Veeam Availability Console v3 Patch 2 (build 2725)

Challenge Veeam Availability Console v3 Patch 2 build 2725. This update supersedes Veeam Availability Console v3 Patch 1 build 2703. Cause Please confirm you are running version 3.0.0.2647 or later prior to installing this Patch 2. You can check this under Windows Programs and features. After...

Veeam Explorer for Microsoft Exchange Javascript Execution Vulnerability

Challenge The vulnerability allows execution of arbitrary code in emails containing inline Javascript. NOTE: This has been corrected in Veeam Backup for MIcrosoft Office 365 version 3 and Veeam Backup & Replication version U4a. Cause The affected component is Veeam Explorer for Microsoft Exchange...

Veeam Availability Console U1 Cumulative Patch 1817

Challenge Veeam Availability Console U1 Cumulative Patch 1817. This update supersedes Veeam Availability Console U1 Cumulative Patch 1807. Cause Please confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1817. You can check this under Windows Programs and...

Granular permissions for Microsoft Azure user

Challenge When adding an Azure account to Veeam Backup & Replication, you would use the Add Microsoft Azure compute account... then, on the Subscription tab of the wizard that opens, select the "Create a new account" option. Doing this will register a new Azure AD Application. The account used to...

Guest Processing for Microsoft SQL Server Results in Logon Failure Error

Challenge When performing any of the following operations, the following error occurs: Back up of SQL Server transaction logs. Truncation of SQL Server transaction logs. Collection of SQL instances metadata for Veeam Explorer for Microsoft SQL. While the error message varies depending on the actu...

Item is not suitable for restore

Upon attempt to recover LVM PV or LV from backup using Agent for Linux recovery media ‘Item is not suitable for restore’ error is thrown if ‘Restore whole disk from…’ option is selected for target dis...

QuickBackup in vCenter plugin fails on Cisco Hyperflex Snapshot due to pending task

QuickBackup for a VM that resides on Cisco HyperFlex using the Veeam Plugin for vCenter always fails. The following output can be found in the task log:timestamp Info CiscoHXX.X.X...

Changing the number of displayed alarms in the Veeam ONE Monitor client

Challenge When you resize your Veeam ONE Monitor client on the big screens, the number of displayed alarms does not change. Cause The predefined Veeam ONE settings allow viewing 13 alarms on one page only. Solution In order to change the number of displayed alarms, follow these steps: 1. Log onto...

Enterprise Plus license is required error on dashboards and reports

Cause Veeam MP license is synchronized to the Data Warehouse then reports load this information. If license is invalid in the Data Warehouse due to Synchronization server having issue this error will occur. Solution 1. Open SCOM Operations Manager Console. 2. Select Discovered Inventory 3. Filter...

FLR Fails When VMDK Is Encrypted With HyTrust

Challenge Attempting to restore guest files using Windows File Level Restore fails when the machine's VMDKs were encrypted using HyTrust. Cause As the VMDKs are encrypted, they can not be mounted to be browsed using the File Level Restore browser. Solution To work around this issue, review KB1459...

VMware Instant Recovery Times Out

Challenge Instant VM recovery of a VMware VM fails after at least 30 minutes with the error: Failed to publish VM Cause Veeam Backup & Replication implements timeouts for most operations to protect against hangs. However, even when no process is hung, timeouts may occur due to significant...

Veeam Cloud Service Provider Per-VM Licensing Exceeded

Challenge Tenant-side Error A Veeam Cloud Service Provider's Tenant receives the error message Service Provider has exceeded the licensed VM count Tenant job-level error: Error: Cannot backup this VM because your service provider has reached licensed VM limit. Service Provider-side Error Veeam...

Repeated snapshot consolidation requests on VM by Snapshot Hunter

Article Applicability This article specifically applies to a situation where a VM was created using a third-party VDI, fast-provisioning application, or PowerCLI with the -LinkedClone parameter. Challenge Shortly after a backup or replication job runs, multiple Consolidate Snapshot operations are...

Veeam Backup & Replication add-on for Kaseya compatibility with Veeam Backup & Replication 9.x

The Kaseya plug-in for Veeam Backup & Replication was discontinued in 2019 and is no longer available nor supported by Veeam. Challenge Veeam Backup & Replication add-on for Kaseya needs to support Veeam Backup & Replication 9.x monitoring. Cause The names of Veeam Backup & Replication services...

Collection of historical performance data fails after upgrading to vSphere 5.5 Update 3

Challenge After update to vCenter 5.5 U3 historical performance collection fails with error "Unable to collect performance. A specified parameter was not correct. querySpec.size". Cause With vCenter 5.5 Update 3 VMware has limited the size of query in order to protect the vCenter database more...

Uninstalling Veeam Backup & Replication plug-in for Labtech

Challenge Uninstalling the plug-in using Plugin Manager only removes it from the list of plugins but leaves Veeam components reports, monitors, etc. and database data intact. Cause Uninstalling the Veeam Backup & Replication Plug-in by means of the LabTech Plugin Manager is not supported. If you...

