VSSControl: -2147467259 Backup job failed. Cannot collect writers metadata. VSS asynchronous operation is not completed. Operation: [Gather metadata]. Code: [0x80042318].

Challenge A backup job fails with the following error: VSSControl: -2147467259 Backup job failed. Cannot collect writers metadata. VSS asynchronous operation is not completed. Operation: Gather metadata. Code: 0x80042318. Copy Cause The Volume Shadow Copy service within the machine being backed u...

How to Configure File Version Protection

Purpose This article describes how to configure Veeam Data Cloud for Microsoft 365 and Veeam Backup for Microsoft 365 to protect only the latest version of SharePoint, OneDrive, and Teams files, helping organizations mitigate Microsoft 365 throttling risks, reduce backup processing time, and...

How to Remove Missing Restore Points From Veeam Cloud Connect Backups

Purpose This article documents how to handle a situation in which the tenant of a Cloud Provider needs to forget missing restore points from a backup chain stored in a Cloud Repository. By design, the Forget and Remove operations are not available for restore points in a Cloud Repository. A resto...

Replication Error: The name '{vmname}' already exists.

Challenge Veeam Backup & Replication replication job fails with the following error message: Processing Error: The name 'replica' already exists. When the error above occurs within Veeam Backup & Replication the following correlating event can be found within the vSphere Events. Cause This error...

How to Add Exclusions to Veeam Threat Hunter Scan

Purpose This article documents how to exclude files from the Veeam Threat Hunter scan. Solution To exclude specific files or folders from Veeam Threat Hunter scans, add a registry entry on your Veeam Backup Server: Registry Path: HKLM\SOFTWARE\Veeam\Veeam Threat Hunter\ Value Name:...

Vulnerabilities Resolved in Veeam Backup & Replication 12.3

All vulnerabilities documented in this article were resolved in Veeam Backup & Replication 12.3. Veeam Product Latest Version Download Page Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we operat...

CVE-2022-26500 | CVE-2022-26501

Challenge Multiple vulnerabilities CVE-2022-26500, CVE-2022-26501 in Veeam Backup & Replication allow executing malicious code remotely without authentication. This may lead to gaining control over the target system. Severity : Critical CVSS v3 score : 9.8 Cause The Veeam Distribution Service TCP...

How to use "Restore to Amazon EC2" via AWS PrivateLink / Direct Connect

Purpose This article documents how to configure Veeam Backup & Replication to use AWS PrivateLink or AWS Direct Connect to perform Restore to Amazon EC2. This restore configuration also works when the Veeam Backup server has restricted or no public internet access. Region Modification Limitation...

How to Change Initial Management Port for Veeam Plug-ins for Enterprise Applications

Purpose This article documents how to change the default port used by the Plugin Manager 6791 for Veeam Plug-ins for Enterprise Applications: Veeam Plug-in for SAP HANA Veeam Plug-in for Oracle RMAN Veeam Plug-in for SAP on Oracle Veeam Plug-in for Microsoft SQL Server Veeam Plug-in for IBM Db2...

Release Information for Huawei Plug-In for Veeam Backup & Replication

Huawei Plug-In - End of Life The Huawei Plug-In for Veeam Backup & Replication reached End-of-Life on 2022-04-22 and is no longer available. Requirements Before installing Huawei Plug-In v1.0.23, ensure that you are running Veeam Backup & Replication 10.0.0.4461 or later. To check the version, op...

Veeam Agent – Windows recovery image file not found

This article includes steps that advise executing commands using Diskpart, which has no confirmation system to prevent mistakes. Failure to understand how to use Diskpart or typos may cause issues. Please take your time and double-check each command is correct for your environment before executin...

Failed to get guest OS path for newly attached disk there are 2 new disks with uuid

Challenge A backup job using a Linux-based VMware Backup Proxy fails with the error: Failed to get guest OS path for newly attached disk /.vmdk: there are 2 new disks with uuid Cause This error occurs when the Linux-based VMware Backup Proxy processing the virtual machine has multipath enabled...

