Vulnerability Scanner Detection Related to CVE-2023-38545

Veeam Backup & Replication 12.1.2 Release - Article Update With the release of Veeam Backup & Replication 12.1.2, the VDDK libraries, which contained the libcurl library, are no longer included with the Veeam Transport package. After upgrading, the Veeam Transport Package on remote components wil...

Veeam PowerShell cmdlets to help Automate Backup Copy Backup Format Upgrade

This article provides information about using Veeam PowerShell to automate the procedure of upgrading Legacy Periodic Backup Copy jobs to use the new True Per-Machine backup format. These PowerShell commands can be used to simplify the Backup Chain Format upgrade process...

Veeam Software Appliance/Veeam Infrastructure Appliance — Updater Component Vulnerability

Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operate a Vulnerability Disclosure Program VDP for all Veeam products and perform extensive internal code audits. When a vulnerability is...

Veeam Operations Fail When the Backup Server Has Limited Internet Access

Article Applicability This article addresses an issue that may occur when using a Windows-based deployment of Veeam Backup & Replication v13, where the Veeam Backup Server or other Windows-based component servers are isolated from the internet or subject to significant firewall restrictions...

Build Numbers and Versions of Veeam Plug-In for Proxmox VE

This KB article lists all versions of the Veeam Plug-In for Proxmox VE and their respective worker build numbers. Version | Plug-In Build | Worker Build | Release Date ---|---|---|--- Veeam Plug-In for Proxmox VE 4 Releases Veeam Plug-In for Proxmox VE 4.0 Included with Veeam Backup & Replication...

How to Collect Logs for Veeam Plug-in for Oracle RMAN

Purpose This article documents how to collect the diagnostic information needed for a support case involving the Veeam Plug-in for Oracle RMAN. Solution 1. Collect diagnostic information as documented in the five sections below. 2. Combine the data into a single .zip file. 3. Attach the zip file ...

How to Perform a Manual Failback (Reverse Replication)

Article Applicability This article is relevant only to non-CDP snapshot-based replicas. Reverse replication cannot be used to fail back a CDP replica. To fail back a CDP replica, use the built-in failback workflow described in Failover and Failback for CDP. Purpose This article describes how to...

Release Information for Veeam Backup & Replication 12 Cumulative Patches

This update was superseded by Veeam Backup & Replication 12.3. Release Information Below are details about the Cumulative Patches that have been released for Veeam Backup & Replication 12. Each subsequent Cumulative Patch also includes all fixes present in the previous Cumulative Patches. P202307...

How to Disable Oracle Processing Without Disabling Application-Aware Processing

Purpose This article documents how to disable the processing of Oracle instances by Application-Aware Processing without disabling Application-Aware Processing processing for other applications running on the same machine. Solution Disable Oracle Processing for a VM Protected by Veeam Backup &...

List of Security Fixes and Improvements in Veeam Backup & Replication

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Backup & Replication. The goal of this article is to provide our customers' security and compliance teams with detailed information on security improvements between releases, i...

How to reinstall vSphere Web Client plug-in for Veeam Backup & Replication

Article Applicability This article is regarding the Local vSphere Client Plug-in only. Veeam Backup Enterprise Manager offers the following configurations of the vSphere Client plug-in: Local vSphere Client Plug-in -- For vSphere Client 7.0.0.x or earlier, the plug-in is installed locally on the...

Unable to Generate Reports Due to Error “Veeam ONE Caching Service Maintenance”

Challenge When attempting to generate reports in Veeam ONE the report fails to load and instead for following error is displayed: Veeam ONE Caching Service Maintenance The caching service database is being prepared for the maintenance window. Often, when this error is shown, the following error...

Failed to get guest OS path for newly attached disk there are 2 new disks with uuid

Challenge A backup job using a Linux-based VMware Backup Proxy fails with the error: Failed to get guest OS path for newly attached disk /.vmdk: there are 2 new disks with uuid Cause This error occurs when the Linux-based VMware Backup Proxy processing the virtual machine has multipath enabled...

