VIX Error: Failed to resolve host Code: 30006

VIX Error: Failed to resolve host Code: 30006...

How to back up VM templates

Purpose This article serves as a quick reference for information about backing up vSphere Templates. Solution To be able to select a template in the list of virtual infrastructure objects when adding objects to a Backup job, select the VMs and Templates view from the top-right view options. When...

"Warning: Exchange account was not found"

Challenge When backing up Exchange Online mailboxes, Veeam Backup for Microsoft 365 intermittently fails to discover and process some mailboxes, reporting the following warning: Warning: Exchange account was not found The affected mailboxes vary between job runs, and in some cases, only a small...

Overcoming TCP/IP Connection Limits with PgBouncer and PostgreSQL on Windows

Challenge When running PgBouncer and PostgreSQL on Windows, especially under high-load scenarios with frequent connect/disconnect cycles, you may encounter exhaustion of available TCP ports. This is due to many connections ending up in the TIMEWAIT state, preventing immediate reuse of those ports...

Application Migration - Best Practices and Prerequisites

Purpose This article explains the prerequisites and best practices that must be considered for successful import during application migration. Solution Veeam Kasten for Kubernetes platform is built to support application migration across clusters, which is an extremely powerful feature that enabl...

Rescan of Cloud Native Machines in Azure Fails After Credentials Change

Challenge After the Azure Storage account is changed, rescan of Cloud Native Agents e.g., Veeam Agent for Microsoft Windows , Veeam Agent for Linux fails with the error: Warning Failed to connect to Details: Azure REST API error. HTTP code: 403. Azure error: AuthenticationFailed. Full error:...

Veeam Agent for Microsoft Windows Backup Session Failure is Reported as Successful

Challenge In certain rare circumstances, a failed backup retry session for a Veeam Agent for Microsoft Windows job operating in Managed by backup server mode may be reported as a Success. Impacted Configuration Veeam Backup & Replication 12 build 12.0.x Deployed. Veeam Agent for Microsoft Windows...

Veeam Backup for Microsoft 365 Backup Copy May Fail to Transfer Microsoft Teams Channel Messages

Challenge Issue Summary In certain situations, when using a Backup Copy Job with an Archive Appliance to copy data from a Backup Job that was set up solely to protect Teams data via Teams Export APIs, the transfer of Teams channel messages may fail. Requirements for the Issue to Occur This issue...

Known NAS Backup Issues With Nutanix Files Integration

Known Issues Issue 1: Disabling "multi-protocol access" within Nutanix breaks NAS Backup When Nutanix storage has been added to Veeam Backup & Replication using Nutanix Files System integration, if "multi-protocol access" is disabled within the Nutanix configuration, Veeam Backup & Replication wi...

Support Statement - Exchange Online Basic Authentication Deprecation

Purpose This article provides information on actions that must be taken to ensure Veeam Backup for Microsoft 365 will continue to function after the Basic Authentication Deprecation in Exchange Online. Associated Error Messages The following errors may be shown in Veeam Backup for Microsoft 365...

Veeam's VSS Operations With SMB 3.0 Impacted by Windows June 14, 2022 Update

Challenge After installing the Windows June 14,2022 update KB5014702/KB5014746 on a Windows file server hosting SMB 3.0 shares, the follow Veeam Backup & Replication operations may be impacted: If those SMB 3.0 shares are added to Veeam Backup & Replication with the "Backup from Microsoft VSS...

AHV clusters with AOS versions 5.20.4+ (LTS) or 6.1.1+ (STS) shown as unavailable in Veeam Console

Challenge If the machine where Veeam Backup & Replication is installed is running Windows Server 2012R2 OS or earlier, and the Nutanix AHV Clusters are running AOS versions 5.20.4+ LTS or 6.1.1+ STS, the following may occur: Nutanix Clusters that were previously added to Veeam Backup & Replicatio...

Veeam Disaster Recovery Orchestrator limitations with VMware Cloud Offerings

Overview VMware Cloud Verified offerings exist in various forms. This article highlights specific considerations when working with Veeam Recovery Orchestrator, Veeam Backup & Replication, and Veeam ONE for disaster recovery orchestration purposes. Depending on the vendor-specific VMware solution...

Release Information for HPE XP Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing HPE XP Plug-In v2.2.271, ensure that you are running Veeam Backup & Replication version...

Veeam Service Provider Console v5 Patch 3

This patch has been superseded by Veeam Service Provider Console v5 Patch 4. Requirements Please confirm you are running version 5.0.0.6726 or later before installing Patch 3. You can check this by logging in to the backup portal and navigating to the Configuration Support Information tab. After...

