Veeam Backup for Microsoft 365 4c cumulative patch KB4099

This patch supersedes Veeam Backup for Microsoft 365 4c cumulative patch KB4083. Requirements Please confirm you are running Veeam Backup for Microsoft 365 version 4c builds 4.0.1.531, 4.0.1.545, 4.0.1.612 prior to installing this cumulative patch KB4099. You can check this under Help and Support...

Veeam Backup for Microsoft 365 Upgrade Paths

Shared Server with Veeam Backup & Replication If Veeam Backup & Replication is installed on the same server as Veeam Backup for Microsoft 365, upgrade Veeam Backup for Microsoft 365 before upgrading Veeam Backup & Replication. Shared Server Compatibility of Veeam Backup for Microsoft 365 and Veea...

VAO fails to deploy a VAO agent to a standalone Veeam Backup & Replication server

Challenge When VAO tries to deploy a VAO agent to a standalone Veeam Backup & Replication server, you get a generic error "Failed to communicate to agent", and all VAO attempts to communicate with the VAO agent fail. You can also see the following error in the VAO agent logs located in the log...

VeeamCDP I/O Filter Installation Fails With “The agent’s workflow is blocked” Error

Challenge When attempting to install the VeeamCDP I/O filter on a cluster that will be used for continuous data protection CDP, the installation fails with the following error: The agent's workflow is blocked until its required solutions are re-mediated externally in vSphere Lifecycle Manager...

Cisco HyperFlex & Veeam CDP support status

Challenge Cisco HyperFlex VM Snapshot creation process will stop VMs if a Veeam CDP storage policy filter is present. Affected VMs will not boot anymore. Cause Each time a Cisco HyperFlex Snapshot is created when a Veeam CDP storage policy filter is present, the HyperFlex snapshot creation proces...

Release Information for Veeam Backup for AWS 3.0 patches

Requirements You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu in Veeam Backup for AWS. After installing Veeam Backup for AWS v3 Patch 1, your build version will be 3.1.0.57...

Release Information for Veeam Backup for Microsoft 365 5b

This update has been superseded by Veeam Backup for Microsoft 365 5b cumulative patch KB4124. Requirements Please confirm that you are running one of the following versions of Veeam Backup for Microsoft 365 before upgrading to 5b: 3.0 build 3.0.0.422 4.0 build 4.0.0.1345 4a builds 4.0.0.1553,...

“Cannot change WebPart ExportMode to ‘All’. WebPart will be skipped” - Warning When Performing Backup of SharePoint Sites

Article Applicability This article is regarding an error that occurs only in Veeam Backup for Microsoft 365 build 8.05.20 and earlier. Starting in Veeam Backup for Microsoft 365 8.1 build 8.1.0.305, Classic Web Parts in Microsoft 365 organizations can be protected using modern app-only...

Palo Alto Cortex XDR causes Veeam Agent SQL LocalDB to crash

Challenge The Cortex XDR agent Traps agent by Palo Alto Networks is installed on a server or a workstation. The following error message appears during the backup process. Error Microsoft SQL server hosting the configuration database is currently unavailable. Possible reasons are heavy load,...

Download and Manage VCSP Licenses On The Pulse Portal

Purpose Accessing and managing the hosting rental Veeam Cloud & Service Provider licenses on the VCSP Pulse self-service portal. VCSP Pulse is an automated platform where the Service Providers can generate, edit, manage, and download rental licenses directly. The platform represents a collaborati...

Veeam Backup for Microsoft 365 4c cumulative patch KB4083

This patch has been superseded by Veeam Backup for Microsoft 365 4c cumulative patch KB4099. Requirements Please confirm you are running Veeam Backup for Microsoft 365 builds 4.0.1.531 or 4.0.1.545 prior to installing this cumulative patch KB4083. You can check this under Help and Support About i...

Release Information for Veeam Backup for Microsoft 365 5a

This update has been superseded by Release Information for Veeam Backup for Microsoft 365 5b. Requirements Please confirm that you are running one of the following versions of Veeam Backup for Microsoft 365 before upgrading to 5a: 3.0 build 3.0.0.422 4.0 build 4.0.0.1345 4a builds 4.0.0.1553,...

Veeam Backup for Microsoft 365 5.0 cumulative patch KB4078

Requirements Please confirm you are running Veeam Backup for Microsoft 365 build 5.0.0.1061 or 5.0.0.1063 prior to installing this cumulative patch KB4078. You can check this by clicking Help and Support About in the main menu of the Veeam Backup for Microsoft 365 console. After upgrading, your...

Veeam Agent for Linux install on EOL CentOS fails with a repository error

Challenge When installing Veeam Agent for Linux on a version of CentOS that has reached End of Life, the install fails with messages similar to the following: CentOS 8: Error: Failed to download metadata for repo 'appstream': Cannot prepare internal mirrorlist: No URLs in mirrorlist Copy CentOS 6...

Backup repository upgrade fails after upgrading to v5

Challenge A local backup repository fails to upgrade after upgrading to Veeam Backup for Microsoft 365 5.0 version 5.0.0.1061. Cause In case when the Team Chat folder has been protected with the earlier version of Veeam Backup for Microsoft 365, a backup repository may contain items with several...

