Configuration for Controlled Access to Different VPN Plugin Through NetScaler Gateway for XenMobile Deployments

Requirement 1: Disable VPN Access for the iOS VPN Client If you configure NetScaler Gateway for use with XenMobile, it includes configuration to enable Secure Web and approved Citrix Apps-enabled applications to access the corporate network. The access is enabled for authenticated users by...

Failure of TSBBDM.BIN File Download

Downloadingtsbbdm.bin fails as shown in the following screenshot:...

iSCSI Service (open-iscsi) Startup Best Practices for XenServer

This article containsbest practices for setting the iSCSI Service open-iscsi to start automatically in XenServer...

How to Introduce a Local Storage Repository in XenServer

This article describes how to introduce a local Storage repository SR on XenServer. The XenServer database has become corrupt or your XenServer does not see the local SR...

Supportability- Remote Support on Android Devices with Samsung Knox

Remote Support on Android Devices are only supported with Samsung Knox. There are two types of remote support one can enable for a Samsung KNOX device: Basic Support: This allows us to view diagnostic information about the device,for examplesystem information, processes that are running, task...

Error: "Could Not Logon. Verify your credentials and network connectivity" and "Service unavailable"

Application enumeration fails when the StoreFront server is connected through Access Gateway Enterprise Edition and iOS Receiver 5.7.x for iPad/iPhone. The following error messages are displayed: “Could Not Logon. Verify your credentials and network connectivity.” "Could Not Logon. Service...

How to Reattach a Forgotten Integrated StorageLink (iSL) Storage Repository

This article describes how to reattach a forgotten Intergrated StorageLink iSL Storage Repository SR. Requirements CLI access to XenServer master host XenCenter Access...

Implementation Guide - High Availability for TFTP with Provisioning Services

This article is an implementation guide on High Availability for TFTP with Provisioning Services...

How to Evaluate the Read Speeds on the Block Type Storage Repositories for XenServer

This article describes how to evaluate theread speedsof the Storage Repository SR of block device, including LVM, LVM over HBA, iSCSI, NetApp and Dell EqualLogic. Requirements Ensure that the SR is configured properly and for NetApp or Dell EqualLogic type, at least one virtual disk is created...

How to retrieve the keystore password needed to renew the HTTPS internal XenMobile SSL certificate

The internal SSL certificate has expired and Mobile Device Management MDM administrator does not remember the keystore password to renew the HTTPS certificate https.p12...

How to Add a Managed vDisk to the vDisks Node Under vDisk Update Management

This article explains how to add a managed vDisk to the vDisks node under vDisk Update Management. Note: This article is part 2 of the three articles on how to manage vDisk for automatic updates. 1. CTX137757 –How to Create a Designated Update Virtual Machine and Add a Host Connection to vDisk...

After on-prem NetScaler Console (formerly ADM) upgraded to 14.1-21.60 VIP Licenses reduced warning

Duringupgrade from on-prem NetScaler Console formerly ADM version 13.0/13.1 to build 14.1-21.60 below warning is showed: Warning Text: Default NetScaler Console VIP Licenses will be reduced to 2 after the upgrade After upgrade from on-prem NetScaler Console formerly ADM version 13.0/13.1 to build...

ERROR: User doesn't have permission for given Destination path is recorded unexpectedly.

The following error message is recorded unexpectedly in the ns.log file of the admin partition for the pendo functionality: "ERROR: User doesn't have permission for given Destination path"...

DaaS Licensing summary page does not show the license utilization

Customers can monitor license assignments and usage for supported cloud services by selecting Licensing from the Citrix Cloud menu. License Summery page does not show the current license utilization...

MCS VMs power status became unknown

The customer said a lot of users' VMs power status became unknown...

Driver Disk for Intel ice 1.11.17.1 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's ice driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- ice| Ethernet/NIC| 1.11.17.1 Issues resolved in this...

SNMP trap events are not logged after "set snmp alarm **** -logging ENABLED"

SNMP trap events are not logged after "set snmp alarm -logging ENABLED" configured...

Citrix Provisioning Services Target Device Displays Incorrect Windows Time

Target Devices may display the incorrect time. The Device time differs from that of the domain controllers. The symptoms can vary but include: 1. The inability to login to the Target Device 2. The Device domain Trust Relationship breaks. 3. VDA registration continues to fail...

Citrix HDX サービスが 2 月 29 日にクラッシュします

2月29日にプロセス WebSocketService.exe がクラッシュしています。...

How To: Allow traffic only from specific IPs or subnets.

Create a Responder policy that will block access to bound virtual server depending on source IP or source subnet of the client, so that the resource is only accessible from specific IPs and specific subnet IPs...

When adding machines, the default value of account names start with was incorrect.

When trying to add machines to a catalog in the Citrix DaaS manage page, on the "Machine Identities" page of the "Add machines" wizard, optionally, you can specify what the account names start with. It is expected that the default account names set in the text were the number of maximum existing...

Incorrect license usage shown in Endpoint Management

In-use license counts in the Endpoint Management console do not match the actual number of licenses being utilized...

Published name of the private desktop displays old name

Published name of the private desktop still displays old name even after changing it according to CTX249917...

