Veeam Agent for Microsoft Windows: How to Setup Exclusion and Inclusion Masks

Resources Veeam Agent for Microsoft Windows Standalone: Use Filters to Define File-Level Backup Scope Veeam Agent Management: Using Filters in Backup Jobs for Windows Computers If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam...

Google Cloud VMware Engine (GCVE) Support Statement

Support Statement Google Cloud VMware Engine GCVE is a fully compliant and certified full-stack cloud infrastructure sold and supported by Google. You can natively deploy VMware vSphere-based workloads in a dedicated Software-Defined Data Center SDDC on Google Cloud and utilize the same...

Restore a deleted vCenter Server Appliance (VCSA) with High Availability (HA) enabled

Challenge You need to restore a vCenter Server Appliance VCSA with the original name and to the original location. Before the VCSA got corrupted or was deleted, High Availability HA was enabled in the VMware cluster. If HA remains active at the ESXi host level during the restore process, HA can...

Secondary storage backup stops working after NetApp MetroCluster switchover

Challenge After the MetroCluster switchover a backup job with the SnapVault or SnapMirror specified on the Secondary Target tab cannot update these relationships. Cause Unfortunately this is a bug in the OnTap Data Management software. In the event of a switchover Veeam Backup&Replication cannot...

Backup to Tape Job to the HPE LTO tape drives fails with "Tape error: '1117'" after upgrade to Veeam Backup & Replication 9.5 Update 4b

Challenge Backup and other operations to HPE LTO tape drives may constantly fail after installation of Veeam Backup & Replication 9.5 Update 4b 9.5.4.2866. Veeam fails to connect to the tape drive and returns the following errors: 18.07.2019 15:49:24 Warning TapeDrive alert: The tape drive has a...

Migrating VAO 1.0 Deployment to Version 2.0

Challenge Upgrade of Veeam Availability Orchestrator to version 2.0 is not supported. However, you have an option to migrate your VAO 1.0 configuration to version 2.0 with minimal downtime. This KB article briefly describes architectural changes introduced in 2.0 version and provides step-by-step...

Veeam Backup & Replication 9.5 U4 Day 0 Update [U4 RTM to U4 GA]

Challenge This "Day 0" update is intended only for environments where Veeam Backup & Replication U4 RTM 9.5.4.2399 is installed. If you are trying to update Veeam Backup & Replication and running a version older than 9.5.4.2399, download the most recent Update ISO directly Veeam website. This...

Performance Impacts of Deduplicated Storage Systems

To learn about Deduplication Appliance Best Practices, visit KB1745. Challenge The following Veeam technologies are dependent on primary backup storage random I/O performance: Instant Recovery VM/Disk/NAS/Databases Windows and Linux File Level Recovery Application Restore Cloud Tiering Cloud...

Backup job fails with a SQL VSS Writer error after installing ACT! Software

Article Applicability This article is only applicable to a scenario involving all four of the following: 1. A Backup Job using Application-Aware Processing 2. A Guest OS with ACT! Software Installed 3. This VSS error: Writer's state: VSSWSFAILEDATPREPARESNAPSHOT. Error code: 0x800423f4. 4. This...

Protecting the Veeam Backup & Replication server

Purpose This article provides information about protecting the Veeam Backup & Replication Configuration. This addresses the frequently asked question: "How do I back up or protect the Veeam Server?" The only supported way to protect the configuration of Veeam Backup & Replication is to use the...

VeeamZIP licensing VMs in Full version of Veeam

Challenge VeeamZIP began using a license up in paid versions after 9.5.0.1536. Cause This was expected behavior, but the decision has been made to change this behavior in order to allow users to back up VMs with VeeamZIP without using a license. Solution This will be fully changed in future...

Release Notes for Veeam Backup & Replication 9.5 Update 3

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 9.5 Update 3 Cause Please confirm you are running version 9.5.0.580, 9.5.0.711, 9.5.0.802, 9.5.0.823, 9.5.0.1038...