How to change backup proxy type

Challenge A new backup proxy can be deployed with one of the two types - domain or workgroup. This article explains how you can change the type of a backup proxy after it has been added to the Veeam Backup for Microsoft 365 infrastructure. Cause After you added a new backup proxy to the Veeam...

Release Information for Veeam Backup for Microsoft 365 5.0

Requirements Please confirm that you are running one of the following versions of Veeam Backup for Microsoft 365 before upgrading to 5.0: 3.0 build 3.0.0.422 4.0 build 4.0.0.1345 4a builds 4.0.0.1553, 4.0.0.1580 4b builds 4.0.0.2516, 4.0.0.2549 4c builds 4.0.1.519, 4.0.1.531, 4.0.1.545 You can...

Connect to Veeam Backup for AWS appliance using private IP

Challenge You want to connect to a Veeam Backup for AWS appliance using its private IP. Solution If you want to connect to an appliance deployed in AWS Marketplace, use the instructions provided in Connecting to Existing Veeam Backup for AWS Appliances. At the Connection Type step of the wizard,...

"No destination network for IP address" error during SureBackup

Challenge A Surebackup job fails with the error: Error: No destination network for IP address When selecting the individual server from the VM list in the status window, the following error is seen: Results: no destination network for IP address Error: No destination network for IP address Cause...

Veeam products may fail to install on Windows 10 version 20H2

Challenge An attempt to install Veeam products may fail with the following error: "Setup failed". This error may affect the following products: Veeam Backup & Replication Veeam Availability Orchestrator Veeam Service Provider Console Veeam ONE Cause If a Microsoft SQL Server is not installed...

How to Assign Permissions to Service Accounts Used by Veeam Backup for Google Cloud Platform

Challenge Veeam Backup for Google Cloud Platform requires a service account in each GCP project where data protection and disaster recovery tasks will be performed. The tasks include the following: Creating Snapshots Manually Performing Backup Perform Restore Adding Backup Repositories Create...

Veeam Backup for Google Cloud Recovery/Migration Procedure

Challenge This article explains how to recover Veeam Backup for Google Cloud data in case the backup appliance gets corrupted and requires the data to be moved to a new instance as the data contains important information about restore points, repositories, policies and so on. Solution Recommended...

How to Reset Password in Veeam Backup for Google Cloud

Challenge You need to reset the password of a Backup Administrator account used to access Veeam Backup for Google Cloud. Solution Before you begin, make sure the IP address of the machine that you are using to reset the password is on the list of allowed IP addresses added to the firewall rules...

Release Information for Veeam Backup for AWS v3

Requirements Please confirm that you are running version v2 build 2.0.0.600 or later prior to upgrading. You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu in Veeam Backup for AWS...

Additional Information on Cost Estimation in Veeam Backup for Google Cloud

Challenge The cost estimation feature allows you to approximately estimate the costs of Google Cloud resources required to run data protection operations for a backup policy. You can obtain granular information on how much costs running the policy will incur, with an option to export the estimati...

Connecting Restored VM Instances to New Networks in Veeam Backup for Google Cloud

Challenge By default, every VM instance in a VPC network has a single default network interface, and you cannot add or remove network interfaces from an existing VM instance. This means that Google Cloud does not allow you to attach the network interface of a VM instance to a different network wh...

RMAN Autobackup Failure

Challenge If you use Veeam Plug-in for Oracle RMAN, under certain circumstances the RMAN autobackup process may fail. In this case, you will see the following error in VeeamPluginManager.log: Preparing autobackup backup for file...

General HCI Storage & Veeam CDP support status

Veeam CDP supports the following HCI Storage systems: HPE dHCI HPE Simplivity NetApp HCI Cisco HyperFlex requirements see KB4093 Nutanix AOS with VMware vSphere If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case. To...

Installing DKMS in SLES

Challenge On SUSE Linux Enterprise Server SLES, a non-precompiled veeamsnap module requires the dkms package, but the dkms package cannot be found. Cause The dkms package is not available within the Packman repository for SLES. Solution Install the OpenSUSE dkms package on the SLES system. Exampl...

Release Information for Veeam Agent for IBM AIX 2.0

The latest version of Veeam Agent for IBM AIX is available: https://www.veeam.com/ibm-aix-agent-download.html Requirements Upgrade from v1 is not supported, clean installation is required. Please follow this instruction to install Veeam Agent for IBM AIX. After installing, your build number will ...

Release Information for Veeam Agent for Oracle Solaris 2.1

The latest version of Veeam Agent for Oracle Solaris can be found here: https://www.veeam.com/oracle-solaris-agent-download.html This update supersedes Veeam Agent for Oracle Solaris 2.0. Requirements Upgrade from v1 is not supported, clean installation is required. Upgrade from Veeam Agent for...

Release notes for Veeam Backup & Replication 10a Cumulative Patch 20201202

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Requirements Please confirm that you are running version 10a build 10.0.1.4854 prior to installing this update. You can check this under Help | About in the Veeam Back...

