Existing Hyper-V backup and replication jobs processing VM with SCSI disks start to consume x2 space on target storage after upgrade to v8

Challenge After upgrading to v8 the following issues are observed with the existing jobs processing Hyper-V VMs with SCSI disks: 1. First backup job run will transfer entire VM disks into the incremental backup storage. The following job runs will operate normally - regular incremental restore...

Migrate Backups from NFS/SMB Data Domain Repository to DDBoost-based Repository

Purpose This article documents how to migrate existing restore points from an existing NFS or SMB repository to an integrated DDBoost-based repository. Use case: During initial deployment of Veeam Backup & Replication, the Data Domain storage appliance was added as an SMB share repository, and th...

Unable to add DataDomain DDBoost repository connected over Fibre Channel

Challenge When adding DataDomain as a backup repository using DDBoost over Fibre Channel, the following error is shown: Failed to connect to 'DFC-'. --tr:Unable to initialize Data Domain connection. --tr:Failed to call DoRpc. CmdName: DDBoostCheckConnection. invalid argument. Err: 5008 Failed to...

Enterprise Manager Install fails with Patched Database Error

Purpose If the Veeam Backup Enterprise Manager software is moved, or needs to be reinstalled and it was previously patched it errors out with the following error: Cause The SQL database that is being reused contains table entries that mark it as having been used with a newer version the version o...

Tape requires return to original slot , but it is already filled. Move tape manually, and retry operation

Challenge Inventory job or any tape jobs may fail with an error "Tape requires return to original slot , but it is already filled. Move tape manually, and retry operation" You may find following entries in the Job..TapeVmBackup.log / Job..TapeFilesBackup or Job.Tapelibraryinventory.TapeInventory:...

.net error on Veeam Backup & Replication Install

When installing Veeam Backup & Replication on a Windows 7 machine you get the following error: failed to execute .net assembly. Error code: 0x8013101B...

Installing Veeam Backup & Replication 6.5.0.144

Challenge You need to install Veeam Backup & Replication version 6.5.0.144. Solution To install Veeam Backup & Replication version 6.5.0.144, you must first install version 6.5.0.109 and then apply Patch 3. 1. Install the correct 32-bit or 64-bit version of Veeam Backup & Replication version...

FastSCP ver. 3.0.3 is unable to connect to datastore in VMWare

The FastSCP software receives an error connecting to VMware version 5 and higher datastores...

Dashboards fail with errors in Microsoft System Center Operations Manager 2012

Challenge The Resource Pool dashboard, Virtual Applications dashboard, Resource Pool State and Virtual Application State views fail with the following error when accessed in Microsoft System Center Operations Manager 2012: An item with the same key has already been added Cause This is a known...

Jobs missing from Enterprise Manager 6.5

Jobs disappeared from Enterprise Manager after upgrade to version 6.5.0.106...

Failed to parse "-quiescedsnap"

Challenge After you upgrade to VMware vSphere 4.1 Update 3, a new line is added to virtual machine configuration files .vmx. The line makes the VM configuration files invalid. As a result, Veeam Backup & Replication jobs fail. Solution The issue has been resolved in build 6.1.0.205. For details,...

How to Change Veeam Report Viewer Default VMR Storage Location

Purpose This article documents how to change the default path that Veeam Report Viewer uses to store VMR files. Solution The per-user configuration settings for Veeam Report Viewer are contained within the user.config file for the process. The path to the user.config varies between deployments an...

Infinite Reboot Loop After Upgrade to Veeam Backup & Replication version 6.1

Challenge If Veeam Backup Enterprise Manager is installed on the same server as Veeam Backup and Replication, and Veeam Backup and Replication is upgraded to version 6.1 without upgrading Veeam Backup Enterprise Manager, you will get an error about the Veeam Backup Catalog Data service. Upon...

"Object reference not set to an instance of an object" error when connecting a VMware vSphere 5 server

Challenge When you connect a VMware vSphere 5 server in the Connected VMware Servers section of the nworks Enterprise Manager Web UI, the following error occurs: Object reference not set to an instance of an object Cause Support of VMware vSphere 5 was introduced in nworks 5.7. Earlier versions o...

Building SAN path is taking a long time

Challenge The path discovery and mount process can take a while to populate the correct path to the VMDKs. 16.05.2012 18:28:09 Info AP Client output: VixDiskLib: Trying to open disk Datastore VMName/VMName.vmdk using mode san.\n 16.05.2012 18:34:41 Info AP Client output: DISKLIB-LINK : Opened...

vmspiDiscovery failing randomly with error "Specified file was not found"

Challenge The following message appears in OV: automatic action started. Operator : SYSTEM Node : Action : "%ovinstalldir%\bin\vmspiDiscovery.exe" -d 531927d0-b220-71e0-16a7-0a01cc800000 automatic action failed. Result : 1 Output : Error: Specified file was not found. This happens at random. Caus...

ESX hardware status change however, the change is not reflected in OpsMgr.

The overall health status of the host can be updated in certain scenarios, but the hardware item health status is not correctly updated in OpsMgr. An important symptom is that the health state of the hardware item may be "Unknown" grey in VMware vSphere client...