How to Test Port Connectivity

Purpose This article documents how to test connectivity between two machines over a specific port. Product Service Ports Most connection errors involving ports in the 61xx, 93xx, 94xx, and 10xxx ranges are related to Veeam product-related services. Determine if the port in the connection error is...

Veeam Agent – Windows recovery image file not found

This article includes steps that advise executing commands using Diskpart, which has no confirmation system to prevent mistakes. Failure to understand how to use Diskpart or typos may cause issues. Please take your time and double-check each command is correct for your environment before executin...

Guest processing fails for Nutanix AHV, Proxmox VE, Scale Computing HyperCore

Challenge When running backup or replication jobs for Windows virtual machines hosted on Nutanix AHV, Proxmox VE, or Scale Computing HyperCore with Veeam Backup & Replication 13.0.1 Patch 2, guest processing fails with one of the following errors: Failed to install guest processing components for...

Veeam ONE Database Calculator for Veeam Backup for Microsoft 365 Monitoring

New Interactive Calculator An updated interactive calculator is now available to replace the legacy Excel file included with this article. Veeam ONE Calculator Solution Summary This Veeam ONE database sizing calculator will help estimate the database size required to retain historical data when...

Build Numbers and Versions of Veeam Plug-In for oVirt KVM

This KB article lists all versions of the Veeam Plug-In for oVirt KVM and their respective appliance build numbers. Starting with Veeam Backup & Replication 12.3, the Release Notes for Veeam Plug-In for oVirt KVM , are included in the Veeam Backup & Replication Release Notes. Note: Prior to versi...

How to Add RHEL 8/9 Using NIST 800-171 or DISA STIG Security Profile to Veeam Backup & Replication

Product Enhancement Starting in Veeam Backup & Replication 12.1.2, both DISA STIG and NIST profiles are now natively supported without any need to perform the manual tasks documented in this article. Purpose This article documents the additional procedures required to add a Linux machine to Veeam...

How to Limit Parallel Disk Processing in Veeam Agent for Microsoft Windows

Purpose This article documents how to disable or limit parallel disk processing in Veeam Agent for Microsoft Windows. Solution The following registry values can used to control parallel disk processing on the machine where Veeam Agent for Microsoft Windows is installed: To disable parallel disk...

Option to Install Veeam ONE Agent is Unavailable (Greyed Out)

Challenge When attempting to install the Veeam ONE Agent on a Veeam Backup Server, theInstall agent option is unavailable and greyed out. Cause There are several possible causes for this issue: The Veeam ONE Agent is already installed on the Veeam Backup & Replication Server. The Veeam ONE Server...

The remote server returned an error: (401) Unauthorized for Microsoft Loop SharePoint sites

Challenge The Backup of a SharePoint site displays the following error message: Failed to initialize site processing: /contentstorage /CSP, error: The remote server returned an error: 401 Unauthorized. The URL of SharePoint sites created by Microsoft Loop sites can be identified by the...

Release Notes for Veeam Backup & Replication 9.5 Update 4b

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 9.5 Update 4b Cause Please confirm that you are running version 9.0 Update 2 build 9.0.0.1715 or later prior to...

Call execution timeout (100000 ms) (Veeam.Backup.SSH.PerlSoapException)

Article Applicability This article discusses an issue that only occurs when non-persistent Veeam Data Movers are used. The non-persistent data movers are only used when the account provided to Veeam Backup & Replication to connect to a Linux server does not have root or root-equivalent permission...

RPC function call failed. The RPC server is unavailable. w/ Application-Aware Processing

Challenge A Backup or Replication job utilizing Application-Aware Processing fails with the error: RPC error:The RPC server is unavailable. Code: 1722 Cause Possible causes include, organized from most common to rarest: The ports that Veeam Backup & Replication is attempting to use are blocked by...

Minimum supported OS version for Veeam VSS Hardware Provider is Microsoft Server 2012 (64-bit only).

