Release Information for INFINIDAT Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing INFINIDAT Plug-In v1.2.6, ensure that you are running Veeam Backup & Replication...

Veeam Agent for Oracle Solaris Skips Hidden ZFS Snapshots

Challenge Veeam Agent for Oracle Solaris does not back up hidden ZFS snapshots. Cause Veeam Agent for Oracle Solaris cannot back up hidden ZFS snapshots that are explicitly specified as a source for backup. This is a by-design limitation from Oracle. By default, the .zfs directory is not visible...

Support for Nutanix Clusters on AWS

Nutanix Clusters on AWS runs the core Nutanix HCI stack including Nutanix AOS, AHV, and Prism, along with all Nutanix products and services on bare metal EC2 instances on Amazon Web Services AWS. This allows you to migrate or extend applications from private clouds to AWS easily. Nutanix Clusters...

Support for IBM Cloud for VMware Solutions

Support Statement IBM Cloud for VMware Solutions provides full bare metal and hypervisor access and complete administrative permissions to vCenter, NSX, and any additional services. This ensures customers who transition their VMware infrastructure to IBM Cloud can expect a consistent level of...

Support for Oracle Cloud VMware Solution (OCVS)

Support Statement Oracle Cloud VMware Solution OCVS allows you to create and manage VMware-enabled software-defined data centers SDDCs in Oracle Cloud Infrastructure. Oracle Cloud VMware Solution provides self-service provisioning with full administrative permissions, including root access,...

SureBackup for VM With VBS Enabled Fails With “Invalid change tracker error code”

Challenge A SureBackup job testing a VMware VM that has Virtualization-Based Security VBS enabled fails with the error: An error occurred while taking a snapshot: Invalid change tracker error code. An error occurred while taking a snapshot: Invalid change tracker error code. Cause This error occu...

Network mapping does not work for Hyper-V replicas in Veeam Cloud Connect after renaming Hyper-V virtual switch

Article Applicability This article relates to a known issue documented in the Veeam Cloud Connect User Guide: After you subscribe a tenant to a Hyper-V hardware plan, you cannot rename the virtual switch in Microsoft Hyper-V infrastructure that is used by VM replicas. If you rename the virtual...

How to Migrate Tenant Replicas From a Standard Switch (vSS) to a Distributed Switch (vDS)

Purpose This article documents how a Veeam Cloud Service Provider VCSP or simply SP would migrate their tenants's replicas from a virtual Standard Switch vSS to a virtual Distributed Switch vDS. Solution Part 1: Update the Hardware Plan Configuration 1. Edit the Hardware Plan used by tenants that...

Veeam Support for Azure Stack Hub

Overview Veeam Backup & Replication supports backup and restore of workloads running on Azure Stack Hub using Veeam Agent for Microsoft Windows and Veeam Agent for Linux. These can be centrally managed with Veeam Backup & Replication. Restore operations are performed using the Direct Restore to...

Release Notes for Veeam Backup & Replication 10a

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 10a. Cause Please confirm that you are running version 9.5 Update 3 build 9.5.0.1536 or later prior to upgrading...

Veeam Service Provider Console v4 Patch 2

Challenge Veeam Service Provider Console v4 Patch 2. Cause Please confirm you are running version 4.0.0.4877 or later before installing this Patch 2. You can check this by logging in to the backup portal and navigating to Configuration Support Information tab. After upgrading, your server build...

“Secondary index is corrupt" error in ConnectWise Manage plugin after upgrading to Windows 10 version 2004

Challenge After upgrading the machine where Veeam Service Provider Console is installed to Windows 10 version 2004, ConnectWise Manage plugin stops working with the following error: "Secondary index is corrupt. The database must be defragmented or the affected index must be deleted. If the corrup...