Veeam Plug-In for Microsoft Azure Appliance Service Fails to Start After .NET Update with "System.IO.IOException: The system cannot open the device or file specified" Error

Challenge After installing pending operating system updates on the Veeam Plug-In for Microsoft Azure appliance, the update process fails during finalization and the appliance web UI becomes unavailable. The Veeam Azure Backup service starts and then stops with exit code 255, and the following err...

List of Security Fixes and Improvements in Veeam Plug-in for oVirt KVM

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Plug-in for oVirt KVM. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases. Security...

Unable to Select Clustered Instance When Configuring Backup

Article Applicability This article concerns a behavior observed when using Veeam Plug-in for Microsoft SQL Server. Challenge When selecting Databases to Backup Up, the Instance drop-box does not list an option for cluster \instance; instead , there is only an option for node \instance. In some ra...

Release Information for Veeam Backup for Red Hat Virtualization 3a

This release was superseded by Veeam Backup for Red Hat Virtualization 3b. Requirements The Veeam Backup for Red Hat Virtualization 3a Plug-In may be used as part of a new deployment or to upgrade an existing Veeam Backup for Red Hat Virtualization Plug-In running versions 2.x - 3.x. After...

List of Security Fixes and Improvements in Veeam Plug-in for Nutanix AHV

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Plug-in for Nutanix AHV. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases. Security...

Release Information for Veeam Backup for Google Cloud Platform v2 Patch 1

Requirements Before installing this patch, please confirm that you are running Veeam Backup for Google Cloud Platform v2 build 2.0.0.530. You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the mai...

Release Information for Veeam Backup for Nutanix AHV 3.0

This version is superseded by Veeam Backup for Nutanix AHV 3a Requirements Be sure to review the upgrade checklist section of the User Guide document closely before upgrading, as Veeam Backup for Nutanix AHV 3.0 only supports integration with Veeam Backup & Replication version 11a. You can check...

Failed to Verify the Connection to SQL Server

Challenge To back up a database, workers must be able to connect to the source SQL server. In case of consistent backup using a staging server, the workers must connect to the staging server. Connection to the source server is not required as Microsoft Azure performs the copy from the source to t...

Release Information for Veeam Backup for Microsoft Azure v3

Requirements Please confirm that you are running version Veeam Backup for Microsoft Azure v2 build 2.0.0.303 or later before upgrading. You can find the currently installed build number Server Version in the About section under Configuration | Support Information. After installing, your build...

Veeam Management Pack 9.0 Patch 1 for Microsoft Hyper-V monitoring

This version has been superseded by Veeam Management Pack for Microsoft System Center version 9a. Challenge After upgrading to Veeam Management Pack to version 9.0, Hyper-V hosts disappear partially or entirely from the Hyper-V Servers tab of the Veeam UI. At the same time, Hyper-V infrastructure...

Release Information for Veeam Backup for Microsoft 365 5c

This update has been superseded by Veeam Backup for Microsoft 365 5c cumulative patch KB4187 Requirements Please confirm that you are running one of the following versions of Veeam Backup for Microsoft 365 before upgrading to 5c: 3.0 build 3.0.0.422 4.0 build 4.0.0.1345 4a builds 4.0.0.1553,...

Veeam Service Provider Console v5 Patch 2

This patch has been superseded by Veeam Service Provider Console v5 Patch 3. Requirements Please confirm you are running version5.0.0.6726 or later before installing Patch 2. You can check this by logging in to the backup portal and navigating to the Configuration Support Information tab. After...

Release Information for Veeam Backup for Microsoft 365 5.0

Requirements Please confirm that you are running one of the following versions of Veeam Backup for Microsoft 365 before upgrading to 5.0: 3.0 build 3.0.0.422 4.0 build 4.0.0.1345 4a builds 4.0.0.1553, 4.0.0.1580 4b builds 4.0.0.2516, 4.0.0.2549 4c builds 4.0.1.519, 4.0.1.531, 4.0.1.545 You can...

Connecting Restored VM Instances to New Networks in Veeam Plug-In for Google Cloud

Challenge By default, every VM instance in a VPC network has a single default network interface, and you cannot add or remove network interfaces from an existing VM instance. This means that Google Cloud does not allow you to attach the network interface of a VM instance to a different network wh...

Release Information for Veeam Backup for AWS v3

Requirements Please confirm that you are running version v2 build 2.0.0.600 or later prior to upgrading. You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu in Veeam Backup for AWS...

Release Information for Veeam Agent for IBM AIX 2.0

The latest version of Veeam Agent for IBM AIX is available: https://www.veeam.com/ibm-aix-agent-download.html Requirements Upgrade from v1 is not supported, clean installation is required. Please follow this instruction to install Veeam Agent for IBM AIX. After installing, your build number will ...

"Reprotect storage volumes after failover" operation fails during storage plan execution

Challenge If you enable the "Trigger reverse replication to reprotect the failed-over volumes" option when running a storage plan, Veeam Recovery Orchestrator triggers the operation of resynchronizing the SnapMirror relationship in the reverse direction. In a reverse resynchronization operation,...

