Vulnerability Resolved in Veeam Backup & Replication 12.3.2.4854

All vulnerabilities documented in this article were resolved in Veeam Backup & Replication 12.3.2.4854. This vulnerability does not affect any version 13.x build of Veeam Backup & Replication due to architectural changes starting in version 13. Veeam Software Security Commitment Veeam® is committ...

Guidance for Veeam Data Cloud Customers in Middle East Regions

Summary Veeam is monitoring risks that may affect cloud infrastructure in the Middle East regions, including the UAE, Qatar, and Israel. Customers using Veeam Data Cloud services in these regions should review their data resilience requirements and consider whether additional geographic separatio...

SCVMM Server Component Upgrade Fails After Upgrading to Veeam Backup & Replication 13

Challenge After upgrading Veeam Backup & Replication to version 13, attempts to upgrade the remote components on a highly available System Center Virtual Machine Manager SCVMM management server using the Veeam Backup & Replication Console fail with the following error: Failed to create persistent...

Email item data export from EWS failed

Challenge Exchange Online backup jobs in Veeam Backup for Microsoft 365 and Veeam Data Cloud for Microsoft 365 may fail to process mailboxes, returning one of the following errors: Processing mailbox failed with error: Email item data export from EWS failed item IDs: .... The operation has timed...

Support Statement — Impact of SharePoint Service Prioritization on Veeam Backup Performance

Article Applicability This article is regarding SharePoint Service Prioritization, a paid, consumption-based Microsoft Azure feature billed through the customer's Microsoft Azure subscription. It affects only SharePoint and OneDrive backup performance. Exchange Online uses a different throttling...

Failed to install Veeam Analytics Service. Failed to establish connection between the Veeam ONE server and Veeam Analytics service. Operation timed out: 10

Challenge After upgrading Veeam ONE to version 13.0.x, the Veeam Analytics Service installation fails with the following error: Failed to install Veeam Analytics Service. Failed to establish connection between the Veeam ONE server and Veeam Analytics service. Operation timed out: 10. The failure...

Release Information for Veeam Backup for AWS 10.1

Requirements Please confirm that you are running version Veeam Backup for AWS 10 build 10.0.0.232 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Veeam Backup fo...

Vulnerabilities Resolved in Veeam Backup & Replication 13.0.2

All vulnerabilities documented in this article were resolved in Veeam Backup & Replication 13.0.2.29. Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure Program V...

List of Security Fixes and Improvements in Veeam ONE

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam ONE. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases to help them make an informed...

Vulnerability Resolved in Veeam Service Provider Console 9.2.1

All vulnerabilities documented in this article were resolved in Veeam Service Provider Console 9.2.1.33875. Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure...

List of Security Fixes and Improvements in Veeam Service Provider Console

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Service Provider Console. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases to help...

List of Security Fixes and Improvements in Veeam Recovery Orchestrator

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Recovery Orchestrator. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases to help the...

Release Information for Veeam Backup for Google Cloud 7.0.1

Requirements Please confirm that you are running version Veeam Backup for Google Cloud 7 build 7.0.0.47 or later before upgrading. You can find the currently installed build number Server version in the About section under Configuration | Support Information | Updates. Release Information 7.0.1.4...

Release Information for Veeam Backup for Microsoft Azure 8.1 Patch 2

Requirements Please confirm that you are running version Veeam Backup for Microsoft Azure 8 build 8.0.0.334 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Veeam...

OAuth interaction_required Error in Veeam Backup & Replication Console After Veeam Software Appliance Update

Challenge The Veeam Backup & Replication Console displays the following error when attempting to connect to a Veeam Software Appliance that was recently updated: Unable to perform OAuth authorization: interactionrequired. The Veeam Backup & Replication Console will report that it successfully...

Exchange Backup Jobs Run Longer Than Expected or Fail with: Contract schema check for the Exchange Online REST API failed

Challenge Exchange backup jobs in Veeam Backup for Microsoft 365 or Veeam Data Cloud for Microsoft 365 run far longer than expected or fail to complete. The job log contains the following warnings and errors: Warning: Failed to retrieve Exchange Online REST API cmdlet information Warning: HTTP...

Support Statement — Nutanix Mine with Veeam End of Life

Details Nutanix Mine with Veeam reached End-of-Life on 2026-04-30. As of this date, technical support cases may no longer be opened, and no further software or security updates will be provided. For more information, see the Nutanix EOL Announcement Bulletin - Nutanix Mine, released 2025-04-30...

Unstructured Data Backup from Google Cloud Storage fails with a Bad Request error

Challenge An Unstructured Data Backup of data from Google Cloud Storage added to Veeam Backup & Replication as an S3-Compatible Object Storage data source fails with the following error: Failed to perform object backup Error: Agent: Failed to process method NasMaster.ExecuteBackupProcessor: Faile...

