GSB fails with the error: mkdir /tmp/kopia-log: read-only file system\r\nUnable to create logs directory: mkdir /tmp/kopia-log: read-only file system Cause Veeam Kasten for Kubernetes 's datamover needs write access to the /t...

Veeam Security Bulletin (September 2024)

All vulnerabilities documented in this article are resolved in the latest version of each product. Veeam Product Latest Version Download Page Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we...

Veeam Backup & Replication Install Fails with: "A later version of Veeam Explorer for Microsoft Exchange is already installed."

Challenge When attempting to install Veeam Backup & Replication version 12.1, 12.2, or 12.3 on a machine where Veeam Backup for Microsoft 365 version 8 is already installed, the Veeam Backup & Replication install fails with the error: A later version of Veeam Explorer for Microsoft Exchange is...

How to Use Existing Veeam Backup & Replication PostgreSQL instance for Veeam Backup for Microsoft 365 Deployment

Article Applicability This article documents issues that occur when installing Veeam Backup for Microsoft 365 v8 or higher on the same server as an existing Veeam Backup & Replication v12 or higher deployment that is using the included local PostgreSQL instance. The errors described may also occu...

Planned Veeam Backup for Microsoft 365 Feature Deprecation

This article is referenced by: Veeam Backup for Microsoft 365 User Guide: Veeam Backup for Microsoft 365 Feature Deprecation Purpose This article documents features and functionalities of Veeam Backup for Microsoft 365 VB365 that will deprecated in a future versions of the product. Veeam is...

NAS Backup to Tape and FLR fails with "Invalid ACL data"

Challenge A File to Tape Backup job e.g., SMB Share to Tape, NFS Share to Tape, or File Server to Tape or a File Restore from Tape fails with the error: Error Invalid ACL data. Error: Unable to find ObjectVersion in cache for the file. File path: X Other symptoms include: A failing file enumerati...

Release Information for IBM FlashSystem Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing IBM FlashSystem Plug-In v2.4.2, ensure that you are running at least Veeam Backup &...

Release History for Veeam Service Provider Console 8.1

Newer Product Version Available A complete list of Veeam Service Provider Console versions and their release dates is available on KB4464: Build Numbers and Versions of Veeam Service Provider Console. Veeam Service Provider Console 8.1 Builds 8.1.0.21999 Security Vulnerabilities CVE- 2024-42448 |...

Release Information for Veeam Backup & Replication 12.2

This update was superseded by Veeam Backup & Replication 12.3. Release Information 12.2.0.334 2024-08-28 Release Information Release Notes What's New ISO Release History Previously released files are not publicly available for download. Mouse-over or tap the filenames in the table to view a file'...

Failed to collect disk files location data. Timeout exceeded.

Challenge A Backup from Storage Snapshot BfSS job in Veeam Backup & Replication VBR for a vSphere virtual machine VM fails with the error: Failed to collect disk files location data. Timeout exceeded. Cause This error is displayed when the disk file location collection task, Map Disk Region, with...

Release Information for Veeam Backup for AWS 8 Patch 1

Requirements Please confirm that you are running version Veeam Backup for AWS v8 build 8.0.0.845 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Veeam Backup for...

Veeam ONE Upgrade Paths

Purpose This article documents the upgrade path to be taken to get to the most recent version of Veeam ONE. Solution End of Support Upgrade Path If you are using a version of Veeam ONE VONE that has reached its End of Support EOS and cannot be directly upgraded to a supported version, you will ne...

Task pending with "Resource not ready"

Challenge A task within a job in Veeam Backup & Replication is marked as pending with the message: Resource not ready: backup repository Resource not ready: backup proxy Cause These messages are informational and part of the task concurrency control system within Veeam Backup & Replication. Each...

Veeam Backup & Replication 12.1.2 Compatibility with vSphere 8.0 U3

Update 2025-03-31 The "Automatic vCLS VM Exclusion" limitation detailed below was resolved starting in Veeam Backup & Replication 12.2. The NSX-T 4.2 support limitation detailed below was resolved, and NSX-T 4.2.1 is supported fully starting in Veeam Backup & Replication 12.3.1. Support Statement...

