5314 matches found
StoreFront Client Proxy Configuration
This article describes how to change the Proxy settings on StoreFront...
How to Configure an External SSL Certificate for XenMobile Device Manager 9.0
This article provides information on how to configure an external SSL Certificate for XenMobile Device Manager XDM. The procedure in this article should be used during new installations or certificate renewals with the same FQDN – new installations that are set up with internal self-signed...
After importing of an OVF package from a VMware environment Virtual Machine Fails to Boot with STOP 7B or 'Device Does Not Exist'
After importing of an OVF package from a VMware environment, a Windows virtual machine fails with a STOP 0x0000007B error, or a Linux virtual machine does not boot because a device /dev/sda1 for example does not exist. On a Windows virtual machine a STOP 0x0000007B error occurs. On a Linux virtua...
Using StoreFront Connector to Launch Login VSI Workload
This article provides information about using StoreFront Connector to Launch Login VSI workload. Important : It is assumed that you have an environment setup with StoreFront and Login-VSI configured. Contact theLogin VSIto obtain the StoreFront Connector. Using StoreFront Connector To obtain...
Secure Hub error: Unable to install app - integrity could not be verified.
When attempting to install an application using Secure Hub, users may encounter the error message: "Unable to install app. This app cannot be installed because its integrity could not be verified."...
Incorrect license usage shown in Endpoint Management
In-use license counts in the Endpoint Management console do not match the actual number of licenses being utilized...
Meaning of deviation parameter under NetScaler monitor setting
This article explains the function of deviation parameter under NetScaler monitor setting...
SNMP system uptime is refreshed to 0 after 497 days.
Symptom: SNMP oid ofsysUpTime OID: 1.3.6.1.2.1.1.3 is refreshed after 497 days. The time in hundredths of a second since thenetwork management portion of the system was last re-initialized...
Error: "There are no apps or desktops available for you at this time" after logon StoreFront
Multiple zones are configured within a single site. Primary zone and Satellite zone both contain one Delivery Controller and one Storefront for redundancy. If the Delivery Controller in Satellite zone fails, the whole environment is still working well. But if the Delivery Controller in Primary zo...
Server prefers weak encryption ciphers during TLS negotiation
TLS cipher suite issues were detected: Server prefers weak encryption ciphers during TLS negotiation...
How to recognize NetScaler Gateway user login failure related logs
This article describe how toRecognize NetScaler Gateway User Login failure related logs...
Prompt Error "Feature is not implemented" after Read-Only users login GUI
Read-only user login GUI and get an error "Feature is not implemented"...
When Adding Store URL in Citrix WorkSpace App, It will Popup the Error "Cannot Configure the Store"
When adding the Store URL inside the Citrix WorkSpace App, it will popup the error "cannot configure the store"...
ADM Cloud Users are not able to view Users & Roles options under settings in Citrix ADM GUI
Invited/cloned users will not have access to Users & Roles access on Citrix ADM Cloud Path ==In the Citrix ADM GUI, navigate to Settings Users & Roles Users...
How to find bandwidth consumed by a Virtual Server on Netscaler.
This article describe how tofind which Virtual Server consumes the highest bandwidth when the licensed throughput limit is reached...
Specific TCP and HTTP Counters on NetScaler.
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MS Teams Outlook Add-in missing
MS Teams is installed on the Master Image MS Teams Outlook Add-in is visible on the Master Image session MS Teams Outlook Add-in is missing on the MCS/PVS VDAs...
"404 Not Found" Error When Accessing NetScaler Gateway index.html Page After NetScaler Upgrade
Following an NetScaler upgrade, attempting to access the Citrix Gateway index.html page results in a "404 Not Found" error...
Exploring ICA Login and Logout Records in NetScaler logs
This articlestates the essential ICA login and logout records contained within the NetScaler's "/var/log/ns.log."...
Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 3
Package name: xms10.15.0.10327.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10220.bin and xms10.15.0.10125.bin Date: July 2023 Languages supported: English US Important notes about this update As a best practice, Citrix recommends that you install this...
Citrix Secure Access for Windows fails to allow traffic through VPN after an upgrade to 23.x.x.x
After a successful connection to the Citrix Secure Access CSA client in full tunnel, none of the traffic passes through the VPN. Access to the applications using an IP address or DNS over the tunnel is blocked. The issue is limited to domain-joined machines where the Intranet IP address is...
MAC User's unable to see shared screen in VDI during MS teams call
Issue Description: MAC users connected to Citrix VDI are experiencing problems with Teams optimization. While these users can attend meetings without issue, they are unable to view shared screens from other participants. Instead of seeing the shared content, they encounter a black screen...
User may be redirected to On-premises AAA Logout Page after Logging off Citrix Cloud
When you deploy an on-premises Citrix GatewayNetScaler Gateway as the OAuth IDP for Citrix Cloud. User may be redirected toon-premises IDP logout page/vpn/tmlogout.html instead of Citrix Cloud login page after logging out Citrix Cloud. For example, you have the following URLs: Citrix Cloud URL:...
How to Customize Gateway Login Page Labels for Custom Theme when nFactor Login Schema is enabled
This article helps you customize gateway login page labels such as username/password field labels for custom theme when you are using nfactor authentication...