How to Contact Veeam Support Management

Contacting Support Management Veeam prides itself on our phenomenal Support Team and invests heavily in ensuring that the first person you talk to is a highly qualified specialist with the knowledge to investigate and solve your case. We strive to ensure that we continue to provide this level of...

Restore/SureBackup from old DC restore point fails due to shadow copy expiration

Challenge DC restore results in DSRM boot and event id 1918 from ActiveDirectoryDomainService stating: The shadow copy service cannot restore Active Directory Domain Services because the shadow copy used is too old. Copy Cause The backup of the DC is older than the tombstone period. Active...

How to exclude MS SQL Databases from SQL Log backup

Challenge It is necessary to exclude specific databases on one or more Microsoft SQL Server instances from Veeam SQL Transaction Log backup processing. Solution The following registry value is used to exclude databases from SQL Transaction Log backup. The exclusion will take effect during the nex...

Release Notes for Veeam Backup & Replication 8.0 Patch 1

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 8.0 Update 1 Cause Please confirm you are running version 8.0.0.807, 8.0.0.817 or 8.0.0.831 prior to installing...

How to migrate Veeam Backup & Replication or Veeam Backup Enterprise Manager

Veeam Backup & Replication Migration Details regarding Veeam Backup & Replication migration are now fully documented in the product user guide. Please review the following documentation: Migrating Veeam Backup & Replication to Another Server Other Migration Types: Migrating Veeam Backup &...

SQL Server Fails with error VSSControl: -2147024809 Backup job failed. Discovery phase failed.

This KB provides information when SQL fails with this error due to a logical file path...

Patch 1 Release Notes for Veeam ONE 6.5.0.676

Challenge Patch 1 for Veeam ONE 6.5.0.676 resolves a number of issues described in this article. All patches are cumulative, which means that this patch includes all fixes listed below. Cause Prior to applying this patch, make sure you are running Veeam ONE version 6.5.0.676. You can check this...

Patch 1 Release Notes for Veeam Backup & Replication 6.1.0.181

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge These are the issues resolved by the Patch 1 for Veeam Backup version 6.1.0.181. All patches are cumulative so each below fix is contained in this patch. Cau...

No connection could be made because the target machine actively refused it

Article Applicability This article specifically concerns a communication issue between Veeam Management Pack for Microsoft System Center components. The core error message, "No connection could be made because the target machine actively refused it" is a generic error that occurs anytime a...

How to Restore Individual Files When FLR Fails

Purpose This article documents an alternate method to restore individual files when the File Level Restore fails or the filesystem is incompatible with the Guest OS File Recovery functionality of Veeam Backup & Replication. Solution Alternative Method for VMware Virtual Machines If the data you a...

Failed to write data to the file *.vbk - file too large

Challenge The job fails with the "File too large" error. ERR |Command 'FibWrite0x000x7effec02c0d0' has failed. Failed to process method Transform.Patch: File too large Cause The file system or operating system of the Linux repository does not support the size of the backup file. The maximum file...

U-AIR issue: Virtual Lab Manager is disconnected

Challenge The following error message occurs when running the U-AIR wizard: Virtual Lab Manager is disconnected The following error messages can be found in the Veeam.AIR. log file: timestamp Error Virtual Lab Manager is disconnected. Veeam.Backup.Common.CommonException timestamp Error Server sta...

List of Security Fixes and Improvements in Veeam Plug-in for Proxmox VE

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Plug-in for Proxmox VE. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases. Security...

How to Configure krb5.conf for Cross-Domain Hyper-V Cluster Management

Purpose This article documents how to configure the /etc/krb5.conf file on the Veeam Software Appliance VSA to enable Kerberos authentication when managing a Microsoft Hyper-V cluster whose nodes belong to a different Active Directory domain than the backup server. As noted in the VBR 13 User Gui...

