1777 matches found
Google Cloud VMware Engine (GCVE) Support Statement
Support Statement Google Cloud VMware Engine GCVE is a fully compliant and certified full-stack cloud infrastructure sold and supported by Google. You can natively deploy VMware vSphere-based workloads in a dedicated Software-Defined Data Center SDDC on Google Cloud and utilize the same...
How to configure antivirus configuration XML file for secure restore
Challenge The article provides information on adding additional antivirus options to Veeam Backup & Replication Secure Restore. NOTE : When adding an antivirus that is not already predefined, you may need to contact the antivirus vendor for assistance to gather the required attributes and exit...
How to Adjust the Veeam Service Provider Console Web UI Session Timeout
Purpose This article documents how to modify the Veeam Service Provider Console configuration to adjust the Web UI timeout. The default Web UI timeout is 1 hour, and tokens are good for up to 48 hours. Solution Tip: Use the copy button in the text blocks below to simplify specifying which file to...
Veeam Recovery Media Shows Command Line Only
Challenge When booting from the Veeam Recovery Media, the Veeam Agent machine displays the command line interface instead of the Veeam Recovery Media screen. Cause Comodo Firewall , Comodo Antivirus Software, or Central Management Software for Comodo may block some of the Veeam Agent processes,...
Changed block tracking cannot be enabled: one or more snapshots are present
Challenge After upgrade to Veeam Backup & Replication 10, the Backup of a VM using Cisco HyperFlex Snapshots completes with the warning "Changed block tracking cannot be enabled: one or more snapshots are present" if a Sentinel snapshot is already present. The described issue with Cisco HyperFlex...
How to Use VSSTrace to Collect VSS Diagnostic Logging
Challenge This article explains how to collect additional VSS diagnostic data with the VSSTrace tool, a Microsoft Windows Software Development Kit SDK component. Cause Veeam products use Microsoft Volume Shadow Copy Service VSS for various tasks. Sometimes it is necessary to go through the...
Veeam Backup for Microsoft Azure Recovery/Migration Procedure
This document explains how to recover or migrate Veeam Backup for Microsoft Azure data to new instance.A Veeam Backup for Microsoft Azure instance may fail or get corrupt and requires the data volume...
How to Reset Password in Veeam Backup for Microsoft Azure Appliance
Purpose This article documents methods to reset the password of the Veeam Backup for Microsoft Azure service account. Solution Reset Password via The Microsoft Azure portal 1. Open the Microsoft Azure portal. 2. Log in using your Microsoft Azure credentials. 3. Select the virtual machine with Vee...
Configuring Multiple Azure Active Directories
Challenge There are different ways to back up VMs from different tenants/subscriptions in Veeam Backup for Microsoft Azure. Multiple Microsoft Azure accounts may be added to Veeam Backup for Microsoft Azure. To handle VMs belonging to different accounts, add them as Azure accounts in Veeam Backup...
Required Roles and Permissions for Veeam Backup for Microsoft Azure
You want to create manual permissions for your Azure account service account for Veeam Backup for Microsoft Azure or for a repository account. The Azure or service account is responsible for: Synchr...
How to Limit Parallel Disk Processing in Veeam Agent for Microsoft Windows
Purpose This article documents how to disable or limit parallel disk processing in Veeam Agent for Microsoft Windows. Solution The following registry values can used to control parallel disk processing on the machine where Veeam Agent for Microsoft Windows is installed: To disable parallel disk...
How to Migrate Veeam Agent Backup Files to Cloud Connect Repository
Purpose This article documents the available methods to migrate backup data from Standalone deployments of Veeam Agent for Microsoft Windows or Veeam Agent for Linux from a non-Cloud Connect Repository to a Cloud Connect repository, allowing the original backup job to continue utilizing that back...
MBR disk restore to UEFI system fails with "OS disk in backup uses MBR disk" warning
Challenge When attempting to restore a Windows machine using Bare Metal Recovery, the restore displays the warning: OS disk in backup uses MBR disk. This may cause boot issues on UEFI systems Cause The Bare Metal Recovery restore has detected that the system within the selected restore point was...