SDX Device Crypto Virtual Functions 0

This article guides how to deal with the issue with Crypto Virtual Function related error on SDX platform...

What is the parameter doppler under show system parameter

What does the doppler parameter mean ? show system parameter | grep -i doppler Doppler: ENABLED...

Difference between normalvalue and thresholdvalue under SNMP configuration

This article explains the difference between thresholdValue and normalValue under SNMP configuration...

What is maximum HTTP header length on NetScaler

This article explains the maximum HTTP header length on NetScaler...

The VDI screen does not display properly when used with Third-party remote connection application

Connecting to the client via a Third-party remote connection application, Then connecting through ICA, the VDI screen is not displayed correctly...

How to construct "Deployment Rules' for the REST API request to add and update the Public APP Store

This document is to record an easier method to construct the field 'Deployment Rules' in the RESTAPI request to add and update the APP in the Public APP Store...

Service continuity is Not Supported with on-premises StoreFront or Gateway

This article describes the Supported scenarios for Service continuity Workspace connection leases feature...

What does Generic Client IME feature do in a Citrix Virtual Desktop/App session?

The Generic Client IME feature offering the best input experience yet for Citrix customers...

Keyboard language switching automatically on different applications inside the desktop ICA session

When switching between applications within the ICA desktop, the keyboard language is switched automatically...

See List and kill current AAA VPN Session on the CLI

See and Kill current AAA Sessions...

How to check installed EPA library checksum on NetScaler

How to check installed EPA library checksum on NetScaler...

App protection setup issue

Error in configuring App Protection using the following guide: https://docs.citrix.com/en-us/tech-zone/learn/poc-guides/app-protection-policies.html. When running the below commandlet to enable app protection: Set-BrokerDesktopGroup -Name Applicationprotection - $true Error is displayed saying th...

CPU consumed by a session on VDA mismatches associated session or published apps importance level

The CPU resource consumed by a session on a XenApp Server does not match the associated session and/or published application importance levels...

Can't complete your request with SAML enabled in a Single Domain

Can't complete your request when logon Netscaler Gateway using UPN name with SAML enabled. On Storefront event log, we can see "An authentication attempt was made for user: [email protected] with realm context resulting in: Failed -1073741715" In Storefront Verbose log, we can see...

UPM - Microsoft Edge browser does not retain saved credentials in subsequent logins

With Citrix User Profile Management UPM configuration Microsoft Edge browser does not retain saved credentials in subsequent login to VDI...

Failed to delete VM from Citrix Web Studio

Failed to delete VM from Citrix Web Studio. The virtual machine S-xxxxxxxxxxxxx was deleted. MachineFailure : S-xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Internal error: Failed to delete virtual machine ErrorID : Citrix.MachineCreation.DataModel.MachineCreationDiagnosticException TaskErrorInformation ...

Session window screen displays abnormal if windows size changes during session launch

Changing the screen size of the session window during the session startup process may cause problems with the screen display. If the screen size is larger than the session window, the screen displays a gray border. If the screen size is smaller than the session window, a truncated screen is...

Set machines into maintenance mode through powershell

Should be able to set machines into maintenance mode though powershell commands...

XenServer stay in Disabled state after rebooting, after a while it got disconnected from pool

XenServer stay in Disabled state after rebooting, and after a while it got disconnected from pool. Try to enable host by CLI, it reports "Pool Master is unreachable" root@test-xs xe host-enable host=test-xs Seen from /var/log/xensource.log like below: Mar 16 11:28:48 test-xs xapi: debug||0...

NetScaler AAA sessions' explanation under "Reporting>Citrix Gateway>AAA>AAA sessions"

This guide provides an explanation of the "AAA sessions" section within the ADC Application Delivery Controller reporting, specifically under "Citrix Gateway."...

Registered OTP Device Removal Failure on native OTP management page

The following log can be found in "/tmp/aaad.debug" nsldapregisterencryptedotp 1-52: nsldapregisterencryptedotp: secret empty, nothing to delete for user...

Adding a new server to a switch side triggers Err-Disabled on the connected Netscaler interface.

...

Difference between vhd and vhdx

What's the difference between vhd and vhdx?...

VDA Installation fails with Error 0x000005AA

VDA upgrade fails with an error. "Failed to install component 'Microsoft Remote Desktop Session Host'. 'dism' component failed to install with error 0x000005AA."...

Live migration within a pool that doesn't have shared storage by using the xe CLI

To migrate VMs between hosts that do not share storage storage live migration by using the xe CLI, not XenCenter...

Cannot Connect to Server ";40;STAxxxx" on Mac Client

Symptom 1: Cannot connect to server ";40;STA " when launch ICA session from mac client With VPN enabled, user can only access internal network and fail to launch ICA session. Without VPN enabled,user can access to external network and launch ICA Session successfully Symptom 2: "The SDK context...

NetScaler ns.log "Failed to process setclient for id , user due to "<license limit reached>""

Customer finds following message in /var/log/ns.log, which indicates some gateway users failed to login: Aug 14 09:17:01 x.x.x.x 08/14/2023:01:17:01 GMT xxxxxxx 0-PPE-5 : default SSLVPN Message 503230 0 : "Failed to process setclient for id , user due to " "...