Impact of Domain name or Hostname Change on Veeam Appliances

Challenge After changing the FQDN of a Veeam Appliance--either by adding it to a domain or changing its hostname--some operations may be impacted. Solution SAML Authentication May Stop Working After the host name of the Veeam Software Appliance is changed, the Service Provider SP information will...

Backup or Backup Copy Job for SharePoint, OneDrive, or Teams Data Fails With: "Cannot find object"

Challenge After upgrading Veeam Backup for Microsoft 365 to v8 builds 8.0.2.159 or 8.0.2.200, an incremental backup or a backup copy job protecting SharePoint, OneDrive, or Teams data fails with the error: Cannot find object ... Cause In Object Storage Repositories, the metadata saved for the...

Release Information for Veeam Plug-In for Microsoft Azure 7 Cumulative Patches

Requirements Please confirm that you are running version Veeam Plug-In for Microsoft Azure v7 build 7.0.0.467 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Vee...

Planned Veeam Backup for Microsoft 365 Feature Deprecation

This article is referenced by: Veeam Backup for Microsoft 365 User Guide: Veeam Backup for Microsoft 365 Feature Deprecation Purpose This article documents features and functionalities of Veeam Backup for Microsoft 365 VB365 that will deprecated in a future versions of the product. Veeam is...

Alternative Method for Migrating Backups to Hardened Linux Repository

Please review the information in this article closely before performing any actions documented herein. This article documents a series of steps that if not performed precisely as documented, could result in data loss. Purpose This article documents an alternative method for migrating backups from...

Imagestream Export or Restore Fails With "error writing layer: no space left on device"

Challenge Export Action or Restore Action of OpenShift Imagestream fails with the following error: Failed to exec command in pod: command terminated with exit code 1.stdout: error writing layer: write/var/lib/image//blobs/sha256/: no space left on device Cause During the export or restore of an...

There was a problem validating the profile: Repository not found.

Challenge Repository not found error while adding Veeam Repository in Veeam Kasten for Kubernetes despite verifying the repository in the Veeam Backup & Replication Console. Cause The 'Repository Not found' issue can happen in multiple scenarios. Most of the cases are due to repository Permission...

Release Information for Veeam Plug-In for Google Cloud 4 Patch 1

Requirements Before installing this patch, please confirm that you are running Veeam Plug-In for Google Cloud 4 build 4.0.0.1072. You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu i...

Veeam Backup for Nutanix AHV Proxy Appliance failure to update to v3

Challenge After installing Veeam Backup & Replication 11a 11.0.1.1261, one or more of the following may occur: An AHV Backup Proxy is listed as Unavailable in the Veeam Backup & Replication console. The AHV Backup Proxy's Web Console dashboard lists the backup server as unavailable. Accessing the...

VM Disks Support for oVirt Incremental Backup

Challenge A backup job for an Oracle Linux Virtualization Manager and Red Hat Virtualization VM could not enable incremental backup support. One of the following warnings may occur: Unable to enable ovirt incremental backups for disk '':. Full scan backups will be performed. Please see KBxxxxx fo...

Veeam Cloud Connect Scalability Tweaks

Purpose This article documents advanced settings to optimize Veeam Cloud Connect to handle many connections. Numerous optimizations to the Cloud Connect framework on both the service provider and the tenant sides have been introduced to increase its scalability including the number of concurrent...

Release notes for Veeam Backup & Replication 10a Cumulative Patch P20210609

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version This 10a release may only upgrade to 11a or higher. The build of Veeam Backup & Replication 10a P20210609 listed in this article is only compatible with upgrading to...

Patching of Veeam Recovery Media fails with "ISO: FATAL ERROR:write_file: failed to create file /tmp/veeam/livecd-..., because Too many open files"

Challenge The patching of the Veeam Recovery Media fails with the error: ISO: FATAL ERROR:writefile: failed to create file /tmp/veeam/livecd-..., because Too many open files Cause Veeam Agent reaches the limit of concurrently opened files during the ISO image unpacking that is performed by means ...