Cannot edit configuration of VMware VM via ESXi after Instant Recovery from Veeam Agent backup
Challenge When you complete Instant VM Recovery from the Veeam Agent backup, then try to edit the VM configuration via ESXi, the following error occurs: "Enter a disk size which is larger than its original capacity." Then you try to edit the decimal virtual disk size via ESXi, and another error...
How to Create Secure IAM Policy for Connection to S3 Object Storage
Article Applicability This KB article is relevant only to Veeam Backup & Replication 12.0.x and older. Starting with Veeam Backup & Replication 12.1 released in December 2023, permissions requirements are now documented within the product user guide: Veeam Backup & Replication - Amazon S3 Object...
How to enable Fast Clone functionality with Veeam Availability for Nutanix Mine
End-of-Life Product Nutanix Mine with Veeam reached End-of-Life on 2026-04-30. As of this date, all support services for this product are unavailable. For more information, see the Nutanix EOL Announcement Bulletin - Nutanix Mine, released 2025-04-30. Challenge Fast Clone is the Veeam Backup &...
"Value cannot be null. Parameter name: dnsName” Error when performing Infrastructure scans in Veeam Backup for AWS
For more information about Veeam Backup for AWS considerations and limitations, please review: Veeam Backup for AWS User Guide Planning and Preparation Considerations and Limitations Challenge When performing an infrastructure scan in Veeam Backup for AWS, you receive the following error: " Faile...
Veeam Backup & Replication support for HPE Cloud Volumes Backup
Veeam Backup & Replication v10 provides official support for HPE Cloud Volumes Backup. HPE Cloud Volumes Backup is a cloud-based backup service from HPE that emulates on-premises StoreOnce Catalyst Stores and can be used by Veeam Backup & Replication as a backup target that will automatically pro...
Veeam ONE Remote Code Execution Vulnerabilities
Challenge Vulnerabilities in Veeam ONE Agent components residing on Veeam ONE and Veeam Backup & Replication servers allow executing malicious code remotely without authentication. This may lead to gaining control over the target system. Severity : critical CVSS v3 score : 9.8 Cause Veeam ONE Age...
Restore a deleted vCenter Server Appliance (VCSA) with High Availability (HA) enabled
Challenge You need to restore a vCenter Server Appliance VCSA with the original name and to the original location. Before the VCSA got corrupted or was deleted, High Availability HA was enabled in the VMware cluster. If HA remains active at the ESXi host level during the restore process, HA can...
Preferred Network Rule for Hyper-V Host Not Using IP Specified
Challenge Backup network traffic does not use the NICs associated with IPs configured within the preferred network rules for a Microsoft Hyper-V Host. Cause This can occur because, by default, Veeam Backup & Replication stores only the IP addresses for Hyper-V hosts that DNS provides. Solution To...
Veeam Backup & Replication 10 Cumulative Patch 1
More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Requirements Please confirm that you are running version 10 build 10.0.0.4461 prior to installing this update. You can check this under Help | About in the Veeam Backu...
How to Customize the VSPC Welcome Email
Purpose This article documents how to customize the Welcome emails sent out by Veeam Service Provider Console. Solution Requirements and Considerations for Modifying the Welcome Email Template File To modify the Welcome email template file effectively, proficiency in XML, HTML, and XSLT is...
Veeam Backup for Microsoft 365 4b cumulative patch KB3119
Challenge Veeam Backup for Microsoft 365 4b cumulative patch KB3119. Please note that Veeam Backup for Microsoft 365 4с is now available and contains all the resolved issues from Veeam Backup for Microsoft 365 4b. Cause Please confirm you are running Veeam Backup for Microsoft 365 4b build...
