1777 matches found
Connection forcibly closed by remote host
Challenge While a job is processing, a job may intermittently fail while sending data from the source proxy to the target proxy/repository server with: srv| ERR |Server session thread has failed. srv| |An existing connection was forcibly closed by the remote host Cause This is related to a...
0x80042316 or Error: VSSControl: -2147212522
Challenge A backup job using Application-Aware Processing fails with the errors: Failed to create snapshot. Error code -2147212522. 'Backup job failed. Error VSS error: VSSESNAPSHOTSETINPROGRESS. Code:0x80042316 Solution Error code: 0x80042316 and Error code -2147212522 both represent the VSS...
0x8004230F or Error: VSSControl: -2147212529 (VSS_E_UNEXPECTED_PROVIDER_ERROR)
Challenge A job fails with the error: Failed to prepare guest for hot backup. Error: VSSControl: -2147212529 Backup job failed. Discovery phase failed. Cannot add volumes to the snapshot set. Cannot add a volume to the snapshot set. Volume name: \?\Volume. Cannot add volume to the set of volumes...
Health Service (Monitoring Host) Handle Count has exceeded the threshold
Challenge The following alerts about handle counts on the collector server are raised: Health Service Monitoring Host Handle Count has exceeded the threshold Health Service Handle Count has exceeded the threshold Cause The monitors raising the mentioned alerts ensure that the "Process\Handle Coun...
File Level restore of a Linux VM cannot be transferred to a Windows Network Share
Challenge After launching a File Level Restore other os of a Linux server, and trying to copy a file to a Windows hosted share, the copy fails with "Access Denied". Cause Due to file permissions in Linux, the files cannot be copied to a Windows hosted share. A Linux SMB share will work with the...
Windows Native File Level Restore Total Amount of Disks Limit
Limitations of quantity of disks for Windows and Multi-OS file level restore...
Removing Stuck VMDK From the Veeam Proxy
Challenge A virtual machine VM processed with Veeam Backup & Replication VBR has a warning that consolidation is required, but consolidation attempts fail. or A VM that VBR processed is found to have one or more orphaned snapshots a snapshot that is attached to the VM but does not show up in the...
There is no FIB [summary.xml] in the specified restore point
Challenge During a job run or a restore, the following error occurs: There is no FIB summary.xml in the specified restore point. FIB in this error stands for F ile I n B ackup. Cause This error occurs when the file summary.xml is not found within the restore point. This may occur for several...
Add Standalone ESX(i) to Veeam
How to add a standalone VMware ESXi server to Veeam to perform backups from...
FastSCP ver. 3.0.3 is unable to connect to datastore in VMWare
The FastSCP software receives an error connecting to VMware version 5 and higher datastores...
Choosing a restore proxy for performing a Full VM restore
When doing a Full VM restore with Veeam Backup & Replication, sometimes you will need to choose a proxy to get the restore done faster. An example would be restoring across a WAN where Veeam is local, but the repository is on the remote site...
How to Manually Repair a VMware Replica created by Veeam
The actions documented in this article should never be performed on a production virtual machine VM , as they intentionally lead to the VM losing data. That data loss is only acceptable with a Veeam replica, because the replica will be repaired and brought back up-to-date when the next replicatio...
Unable to Add Machine With RAS (Remote Access Service) Enabled
Challenge When trying to add a Windows Server that has the Remote Acces role enabled to Veeam Backup & Replication as a Managed Server, the operation fails with: Failed to check whether remote installer service is available. The RPC server is unavailable. RPC function call failed. Function name:...
How to Create a Veeam Support Case
Phone Support To improve case handling, you must Open a Case via the portal before calling in. The phone system will ask for your case number and use advanced routing to connect you with the engineer handling your case or an appropriate product/feature specialized support engineer. Purpose This...
_VMware vCenter view is empty
Challenge VMware vCenter state view located in the Veeam for VMware\VMware vCenter folder is empty, though monitoring works fine, and Clusters, Hosts, VM's, etc. are populated in SCOM topology. Cause VMware vCenter in that view is monitored as Windows application inside the guest OS. Solution...
Veeam Explorer for SharePoint - Item Restore Fails Due to SQL Express Database Size Limitation
Challenge When performing a SharePoint item restore using Veeam Explore for Microsoft Sharepoint, the following error occurs: CREATE DATABASE or ALTER DATABASE failed because the resulting cumulative database size would exceed your licensed limit of 10240 MB per database or CREATE DATABASE or ALT...
Health Service dropped data
Challenge The following alerts can be seen in SCOM: Veeam Collector: Health Service dropped data Veeam Collector: Health Service workflows failed The settings of SCOM agent are correct please see KB1026, and clearing OpsMgr cache may help for a short amount of time. The OperationsManager log on...