The remote server returned an error: (401) Unauthorized for Microsoft Loop SharePoint sites

Challenge The Backup of a SharePoint site displays the following error message: Failed to initialize site processing: /contentstorage /CSP, error: The remote server returned an error: 401 Unauthorized. The URL of SharePoint sites created by Microsoft Loop sites can be identified by the...

Release Information for Veeam Backup & Replication 12 Cumulative Patches

This update was superseded by Veeam Backup & Replication 12.3. Release Information Below are details about the Cumulative Patches that have been released for Veeam Backup & Replication 12. Each subsequent Cumulative Patch also includes all fixes present in the previous Cumulative Patches. P202307...

Meltdown and Spectre vulnerabilities

Challenge Veeam is aware of the side-channel analysis vulnerabilities known as Meltdown CVE-2017-5754 and Spectre CVE-2017-5753, CVE-2017-5715 affecting most of the modern processors. Cause For more information regarding these vulnerabilities please visit security advisories posted by Intel...

Veeam Service Provider Console fails to connect to restored VSPC database due to collation conflict

Challenge When attempting to connect Veeam Service Provider Console to an existing VSPC database the following error occurs: Implicit conversion of varchar value to varchar cannot be performed because the collation of the value is unresolved due to a collation conflict between "" and "" in add...

How to Reset Veeam Backup for Nutanix AHV Backup Proxy Password Using Recovery Mode

Purpose This article documents how to perform a recovery mode password reset for the administrator account used to access the Veeam Backup for Nutanix AHV Backup Proxy web interface. If you still know the Administrator password and still have access to the AHV Backup Proxy web console, reset the...

Log4j Vulnerability (CVE-2021-44228)

General Vulnerability Details CVE-2021-44228 https://nvd.nist.gov/vuln/detail/CVE-2021-44228 https://vulners.com/cve/CVE-2021-44228 Impact on Veeam Software Veeam products are not affected by this vulnerability. Apache Log4j is not in use by any Veeam products. More Information Veeam Blog: Log4j...

How to Add RHEL 8/9 Using NIST 800-171 or DISA STIG Security Profile to Veeam Backup & Replication

Product Enhancement Starting in Veeam Backup & Replication 12.1.2, both DISA STIG and NIST profiles are now natively supported without any need to perform the manual tasks documented in this article. Purpose This article documents the additional procedures required to add a Linux machine to Veeam...

How to Adjust the Veeam Service Provider Console Web UI Session Timeout

Purpose This article documents how to modify the Veeam Service Provider Console configuration to adjust the Web UI timeout. The default Web UI timeout is 1 hour, and tokens are good for up to 48 hours. Solution Tip: Use the copy button in the text blocks below to simplify specifying which file to...

Build Numbers and Versions of Veeam Backup & Replication

This KB article lists all versions of Veeam Backup & Replication and their respective build numbers. For more information on downloading the latest version of Veeam Backup & Replication, visit: My Account Portal - Product Downloads Latest Downloads Page Veeam Backup & Replication -- What's New PD...

Task pending with "Resource not ready"

Challenge A task within a job in Veeam Backup & Replication is marked as pending with the message: Resource not ready: backup repository Resource not ready: backup proxy Cause These messages are informational and part of the task concurrency control system within Veeam Backup & Replication. Each...

Veeam Security Bulletin (September 2024)

All vulnerabilities documented in this article are resolved in the latest version of each product. Veeam Product Latest Version Download Page Veeam Software Security Commitment Veeam® is committed to ensuring its products protect customers from potential risks. As part of that commitment, we...

How to reinstall vSphere Web Client plug-in for Veeam Backup & Replication

Article Applicability This article is regarding the Local vSphere Client Plug-in only. Veeam Backup Enterprise Manager offers the following configurations of the vSphere Client plug-in: Local vSphere Client Plug-in -- For vSphere Client 7.0.0.x or earlier, the plug-in is installed locally on the...

Release Information for Veeam Backup for Salesforce 3 Cumulative Patches

Requirements Please confirm that you are running Veeam Backup for Salesforce 3 build 3.1.2.3133 or earlier before upgrading. You can find the currently installed build number in the Configuration About section. After the upgrade, the Veeam Backup for Salesforce build number will be 3.2.0.3957...

