Uninstalling Veeam Backup & Replication plug-in for Labtech

Challenge Uninstalling the plug-in using Plugin Manager only removes it from the list of plugins but leaves Veeam components reports, monitors, etc. and database data intact. Cause Uninstalling the Veeam Backup & Replication Plug-in by means of the LabTech Plugin Manager is not supported. If you...

Adding Linux repository to Veeam hangs on volume discovery and fails silently

When connecting to a Linux repository with Veeam, the connection hangs on the volume discovery step and silently errors out...

Failed to connect to vCenter server during Restore

During a restore you receive the error message: “Failed to connect to vCenter server”...

How to Clone a Job and Map Existing Backups to Clone

Feature License Requirement Consider the following: Starting in Veeam Backup & Replication 12.1 build 12.1.0.2131 , the job cloning functionality is available for all types of licenses. Prior to Veeam Backup & Replication 12.1 build 12.1.0.2131 , the job cloning functionality required an Enterpri...

SAN snapshots on HP Store Virtual P4500 left behind after backup failures

Challenge The Veeam backup job fails but the SAN snapshot on HP Store Virtual is still created and left behind. On the proxy you may see in the event logs 2 events, one after another: first VSS event 8229 about VSS writer failure and then event 284 from HP StoreVirtual VSS Provider about successf...

Event pre-filtering causes high vCenter Database load

Challenge The vCenter Database utilizes most of the available CPU, impacting vCenter Server performance. Stopping nworks Collectors brings the CPU usage back to normal. The nworks vmspi log shows the following errors: VCEVT+ VC250 retrieveEvents: createFilter failed, System.Net.WebException: The...

A required privilege is not held by the client

Domain Controller configuration fails with an error: A required privilege is not held by the client...

Could not open a connection to SQL Server

This article describes a solution for when a job fails with the error: "Could not open a connection to SQL Server"...

How to create a transactionally consistent backup of both Windows and Linux VMs

This KB describes configuration of consistent backup/replication jobs in Linux and Windows VMs...

Parameter is not valid. Failed to open Veeam Backup and Replication.

When opening the Veeam.Backup.Shell.exe, the following error occurs: Parameter is not valid...

Restore to Google Cloud Engine Fails With "n1-standard-2 not found"

The Restore to Google Compute Engine utilizes the import-image API call, which in turn requires an N1 instance type, which is an instance type that is not available in certain regions...

Veeam Recovery Orchestrator May Timeout During Execution of a Replica Plan if the Source vCenter Is Offline

Article Applicability The hotfix patch on this article is only intended for use with Veeam Recovery Orchestrator 5.0.0.2768. Challenge When executing a Replica plan, Veeam Recovery Orchestrator may hang as it processes each VM in the plan. This hang will occur if two vCenters are used one...

Veeam's VSS Operations With SMB 3.0 Impacted by Windows June 14, 2022 Update

Challenge After installing the Windows June 14,2022 update KB5014702/KB5014746 on a Windows file server hosting SMB 3.0 shares, the follow Veeam Backup & Replication operations may be impacted: If those SMB 3.0 shares are added to Veeam Backup & Replication with the "Backup from Microsoft VSS...

Release Information for Veeam Backup for Google Cloud v3

Release Information for Veeam Backup for Google Cloud v3...

Release Information for Veeam Plug-In for AWS v5

Requirements Please confirm that you are running version Veeam Plug-In for AWS v3 build 3.0.0.319 or later before upgrading. You can find the currently installed build number Server Version in the About section under Configuration | Support Information. After installing Veeam Plug-In for AWS v5a,...

Release Information for HPE XP Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing HPE XP Plug-In v2.2.271, ensure that you are running Veeam Backup & Replication version...

Information about Kasten K10 licensing and Kasten K10 support

Objective This article documents how to retrieve a purchased Kasten K10 license code. Solution How to retrieve a copy of the initial Kasten K10 license code After you purchase a Kasten K10 license code, it is sent to your email. If that license code has been lost or another copy is needed, you mu...

Authorization for organizations with modern app-only authentication fails due to expired SSL certificate

Challenge An attempt to authenticate a tenant connection using Veeam Backup for Microsoft 365 REST API fails with an invalid/expired certificate error. Cause The SSL certificate for the login.microsoftonline.com site has expired in the local certificate store. Solution To update an expired...

How to split entire organization backup job on per-service basis

Challenge It might be required to create a backup job that would only process a particular Microsoft Office 365 service. This might help to improve backup performance of each service as well as to isolate performance issue to a particular service. Solution This example demonstrates creating a...