Veeam Management Pack v6 Required Ports and Permissions
Solution Required Permissions Connection to Virtual Servers VI Object | Required Permissions ---|--- vCenter, ESXi Host | Read-Only1 Host.CIM.CIM Interaction2 Datastore.Browse Datastore3 Datastore.Configure Datastore3 Datastore Cluster.Browse Datastore Cluster3 1 Minimum required permission over...
How to Manually Seed a Replica
Purpose Under certain circumstances, the seeding function used by a Replication job may not function correctly. If this occurs, an alternate seeding method is to manually pre-create the replica from a backup and then use the mapping function of the Replication job to map to that restored VM...
Error "A hard drive is missing" when performing file restore of VM
Challenge The version of Veeam Backup & Replication you are on likely does not support the Windows drive type. Cause In older versions of Veeam Backup & Replication, we were unable to perform File Level Recoveries on drives with the GPT type or marked as Dynamic with a spanned volumes. If you are...
Installing Microsoft SQL Management Studio
Challenge Sometimes database edits are required to correct issues with Veeam ONE or Veeam Backup & Replication software. Cause Microsoft SQL Management Studio can be used to troubleshoot Veeam databases or install database hotfixes. Solution The latest release of SQL Server Management Studio is...
Excluded VM Disk is Still Snapshotted
Article Applicability This article is Veeam Backup & Replication version agnostic as it relates to the behavior of snapshots and checkpoints within the hypervisor environment. Challenge Disks of a VM being backed up by Veeam Backup & Replication are snapshotted even though they were excluded from...
No network data available for ESX(i) hosts
Challenge SCOM shows the following alert: VP510 No metrics obtained for ESX hosts, failed to process performance or configuration data for hosts Under SCOM Monitoring - Veeam for Vmware- vSphere Host- Performance views, performance counters for hosts actually exist and show all data except for th...
Attempt to launch Veeam Backup and Replication fails
Challenge An attempt to launch Veeam Backup & Replication fails with the message that Veeam Backup and Replication service is not running: The service can actually be seen as running: The following entries can be seen in VeeamShell.log: Timestamp Info ------- Started new session of Veeam Shell...
Veeam ONE Fails to Collect Performance Data from a Hyper-V Host
Challenge Veeam ONE fails to collect performance data from one or multiple Hyper-V hosts despite being able to collect infrastructure and topology data. This issue may occur with or without an alarm being triggered. When an alarm is triggered, it will display the message: Performance data...
Veeam VMware Collector service stops
Challenge Veeam VMware Collector service stops running regularly, the logs show that a stop call has been initiated. The vmspi.log contains the following entry: NOTFY Signal: shutting down: 0-LS LS Shutdown invoked. There are also "Info" events ID 7036 in the Windows System Event log with the...
Error “Please install Microsoft Visual C++ 2010 SP1 Redistributable Package and try again.” when attempting to install Veeam Backup & Replication Cloud Edition
Error “Please install Microsoft Visual C++ 2010 SP1 Redistributable Package and try again.” when attempting to install Veeam Backup & Replication Cloud Edition...
Patch 3 Release Notes for Veeam Backup & Replication 6.5
More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge These are the issues resolved by the Patch 3 for Veeam Backup version 6.5.0.106 / 6.5.0.109 / 6.5.0.128. This patch is cumulative and contains fixes from Pat...
Release notes for Veeam MP Integration Management Pack update
Challenge Maintenance mode synchronization in System Center 2012 Operations Manager SP1 Importing the updated Veeam Integration MP will resolve the known issue related to maintenance mode synchronization in System Center 2012 Operations Manager SP1. When a vSphere host enters the maintenance mode...
Number of Cores Incorrectly Detected - Server 2003/XP
Challenge When adding a Server 2003 or Windows XP machine to Veeam, the true number of cores is not detected properly. Instead Veeam Backup & Replication only detects the number of Sockets. Example: A virtual machine with Server 2003, having a configuration of 2 Sockets and 4 Cores, is added to...
Failed to register replica VM
Challenge When using vCenter 4.0 unable to perform replication if target host doesn't have the same vNetwork as source. Replica network re-mapping doesn't work either. Replication job fails to register replica VM with the following error: Failed to register VM, configFile 'Datastore01...
Scheduled automatic dashboard delivery fails
Challenge In certaing scenarios, scheduled dashboard delivery in Veeam ONE Reporter fails and reports the 'Dashboard Capturing Failed' error in the reporting task session log. Cause This issue is usually related to the configured permissions of the Veeam ONE Service account, which makes the...
High guest OS resource utilization
Challenge Performance metrics within a Virtual Machine's Guest OS are different higher or lower than the same metrics reported by Veeam ONE. Cause The process used by vSphere to allocate and distribute system resources differs from the methods used by Windows and other operating systems for a...
Moving custom attributes through import/export of CSV file
Purpose To export custom attributes from one installation of Business View to another, follow these steps: 1. Click Configuration in the top right corner of the screen and navigate to the Import/Export pane. 2. This step is not mandatory If you want to pre-designate which custom attributes Busine...