Release Information for Veeam Backup for Microsoft 365 8.4

Requirements This release can be used to: upgrade an existing v7, v8, v8.1, v8.2, or v8.3 deployment of Veeam Backup for Microsoft 365 to v8.4. install a new deployment of Veeam Backup for Microsoft 365 v8.4. After installing this release, the Veeam Backup for Microsoft 365 build number will be...

How to Deploy Veeam Backup for Salesforce External Client App

Purpose This article documents how to create an External Client App ECA in Salesforce to integrate with Veeam Backup for Salesforce via Salesforce API. An ECA with proper permissions is required for Veeam Backup for Salesforce to integrate with Salesforce API using the OAuth 2.0 protocol. Solutio...

How to Configure krb5.conf for Cross-Domain Hyper-V Cluster Management

Purpose This article documents how to configure the /etc/krb5.conf file on the Veeam Software Appliance VSA to enable Kerberos authentication when managing a Microsoft Hyper-V cluster whose nodes belong to a different Active Directory domain than the backup server. As noted in the VBR 13 User Gui...

How to Configure File Version Protection

Purpose This article describes how to configure Veeam Data Cloud for Microsoft 365 and Veeam Backup for Microsoft 365 to protect only the latest version of SharePoint, OneDrive, and Teams files, helping organizations mitigate Microsoft 365 throttling risks, reduce backup processing time, and...

Potential Issue With Backing up Sharepoint, Onedrive, Teams Files, and List Attachments

Challenge Backup of SharePoint, OneDrive, and Teams data completes successfully, and subsequent restores of this protected data are successful. However, when opening some of the restored files or list attachments, users may find that these items do not open correctly in their associated...

Guest processing fails for Nutanix AHV, Proxmox VE, Scale Computing HyperCore

Challenge When running backup or replication jobs for Windows virtual machines hosted on Nutanix AHV, Proxmox VE, or Scale Computing HyperCore with Veeam Backup & Replication 13.0.1 Patch 2, guest processing fails with one of the following errors: Failed to install guest processing components for...

Malware and Ransomware Detection in M365

Availability Requirement Threat Detection is available to Veeam Data Cloud for Microsoft 365 customers with Premium or Advanced plans. Customers must opt in to AI settings to enable this feature. Contact your Veeam account team or see your plan details to confirm availability. Supported Workloads...

External Client App (ECA) for Veeam Data Cloud — Adapting to New Salesforce Security Requirements

Support Statement Summary of Changes to Salesforce Security Protocols Salesforce has introduced new security protocols for third-party applications accessing Salesforce organizations. This change affects all third-party products that integrate with Salesforce, requiring those vendors to transitio...

Support Statement — Exchange Web Services (EWS) Deprecation

Challenge Microsoft has announced the deprecation of Exchange Web Services EWS in Exchange Online, with the initial phase-out target of October 1, 2026. Starting July 1, 2026, Microsoft will begin blocking EWS access for Frontline Worker mailbox types Kiosk, F1, and F3 as the first enforcement st...

New Search Experience for Veeam Data Cloud for Microsoft 365

Purpose We are excited to announce the initial rollout of our new search feature, designed to significantly improve the speed and efficiency of your search experience. Below are the details and important limitations to be aware of during this phased rollout. What's New Faster Search Experience Ou...

How to Safely Perform Snapshot Rollback of Veeam Backup for Microsoft 365

Purpose This article provides step-by-step guidance for performing a snapshot rollback of a Veeam Backup for Microsoft 365 deployment in the event of a disaster. Critical Warning Rolling back to a snapshot is a complex and highly risky process that should only be performed in rare disaster...

Veeam Agent for Linux: Update Blocked by Repository Signing Key Change

Article Applicability This article is intended for customers managing Veeam Agent for Linux 6.3 deployments. Deployments that have already been updated to Veeam Agent for Linux 13, or are being updated to it, are not affected by the repository GPG key change. Challenge When attempting to update...

How to Manually Update GPG key on Veeam Hardened Repository Appliance

Article Applicability This article is specifically regarding the Veeam Hardened Repository ISO v2 appliance, which was distributed alongside Veeam Backup & Replication 12. For information about manually updating the GPG key on the appliances associated with Veeam Backup & Replication 13, review...

How to Manually Update GPG key on Veeam Appliances

Article Applicability This article is specifically regarding the Veeam Appliances used in conjunction with Veeam Backup & Replication 13. Including the Veeam Software Appliance, Veeam Infrastructure Appliance, and Veeam Hardened Repository deployed from the Veeam Infrastructure Appliance. For...

Vulnerabilities Resolved in Veeam Backup & Replication 13.0.1.2067

All vulnerabilities documented in this article were resolved in Veeam Backup & Replication 13.0.1.2067. Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure Program...

Vulnerabilities Resolved in Veeam Backup & Replication 12.3.2.4465

All vulnerabilities documented in this article were resolved in Veeam Backup & Replication 12.3.2.4465. Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure Program...