How to Test the Creation of Production Checkpoints in Hyper-V 2016 and Newer
Purpose This article documents how to force Hyper-V 2016 or newer to create a Production Checkpoint. Cause Forcing Hyper-V to create a Checkpoint in ProductionOnly mode is used as an isolation step when troubleshooting a Veeam job that fails to create a Recovery Checkpoint with Application-Aware...
Release information for Veeam Service Provider Console v4
Requirements Please confirm that you are running version 3 build 3.0.0.2647 or later prior to upgrading. You can check this under Configuration | Support Information in the Veeam Service Provider Console UI. After upgrading, your build number will be 4.0.0.4877. To upgrade from earlier versions,...
Release Information for Veeam Backup for Nutanix AHV 2.0
This update has been superseded by Veeam Backup for Nutanix AHV 2.1. Requirements Be sure to review the upgrade check list section of the User Guide document closely prior to upgrading as Veeam Backup for Nutanix AHV 2.0 supports integration with Veeam Backup & Replication version 10 and later. Y...
Hyper-V Backup Job fails after 72 hours "Failed to call RPC function 'HvSetVmBackupStatus'"
Challenge A backup of a Hyper-V VM fails after 72 hours with the following error: Failed to call RPC function 'HvSetVmBackupStatus': Snapshot with id 'snapshot-uuid' was not found. In the Task log for the specific VM %programdata%\Veeam\Backup\ \Task...log the following error is found: Error The...
Veeam Agent backup job configuration fails with "Xml node is not found. Name: [lsObjectRepository]."
Challenge When configuring a Veeam Agent job to target a Veeam Cloud Connect repository, at the Credentials step of the configuration wizard, the following error occurs: Failed to get Cloud Connect repositories, Failed to retrieve the list of available cloud resources from the service provider. X...
Backup to NFS repository may hang
Challenge After the backup job starts, some task may hang if all of the following conditions are met: The backup repository type is the NFS repository. A Linux server is selected as a gateway server explicitly or it was selected by the automatic selection from options. NFS v3 is used to access th...
Option to Install Veeam ONE Agent is Unavailable (Greyed Out)
Challenge When attempting to install the Veeam ONE Agent on a Veeam Backup Server, theInstall agent option is unavailable and greyed out. Cause There are several possible causes for this issue: The Veeam ONE Agent is already installed on the Veeam Backup & Replication Server. The Veeam ONE Server...
How to Collect Veeam ONE SMTP Logging
Purpose This article provides information on enabling extended SMTP email logging, which is necessary when investigating issues with Veeam ONE emails, such as missed alarm notifications, unexpected email content, or other email-related problems. SMTP logging is not enabled by default and must be...
Data corruption due to unreliable SMB (CIFS) shares
Challenge Storages that use the SMB CIFS protocol without the continuous availability and write-through features can cause data corruption in case of technical outages. This can lead to restore or backup problems. Cause If shares operate without the continuous availability feature in the...
Veeam Agent for Microsoft Windows Job Displays the Warning: "Disk is running low on free space"
Challenge A Veeam Agent for Microsoft Windows backup job lists the warning: Disk is running low on free space Copy Log Example C:\ProgramData\Veeam\Endpoint\jobname \Job.jobname.Backup.log Info EpFreeSpaceHelper Volume 'New Volume D:', isSystem=False length is 10718543872 bytes. Free space...
Veeam Backup for Microsoft 365 4a cumulative patch KB3089
Challenge Veeam Backup for Microsoft 365 4a cumulative patch KB3089. Cause Please confirm you are running Veeam Backup for Microsoft 365 4a build 4.0.0.1553 prior to installing this cumulative patch KB3089. You can check this under Help About in Veeam Backup for Microsoft 365 console. After...
List of Security Fixes and Improvements in Veeam Backup & Replication
Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Backup & Replication. The goal of this article is to provide our customers' security and compliance teams with detailed information on security improvements between releases, i...
