Veeam Security Bulletin (September 2024)

All vulnerabilities documented in this article are resolved in the latest version of each product. Veeam Product Latest Version Download Page Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we...

Build Numbers and Versions of Veeam Agent for Linux

This KB article lists all versions of Veeam Agent for Linux and their respective build numbers. For more information on downloading the latest version of Veeam Agent for Linux , visit: Veeam Agent for Linux -- Current Version Download Page Veeam Agent for Linux -- What's New Latest Version Versio...

"Access is Denied." When Using a Local Account to Add a Windows Machine to Veeam Backup & Replication

Article Applicability This article relates to an error that only occurs when Veeam Backup & Replication is deployed on a Windows machine. With the Veeam Software Appliance, to add a Windows machine using credentials, it requires that both the appliance and the Windows machine are added to the sam...

Release Information for Veeam Backup for Microsoft 365 8.4

More Recent Version Available Please find the latest version of Veeam Backup for Microsoft 365 here: Veeam Downloads - Latest Version Build Numbers and Versions of Veeam Backup for Microsoft 365 Requirements This release can be used to: upgrade an existing v7, v8, v8.1, v8.2, or v8.3 deployment o...

Release Information for Veeam Backup & Replication 12 Cumulative Patches

This update was superseded by Veeam Backup & Replication 12.3. Release Information Below are details about the Cumulative Patches that have been released for Veeam Backup & Replication 12. Each subsequent Cumulative Patch also includes all fixes present in the previous Cumulative Patches. P202307...

CVE-2022-26500 | CVE-2022-26501

Challenge Multiple vulnerabilities CVE-2022-26500, CVE-2022-26501 in Veeam Backup & Replication allow executing malicious code remotely without authentication. This may lead to gaining control over the target system. Severity : Critical CVSS v3 score : 9.8 Cause The Veeam Distribution Service TCP...

How to Attach Files to a Veeam Support Case

Purpose This article documents how to attach files to a Veeam Support case. Methods Below are the two methods portal or SFTP used to attach files to a support case. Expand a section to learn more. Attach files to the Support case via the My Account portal. 1. Sign In to the My Account portal. 2...

Failed to upgrade host components. Error 1920.Service Veeam WAN Accelerator Service failed to start.

Challenge The Veeam WAN Accelerator component upgrade fails with the following error: Failed to upgrade host components. Error: ''Error 1920.Service Veeam WAN Accelerator Service VeeamWANSvc failed to start. Verify that you have sufficient privileges to start system services.' The Components Upda...

Granular sudo Permissions for Management of Hardened Repository

Purpose This article documents the granular sudo permissions required to allow Veeam Backup & Replication to deploy and manage a Hardened Repository. Solution Account Requirements The Linux user account used by Veeam Backup & Replication to deploy and manage the Hardened Repository must use the...

Veeam PowerShell cmdlets to help Automate Backup Copy Backup Format Upgrade

This article provides information about using Veeam PowerShell to automate the procedure of upgrading Legacy Periodic Backup Copy jobs to use the new True Per-Machine backup format. These PowerShell commands can be used to simplify the Backup Chain Format upgrade process...

Option to Install Veeam ONE Agent is Unavailable (Greyed Out)

Challenge When attempting to install the Veeam ONE Agent on a Veeam Backup Server, theInstall agent option is unavailable and greyed out. Cause There are several possible causes for this issue: The Veeam ONE Agent is already installed on the Veeam Backup & Replication Server. The Veeam ONE Server...

How to Investigate 'Encrypted Data Event' from Malware Detection

Version Requirement This tool only works for malware inline detection events created by Veeam Backup & Replication 12.1.2 and newer. Previous versions of Veeam Backup & Replication are not supported. Protected Workload Guest OS Requirement This tool only supports investigating Windows-based...