Troubleshooting Guest Processing Issues | "Test Now" or "Verify network connectivity and credentials"

Article Applicability This article's primary focus is on traditional credentials-based authentication. For environments using a Group Managed Service Account gMSA, please review the User Guide first to ensure you are familiar with all the Requirements and Limitations of gMSA usage. Challenge Skip...

Release Information for Veeam ONE 10a

Challenge Release Information for Veeam ONE 10a build 10.0.2.1094. Cause Please make sure you are running version 9.5.0.3801 9.5 Update 3 or later prior to installing this update. You can check this under Windows Programs and Features. After upgrade, your build will be version 10.0.2.1094. Soluti...

Veeam Agent for Microsoft Windows: How to Setup Exclusion and Inclusion Masks

Resources Veeam Agent for Microsoft Windows Standalone: Use Filters to Define File-Level Backup Scope Veeam Agent Management: Using Filters in Backup Jobs for Windows Computers If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam...

Release Information for Veeam Availability Orchestrator v3

The latest version of Veeam Recovery Orchestrator can be found here: https://www.veeam.com/disaster-recovery-orchestrator-download.html Requirements Please confirm that you are running version 2.0 build 2.0.1.1403 or later prior to upgrading. You can check this in the VAO UI | Administration tab ...

Storage Plan Stuck in "Resetting" State

Challenge After Undoing a Halted Storage Plan or Resetting a Halted Storage Plan, the plan enters the "Resetting" state and cannot switch to another state. Cause If you have a large infrastructure or encounter any internal issues within the Veeam ONE database, the undo or reset operation may not...

Release Information for Tintri IntelliFlash Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing Tintri IntelliFlash Plug-In v 1.0.86, ensure that you are running Veeam Backup &...

"Reprotect storage volumes after failover" operation fails during storage plan execution

Challenge If you enable the "Trigger reverse replication to reprotect the failed-over volumes" option when running a storage plan, Veeam Recovery Orchestrator triggers the operation of resynchronizing the SnapMirror relationship in the reverse direction. In a reverse resynchronization operation,...

How to Create IAM Role for Veeam Backup for AWS using Access Keys

How to create the required IAM role using Add IAM Role wizard and Access Keys...

Release Information for Veeam Management Pack for Microsoft System Center 9

This version has been superseded by Veeam Management Pack for Microsoft System Center version 9a. Requirements Please confirm that you are running version 8.0 build 8.0.0.2218 or later prior to upgrading. You can check this in the Operations Manager console under Administration, Management Packs...

How to Deploy FLR Relay Proxy

Deprecated Feature The FLR Relay Proxy feature described in this article was deprecated in Veeam Backup for AWS 7. In deployments where the feature was enabled before upgrading to Veeam Backup for AWS 7, the FLR Relay tab will still appear in the options. However, for Veeam Backup for AWS 7...

Backups of VMs with enabled CBRC option fails when Linux backup proxies are used

Article Applicability This article discusses a limitation specific to Veeam Backup & Replication 10.x. When Linux-based VMware Backup Proxy was introduced in Veeam Backup & Replication 10, it could only use the Virtual Appliance HOTADD transport mode. Starting with Veeam Backup & Replication 11, ...

How to Clean up the Credentials Manager in Veeam Backup & Replication

Challenge Over time, duplicate or outdated credentials may be saved in the Credentials Manager of Veeam Backup & Replication. This article documents a process for reviewing and cleaning up the Credentials Manager. Solution No changes to the Credentials Manager account list are saved untilOK is...

Veeam Backup for Microsoft 365 4c cumulative patch KB3222

This patch has been superseded by Veeam Backup for Microsoft 365 4c cumulative patch KB4083. Requirements Please confirm you are running Veeam Backup for Microsoft 365 build 4.0.1.531 prior to installing this cumulative patch KB3222. You can check this under Help About in Veeam Backup for Microso...

How to work with Amazon EBS encryption using Veeam Backup for AWS

Challenge You want to backup or restore instances with encrypted volumes. You receive one of the following related errors while working with encrypted volumes: Encrypted snapshots with EBS default key cannot be shared The default encryption key in the region of your service account is aws/ebs...