Warning: "User does not have a valid Microsoft 365 license with SharePoint plan enabled."

Microsoft OneDrive for Business or Microsoft SharePoint backups may not be backed up, resulting in a warning: User does not have a valid Microsoft 365 license with SharePoint plan enabled...

Veeam Agent backup job finished with "Collecting recovery media files Details: The system cannot find the file specified" warning

Challenge A Veeam Agent for Microsoft Windows backup job in Managed by backup server mode finishes with a warning: Collecting recovery media files Details: The system cannot find the file specified Cause Veeam Agent for Microsoft Windows runs the Recovery Media collection process at the end of th...

Unable to allocate processing resources

Challenge A job within Veeam Backup & Replication fails with an error that starts with: Unable to allocate processing resources. In the section below is a list of the most common permutations of this error. Troubleshooting Below are different endings to the error "Unable to allocate processing...

Exchange Backup Fails With: "Failed to get folder properties. Not allowed to access Non IPM folder"

Veeam Data Cloud for Microsoft 365 Customers Customers utilizing Veeam Data Cloud for Microsoft 365 , please be advised that no actions are required to address this issue. All the necessary actions were implemented in the Veeam Data Cloud backend on 2024-04-04. Challenge A backup job in Veeam...

Browser-based Application's Page Fails to Load With: ERR_SSL_KEY_USAGE_INCOMPATIBLE

Article Applicability The error discussed in this article is caused by a misconfiguration of the website's certificate. Specifically, the ERRSSLKEYUSAGEINCOMPATIBLE error occurs when the certificate used by a website has a KeyUsage value defined, but it does not include "Digital Signature" and...

Microsoft SQL Server Transaction Log are not truncated due to an error code 0x80004005 [TLS 1.0]

Challenge When backing up a machine running a Microsoft SQL server where TLS 1.0 has been disabled, a job may fail with the error code 0x80004005 TLS 1.0. The following warning will be found on the server that is being protected by either Veeam Backup & Replication or Veeam Agent for Microsoft...

How to Reset Account Lockout for 'Managed Hardened Repository ISO by Veeam'

Purpose This article documents how to unlock the accounts used with the Managed Hardened Repository ISO by Veeam, veeamsvc or vhradmin, when they become locked out. The Managed Hardened Repository ISO by Veeam deploys Rocky Linux with the DISA STIG security profile, which utilizes faillock to loc...

Release Information for Veeam Backup & Replication 10a Cumulative Patch P20220304

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Intended audience for this update The update on this page is provided as a courtesy to customers who wish to remain on Veeam Backup & Replication 10a for an extended...

List of Security Fixes and Improvements in Veeam Backup & Replication

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Backup & Replication. The goal of this article is to provide our customers' security and compliance teams with detailed information on security improvements between releases, i...

Veeam Service Provider Console Vulnerability ( CVE-2024-29212 )

Patch Reissue - 2024-05-28 On May 28th, 2024, Veeam issued an enhanced update to address this critical vulnerability in Veeam Service Provider Console VSPC. Although our initial patch, issued on May 7th, effectively addressed the primary concern, a subsequent review identified an area for further...

Release Information for Veeam Backup & Replication 12.1 and Updates

This update was superseded by Veeam Backup & Replication 12.3. Release Information 12.1.2.172 2024-05-21 Security Vulnerabilities Indicated severity values are CVSS 3.1 scores. Veeam Backup Enterprise Manager VBEM CVE-2024-29849 | Severity: Critical 9.8 This vulnerability in VBEM allows an...

dkms 3.1.3-1 Causes Backup to Fail With “Veeam snapshot kernel module not found”

Article Applicability This article is specifically regarding RPM-based Linux distros i.e., Oracle, Fedora, and Tumbleweed that have dkms 3.1.3 installed: root@localhost rpm -qa | grep dkms dkms-3.1.3 -1.el9.noarch Challenge Veeam Agent for Linux backup job fails with the following errors when dkm...