Log4j Vulnerability (CVE-2021-44228)

General Vulnerability Details CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228 https://vulners.com/cve/CVE-2021-44228 Impact on Veeam Software Veeam products are not affected by this vulnerability. Apache Log4j is not in use by any Veeam products. More Information Veeam Blog: Log4j...

List of Security Fixes and Improvements in Veeam Backup & Replication

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Backup & Replication. The goal of this article is to provide our customers' security and compliance teams with detailed information on security improvements between releases, i...

Troubleshooting Certificate and Connection Errors in Cloud Connect

Challenge When adding a Service Provider on the tenant's Veeam Backup & Replication, either of the following errors occurs: Certificate validation failed. Unable to connect to the service provider. Certificate validation failed. Authentication failed because the remote party has closed the...

Removing a License from Veeam Backup and Replication or Enterprise Manager

Purpose This article provides information regarding removing licenses from Veeam Backup & Replication and Enterprise Manager. Solution Removing License From Veeam Backup & Replication Limitations If the Veeam Backup & Replication deployment is managed by Veeam Backup Enterprise Manager , the...

How to use Veeam Live OS ISO

Purpose This article documents utilizing the Veeam Live OS ISO to gain local root access to the Veeam Backup & Replication Veeam Software Appliance when the Host Management Console is unavailable or inaccessible. Solution Downloading Veeam Live OS ISO Download VeeamLIVE ISO Release date: 2026-07-...

Veeam PowerShell Command Fails With: "Unable to connect to the server with MFA-enabled user account."

Challenge When attempting to execute Veeam PowerShell commands, the following error occurs: Unable to connect to the server with MFA-enabled user account. Cause This error occurs when MFA Multi-Factor Authentication is enabled within Veeam Backup & Replication and the account you are logged in as...

How to Add RHEL 8/9 Using NIST 800-171 or DISA STIG Security Profile to Veeam Backup & Replication

Product Enhancement Starting in Veeam Backup & Replication 12.1.2, both DISA STIG and NIST profiles are now natively supported without any need to perform the manual tasks documented in this article. Purpose This article documents the additional procedures required to add a Linux machine to Veeam...

Veeam Agent – Windows recovery image file not found

This article includes steps that advise executing commands using Diskpart, which has no confirmation system to prevent mistakes. Failure to understand how to use Diskpart or typos may cause issues. Please take your time and double-check each command is correct for your environment before executin...

Meltdown and Spectre vulnerabilities

Challenge Veeam is aware of the side-channel analysis vulnerabilities known as Meltdown CVE-2017-5754 and Spectre CVE-2017-5753, CVE-2017-5715 affecting most of the modern processors. Cause For more information regarding these vulnerabilities please visit security advisories posted by Intel...

The remote server returned an error: (401) Unauthorized for Microsoft Loop SharePoint sites

Challenge The Backup of a SharePoint site displays the following error message: Failed to initialize site processing: /contentstorage /CSP, error: The remote server returned an error: 401 Unauthorized. The URL of SharePoint sites created by Microsoft Loop sites can be identified by the...

How to Change Veeam Service Provider Console Website Port

Purpose This article documents how to change the port used by the Veeam Service Provider Console Portal. Solution Note: The Veeam Service Provider Console software was previously known as Veeam Availability Console. The old name is still used in some locations for backward compatibility, in...

How to reinstall vSphere Web Client plug-in for Veeam Backup & Replication

Article Applicability This article is regarding the Local vSphere Client Plug-in only. Veeam Backup Enterprise Manager offers the following configurations of the vSphere Client plug-in: Local vSphere Client Plug-in -- For vSphere Client 7.0.0.x or earlier, the plug-in is installed locally on the...

Release Information for IBM FlashSystem Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing IBM FlashSystem Plug-In v2.4.2, ensure that you are running at least Veeam Backup &...

Failed to get guest OS path for newly attached disk there are 2 new disks with uuid

Challenge A backup job using a Linux-based VMware Backup Proxy fails with the error: Failed to get guest OS path for newly attached disk /.vmdk: there are 2 new disks with uuid Cause This error occurs when the Linux-based VMware Backup Proxy processing the virtual machine has multipath enabled...