Veeam ONE XML External Entity Processing vulnerabilities

Challenge XML External Entity Processing vulnerabilities in Veeam ONE Reporter make possible to read arbitrary files without authentication. Severity : critical CVSS v3 score : 7.5 Cause Veeam ONE Reporter uses XML files for importing and exporting report templates. A remote attacker may send...

Veeam Service Provider Console v4 Patch 1 (build 4911)

Challenge Veeam Service Provider Console v4 Patch 1. This patch is superseded by the Patch 2 Cause Please confirm you are running version 4.0.0.4877 before installing this Patch 1. You can check this under Windows Programs and features. After upgrading, your build will be version 4.0.0.4911. As a...

Cloned Veeam Backup & Replication Servers in Veeam Service Provider Console

Challenge Veeam Backup & Replication servers with the same installation IDs cannot be used for automatic product usage reporting and integration with the VCSP Pulse platform. Solution Automatic Reboot The command to generate a new Installation ID will cause the Veeam Backup Service to restart,...

Error "Failed to establish connection to Amazon S3 endpoint" or "Azure Cloud connection has returned an untrusted certificate."

Challenge When attempting to add an Object Storage Repository or use an existing Object Storage Repository the following errors occur: Connection to Amazon S3 object storage fails with the following error: Failed to load Amazon S3 Compatible configuration: Failed to establish connection to Amazon...

"Proxy offline time exceeded” error after updating Veeam Backup for Microsoft 365 to version 4c

Challenge After updating Veeam Backup for Microsoft 365 4c build 4.0.1.531 backups start to fail with the "Proxy offline time exceeded". Cause At the end of every month, Veeam Backup for Microsoft 365 collects licensing information. If your Veeam Backup for Microsoft 365 server is installed on a...

How to Configure Endpoints for Veeam Backup for AWS

You want to launch workers in the subnet with disabled auto-assignment of the Public IPv4 addresses...

How to Create Custom Worker Instance IAM Role

The Worker IAM role is used to launch worker instances for backup and restore using S3 repository...

Deploying Veeam Backup for Microsoft 365 Backup Proxy Server in AWS

Challenge You need to configure an Amazon EC2 instance to act as a Backup Proxy for Veeam Backup for Microsoft 365 in AWS. For example, this may be required for the following reasons: The current proxy/deployment has or will reach configuration maximums. Growth within the Organizations. You need ...

Release Information for Veeam Backup for AWS v2

Requirements IMPORTANT You cannot update Veeam Backup for AWS operating in the Paid edition to version 2.0 from the Veeam Backup for AWS Web UI. To update the product, you must install Veeam Backup for AWS version 2.0 from AWS Marketplace on a new EC2 instance, and then migrate Veeam Backup for A...

Veeam Backup & Replication — Cannot find any supported licenses for current product version.

Challenge When attempting to install a license into Veeam Backup & Replication, the following error occurs: Cannot find any supported licenses for current product version. Cause This error most often occurs when the license file being installed is for an older version of Veeam Backup & Replicatio...

Veeam Cloud Connect jobs fail with "Authentication failed because the remote party has closed the transport stream" error

Challenge After upgrade of Veeam Backup & Replication on the Veeam Cloud Connect service provider's backup server to version 10, tenant jobs may start failing with the following error: "Authentication failed because the remote party has closed the transport stream ". At the same time, the...

Veeam Backup for Microsoft 365 4c cumulative patch KB3194

IMPORTANT This patch is intended only for Veeam Backup for Microsoft 365 version 4c build 4.0.1.519. Requirements Please confirm you are running Veeam Backup for Microsoft 365 build 4.0.1.519 prior to installing this cumulative patch KB3194. You can check this under Help About in Veeam Backup for...