Tips for DAG Exchange Backup and Replication in vSphere
vSphere Snapshot Improvements This article was initially written when vSphere 5 snapshot operations were known and expected to cause small amounts of I/O stun to a VM's guest OS. Improvements in the latter vSphere versions, including significant changes to snapshot operation methodology in vSpher...
Deduplication Appliance Best Practices
To learn about the Performance Impacts of Deduplicated Storage Systems, visit KB2660. Purpose This article provides links to vendor-provided best practices documents and vendor-specific configuration advice found in the Veeam Backup & Replication User Guide. It also offers general recommendations...
Error “Unexpected VHD Feature Mask ‘6’” on Hyper-V backup or replication job
Challenge The feature mask 6 error is Hyper-V specific. This KB covers that error and how to resolve it. Cause Feature mask 6 errors most often occur when a Hyper-V VM was a Physical to Virtual conversion using third party software. The issue is that some third party converter software creates th...
"Failed to lock file" NFS Repository with Datadomain Storage
Challenge A task for attempting to send backups to a Datadomain NFS share that is either added directly as an NFS Repository or mounted to a Linux intermediary server as a Linux repository fails with the error: Processing Error: Input/output error Failed to lock file /mnt/path/to/backup.vbk. Fail...
Slow backup perfomance in HOTADD (virtual appliance) mode
Edge Case Issue The issue documented in this article is highly uncommon and is directly related to storage and network congestion. For more information, closely review the Broadcom KB Article 1002598. As this is an issue between the vSphere environment and the backend datastore storage, this...
How to Forcibly Stop Stuck Jobs
Notice of Future Change This article may be retired in the future. As the product has matured, the incidence of jobs or tasks becoming "stuck" has decreased significantly. However, there are instances where a job might be executing a background task, giving the appearance that it has become stuck...
A required privilege is not held by the client
Domain Controller configuration fails with an error: A required privilege is not held by the client...
Not getting hardware sensor alerts in a timely manner
Challenge You do not receive information about specific alerts regarding host hardware sensors quick enough for your environment, both in the Veeam ONE Monitor GUI and e-mails. For example, a host goes offline and you do not get any alerts for 20 minutes. Or there is another delayed alerting...
Event pre-filtering causes high vCenter Database load
Challenge The vCenter Database utilizes most of the available CPU, impacting vCenter Server performance. Stopping nworks Collectors brings the CPU usage back to normal. The nworks vmspi log shows the following errors: VCEVT+ VC250 retrieveEvents: createFilter failed, System.Net.WebException: The...
The specified network name is no longer available
Challenge When accessing backup files on a CIFS SMB repository, Veeam Backup & Replication reports either of the following errors: The specified network name is no longer available. code 59, 0x8007003B An unexpected network error occurred. code 64, 0x80070040 Veeam Backup & Replication uses SMB...
Veeam Backup & Replication - HP San Setup Guide
Challenge Veeam Explorer for SAN Snapshots lets you perform Veeam restores of entire VMs or individual items directly from HP StoreVirtual VSA and LeftHand snapshots. And like Explorer for Exchange, it's included in all editions of Veeam Backup & Replication. Cause This is a how-to guide on...
Configuring Veeam Backup Cloud Edition with HP Cloud
Challenge Specifying a container in HP Cloud account settings results in the following error: Incorrect HTTP method used in the request 26301 Fault Name: IncorrectHTTPMethod Error Type: MethodValidationFailure Description: Incorrect HTTP method used in the request Service: publiccsservices...
How to Relocate Veeam Backup & Replication Backup Files
Other Data Relocation-Related Articles KB2236 --Moving backup files to/from a Scale-Out Backup Repository. KB2321 -- Changing the backup location of Veeam Agent jobs operating in Standalone mode not directly controlled by Veeam Backup & Replication but targeting a Veeam Backup & Replication...
Event ID 10378 in the Operations Manager Event Log on Collector
Challenge Operations Manager Event Log on the Collector server contains the following warning: ID 10378 Module was unable to convert WMI setting .\timestamp Event IDs 1103 and 4506 may also be observed. Cause The root cause is currently investigated by Microsoft. This article will be updated afte...
Intermittent vCenter disconnections in Veeam ONE Monitor
Challenge vCenter periodically disconnects from Veeam ONE Moniotor. This causes intermittent alerts that get resolved automatically in several minutes when a connection is restored. Cause This behavior is caused by vCenter Update Manager. When checking for updates Update Manager might freeze...
All Veeam services stop at the same time everyday
Challenge Veeam services stop at the same time every night. Cause Microsoft SCCM has a Health Agent Task scheduled to run over night. The task does not support WMI 3.0. WMI 3.0 is incorporated in Veeam Backup & Replication as a dependency. When the Health Agent clears the WMI repository, it kills...