Build Numbers and Versions of Veeam Plug-In for HPE Morpheus VM Essentials

This KB article lists all versions of the Veeam Plug-in for HPE Morpheus VM Essentials and their respective worker build numbers. Version | Plug-In / Worker Build | Release Date ---|---|--- Veeam Plug-in for HPE Morpheus VM Essentials 1 Releases Veeam Plug-in for HPE Morpheus VM Essentials 1.1...

Unable to Generate Reports Due to Error “Veeam ONE Caching Service Maintenance”

Challenge When attempting to generate reports in Veeam ONE the report fails to load and instead for following error is displayed: Veeam ONE Caching Service Maintenance The caching service database is being prepared for the maintenance window. Often, when this error is shown, the following error...

"Specified user does not have permissions to add backup server"

Challenge When attempting to add a Veeam Backup & Replication server to Veeam ONE, the following error occurs: Specified user does not have permissions to add backup server Cause This error occurs when the account used by Veeam ONE to connect to the Veeam Backup & Replication server either does n...

"4BDN: Connected Salesforce Org already exists"

Challenge When attempting to add a Salesforce sandbox to an on-premise installation of Veeam Backup for Salesforce , the following error occurs: 4BDN: Connected Salesforce Org already exists. Cause This occurs when the sandbox being added has the same name as a Salesforce sandbox that was...

Veeam Agent for Microsoft Windows Service Fails to Start After Upgrading .NET Components

Challenge After upgrading .NET components on a machine where Veeam Agent for Microsoft Windows is installed, the "Veeam Agent for Microsoft Windows" service fails to start. Windows could not start the Veeam Agent for Microsoft Windows service on Local Computer. Error 1053: The service did not...

List of Security Fixes and Improvements in Veeam Kasten for Kubernetes

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Kasten for Kubernetes. This article aims to provide our customers' security and compliance teams with detailed information on security improvements. Full product release notes...

Veeam ONE Upgrade Fails with "Win32 exception occurred while executing SQL script."

Challenge When upgrading Veeam ONE from version 12.3 to version 13, the following error occurs: Win32 exception occurred while executing SQL script. Error code: 0x80004004. Error details: The SELECT permission was denied on the object 'sysjobs', database 'msdb', schema 'dbo'. Cause This error...

Support Statement — Microsoft 365 Changes to Throttling Enforcement

Support Statement This article documents upcoming changes Microsoft is making to application throttling enforcement in Microsoft 365 environments and its potential impact on customers using Veeam Backup for Microsoft 365 and Veeam Data Cloud for Microsoft 365. What's changing? Microsoft has...

Veeam Operations Fail When the Backup Server Has Limited Internet Access

Article Applicability This article addresses an issue that may occur when using a Windows-based deployment of Veeam Backup & Replication v13, where the Veeam Backup Server or other Windows-based component servers are isolated from the internet or subject to significant firewall restrictions...

PostgreSQL Connection and Authorization Information

Article Applicability This article provides general information regarding PostgreSQL configuration and connectivity. The details are based on and tested exclusively with Windows-based PostgreSQL instances installed by Veeam products such as Veeam Backup & Replication, Veeam ONE, and Veeam Backup...

Hardened Repository error: "veeam-grp-backup group has no rights on the backup folder"

Challenge When editing the properties of a Hardened Repository that has been upgraded to Veeam Hardened Repository version 13 for Veeam Backup & Replication 13 using the Veeam Infrastructure Appliance ISO, and was originally created using the Veeam Hardened Repository ISO version 2.0 for Veeam...

Veeam Backup & Replication Platform Migration Guide (Windows to Linux)

Article Applicability This article is related to a new capability to migrate the configuration of a Windows-based Veeam Backup & Replication deployment to a Veeam Software Appliance. Due to the variability in how Veeam Backup & Replication can be used, configured, and deployed, and the complexity...

How to Change Where Logs are Stored on the Veeam Appliances

Changing Log Location Will Break Automated Log Collection The automated log collection tools built into both the Veeam Backup & Replication Web UI of the Veeam Software Appliance and the "Create support bundle" function within the Host Management Console collect logs only from the default log...

Most Common Issues with Salesforce Connected App in Veeam Data Cloud for Salesforce

Purpose This article documents the changes to Connected App usage in Veeam Data Cloud for Salesforce resulting from Salesforce's restriction of uninstalled connected apps, effective Autumn 2025. It provides guidance on authorization requirements, common connection errors, and necessary permission...

Failed to perform post-processing for plug-in. Error: The issuer certificate does not have a Basic Constraints extension.

Challenge After upgrading a Windows-based Veeam Backup & Replication deployment to version 13.0.1 or higher, the following error may occur: Failed to perform post-processing for plug-in $pluginName Linux $machine Error: The issuer certificate does not have a Basic Constraints extension. Examples:...

Restore to Google Compute Engine Fails with API Errors When Using Helper Appliance

Challenge When restoring a VM to Google Compute Engine GCE, the following errors occur: For Windows platform: Failed to restore to GCE: import-image: datestamp step "import" run error: step "wait-for-bootstrap" did not complete within the specified timeout of 20m0s System.Exception For Linux...