1803 matches found
Changing the number of displayed alarms in the Veeam ONE Monitor client
Challenge When you resize your Veeam ONE Monitor client on the big screens, the number of displayed alarms does not change. Cause The predefined Veeam ONE settings allow viewing 13 alarms on one page only. Solution In order to change the number of displayed alarms, follow these steps: 1. Log onto...
The LocalSystem account cannot be changed during the Update installation process
Challenge The Update installation cannot be performed because it requires the LocalSystem password to continue and it does not provide an option to change an existing account in the installation Wizard. Cause Veeam ONE Monitor Server service is running under the LocalSystem account which cannot b...
Unexpected file removal from datastore after failed NEA deployment
Challenge After a failed attempt to deploy NEA for tenants on the provider's side, all files from the datastore root folder including VM files are deleted. Cause This issue is caused by using only the " " space symbol for the NEA name and the deployment has failed. Veeam tries to detect failed NE...
Release Notes for Veeam ONE 9.5 Update 3
Challenge Release Notes for Veeam ONE 9.5 Update 3 Cause Please confirm you are running Veeam ONE 9.5 prior to installing this update. You can check this under Help | About in Veeam ONE Monitor Client , the build number should be 9.5.0.3201 or 9.5.0.3254. After upgrading, your version build will ...
VMware Cloud on AWS - Support, Considerations, and Limitations
Challenge VMware Cloud on AWS is an integrated cloud offering developed by AWS and VMware. It requires specific preparation to enable Veeam Backup & Replication to function with it. Apart from the preparation process and the limitations mentioned at the end of this article, you can interact with...
Failed to import Veeam Cloud Connect certificate after Veeam Availability Console server migration
Challenge After migrating your Veeam Availability Console VAC installation to a new server and adding an existing Veeam Cloud Connect VCC server, the following certificate error may be observed: Failed to import certificate from the Veeam Cloud Connect server. See debug logs for more information...
Update to Microsoft Entra Connect causes SQL VSS issues
Article Applicability This article is specific to environments where the Azure AD Connect or Microsoft Entra Connect package is installed on the machine where Microsoft SQL Server is installed. Challenge You receive the following error during the guest processing: Unable to release guest. Error:...
Configuring Cisco HyperFlex Platform Controller for DirectNFS Backups with VMware Snapshots
Related User Guide Page This article provides information about settings that must be changed on the HyperFlex data platform controllers to allow the Direct NFS transport mode to function. For more context, please refer to the Backup from Cisco HyperFlex Snapshots Integration Modes user guide pag...
Advanced Optimization of Veeam Backup & Replication Configuration for VMware VSAN
Article Applicability This article is intended to provide additional information beyond the basic advice found in the Veeam Backup & Replication User Guide: Virtual Appliance Mode for VMs on VSAN. Purpose This article provides additional advice for optimizing Veeam Backup & Replication...
Backup Copy Seeding and Mapping for Cloud Connect
Objective This article documents how to seed a Backup Copy job for use with a Cloud Repository from a Veeam Cloud Service Provider. Solution Critical Notes Starting with Veeam Backup & Replication v10, there are now two different backup copy modes: Immediate copy and Periodic copy. The mode used ...
Backups are removed from UI after manual rescan
Backup files may disappear from UI and jobs may initiate active full backups after manual rescan of the repository. All repository types are affected, especially deduplicated appliances because they p...
Microsoft KB4013429 breaks Hyper-V 2016 Backup
Challenge After installing Microsoft KB4013429 update on a Hyper-V host, Hyper-V backups may fail. Removing the update may cause the host to enter a BSOD loop. Cause The problem appears only if KB4013429 update is installed not on all nodes of a Hyper-V cluster. In more detail, the issue persists...
No Azure storage accounts can be found
Challenge When attempting to perform a direct restore to Azure through the Veeam Backup & Replication console, or via PowerShell Get-VBRAzureStorageAccount, no storage accounts can be found, or the specified storage account is not returned. Cause The storage accounts specified are blob storage...
Connection to Veeam Backup Enterprise Manager Fails After In-Place Upgrade From 2012(R2) to Server 2016/2019
Article Applicability This article documents an issue that is specifically related to in-place OS upgrades from Server 2012 and Server 2012 R2. Challenge After performing an in-place upgrade of the server hosting the Veeam Backup Enterprise Manager database from Server 2012 or 2012 R2 to Server...
Release Notes for Veeam Backup & Replication 9.5 Update 1
More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 9.5 Update 1 Cause Please note that this is an incremental update of the Veeam Backup & Replication version 9.5...
FLR Fails When VMDK Is Encrypted With HyTrust
Challenge Attempting to restore guest files using Windows File Level Restore fails when the machine's VMDKs were encrypted using HyTrust. Cause As the VMDKs are encrypted, they can not be mounted to be browsed using the File Level Restore browser. Solution To work around this issue, review KB1459...