Veeam Backup for Nutanix AHV possible backup corruption

Challenge Due to a known issue in rare cases Veeam Backup for Nutanix backups might get corrupted. Cause The issue appears on data read by libaio when memory is aligned by 512 bytes but not aligned by 4096 bytes. The issue can affect full backups as well as incremental ones. Solution The issue is...

Monthly License Usage report is not generated when using Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure

This issue is fixed in thePatch 2 Challenge Monthly Licensing Report generation fails with "ReportingJob task error: System.ArgumentException: An item with the same key has already been added. " error if there is Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure. Solution ...

Release Information for Veeam ONE 11

This version has been superseded by Veeam ONE 11a. Requirements Make sure you are running Veeam ONE version 9.5 Update 4 build 9.5.4.4566 or later builds prior to installing this update. You can check this under Help | About in Veeam ONE console. After upgrading, your build will be version...

Release Information for Veeam Backup for Microsoft Azure v2

Requirements You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu in Veeam Backup for Microsoft Azure. After installing, your build number will be 2.0.0.303. What's New Veeam Backup fo...

Veeam Backup for Microsoft 365 retention policy miscalculation causing data loss

Challenge When you have deployed Veeam Backup for Microsoft 365, use snapshot-based retention and storing data on a Jet Database-based repository then your solution might mistakenly remove restore points of Exchange data that are still valid. This applies to versions 5.0 Day 0 Update and earlier...

Release Information for Veeam Backup for Microsoft 365 5b

This update has been superseded by Veeam Backup for Microsoft 365 5b cumulative patch KB4124. Requirements Please confirm that you are running one of the following versions of Veeam Backup for Microsoft 365 before upgrading to 5b: 3.0 build 3.0.0.422 4.0 build 4.0.0.1345 4a builds 4.0.0.1553,...

Veeam Backup for Microsoft 365 4c cumulative patch KB4083

This patch has been superseded by Veeam Backup for Microsoft 365 4c cumulative patch KB4099. Requirements Please confirm you are running Veeam Backup for Microsoft 365 builds 4.0.1.531 or 4.0.1.545 prior to installing this cumulative patch KB4083. You can check this under Help and Support About i...

Veeam Backup for Microsoft 365 5.0 cumulative patch KB4078

Requirements Please confirm you are running Veeam Backup for Microsoft 365 build 5.0.0.1061 or 5.0.0.1063 prior to installing this cumulative patch KB4078. You can check this by clicking Help and Support About in the main menu of the Veeam Backup for Microsoft 365 console. After upgrading, your...

Release Information for Fsas ETERNUS AF/DX Series Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing Fsas ETERNUS AF/DX Series Plug-In v1.3, ensure that you are running Veeam Backup &...

Release Information for Veeam Backup for AWS v2 Patch 1

Requirements You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu in Veeam Backup for AWS. After installing Veeam Backup for AWS v2 Patch 1, your build version will be 2.0.1.622...

Support for IBM Cloud for VMware Solutions

Support Statement IBM Cloud for VMware Solutions provides full bare metal and hypervisor access and complete administrative permissions to vCenter, NSX, and any additional services. This ensures customers who transition their VMware infrastructure to IBM Cloud can expect a consistent level of...

How to Migrate Tenant Replicas From a Standard Switch (vSS) to a Distributed Switch (vDS)

Purpose This article documents how a Veeam Cloud Service Provider VCSP or simply SP would migrate their tenants's replicas from a virtual Standard Switch vSS to a virtual Distributed Switch vDS. Solution Part 1: Update the Hardware Plan Configuration 1. Edit the Hardware Plan used by tenants that...

Veeam Support for Azure Stack Hub

Overview Veeam Backup & Replication supports backup and restore of workloads running on Azure Stack Hub using Veeam Agent for Microsoft Windows and Veeam Agent for Linux. These can be centrally managed with Veeam Backup & Replication. Restore operations are performed using the Direct Restore to...

How to work with Amazon EBS encryption using Veeam Backup for AWS

Challenge You want to backup or restore instances with encrypted volumes. You receive one of the following related errors while working with encrypted volumes: Encrypted snapshots with EBS default key cannot be shared The default encryption key in the region of your service account is aws/ebs...

Deploying Veeam Backup for Microsoft 365 Backup Proxy Server in AWS

Challenge You need to configure an Amazon EC2 instance to act as a Backup Proxy for Veeam Backup for Microsoft 365 in AWS. For example, this may be required for the following reasons: The current proxy/deployment has or will reach configuration maximums. Growth within the Organizations. You need ...

Required Roles and Permissions for Veeam Backup for Microsoft Azure

You want to create manual permissions for your Azure account service account for Veeam Backup for Microsoft Azure or for a repository account. The Azure or service account is responsible for: Synchr...