Advanced transport modes (HotAdd and SAN) fail over to NBD mode

Challenge Advanced transport modes Virtual Appliance HotAdd or Direct Storage access may not work, failing over to the NBD transport mode instead. If you are seeing error "Cannot use advanced transport modes, failing over to NBD " you should check the HotAdd attacher agent log default location -...

Release Information for Veeam Agent for Oracle Solaris 2.0

Requirements Upgrade from v1 is not supported, clean installation is required. Upgrade from Veeam Agent for Solaris 2.0 RTM build 2.0.0.123 is possible. Please confirm that you are running version 2.0.0.123 or later prior to upgrading. You can check this using veeamconfig --version in Oracle...

Veeam Backup for Microsoft 365 Modern App-Only Authentication Limitations

Information Veeam Backup for Microsoft 365 v8 and higher Due to Microsoft's deprecation of Basic Authentication, the only option available when adding a new Microsoft 365 organization to Veeam Backup for Microsoft 365 v8 is Modern App-Only Authentication. Veeam Backup for Microsoft 365 v7 and v7a...

Release information for Veeam Backup for Microsoft 365 4c

NOTE A cumulative patch is now available, click here for more information Veeam Backup for Microsoft 365 4c cumulative patch KB4099. IMPORTANT The GA build of Veeam Backup for Microsoft 365 version 4c build 4.0.1.519 was recalled due to a backup sync issue identified by Veeam quality assurance. I...

Veeam Guest Catalog Service does not start after upgrade

Challenge After a consecutive upgrade of Veeam Backup & Replication and Enterprise Manager to a newer version, VeeamCatalogSvc fails to start if the EM database is located on a remote server. Cause The account that is used to start VeeamCatalogSVC might not have access to the Veeam Enterprise...

Unable to add Nutanix AHV cluster due to empty credentials list

Challenge When trying to add a new Nutanix AHV cluster to the Veeam Backup & Replication infrastructure, the operation cannot be finished due to an empty list of credentials. Newly added credentials are not displayed in the Credentials list, and the wizard does not allow adding a new cluster...

Veeam Backup & Replication 10 Cumulative Patch 2

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Requirements Please confirm that you are running the GA build of version 10 build 10.0.0.4461 or 10.0.0.4461 P1 prior to installing this update. You can check this und...

How to Remove Missing Restore Points From Veeam Cloud Connect Backups

Purpose This article documents how to handle a situation in which the tenant of a Cloud Provider needs to forget missing restore points from a backup chain stored in a Cloud Repository. By design, the Forget and Remove operations are not available for restore points in a Cloud Repository. A resto...

How to keep OST files in Veeam Agent backup

Challenge When you create a backup using Veeam Agent for Microsoft Windows , Microsoft Volume Shadow Copy Service VSS excludes certain files like deleted, temporary, paging or OST files from the backup scope. Cause Veeam Agent for Microsoft Windows uses Microsoft VSS for backup operations...

How to configure Veeam Agent with Work or School Account

Article Applicability This article concerns a feature only available in Veeam Agent for Microsoft Windows 5 and older. The option to backup to OneDrive was deprecated in Veeam Agent for Microsoft Windows 6. As an alternative, Veeam Agent for Microsoft Windows 6 has introduced an Object Storage...

Failed to call RPC function: Error code: 0x80131500

Challenge Backup of Remote Desktop Server VMs with Application-Aware Processing may fail with an Unknown error, error code 0x80131500. You will see error messages similar to: "Failed to call RPC function 'Vss.GetSqlInfoForLastSnapshot2': Error code: 0x80131500. Failed to invoke func...

Veeam Management Pack 8.0 Update 6 cumulative patch for VMware vSphere 7.0 monitoring

Challenge Veeam Management Pack 8.0 Update 6 is not compatible with VMware vSphere 7.0 and later. When you try to connect to vCenter Servers running VMware vSphere 7.0, you get the following error: "Cannot connect to "YourVcenterName" on port 443. Unsupported API version." Cause The issue is...