Cannot read event log Veeam MP – Management Servers
Challenge Error accessing event log on SCOM Management servers - Error 31551, 31552 in Event logs. Cause Starting in Veeam Management Pack for Microsoft System Center version 8, Dataset rules are used to collect host security profiles and snapshots. When a collector is installed on an agent, no...
Space Requirements for Backup Copy Jobs
Space Requirements for Backup Copy Jobs...
NetApp hardware VSS provider limitation
Challenge Hyper-V Backup/Replication Job utilizing NetApp Data ONTAP VSS Hardware Provider reports warning or error message: "Another shadow copy creation is already in progress. Please wait a few moments and try again" Cause NetApp hardware VSS provider doesn't allow concurrent snapshot creation...
"Use Windows Session Credentials" options does not work for Veeam ONE Reporter and Business View websites
Challenge When using Internet Explorer , Veeam ONE Reporter and Business View websites keep asking for Windows credentials at logon despite enabling the "Use Windows session credentials" option. NOTE: Business View website is not available since version 9.5 Update 4. It was integrated with the...
Restore Fails for Database with Consecutive Backslash Characters in File Path
Challenge Veeam Explorer for Microsoft SQL Server reports the error: Inconsistent database metadata. See the log for details. Cause One or more database file paths contained multiple consecutive backslash characters when the SQL server was backed up. Solution Clarifying Issue This issue cannot be...
Backup and Replicas of virtual machines running on ESXi 6.0.x with Change Block Tracking (CBT) enabled may not be recoverable
Challenge Leveraging VMware Changed Block Tracking CBT data supplied by VMware ESXi 6.0 can potentially render the data in backups or replicas inconsistent or corrupt. Cause This is a VMware ESXi issue in CBT logic that affects ESXi 6.0 through ESXi 6.0 Update 1a. It is resolved with VMware ESXi...
Adding Linux repository to Veeam hangs on volume discovery and fails silently
When connecting to a Linux repository with Veeam, the connection hangs on the volume discovery step and silently errors out...
Direct SAN Restore for thick disk VDDK error: One of the parameters supplied is invalid
Challenge When performing a write operation using Direct-SAN transport mode e.g., Entire VM Restore, VM Hard Disk Restore, or initial run of a replication job the task fails with the error: Unable to execute write operation using advanced transport, failing over to network mode... ERR |VDDK error...
Some disks which were excluded in the source backup are included in the replication job settings
Challenge A Replication job utilizing the Replica from Backup feature to source data from a Backup job's restore points fails with the error: Some disks which were excluded in the source backup are included in the replication job settings Cause This error occurs when there are disks that were...
Job's Next Run Date Doesn't Match Schedule
Challenge The 'Next Run' date shown for a job does not match the settings selected in the Schedule tab of the job. For example, a job configured to run Monthly on the last Saturday displays a 'Next Run' date of the upcoming Saturday, which is not the last Saturday of the month. Cause This occurs...
Folder, Template, or vApp not visible to be added to VMware job.
Challenge When attempting to add a Folder, Template, or vApp to a job they are not listed so they cannot be selected to be added to a job. Cause You must add a Folder, Template, or vApp object by expanding the VMware vCenter server. Solution Add the VMware vCenter server to the Backup...
Migrate Backups from NFS/SMB Data Domain Repository to DDBoost-based Repository
Purpose This article documents how to migrate existing restore points from an existing NFS or SMB repository to an integrated DDBoost-based repository. Use case: During initial deployment of Veeam Backup & Replication, the Data Domain storage appliance was added as an SMB share repository, and th...
Failed to execute SQL scripts for Database
Challenge Upgrade from Veeam Backup & Replication 7 to 8 may fail with "Failed to execute SQL scripts for Database " Cause The issue is caused by mediapools which are not linked to any library but still contain tape media entries. This may happen when the library or standalone drive was exchanged...
Tape requires return to original slot , but it is already filled. Move tape manually, and retry operation
Challenge Inventory job or any tape jobs may fail with an error "Tape requires return to original slot , but it is already filled. Move tape manually, and retry operation" You may find following entries in the Job..TapeVmBackup.log / Job..TapeFilesBackup or Job.Tapelibraryinventory.TapeInventory:...
Forward Incremental – Animation of Method and Retention
Purpose This article is intended to document how Forward Incremental works, and how its retention is enforced. Solution There are two distinct methods of Forward Incremental: Forever Forward Incremental Forward Incremental with Periodic Fulls Forever Forward Incremental For more information...
Windows Server IoT/Windows Storage Server — Support Statement
Support Statement At Veeam, we understand that some customers may have hardware that comes pre-installed with Windows Server IoT or Windows Storage Server, and they may want to use these to fill the role of Veeam-product component servers. While Windows Server IoT and Windows Storage Server are...