Backup Jobs Fail After RDX Cartridge Is Swapped

Challenge When a backup repository is backed by an RDX removable storage device, the backup job may fail after the cartridge is swapped because the previously written backup file cannot be found on the new cartridge. Cause This issue occurs because repositories are not configured to be backed by...

Veeam Support for Azure Local

Azure Local is the new name for Azure Stack HCI Azure Stack HCI is now considered part of Azure Local. Learn more about this rename in the Microsoft Documentation: Renaming Azure Stack HCI to Azure Local. Purpose This article documents support for backup, restore, and replication of virtual machi...

How to Create a Secure IAM Policy for Connection to S3 Object Storage

Purpose This article documents how to create a secure IAM policy to connect to the S3 bucket used as an object storage repository in Veeam Backup for Microsoft 365 for storing backup data. Solution The following permissions will allow Veeam Backup for Microsoft 365 to access the S3 bucket to save...

Veeam ONE creates or changes local accounts of the "Veeam_*" format at the Veeam ONE server machine

Challenge Veeam ONE creates or changes local accounts of the "Veeam" format on the Veeam ONE server machine. Cause This behavior is a part of the Veeam ONE design. Veeam ONE creates these temporary Windows accounts for login and authentication operations between Veeam ONE components and VMware...

Release Information for Fsas ETERNUS Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing Fsas ETERNUS Plug-In v1.3, ensure that you are running Veeam Backup & Replication...

Release Information for NetApp Element Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing NetApp Element Plug-In v1.0.13, ensure that you are running Veeam Backup & Replication...

Veeam Support for Azure Stack Edge

Overview Veeam supports using Veeam Agents for Windows and Linux to backup virtual machines running on Azure Stack Edge Compute. Microsoft Azure Stack Edge brings compute and storage to the edge where data is created. Veeam Support for Azure Stack Edge Compute is separate to the support for Azure...

How to Create a Veeam Account

Challenge A Veeam account grants you access to the Veeam My Account Portal, the platform that allows you to perform the following actions: View Veeam licenses Download Veeam products Raise and update support cases Access Veeam technical resources Send sales inquiries and renewals requests Once yo...

“Failed to access public folders. An internal server error occurred”

Veeam Support Knowledge Base answer to: Error: “Failed to access public folders. An internal server error occurred”...

Release Information for Huawei Plug-In for Veeam Backup & Replication

Huawei Plug-In - End of Life The Huawei Plug-In for Veeam Backup & Replication reached End-of-Life on 2022-04-22 and is no longer available. Requirements Before installing Huawei Plug-In v1.0.23, ensure that you are running Veeam Backup & Replication 10.0.0.4461 or later. To check the version, op...

SQL Express Maximum Database Size Limitation for Veeam Backup & Replication

Veeam Backup & Replication 12 Feature Starting with Veeam Backup & Replication 12, all new deployments will use PostgreSQL as the default database engine to host the configuration database. PostgreSQL does not have the limitations discussed in this article. Existing deployments upgraded from Veea...

Online-only files in OneDrive folder not backed up by Veeam Agent for Microsoft Windows

Challenge A restore point created by Veeam Agent for Microsoft Windows appears to be missing files from a user's OneDrive folder. Upon further investigation, it is determined that Files On-Demand was enabled, and the missing files were in an Online-only state at the time of backup. Cause As a...

Release Information for Veeam Backup for AWS v2 Patch 1

Requirements You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu in Veeam Backup for AWS. After installing Veeam Backup for AWS v2 Patch 1, your build version will be 2.0.1.622...

Veeam Agent for Linux - Expired Sectigo RootCA Certificates

Challenge Veeam Agent for Linux connecting to a Cloud Repository with a seemingly valid Cloud certificate fails with "certificate has expired". Cause On May 30th of 2020, Sectigo had an expired Root CA that will not be updated due to the age of the certificate...

Using Restore to Microsoft Azure with ExpressRoute or site-to-site VPN connectivity to Azure

Challenge You may use Restore to Microsoft Azure for environments with ExpressRoute or site-to-site VPN connectivity to Azure. When using Azure Restore Proxy Appliance and helper appliances to perform the restore, they must have private IP addresses only. Solution Starting with Veeam Backup &...

How to manually collect recovery media logs for Veeam Agent for Linux

Challenge You cannot collect recovery media logs for Veeam Agent for Linux from the repository. In such a case, you can still manually collect recovery media logs from the Linux machine where the bare-metal restore is performed. Cause If the bare-metal restore is not completed, the recovery media...

Azure VMware Solution Support — Considerations and Limitations

Challenge Azure VMware Solution AVS is a VMware Cloud Verified offering that requires specific considerations to work with Veeam Backup & Replication. Aside from the listed instructions and limitations below, you can use AVS with Veeam Backup & Replication like you would any other VMware vSphere...

Veeam Support For Azure FIles

This article provides information around Veeam Backup & Replication support for Microsoft Azure Files. Note that it is possible to protect Azure Files natively with Azure Files Policies in Veeam Backup for Microsoft Azure. This article specifically discusses using Veeam Backup & Replication in...