Troubleshooting Guest Processing Issues | "Test Now" or "Verify network connectivity and credentials"

Article Applicability This article's primary focus is on traditional credentials-based authentication. For environments using a Group Managed Service Account gMSA, please review the User Guide first to ensure you are familiar with all the Requirements and Limitations of gMSA usage. Challenge Skip...

Microsoft SQL Server Transaction Log are not truncated due to an error code 0x80004005 [TLS 1.0]

Challenge When backing up a machine running a Microsoft SQL server where TLS 1.0 has been disabled, a job may fail with the error code 0x80004005 TLS 1.0. The following warning will be found on the server that is being protected by either Veeam Backup & Replication or Veeam Agent for Microsoft...

Vulnerabilities Resolved in Veeam Service Provider Console 9.3

All vulnerabilities documented in this article were resolved in Veeam Service Provider Console 9.3.0.35057. Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure...

Veeam Service Provider Console Vulnerability ( CVE-2024-29212 )

Patch Reissue - 2024-05-28 On May 28th, 2024, Veeam issued an enhanced update to address this critical vulnerability in Veeam Service Provider Console VSPC. Although our initial patch, issued on May 7th, effectively addressed the primary concern, a subsequent review identified an area for further...

How to Remove Servers From Veeam Backup & Replication Console Launcher

Purpose This article documents the procedure for removing previously used backup server entries from the Veeam Backup & Replication Console Launcher. Solution Veeam Backup & Replication Console settings are stored per user in the file:...

How to Disable Oracle Processing Without Disabling Application-Aware Processing

Purpose This article documents how to disable the processing of Oracle instances by Application-Aware Processing without disabling Application-Aware Processing processing for other applications running on the same machine. Solution Disable Oracle Processing for a VM Protected by Veeam Backup &...

Warning: "User does not have a valid Microsoft 365 license with SharePoint plan enabled."

Microsoft OneDrive for Business or Microsoft SharePoint backups may not be backed up, resulting in a warning: User does not have a valid Microsoft 365 license with SharePoint plan enabled...

Build Numbers and Versions of Veeam Plug-in for Scale Computing HyperCore

This KB article lists all versions of the Veeam Plug-in for Scale Computing HyperCore and their respective worker build numbers. Version | Plug-In / Worker Build | Release Date ---|---|--- Veeam Plug-in for Scale Computing HyperCore 4 Releases Veeam Plug-in for Scale Computing HyperCore 4.0...

Build Numbers and Versions of Veeam Backup for Microsoft 365

This KB article lists all versions of Veeam Backup for Microsoft 365 and their respective build numbers. For more information on downloading the latest version of Veeam Backup for Microsoft 365, visit: Veeam Backup for Microsoft 365 -- Current Version Download Page Veeam Backup for Microsoft 365 ...

Unable to allocate processing resources

Challenge A job within Veeam Backup & Replication fails with an error that starts with: Unable to allocate processing resources. In the section below is a list of the most common permutations of this error. Troubleshooting Below are different endings to the error "Unable to allocate processing...

Browser-based Application's Page Fails to Load With: ERR_SSL_KEY_USAGE_INCOMPATIBLE

Article Applicability The error discussed in this article is caused by a misconfiguration of the website's certificate. Specifically, the ERRSSLKEYUSAGEINCOMPATIBLE error occurs when the certificate used by a website has a KeyUsage value defined, but it does not include "Digital Signature" and...

Veeam ONE Database Calculator for Veeam Backup for Microsoft 365 Monitoring

New Interactive Calculator An updated interactive calculator is now available to replace the legacy Excel file included with this article. Veeam ONE Calculator Solution Summary This Veeam ONE database sizing calculator will help estimate the database size required to retain historical data when...