Possible Issues With Cloud Storages After Restore

Challenge After restoring a machine that was using cloud synchronization software OneDrive, Dropbox, Google Drive, etc., issues are possible when that software attempts synchronization with its service. Those cloud sync solutions may see the restored files as updated changes that need to be...

Difference Between Typical and Advanced Scalability Modes

Challenge Understanding the difference between Typical and Advanced scalability modes. Cause Depending on the size of the managed virtual environment, you can choose of the following Veeam ONE installation types: Typical -- this type of installation is recommended for small to medium environments...

CIM Patch for Veeam MP v.7

Challenge After upgrading to v.7, an unreasonable number of the following alerts are visible in SCOM: "Veeam VMware Collector: Failed to gather Host hardware data via CIM" Cause To optimize CIM collection, asynchronous polling method was introduced in Veeam MP 7. If in response to Veeam query onl...

Folder, Template, or vApp not visible to be added to VMware job.

Challenge When attempting to add a Folder, Template, or vApp to a job they are not listed so they cannot be selected to be added to a job. Cause You must add a Folder, Template, or vApp object by expanding the VMware vCenter server. Solution Add the VMware vCenter server to the Backup...

Guest Files Restore Missing Drive Using Storage Spaces

Veeam Explorer Appliancation Item Restores Some Application Item Restores use Guest Files Restore on the backend to mount the VM's Guest OS disks and access their contents to perform the application item restore. If the files needed to perform the application item restore are located on a Storage...

Veeam Management Pack for System Center 7.0 R2 Update

Challenge Release notes for Veeam Management Pack for System Center 7.0 R2 Update Cause Please confirm you are using Veeam MP version 6.0, 6.5 or 7.0 prior to installing this patch. You can check this in SCOM Console | Administration | Management Packs. The 7.0 GA version of Veeam MPs will be...

Existing Hyper-V backup and replication jobs processing VM with SCSI disks start to consume x2 space on target storage after upgrade to v8

Challenge After upgrading to v8 the following issues are observed with the existing jobs processing Hyper-V VMs with SCSI disks: 1. First backup job run will transfer entire VM disks into the incremental backup storage. The following job runs will operate normally - regular incremental restore...

Migrate Backups from NFS/SMB Data Domain Repository to DDBoost-based Repository

Purpose This article documents how to migrate existing restore points from an existing NFS or SMB repository to an integrated DDBoost-based repository. Use case: During initial deployment of Veeam Backup & Replication, the Data Domain storage appliance was added as an SMB share repository, and th...

SAN snapshots on HP Store Virtual P4500 left behind after backup failures

Challenge The Veeam backup job fails but the SAN snapshot on HP Store Virtual is still created and left behind. On the proxy you may see in the event logs 2 events, one after another: first VSS event 8229 about VSS writer failure and then event 284 from HP StoreVirtual VSS Provider about successf...

Misconfigured RPC Settings cause Backup Job to fail with "Failed to prepare guest for hot backup"

Article Applicability This KB article is specific to a scenario where Dynamic RPC ports have been customized within the registry. That customization then causes the particular error Code: 87. The primary error in the UI, "Failed to prepare guest for hot backup," has many causes, and this article...

VMware high latency feature resets to 'normal' after snapshot removal

Challenge The Latency Sensitivity option resets to 'normal' after VMware snapshot removal. This behavior persists regardless of any settings. Cause This is a known issue in ESXi 5.5.x. Please see the following KB article for more information: http://kb.vmware.com/kb/2079787 Solution This issue wi...

Patch 1a Release Notes for Veeam Backup & Replication Add-on for Kaseya

The Kaseya plug-in for Veeam Backup & Replication was discontinued in 2019 and is no longer available nor supported by Veeam. Challenge Veeam Backup & Replication Add-on for Kaseya Patch 1a Release Notes Cause Please confirm you are running version 1.0.0.168 prior to installing this patch. You ca...

.net error on Veeam Backup & Replication Install

When installing Veeam Backup & Replication on a Windows 7 machine you get the following error: failed to execute .net assembly. Error code: 0x8013101B...

Hardware provider is missing in Veeam Backup and Replication user interface

Challenge Backups using a specific hardware provider do not work, and the provider is missing from the user interface. Cause During a Hyper-V host rescan, available VSS providers are enumerated via a VSS API query. Then, all VSS volumes for which those providers can be used are retrieved. In some...

Incorrect values in the properties of objects in SCOM console

Challenge The collection of performance and events works fine, but during investigation of CPU/RAM properties of Hosts, Virtual Machines etc. unexpected values are revealed. For example ESXi host has 345.9 GB of RAM, but the SCOM property field contains 3459 GB. Cause SCOM processes these values...

Veeam ONE v7 R2 update

Challenge Release Notes for Veeam ONE v7 R2 update Cause Please confirm you are running version 7.0.0.876 prior to installing this update. You can check this under Help | About in Veeam ONE Monitor Client. After upgrading, your build will be version 7.0.0.919. This update should be applied to...

vCenter Connection Failover Requirements for SCOM Action Account

Challenge Although everything is set up according to the vCenter Connection Failover manual, the script fails. As a result, the following event appears in the Operations Manager Event Log on Veeam Virtualizations Extension Server VES with id: 995. vCenterFailover.ps1 : Error: Cannot open...