How to Configure Connections Required for Veeam Plug-In for Google Cloud in Highly Secured Environments

If your backup appliance is deployed in a highly secured environment with all outbound connections restricted, you must perform the following configuration steps to make Veeam Plug-In for Google Cloud function properly: 1. Allow internet access to the following Google Cloud APIs: Compute Engine A...

The provided client secret keys are expired.

Challenge Veeam Backup for Microsoft 365 displays one of the following errors: The provided client secret keys are expired. Copy Error: AADSTS7000222: The provided client secret keys are expired. Visit the Azure Portal to create new keys for your app, or consider using certificate credentials for...

Unsupported license deployment alarm in Veeam Service Provider Console

Challenge Veeam Service Provider Console displays the alarm: Unsupported license deployment. Shared license key Copy The Alarm Description states: The same license ID has been detected for the backups servers: Copy Cause This alarm occurs when the same license is detected as having been installed...

"Too many open files" error during SAP on Oracle backup

Challenge The backup job performed by Veeam Plug-in for SAP on Oracle fails with the following error: "Too many open files. Please increase the file descriptor limit. You may refer to the KB 3213 for more information" Cause The "Too many open files" error happens when a process needs to open more...

Veeam Service Provider Console v5 Patch 1

This patch has been superseded by Veeam Service Provider Console v5 Patch 2. Requirements Please confirm you are running version 5.0.0.6726 before installing Patch 1. You can check this by logging in to the backup portal and navigating to the Configuration Support Information tab. After upgrading...

Veeam Service Provider Console Plugin for ConnectWise Automate opens empty configuration in ConnectWise Automate Control Center

Challenge After successfully installing the Veeam Service Provider Console Plugin for ConnectWise Automate, the Integration tab for Veeam Service Provider Console displays no data. Cause Lack of permissions for account used to log in to ConnectWise Automate and coexistence of 2 plugins: Veeam...

Release Information for Veeam Backup for Microsoft Azure v2

Requirements You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu in Veeam Backup for Microsoft Azure. After installing, your build number will be 2.0.0.303. What's New Veeam Backup fo...

How to specify an Azure Active Directory tenant for Azure Cloud Credentials wizard to use

Challenge You are adding a Microsoft Azure account to Veeam Backup & Replication. You need to select the method of importing your Azure Resource Manager subscription, and you want to use an existing Azure Active Directory Account. Also, you have more than one Azure Active Directory tenant...

Release Information for Veeam Agent for Oracle Solaris 2.1

The latest version of Veeam Agent for Oracle Solaris can be found here: https://www.veeam.com/oracle-solaris-agent-download.html This update supersedes Veeam Agent for Oracle Solaris 2.0. Requirements Upgrade from v1 is not supported, clean installation is required. Upgrade from Veeam Agent for...

Release Information for Veeam Backup for AWS v2 Patch 1

Requirements You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu in Veeam Backup for AWS. After installing Veeam Backup for AWS v2 Patch 1, your build version will be 2.0.1.622...

Veeam Agent for Linux - Expired Sectigo RootCA Certificates

Challenge Veeam Agent for Linux connecting to a Cloud Repository with a seemingly valid Cloud certificate fails with "certificate has expired". Cause On May 30th of 2020, Sectigo had an expired Root CA that will not be updated due to the age of the certificate...

Veeam Agent for Oracle Solaris Skips Hidden ZFS Snapshots

Challenge Veeam Agent for Oracle Solaris does not back up hidden ZFS snapshots. Cause Veeam Agent for Oracle Solaris cannot back up hidden ZFS snapshots that are explicitly specified as a source for backup. This is a by-design limitation from Oracle. By default, the .zfs directory is not visible...

How to work with Amazon EBS encryption using Veeam Backup for AWS

Challenge You want to backup or restore instances with encrypted volumes. You receive one of the following related errors while working with encrypted volumes: Encrypted snapshots with EBS default key cannot be shared The default encryption key in the region of your service account is aws/ebs...

Veeam Backup & Replication support for HPE Cloud Volumes Backup

Veeam Backup & Replication v10 provides official support for HPE Cloud Volumes Backup. HPE Cloud Volumes Backup is a cloud-based backup service from HPE that emulates on-premises StoreOnce Catalyst Stores and can be used by Veeam Backup & Replication as a backup target that will automatically pro...

vCloud Director integration doesn't work in Veeam Availability Console 3.0

Challenge When creating a Reseller or a Company you cannot assign vCloud Director resources to it even though vCD has been added to the Cloud Connect server Cause Due to the discovered issue in Veeam Backup & Replication 9.5 Update 4 GA, vCloud objects are not properly collected by Availability...

Release Information for Veeam Backup & Replication 9.5 Update 4

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release information for Veeam Backup & Replication 9.5 Update 4 Cause Please confirm that you are running version 9.0 Update 2 build 9.0.0.1715 or later prio...