Microsoft Security Update Validation Report April 2023
Microsoft’s April 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
Changes to Citrix Workspace Standard and ShareFile Content Collaboration in Citrix Workspace Bundles
Effective April 17, 2023, Cloud Software Group has made the decision to end of renewal EoR Citrix Workspace Standard and remove ShareFile Content Collaboration from the Citrix Workspace cloud and on-prem subscriptions. This change is part of our ongoing efforts to enhance our product offerings an...
It is impossible to add SMB ISO SR to XS 8.2 CU1 hosts without user credential info
After upgrading XenServer from 7.1.2 to 8.2 CU1, the customer can't add Windows File Sharing ISO library which does not require user credential...
App Layering - PVS Connector with Offload Enabled - Task Error "404 (Not Found)"
App Layering PVS connector with offload enabled "An unexpected system error occurred. Retry the operation or contact technical support. Exception Message: Response status code does not indicate success: 404 Not Found"...
Driver Disk for Qlogic netxtreme2 7.15.10 - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers on Dell hardware running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's netxtreme2 driver and wish to use the latest version of the following: Driver Module| Version ---|--- netxtreme2| 7.15.10 bnx2x| 1.715.20 bnx2fc| 2.12.20 Note: If you us...
Error "Please login: Server has encountered error, please try again or contact your administratror"
After input username and password in Gateway login page, below error message displayed:. "Please login: Server has encountered error, please try again or contact your administratror"...
Why Secure Hub being an MDM Agent needs all these permissions.
Why Secure Hub being an MDM Agent needs all these permissions...
Microsoft Security Update Validation Report October 2022
Microsoft’s October 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...
How to check what VDAs are registered to a DDC
List of VDAs registered to a DDC...
Promiscous VLAN Tag Drops: Cause, Symptoms, and Solution
The counter nicerrvlanpromisctagdrops is incrementing. This may also cause performance issues and/or exceed the limits of a bandwidth license, triggering packet loss...
Unable to login HA Secondary ADC with default password after upgrading from 12.1 to 13.0
You may using Citrix HA ADC default password in 12.1/11.1 legacy builds, and upgrading an ADC HA Secondary Node to 13.0, then found you cannot login to Secondary Node with default password. Error: Invalid username or password...
Driver Disk for Qlogic fastlinq 8.70.10.0 - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers on Dell hardware running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.70.10.0 qede| 8.70.10.0 qedf| 8.70.10.0 qedi| 8.70.10.0 qedr|...
[CEM] Optional Solutions after Citrix QuickEdit EOL
You may need an alternative solution for securely editing documents on managed devices after Citrix QuickEdit EOL...
Getting error: Couldn't agree a key exchange algorithm when accessing ADM CLI
Getting error: Couldn't agree a key exchange algorithm when accessing the ADM CLI after upgrading to 13.0.64.35...
Driver Disk for Qlogic qla2xxx 10.02.06.03-k - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers on Dell hardware running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Version ---|--- qla2xxx| 10.02.06.03-k Note: If you use Dell hardware, ensure that you...
Incoming audio issue on Microsoft Teams optimization for CWA Chrome OS
Any user on optimized Microsoft Teams is not able to receive any incoming audio during audio or video calls. Video streaming is not impacted. Users who meet the below conditions are likely to see the issue are on Citrix Workspace app for Chrome OS AND have enabled Microsoft Teams optimization...
Remote sessions are abruptly disconnected on Endpoints for Mac
Citrix Virtual Apps and Desktops sessions get abruptly disconnected on endpoints for Mac, which use Microsoft Defender...
Copy & Paste of files is not working through RDP proxy session
Textual data can be copied through RDP session but copying a file is not working, paste icon is greyed out In the downloaded rdp file, only clipboard redirection is enabled, drive redirection is disabled redirectclipboard:i:1 redirectdrives:i:0...
Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 6
Package name: xms10.13.0.10603.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces: xms10.13.0.10528.bin, xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and xms10.13.0.10129.bin Date: December 2021 Languages supported: English US Important notes about...
Microsoft Security Update Validation Report December 2021
Microsoft’s December 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
Secure Hub- Minimum required ciphers for connecting Xenmobile and NetScaler
Secure Hub- Minimum required ciphers for connecting Xenmobile and NetScaler...
Microsoft Teams calls do not connect with older versions of Citrix Workspace app for Chrome OS
Users who meet all 3 below conditions use versions of the Citrix Workspace app for Chrome OS 2110 and older update to Chrome OS Version 96 and above, AND have enabled Microsoft Teams optimization will see screen sharing/joining meetings/calls not connecting from Microsoft Teams within virtual...
Hotfix XS82E034 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart Host Content live patchable| Yes Baselines for Live Patch| XS82E024, XS82E030 Revision History|...
Driver Disk for Qlogic qla2xxx 10.02.06.02-k - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers on non-Dell hardware running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the driver. Note: If you use Dell hardware, do not install this driver disk. This version of the driver disk is...
FAQ: Citrix Secure Web and Proxy Support
This article answers the frequently asked questions on Secure Web and Web proxy support. For more information about Secure Web and proxy support, refer to Citrix Documentation - Citrix Secure Web. The support for PAC file inMDX application is removed as of September 2021. This means Citrix has...