Uninstalling Veeam Collectors if a System Resource Pool Was Used for Auto-Deployment
Purpose This article documents how to uninstall Veeam Management Pack for Microsoft System Center if during auto-deployment of Veeam Collectors, one of the system resource pools was used i.e., All Management Servers Resource Pool, Notifications Resource Pool, or AD Assignment Resource Pool. This...
Backup Catalog Service does not start. Error "Can't upgrade database in readonly maintenance mode!"
Challenge This KB applies only if the "Veeam Backup Enterprise Manager" service is present. The "Veeam Backup Catalog Data Service" will not start, and the following error is found in event viewer. "Service cannot be started. Veeam.Backup.Common.CRegeneratedTraceException: Failed to start service...
.net error on Veeam Backup & Replication Install
When installing Veeam Backup & Replication on a Windows 7 machine you get the following error: failed to execute .net assembly. Error code: 0x8013101B...
How to Seed a Backup Copy Job
Purpose This article provides references to documentation explaining how to manually seed a Backup Copy job with Veeam Backup & Replication. Solution Veeam Backup & Replication User Guide: Creating Seed for Backup Copy Job Veeam Backup & Replication User Guide: Backup Copy Job Mapping If this KB...
Hyper-V VSS snapshot import delay
Challenge If you backup your VMs using Dell Equallogic hardware VSS provider in some cases datavhd/vhdx that we read from VSS snapshot could be inconsistent Cause During Hyper-V backup, we execute VSS API call DoSnapshotSet, as soon as it completes, we execute ImportSnapshot VSS API call, without...
SureBackup fails with “Virtual machine has 4,096 megabytes of memory, which is larger than the maximum 1,024 megabytes supported by the datastore”
Challenge A SureBackup job fails to boot a VM in the application group with the following error in a vSphere 5.5 environment: 10/16/2013 2:13:31 PM Getting virtual lab configuration 10/16/2013 2:14:41 PM Starting virtual lab routing engine 10/16/2013 2:15:24 PM DC1 - Publishing 10/16/2013 2:15:30...
Error: Username or password is incorrect when adding vCloud Director
Challenge Encountering issue "Error: Username or password is incorrect" when adding vCloud Director to Veeam Backup & Replication. Solution 1. Verify that the correct password is being utilized. 2. Ports, Permissions, or DNS issues can cause this failure: 1. Ensure connectivity between the Veeam...
Animated Retention Policies/Modes
Objective To demonstrate Veeam Backup & Replication's different backup methods and their retention logic. Solution For information regarding Forward Incremental and Forever Forward Incremental , please see www.veeam.com/kb1932. For information regarding Reverse Incremental , please see...
File Level restore of a Linux VM cannot be transferred to a Windows Network Share
Challenge After launching a File Level Restore other os of a Linux server, and trying to copy a file to a Windows hosted share, the copy fails with "Access Denied". Cause Due to file permissions in Linux, the files cannot be copied to a Windows hosted share. A Linux SMB share will work with the...
Choosing a restore proxy for performing a Full VM restore
When doing a Full VM restore with Veeam Backup & Replication, sometimes you will need to choose a proxy to get the restore done faster. An example would be restoring across a WAN where Veeam is local, but the repository is on the remote site...
Installing Microsoft SQL Management Studio
Challenge Sometimes database edits are required to correct issues with Veeam ONE or Veeam Backup & Replication software. Cause Microsoft SQL Management Studio can be used to troubleshoot Veeam databases or install database hotfixes. Solution The latest release of SQL Server Management Studio is...
Failed to register replica VM
Challenge When using vCenter 4.0 unable to perform replication if target host doesn't have the same vNetwork as source. Replica network re-mapping doesn't work either. Replication job fails to register replica VM with the following error: Failed to register VM, configFile 'Datastore01...
Not getting hardware sensor alerts in a timely manner
Challenge You do not receive information about specific alerts regarding host hardware sensors quick enough for your environment, both in the Veeam ONE Monitor GUI and e-mails. For example, a host goes offline and you do not get any alerts for 20 minutes. Or there is another delayed alerting...
Unknown drive type [ISO]
Challenge After applying patch 1 for 6.1.0.181 you are no longer able to backup or replicate Hyper-V virtual machines, jobs fail with the "Unknown drive type ISO" error. The following entries can be seen in the job log: timestamp Error Failed to parse drive xmlnode. Xml:...
Disabling Collection of Historical Performance Data
How to disable collection of historical performance data and use Veeam ONE Monitor for real-time monitoring only...
Issue With Data Warehouse Instance Collation
Challenge The following error message is displayed while generating reports: Cannot resolve the collation conflict between "SQL collation "SQLLatin1GeneralCP1CIAS" and "YourSQLCollationName" in the equal to operation. Cause A non-default SQL Collation is in use that is not supported by OpsMgr,...
Error executing SQL script during upgrade to Veeam Backup & Replication 6.0.0
Veeam Backup & Replication upgrade to version 6.0.0 fails with the error: Error executing SQL script DBupdate.sqlfilled. Line 5225. There is already an object named 'db50update in the database'...