Azure VMware Solution by CloudSimple. Considerations and Limitations

Azure VMware Solution by CloudSimple is a vSphere environment running on Microsoft Azure hardware. This environment requires specific preparations to allow Veeam Backup & Replication v.9.5 Update...

The 'Veeam VMware: Datastore Unknown Files Analysis' Monitor Triggers Excessive Alerts

Challenge Situations customers may face that this article covers: The Veeam VMware: Datastore Unknown Files Analysis monitor triggers excessive alerts. The Veeam VMware: Datastore Unknown Files Analysis monitor and the Scan Datastore for Unknown Files Task show different results. The UnknownFiles...

Veeam Backup & Replication does not start after Veeam Backup Enterprise Manager upgrade to 9.5 U4

Challenge Both Veeam Backup & Replication and Veeam Backup Enterprise Manager are installed on the same server. Veeam Backup Enterprise Manager is updated to Update 4 with instance license, while Veeam Backup & Replication is still running an older version. After Veeam Backup Enterprise Manager...

“Unauthorized” error is thrown by SharePoint Online and/or OneDrive for business backup jobs

Challenge Backup jobs for SharePoint Online and/or OneDrive items fail with any of the following errors: 07-08-2018 11:11:39 3 6640 Error: The request failed with HTTP status 401: Unauthorized. 07-08-2018 11:11:39 3 6640 Type: System.Net.WebException 07-08-2018 11:11:39 3 6640 Stack: 07-08-2018...

How to do an Application Item Restore using Standalone Veeam Agent Backups in a Cloud Connect Repository

Article Applicability This article documents a method for performing Application Item Restore from restore points created by a Standalone Veeam Agent for Microsoft Windows deployment and stored in a Cloud Connect Repository. For Veeam Agent for Microsoft Windows deployments managed by a tenant's...

DD replication causes panic error on the target Data Domain server

Challenge You have configured a Data Domain Storage Unit as a Veeam backup repository using MTree replication. Data Domain replication results in PANIC on the target Data Domain storage. Cause Veeam Backup & Replication leverages the Virtual Synthetic VS feature of the DD Boost library for buildi...

Connection to Veeam Backup Enterprise Manager Fails After In-Place Upgrade From 2012(R2) to Server 2016/2019

Article Applicability This article documents an issue that is specifically related to in-place OS upgrades from Server 2012 and Server 2012 R2. Challenge After performing an in-place upgrade of the server hosting the Veeam Backup Enterprise Manager database from Server 2012 or 2012 R2 to Server...

Space Requirements for Backup Copy Jobs

Space Requirements for Backup Copy Jobs...

"The request was aborted: Could not create SSL/TLS secure channel" after installing Windows Updates

Challenge After installing the security Windows Updates released in September or October 2016, outgoing HTTPS connections from Veeam server to vCenter and NetApp storages may fail with The request was aborted: Could not create SSL/TLS secure channel. Any other HTTPS connections may be affected as...

Failed Load Library During Application Aware Processing of Oracle Running on Linux

Challenge When backing up a Linux VM running Oracle using Application-Aware Processing the following error occurs: Failed load library /u01/oracle/product/12.1.0.2/db1/lib/libclntsh.so. libmql1.so: cannot open shared object file: No such file or directory when performing a backup Solution Confirm...

Failed job is marked as Successful on the Cloud Provider side

Challenge In some cases a SP backup server receives "Success" status of a tenant job even when the job has failed on the Tenant's server. Cause Generally, cloud job sessions are marked failed on the SP backup server in the following cases: All cloud gateways are unavailable There is not enough...

Connectivity Issue When Adding Veeam Backup & Replication to Enterprise Manager

Challenge When attempting to add a Veeam Backup Server to Veeam Backup Enterprise Manager the following error occurs: Connection to Veeam Backup service unavailable. Copy Correlated with this error will be entries n the svc.VeeamBES.log on the Enterprise Manager server stating "host not resolved....

Hardware provider is missing in Veeam Backup and Replication user interface

Challenge Backups using a specific hardware provider do not work, and the provider is missing from the user interface. Cause During a Hyper-V host rescan, available VSS providers are enumerated via a VSS API query. Then, all VSS volumes for which those providers can be used are retrieved. In some...

Hyper-V VSS snapshot import delay

Challenge If you backup your VMs using Dell Equallogic hardware VSS provider in some cases datavhd/vhdx that we read from VSS snapshot could be inconsistent Cause During Hyper-V backup, we execute VSS API call DoSnapshotSet, as soon as it completes, we execute ImportSnapshot VSS API call, without...

Error: Username or password is incorrect when adding vCloud Director

Challenge Encountering issue "Error: Username or password is incorrect" when adding vCloud Director to Veeam Backup & Replication. Solution 1. Verify that the correct password is being utilized. 2. Ports, Permissions, or DNS issues can cause this failure: 1. Ensure connectivity between the Veeam...

How to change default historical data collection period for Veeam ONE Server

Purpose By default, Veeam ONE Server collects historical performance data from a newly added virtual server for the last 3 months only. In some cases it is necessary to collect data for more than 3 months. Solution To change the default historical performance data collection period for Veeam ONE...