Configuration Restore Fails With: "2200N: invalid XML content DETAIL: buffer full"

Challenge When performing a configuration restore or migration, the Restore process fails with the error: 2200N: invalid XML content DETAIL: buffer full Cannot read configuration backup Cause This error is caused by an underlying issue within PostgreSQL 15.1 and 15.2 PostgreSQL 15.1 was included...

Veeam repository update fails, GPG key error

Challenge When attempting to update the Veeam Agent for Linux or the veeam-release repository package, an error is encountered: GPG key signature on key http://repository.veeam.com/keys/RPM-GPG-KEY-VeeamSoftwareRepo.asc does not match CA Key for repo: veeam or The following signatures were invali...

How to Disable Oracle Processing Without Disabling Application-Aware Processing

Purpose This article documents how to disable the processing of Oracle instances by Application-Aware Processing without disabling Application-Aware Processing processing for other applications running on the same machine. Solution Disable Oracle Processing for a VM Protected by Veeam Backup &...

Call execution timeout (100000 ms) (Veeam.Backup.SSH.PerlSoapException)

Article Applicability This article discusses an issue that only occurs when non-persistent Veeam Data Movers are used. The non-persistent data movers are only used when the account provided to Veeam Backup & Replication to connect to a Linux server does not have root or root-equivalent permission...

How to Move Backup Data for a File Backup or Object Storage Backup to a Different Repository

Purpose This article documents the procedure for migrating backup data created by an unstructured data backup job File Backup or Object Storage Backup from one backup repository to another backup repository so that the job can resume incremental backup operations using the new destination. Soluti...

Veeam Agent for Linux 6 blksnap module - Xen PV/PVHVM filesystem corruption

Article Applicability This article is relevant only if the answer to all three of these questions is "Yes." 1. Is Veeam Agent for Linux 6 in use? 2. Is Veeam Agent for Linux installed within a Xen PV/PVHVM virtual machine, specifically Citrix XenServer or XCP-ng? 3. Is that virtual machine runnin...

How to Change Account Used by Linux Hardened Repository

Prepare for Veeam Backup & Replication v12 Starting in Veeam Backup & Replication 12, the Linux Server associated with a Hardened Repository using Immutability may only be added using single-use credentials. During the upgrade to Veeam Backup & Replication 12, any Linux server associated with a...

How to Change the Settings Related to Veeam Backup & Replication Log Files

Purpose This article documents how to change settings regarding where log files are stored, how large an individual log file may become, and how many generations of log files are retained. Solution Log Files Stored on the Veeam Backup Server The following registry values must be created on the...

Veeam vPower NFS Service fails to start

Challenge This article documents troubleshooting steps to be taken if the Veeam vPower NFS Service fails to start. Solution Check Port Usage Check if another process is locking one of ports used by the Veeam vPower NFS Service: 1. Open an Administrative PowerShell Prompt 2. Run the following...

Email item data export from EWS failed

Challenge Exchange Online backup jobs in Veeam Backup for Microsoft 365 and Veeam Data Cloud for Microsoft 365 may fail to process mailboxes, returning one of the following errors: Processing mailbox failed with error: Email item data export from EWS failed item IDs: .... The operation has timed...

Potential Issue With Backing up Sharepoint, Onedrive, Teams Files, and List Attachments

Challenge Backup of SharePoint, OneDrive, and Teams data completes successfully, and subsequent restores of this protected data are successful. However, when opening some of the restored files or list attachments, users may find that these items do not open correctly in their associated...

How to Manually Update GPG key on Veeam Hardened Repository Appliance

Article Applicability This article is specifically regarding the Veeam Hardened Repository ISO v2 appliance, which was distributed alongside Veeam Backup & Replication 12. For information about manually updating the GPG key on the appliances associated with Veeam Backup & Replication 13, review...

Build Numbers and Versions of Veeam Agent for Linux

This KB article lists all versions of Veeam Agent for Linux and their respective build numbers. For more information on downloading the latest version of Veeam Agent for Linux , visit: Veeam Agent for Linux -- Current Version Download Page Veeam Agent for Linux -- What's New Latest Version Versio...