Challenge An attempt to rescan, upgrade, or update the Veeam Backup Server fails with the error: Minimum supported OS version for Veeam VSS Hardware Provider is Microsoft Server 2012 64-bit only. Cause This issue occurs because an entry in the Configuration Database causes the Veeam Backup &...

Antivirus Exclusions for Veeam Agent for Mac

Purpose This article documents antivirus exclusions that may be created to reduce the impact that antivirus software has on the functionality of Veeam Agent for Mac. Note: Antivirus will not always cause Veeam Agent for Mac functions to fail; antivirus software may also negatively impact backup...

Log4j Vulnerability (CVE-2021-44228)

General Vulnerability Details CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228 https://vulners.com/cve/CVE-2021-44228 Impact on Veeam Software Veeam products are not affected by this vulnerability. Apache Log4j is not in use by any Veeam products. More Information Veeam Blog: Log4j...

Veeam Agent for Linux: Update Blocked by Repository Signing Key Change

Article Applicability This article is intended for customers managing Veeam Agent for Linux 6.3 deployments. Deployments that have already been updated to Veeam Agent for Linux 13, or are being updated to it, are not affected by the repository GPG key change. Challenge When attempting to update...

SQL Plugin Job Fails with Error: "Mandatory arguments not set" or "Starting retention policy task"

Challenge After the upgrade or installation of the patch for Veeam Backup & Replication 12.3.2.4165, existing Veeam Plug-In for Microsoft SQL jobs fail with the following error: Failed to backup database. Error: Mandatory arguments not set Session failed: Mandatory arguments not set. Starting...

Veeam Service Provider Console Vulnerability ( CVE-2024-29212 )

Patch Reissue - 2024-05-28 On May 28th, 2024, Veeam issued an enhanced update to address this critical vulnerability in Veeam Service Provider Console VSPC. Although our initial patch, issued on May 7th, effectively addressed the primary concern, a subsequent review identified an area for further...

vCenter Server or ESXi Host Becomes Unavailable After Its TLS Certificate Is Replaced

Challenge A VMware vSphere server becomes unavailable in Veeam Backup & Replication after the TLS certificate installed on that server has been replaced or renewed. Jobs and other operations that require a connection to that server fail while the server is unavailable. Cause This issue occurs...

How to Upgrade the NATS Server Used by Veeam Backup for Microsoft 365

Purpose This article provides information about upgrading the NATS Server used by Veeam Backup for Microsoft 365. NATS Server Version Impact It is recommended that customers use the latest supported version of NATS Server with Veeam Backup for Microsoft 365 to avoid any potential performance...

Unable to Interact with Some Hypervisors and Cloud Platforms

Veeam Backup & Replication 13.0.1 Upgrade Warning During the upgrade to Veeam Backup & Replication 13.0.1 or higher, the following warning may be displayed: Incompatible backup server certificate The certificate does not support child certificates creation and must be replaced for virtualization...

"Established connection failed because connected host has failed to respond :10005"

Challenge A Windows Agent Backup or Windows Agent Policy type job within Veeam Backup & Replication fails with either of the following errors. A Veeam Agent Backup operating in Managed by backup server fails with the error: Error: Managed session has failed: A connection attempt failed because th...

Microsoft SQL Server Transaction Log are not truncated due to an error code 0x80004005 [TLS 1.0]

Challenge When backing up a machine running a Microsoft SQL server where TLS 1.0 has been disabled, a job may fail with the error code 0x80004005 TLS 1.0. The following warning will be found on the server that is being protected by either Veeam Backup & Replication or Veeam Agent for Microsoft...

Veeam ONE: SQL Express Maximum Database Size Limitation

Challenge When the Veeam ONE database is located in a SQL Express instance, if the database reaches the maximum allowed size, Veeam ONE will not be able to continue data collection, thus affecting data accuracy and alarm generation. Cause If you choose to host the Veeam ONE database on Microsoft...

Failed to perform post-processing for plug-in. Error: The issuer certificate does not have a Basic Constraints extension.