How to set up multi-factor authentication (MFA) for Veeam Agent for Microsoft Windows
Article Applicability This article concerns a feature only available in Veeam Agent for Microsoft Windows 5 and older. The option to backup to OneDrive was deprecated in Veeam Agent for Microsoft Windows 6. As an alternative, Veeam Agent for Microsoft Windows 6 has introduced an Object Storage...
List of Security Fixes and Improvements in Veeam Agent for Microsoft Windows
Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Agent for Microsoft Windows. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases to he...
Invalid role for specified account. Status code: Forbidden
Challenge When attempting to add a custom role in the Veeam Backup for AWS console, the following error occurs: Invalid role for specified account. Status code: Forbidden Log snippet: Info CDefaultAmazonStsInfrastructure Assuming role 'arn:aws:iam::xyz:role/customrole'. Error TryInvokeAsync...
List of Security Fixes and Improvements in Veeam Agent for Linux
Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Agent for Linux. The goal of this article is to provide our customers' security and compliance teams with the detailed information on security improvements between releases, in...
Release Notes for Veeam Backup & Replication 10 Day 0 Update
Challenge This "Day 0" update is intended only for environments where Veeam Backup & Replication 10 RTM 10.0.0.4442 is installed. If you are running Veeam Backup & Replication 10 GA build 10.0.0.4461 or later, this update is not applicable to you, and should be ignored. This update is provided to...
Release Information for Veeam ONE 10
Challenge Release information for Veeam ONE 10. Cause Make sure you are running Veeam ONE version 9.5 updates 3, 4 or 4a builds № 9.5.0.3801, 9.5.4.4566 and 9.5.4.4587 prior to installing this update. You can check this under Help | About in Veeam ONE console. After upgrading, your build will be...
Release Information for Veeam Backup & Replication 10
This version has been superseded by Veeam Backup & Replication 10a. Challenge Release information for Veeam Backup & Replication 10. NOTE : A cumulative hotfix rollup that addresses issues reported by customers on the original build of v10 GA is now available, click here for more information...
How to Merge Veeam Data Platform Licenses
Purpose This article documents the process for merging and unmerging licenses for Veeam Data Platform. Notes: Veeam Backup & Replication - Merging licenses for Veeam Backup & Replication can either be done in the application by combining a socket and an instance license or through the Veeam My...
Potential data loss when using Instant VM Recovery
Challenge Performing Instant VM Recovery in VMware vSphere environments may result in data loss when using the quick migration feature to move published VM disks to production storage to finalize the recovery. This issue was identified internally by Veeam quality control in late 2019, and the fix...
License compatibility and merge rules for Veeam Availability Suite v10/v11
The following describes general licensing, compatibility and merge rules for end users/customers. It shows the monitoring and reporting capabilities of Veeam ONE licensed perpetually per socket and...
SharePoint Online and OneDrive for Business Backup Jobs Fail with (403) Forbidden Warning Message
Challenge SharePoint Online or OneDrive for Business backup jobs fail with the following message: Processing site https://site.sharepoint.com/sites/111/subsite finished with warning: Failed to backup item version: //1024/Shared Documents/, version: 1.0, The remote server returned an error: 403...
Unable to Add Workers to Bahrain or Hong Kong Regions
Challenge When adding a worker instance to the Bahrain or Hong Kong regions, the following error occurs: AWS was not able to validate the provided access credentials. Cause Veeam Backup for AWS uses the Global STS endpoint. Solution To add a worker to the Bahrain or Hong Kong regions, do the...
Exchange Backup Jobs Warning "Failed to find group owner account"
Challenge Backup jobs with Microsoft Exchange items may result in the warning message shown in both the Veeam Backup for Microsoft 365 console and the Veeam.Archiver.Proxy.log file. Processing mailbox $mailboxName completed with warning: Failed to find group owner account This appears in the...
Job fails to create VSS snapshot for SMB share
Challenge A File Backup/file to tape job skips VSS snapshot creation on SMB share and ends with the following message in the log: Failed to create a VSS snapshot, failing over to direct backup from the file share A File Backup job for an SMB3 File Share configured to use Backup from a Microsoft V...