Installing DKMS in SLES

Challenge On SUSE Linux Enterprise Server SLES, a non-precompiled veeamsnap module requires the dkms package, but the dkms package cannot be found. Cause The dkms package is not available within the Packman repository for SLES. Solution Install the OpenSUSE dkms package on the SLES system. Exampl...

Support for Oracle Cloud VMware Solution (OCVS)

Support Statement Oracle Cloud VMware Solution OCVS allows you to create and manage VMware-enabled software-defined data centers SDDCs in Oracle Cloud Infrastructure. Oracle Cloud VMware Solution provides self-service provisioning with full administrative permissions, including root access,...

Veeam Backup for Microsoft 365 4b cumulative patch KB3119

Challenge Veeam Backup for Microsoft 365 4b cumulative patch KB3119. Please note that Veeam Backup for Microsoft 365 4с is now available and contains all the resolved issues from Veeam Backup for Microsoft 365 4b. Cause Please confirm you are running Veeam Backup for Microsoft 365 4b build...

Release Notes for Veeam ONE 9.5 Update 4a

Challenge Release Notes for Veeam ONE 9.5 Update 4a. Please confirm that you are running version 9.0 Update 1 build 9.0.0.2088 or later prior to installing this update. You can check this under Help | About in Veeam ONE console. After the successful upgrade, your build number will be 9.5.4.4587...

Veeam Management Pack 8.0 Update 6 cumulative patch for Veeam Backup & Replication monitoring

Challenge Veeam Management Pack 8.0 Update 6 cumulative patch for Veeam Backup & Replication monitoring. Cause Veeam Support has received quite enough customer feedback on issues related to MP for Veeam Backup & Replication provided as part of Veeam Management Pack for System Center. For example,...

ERROR_NO_DEVICE_ID is thrown while trying to load a driver using Veeam Agent Recovery Media

Challenge When performing a Bare Metal Recovery, storage or network devices are not visible in the system, and when attempting to load device drivers, the following error occurs: Failed to install driver from INF file Failed to install driver. Error code: ERRORNODEVICEID Solution Verify Correct...

ReFS Known Issues, Considerations, and Limitations

Known Issues Memory Management Issues Server 2016 and older Windows repositories using ReFS on Server 2016 without the September 2018 updates or older OS versions are known to have issues during backup job retention enforcement, which manifests as: The repository server becomes unresponsive or...

Failed to open VM attachment

Challenge Veeam ONE generates "Failed to open VM attachment" alarm. Cause Veeam ONE triggers " Failed to open VM attachment" alarm when the following Windows events are registered on the Hyper-V host: 12290 Microsoft-Windows-Hyper-V-Worker 12290 Microsoft-Windows-Hyper-V-SynthStor 12290...

HotAdd Error: Failed to allocate SCSI target ID

Challenge A VMware VM Backup job utilizing Virtual Appliance HotAdd Transport Mode fails when attempting to attach disks to the proxy with the error: Error: Agent: Failed to process method HotAdd.AttachDisks: Failed to open VDDK disk DATASTORE vmname/diskfile.vmdk is read-only mode - true Logon...

PowerShell Script Execution Troubleshooting Advice

Veeam Support Scope Per Veeam Support Policy: Custom script troubleshooting is not supported. What's in Scope: Confirming that the Veeam task executed the script. Assisting with Veeam PowerShell cmdlets not functioning as intended or documented. What's Out of Scope: Troubleshooting why a custom...

Slow Restore Performance With Direct SAN Mode

Challenge When performing an Entire VM Restore or Virtual Disk Restore using Direct SAN Restore, the performance may be sub-optimal when the restored Disk Type Setting is set to Thick lazy zeroed. Cause When using Direct SAN to restore a disk with its disk type set to Thick lazy zeroed, overall...