Challenge After upgrading a Windows-based Veeam Backup & Replication deployment to version 13.0.1 or higher, the following error may occur: Failed to perform post-processing for plug-in $pluginName Linux $machine Error: The issuer certificate does not have a Basic Constraints extension. Examples:...

Public Folder Backup Hangs

Challenge An Exchange backup job that contains a public folder mailbox runs in an endless cycle, continuously getting changed items from one of the public folders. In the job logs, you can see multiple entries in the following format: Changed items: 0, deleted items: 0, read state changes: 100...

How to assign ProPartner Portal Roles

Purpose This article documents how to assign internal VCSP employees a Pulse user role to allow them access to the VCSP Pulse portal within the Veeam ProPartner setup. Note: Roles can only be assigned by the employee of the ProPartner holding the ProPartner manager role. Solution To adjust the...

Converting Disk from RAW to QCOW2 to Allow For Incremental Backup

Purpose This article documents how to convert a Disk from RAW to QCOW2, allowing Veeam Backup for Oracle Linux Virtualization Manager and Red Hat Virtualization to create an incremental backup of the disk. As documented in the Veeam Backup for Oracle Linux Virtualization Manager and Red Hat...

Veeam Guest Catalog Service does not start after upgrade

Challenge After a consecutive upgrade of Veeam Backup & Replication and Enterprise Manager to a newer version, VeeamCatalogSvc fails to start if the EM database is located on a remote server. Cause The account that is used to start VeeamCatalogSVC might not have access to the Veeam Enterprise...

Warning: "User does not have a valid Microsoft 365 license with SharePoint plan enabled."

Microsoft OneDrive for Business or Microsoft SharePoint backups may not be backed up, resulting in a warning: User does not have a valid Microsoft 365 license with SharePoint plan enabled...

Unable to allocate processing resources

Challenge A job within Veeam Backup & Replication fails with an error that starts with: Unable to allocate processing resources. In the section below is a list of the most common permutations of this error. Troubleshooting Below are different endings to the error "Unable to allocate processing...

How to Collect Logs for Veeam Backup Enterprise Manager

Purpose This article documents how to collect logs from Veeam Backup Enterprise Manager. Solution Automated Log Collection 1. Connect to the Enterprise Manager Website 2. Click Configuration in the top-right corner. 3. In the Configuration section, on the left side, click About. 4. At the bottom ...

How-to Restore Lost Access to Cache Database After Using Custom SSL Certificate

Article Applicability This article is relevant only if the Veeam ONE deployment uses a custom SSL certificate, and not the one generated by the Veeam ONE installer. The error shown in the challenge section can also occur if the Veeam ONE Caching Service cannot access the PostgreSQL instance that...

Browser-based Application's Page Fails to Load With: ERR_SSL_KEY_USAGE_INCOMPATIBLE

Article Applicability The error discussed in this article is caused by a misconfiguration of the website's certificate. Specifically, the ERRSSLKEYUSAGEINCOMPATIBLE error occurs when the certificate used by a website has a KeyUsage value defined, but it does not include "Digital Signature" and...

How to Change Account Used by Linux Hardened Repository

Prepare for Veeam Backup & Replication v12 Starting in Veeam Backup & Replication 12, the Linux Server associated with a Hardened Repository using Immutability may only be added using single-use credentials. During the upgrade to Veeam Backup & Replication 12, any Linux server associated with a...

Release Information for Veeam Backup for Salesforce 3 Cumulative Patches

Requirements Please confirm that you are running Veeam Backup for Salesforce 3 build 3.1.2.3957 or earlier before upgrading. You can find the currently installed build number in the Configuration About section. After the upgrade, the Veeam Backup for Salesforce build number will be3.2.1.4038...

Backup Repository in Invalid State - Causes and Troubleshooting Advice

This article is an extension of the Invalid State page within the Veeam Backup for Microsoft 365 User Guide. Purpose This article documents possible causes for a Veeam Backup for Microsoft 365 Backup Repository to be listed as having an Invalid status and provides troubleshooting advice. Note:...