Certificate expiration date

Challenge The following error message appears when starting Veeam Backup and Replication console: Cause Veeam Backup and Replication self-signed certificate expires 11 months after installation. The certificate is renewed, but Veeam Backup Service still has information about the old one in the...

WinRM Service cannot process the Request

Challenge When attempting to add an On-Prem or Hybrid organization to Veeam Backup for Office 365 the following error occurs: The WinRM service cannot process the request because the request needs to be sent to a different machine. Use the redirect information to send the request to a new machine...

Veeam Availability Orchestrator stops collecting vCenter asset information

Challenge There is an issue with the embedded Veeam ONE component of Veeam Availability Orchestrator 1.0 release. The issue results in Veeam ONE not recognizing new VMware vCenter assets approximately 90 days after installation. Cause There is a synchronization issue between Veeam ONE Monitor and...

Event ID 9782 is thrown after successful backup

Challenge During Exchange 2010 application aware backup with "Copy only" option enabled you notice following events in Application event log on Exchange server: Log Name: Application Source: MSExchangeIS Date: 5/10/2018 5:38:39 PM Event ID: 9782 Task Category: Exchange VSS Writer Level: Error...

Snapshot Summary report Sort by size hotfix

Challenge The "Sort by Size" option does not work in the following reports properly: 1. Virtual Machines. Snapshot Summary Veeam VMware Analysis Reports pack 2. Virtual Machines. Checkpoint Summary Veeam Hyper-V Analysis Reports pack Cause This is a known issue with the sorting function. Solution...

Veeam Availability Console Cumulative Patch 1376

Challenge Veeam Availability Console Cumulative Patch 1376 Cause Please confirm you are running version 2.0.1.1319 or later prior to installing this cumulative hotfix 1376. You can check this under Windows Programs and features. After upgrading, your build will be version 2.0.1.1376. As a result ...

Failed to import Veeam Cloud Connect certificate after Veeam Availability Console server migration

Challenge After migrating your Veeam Availability Console VAC installation to a new server and adding an existing Veeam Cloud Connect VCC server, the following certificate error may be observed: Failed to import certificate from the Veeam Cloud Connect server. See debug logs for more information...

Update to Microsoft Entra Connect causes SQL VSS issues

Article Applicability This article is specific to environments where the Azure AD Connect or Microsoft Entra Connect package is installed on the machine where Microsoft SQL Server is installed. Challenge You receive the following error during the guest processing: Unable to release guest. Error:...

Importing Veeam ONE Monitor alarms

Challenge You need to import all alarms with their default values into Veeam ONE Monitor. Solution 1. Obtain the full list of alarms for version 9.0 here or for version 9.5 here. 2. Open Veeam ONE Monitor and navigate to the Alarm Management node. 3. Right-click on the container you wish to impor...

Veeam Backup & Replication 9.5 Day 0 Update

Challenge This update is provided to enable upgrading existing installations of Veeam Backup & Replication 9.5 partner preview RTM build 9.5.0.580 to generally available version of Veeam Backup & Replication 9.5 GA build 9.5.0.711. This update addresses a number of issues reported by our partners...

No updates from gateway servers

Challenge No data come from the gateway servers. The Svc.VeeamGateSvc.log on the Gateway server default path C:\ProgramData\Veeam\Backup contains the following entry: Failed to establish target connection to endpoint: xxx.xxx.xxx.xxx:9999 where xxx.xxx.xxx.xxx points to the Veeam Managed Backup...

How to Force Enterprise Manager Login to Use Form-Based Authentication

Article Applicability This article applies to Veeam Backup & Replication 12.x and older, as in those versions, the default was for Veeam Backup Enterprise Manager to utilize a Windows Authentication pop-up key="useWindowsAuth" value="true". Starting in Veeam Backup Enterprise Manager v13, the...

Collection of historical performance data fails after upgrading to vSphere 5.5 Update 3

Challenge After update to vCenter 5.5 U3 historical performance collection fails with error "Unable to collect performance. A specified parameter was not correct. querySpec.size". Cause With vCenter 5.5 Update 3 VMware has limited the size of query in order to protect the vCenter database more...

Possible Issues With Cloud Storages After Restore

Challenge After restoring a machine that was using cloud synchronization software OneDrive, Dropbox, Google Drive, etc., issues are possible when that software attempts synchronization with its service. Those cloud sync solutions may see the restored files as updated changes that need to be...

LabTech Database Backup Tasks Run Too Long

Challenge With Veeam Plug-in for LabTech, the database backup tasks run for an extended period of time. Cause This happens due to the growth of pluginveeambrsystemlog table. Solution The issue should be fixed in later releases. In the meantime, a workaround is available. Download the fix here...