Moving custom attributes through import/export of CSV file

Purpose To export custom attributes from one installation of Business View to another, follow these steps: 1. Click Configuration in the top right corner of the screen and navigate to the Import/Export pane. 2. This step is not mandatory If you want to pre-designate which custom attributes Busine...

Event pre-filtering causes high vCenter Database load

Challenge The vCenter Database utilizes most of the available CPU, impacting vCenter Server performance. Stopping nworks Collectors brings the CPU usage back to normal. The nworks vmspi log shows the following errors: VCEVT+ VC250 retrieveEvents: createFilter failed, System.Net.WebException: The...

Configuring Veeam Backup Cloud Edition with HP Cloud

Challenge Specifying a container in HP Cloud account settings results in the following error: Incorrect HTTP method used in the request 26301 Fault Name: IncorrectHTTPMethod Error Type: MethodValidationFailure Description: Incorrect HTTP method used in the request Service: publiccsservices...

Installing nworks Report Pack for HP Reporter on Windows Server 2008 (64-bit)

Challenge When installing the nworks Report Pack for HP Reporter on Windows 2008 x64, you may get the following error: OpenView Reporter or Reporter Lite not found! while Reporter is actually installed and running. Cause This happens because the nworks installer is unable to locate the registry k...

How to Change Veeam Report Viewer Default VMR Storage Location

Purpose This article documents how to change the default path that Veeam Report Viewer uses to store VMR files. Solution The per-user configuration settings for Veeam Report Viewer are contained within the user.config file for the process. The path to the user.config varies between deployments an...

Restoring Deleted Alarms

Purpose All alarms configured in Veeam ONE were deleted by mistake, and you need to get them back. Solution The steps below will restore all alarms that were ever configured in Veeam ONE and then deleted. 1. Execute the following SQL script against the Veeam ONE database: UPDATE monitor.Alarm SET...

Conflict with SCOM/antivirus software

Challenge After installation, no Veeam Management Pack for Microsoft System Center discoveries take place within 5 hours. The Operations Manager Event Log does not show events 999, 1010, 1012, 1011. Cause Antivirus software can prevent the agent from working properly. Solution Check the following...

How to disable monitoring of Virtual Machines with nworks MP

Purpose In some environments, there is no need to monitor certain or any virtual machines. With nworks MP, it is possible to: - Disable discovery of all virtual machines, and - Disable discovery of specific virtual machines workaround available since 5.6. Solution Disable discovery of virtual...

BEM Search Server Doesn't Remove Successfully

Challenge When trying to remove a Search Server from BEM by clicking the remove button, the server being removed is stuck in a "Removing" state. Cause Solution Veeam encourages backing up your SQL DB before making any changes. 1. Go to Microsoft SQL Server Management Studio May need to be install...

Hot-Add/Virtual Appliance Failures for Restored or Cloned Backup Proxy

Challenge A backup or replication job fails with the following error when using a VMware Backup Proxy when that proxy is attempting to use Virtual Appliance transport mode hotadd: BackupDiskTrad failed Client error: Failed to open VDDK disk MyDatastore VMName/Disk1.vmdk is read-only mode - true...

SureBackup roles

What do Sure Backup roles mean and what are the differences among them...

List of Security Fixes and Improvements in Veeam Plug-in for HPE Morpheus VM Essentials

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Plug-in for HPE Morpheus VM Essentials. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between...

List of Security Fixes and Improvements in Veeam Plug-in for KubeVirt

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Plug-in for KubeVirt. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases. Security...

After Veeam ONE 13.1.0.7034 Upgrade: No connection could be made because the target machine actively refused it. (localhost:2743)

Article Applicability The issue described in this article only occurs for deployments in which Veeam ONE was installed to a folder other than the default C:\Program Files\Veeam\Veeam ONE\ path. Challenge After Veeam ONE is upgraded to version 13.1 build 13.1.0.7034, reports cannot be generated an...

How to Safely Perform Snapshot Rollback of Veeam Backup for Microsoft 365

Purpose This article provides step-by-step guidance for performing a snapshot rollback of a Veeam Backup for Microsoft 365 deployment in the event of a disaster. Critical Warning Rolling back to a snapshot is a complex and highly risky process that should only be performed in rare disaster...

Veeam Backup for Google Cloud Backup Stuck at 0%

Challenge Backup policies in Veeam Backup for Google Cloud are stuck at 0% progress. Cause This situation is caused by Google recently updating the latest Ubuntu Linux machine image available in their cloud to ubuntu-2204-jammy-v20230829. The existing worker VM methods utilized in Veeam Backup fo...

Unable to Select Clustered Instance When Configuring Backup

Article Applicability This article concerns a behavior observed when using Veeam Plug-in for Microsoft SQL Server. Challenge When selecting Databases to Backup Up, the Instance drop-box does not list an option for cluster \instance; instead , there is only an option for node \instance. In some ra...