Hyper-V SureBackup Task Failure: "VM was created with the later version of Hyper-V than the one installed on host"

Challenge A task within a SureBackup job for a Hyper-V environment fails with the error: Error: VM was created with the later version of Hyper-V than the one installed on host Cause This error occurs when the Virtual Lab in use by the SureBackup job is located on a host that is running a version ...

Alternative Method for Migrating Backups to Hardened Linux Repository

Please review the information in this article closely before performing any actions documented herein. This article documents a series of steps that if not performed precisely as documented, could result in data loss. Purpose This article documents an alternative method for migrating backups from...

How to Export Console and HAR File

Purpose This article documents how to generate a HAR file HTTP Archive to provide additional diagnostic information when investigating issues for web-based applications e.g., Veeam Service Provider Console, Veeam Recovery Orchestrator, etc. Solution 1. Launch the web browser. 2. Open the Develope...

How to Install Grafana with K10 Dashboard and Data Sources Pre-provisioned

Purpose Starting in Veeam Kasten for Kubernetes v7.5.0, Grafana will no longer be included by default. This in-depth technical guide will demonstrate the process of installing Grafana on Kubernetes and populating it with Kasten Data. It will allow you to quickly access pre-provisioned Kasten...

Troubleshooting apiservices Unavailability Due to Failed Discovery

Article Applicability This article is relevant for environments where Cilium CNI is in use. If the errors or behavior described below occur in an environment where Cilium CNI is not in use, please create a support case. Challenge In Kubernetes clusters that use Cilium for CNI Container Network...

How to Investigate 'Encrypted Data Event' from Malware Detection

Version Requirement This tool only works for malware inline detection events created by Veeam Backup & Replication 12.1.2 and newer. Previous versions of Veeam Backup & Replication are not supported. Protected Workload Guest OS Requirement This tool only supports investigating Windows-based...

Imagestream Export or Restore Fails With "error writing layer: no space left on device"

Challenge Export Action or Restore Action of OpenShift Imagestream fails with the following error: Failed to exec command in pod: command terminated with exit code 1.stdout: error writing layer: write/var/lib/image//blobs/sha256/: no space left on device Cause During the export or restore of an...

Linux Hardened Repository Unable to Update Immutability or Remove Restore Points due to SGID

Article Applicability The errors in this article may occur for other reasons, this article is specifically relevant to a situation in which these errors occur because the folder where the backup files are stored has an SGID Set-Group ID configured. Example: backupsvc@rhel9$ ls -l total 1 drwxr-s...

Veeam Kasten for Kubernetes Instant Recovery with Veeam Backup & Replication vPower NFS datastore

Purpose K10 Instant Recovery uses the Veeam Backup and Replication vPower NFS datastore to provide vSphere First Class Disks for storage. This feature enables "instant" recovery of workloads with Kubernetes. Solution The vPower NFS datastore is a fully functional datastore in the vSphere cluster...

Veeam Kasten for Kubernetes - Used Ports

Purpose This article provides information regarding network ports that are used for different internal services of the Veeam Kasten for Kubernetes application. Solution The following information of Veeam Kasten for Kubernetes services and network ports associated with them will help with port...

How to Make Veeam Kasten for Kubernetes Grafana Pod rootless

Purpose This article explains how to disable init-container in k10-grafana to run it as rootless. Cause Veeam Kasten for Kubernetes installation provides an instance of Grafana that is deployed automatically and can be used to query metrics from Kasten's Prometheus instance. This grafana pod is r...

Security Context Constraints(SCC) capabilities setting for Generic Storage Backup and Restore with OCP 4.11 or higher

Purpose This article describes Security Context ConstraintsSCC capabilities that need to be added to use Generic Backup and Restore feature capabilities on OCP 4.11 and higher. Known Issues With OCP 4.11, default security context constraints SCC have changed. Due to this, when using Generic Stora...