Unable to Mount VPower NFS Specified Key Name or Identifier Already Exists

Challenge During a Veeam vPower NFS-based operation SureBackup, Instant Recovery, Instant Disk Recovery, or Other-OS FLR, the following errors may occur: Unable to mount vPower NFS volume :/VeeamBackup. Fault "AlreadyExistsFault", Error The specified key, name, or identifier already exists. Unabl...

Windows 11 24H2/25H2 | Server 2025 - Recovery Media Restore Fails with: The Local Security Authority cannot be contacted

Challenge When attempting to perform a restore using the Veeam Recovery Media, the restore fails while establishing the connection to the local VeeamAgent.exe process, and the following error occurs: The Local Security Authority cannot be contacted Because the failure occurs before a recovery...

Release Information for Veeam Backup for Microsoft 365 8.5

Requirements This release can be used to: upgrade an existing v8, v8.1, v8.2, v8.3, or v8.4 deployment of Veeam Backup for Microsoft 365 to v8.5. install a new deployment of Veeam Backup for Microsoft 365 v8.5. After installing this release, the Veeam Backup for Microsoft 365 build number will be...

How to Collect Guest Processing Log Files

Purpose This article documents how to locate and gather guest-level log files associated with Application-Aware Processing or VM Guest OS File Indexing that occurs with Veeam Backup & Replication VM backup jobs. While investigating issues related to Guest Processing, additional logs must be...

How to log in to the Linux Helper Appliance

Purpose This article documents how to login to the Linux appliance used by Veeam Backup & Replication. This is not a common need, but may be neccesary for troubleshooting or advanced configuration. Linux appliances are used by Veeam Backup & Replication for several purposes: In Surebackup, the...

Veeam ONE Upgrade Fails with "Win32 exception occurred while executing SQL script."

Challenge When upgrading Veeam ONE from version 12.3 to version 13, the following error occurs: Win32 exception occurred while executing SQL script. Error code: 0x80004004. Error details: The SELECT permission was denied on the object 'sysjobs', database 'msdb', schema 'dbo'. Cause This error...

Failed to perform post-processing for plug-in. Error: The issuer certificate does not have a Basic Constraints extension.

Challenge After upgrading a Windows-based Veeam Backup & Replication deployment to version 13.0.1 or higher, the following error may occur: Failed to perform post-processing for plug-in $pluginName Linux $machine Error: The issuer certificate does not have a Basic Constraints extension. Examples:...

Release Information for Veeam Backup for Salesforce 3 Cumulative Patches

Requirements Please confirm that you are running Veeam Backup for Salesforce 3 build 3.1.2.3957 or earlier before upgrading. You can find the currently installed build number in the Configuration About section. After the upgrade, the Veeam Backup for Salesforce build number will be3.2.1.4038...

Veeam Agent backup job finished with "Collecting recovery media files Details: The system cannot find the file specified" warning

Challenge A Veeam Agent for Microsoft Windows backup job in Managed by backup server mode finishes with a warning: Collecting recovery media files Details: The system cannot find the file specified Cause Veeam Agent for Microsoft Windows runs the Recovery Media collection process at the end of th...

vCenter Server or ESXi Host Becomes Unavailable After Its TLS Certificate Is Replaced

Challenge A VMware vSphere server becomes unavailable in Veeam Backup & Replication after the TLS certificate installed on that server has been replaced or renewed. Jobs and other operations that require a connection to that server fail while the server is unavailable. Cause This issue occurs...

Vulnerability Resolved in Veeam Service Provider Console 9.2.1

All vulnerabilities documented in this article were resolved in Veeam Service Provider Console 9.2.1.33875. Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure...

Exchange Backup Fails With: "Failed to get folder properties. Not allowed to access Non IPM folder"

Veeam Data Cloud for Microsoft 365 Customers Customers utilizing Veeam Data Cloud for Microsoft 365 , please be advised that no actions are required to address this issue. All the necessary actions were implemented in the Veeam Data Cloud backend on 2024-04-04. Challenge A backup job in Veeam...