Veeam Backup & Replication support for HPE Cloud Volumes Backup

Veeam Backup & Replication v10 provides official support for HPE Cloud Volumes Backup. HPE Cloud Volumes Backup is a cloud-based backup service from HPE that emulates on-premises StoreOnce Catalyst Stores and can be used by Veeam Backup & Replication as a backup target that will automatically pro...

How to Create Custom IAM Role to Perform Restores

How to Create Custom IAM Role to Perform Restores...

Publishing Microsoft SQL Databases: Insufficient Free Space on the Mount Server

Article Applicability The locations and registry values specified in this article are relevant only to Veeam Backup & Replication 9.5 U4. Starting with Veeam Backup & Replication 10, when a SQL Database is Published using Veeam Explorer for Microsoft SQL, the write cache files are stored in the...

Potential data loss during Export Backup retention processing

Challenge In the environments using scale-out backup repository, Export Backup retention logic may delete the entire repository folder, if the required exported backup file has already been deleted manually prior to its set retention policy expiration. This issue affects Veeam Backup & Replicatio...

Release Information for Veeam Availability for Nutanix AHV 1.0 Update 3

Challenge Release Notes for Veeam Availability for Nutanix AHV 1.0 Update 3. This update supersedes Veeam Availability for Nutanix AHV 1.0 Update 2. Solution Veeam Availability for Nutanix AHV 1.0 Update 3 includes improvements and fixes for series of issues. The most critical ones are listed...

AlwaysOn Availability Groups cannot be selected while restoring a SQL database to Microsoft SQL Server 2017 after installation of CU15

Challenge You try to restore a SQL database to Microsoft SQL Server 2017 with CU15 that supports AlwaysOn Availability Groups, but you are not able to select an availability group at the "Specify AlwaysON Restore Options" step. Cause ServerNetworkProtocolProperty is missing in CU15 for SQL Server...

Release Information for Veeam Backup & Replication 9.5 Update 4

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release information for Veeam Backup & Replication 9.5 Update 4 Cause Please confirm that you are running version 9.0 Update 2 build 9.0.0.1715 or later prio...

Tenant's Remote Management status is Unknown

Challenge After installing Update 4 for Veeam Backup & Replication 9.4, a Cloud Connect tenant's Remote Management status is shown as Unknown. Cause This is a minor UI issue in Update 4 that doesn't have any impact on Product functionality, Remote Management should work as usual. Solution The iss...

Veeam Explorer for Microsoft Exchange Javascript Execution Vulnerability

Challenge The vulnerability allows execution of arbitrary code in emails containing inline Javascript. NOTE: This has been corrected in Veeam Backup for MIcrosoft Office 365 version 3 and Veeam Backup & Replication version U4a. Cause The affected component is Veeam Explorer for Microsoft Exchange...

How to Collect Logs for Veeam Management Pack for Microsoft System Center

Purpose This article documents how to collect logs for Veeam Management Pack for Microsoft System Center. Solution For VMware Infrastructure To investigate issues associated with a VMware Infrastructure, logs should be collected from both Veeam Management Pack for Microsoft System Center and the...

Veeam Backup for Microsoft 365 v2 cumulative patch KB2765

Challenge Veeam Backup for Microsoft 365 v2 cumulative patch KB2765 Cause Please confirm you are running Veeam Backup for Microsoft 365 version 2.0.0.567 prior to installing this cumulative patch KB2765. You can check this under Help About in Veeam Backup for Microsoft 365 console. After upgradin...

Adding on-premises SharePoint organization to Veeam Backup for Microsoft 365 fails with "Encountered an internal error in the SSL library"

Challenge Adding an on-premises SharePoint organization with the Use SSL parameter enabled fails with the following error: "Connecting to remote server failed with the following error message: The server certificate on the destination computer : has the following errors: Encountered an internal...

Guest Processing for Microsoft SQL Server Results in Logon Failure Error

Challenge When performing any of the following operations, the following error occurs: Back up of SQL Server transaction logs. Truncation of SQL Server transaction logs. Collection of SQL instances metadata for Veeam Explorer for Microsoft SQL. While the error message varies depending on the actu...

The Update cannot be installed due to the websites configuration issue

Challenge The Update cannot be installed. The installation fails with the error message: "The object identifier does not represent a valid object. Exception from HRESULT: 0x800710D8" Cause Veeam ONE websites do not have proper bindings on the Internet Information Services IIS side. Solution To fi...

VMware Cloud on AWS - Support, Considerations, and Limitations

Challenge VMware Cloud on AWS is an integrated cloud offering developed by AWS and VMware. It requires specific preparation to enable Veeam Backup & Replication to function with it. Apart from the preparation process and the limitations mentioned at the end of this article, you can interact with...

Repository Unavailable to Veeam Agent for Microsoft Windows Installed on a Veeam Backup and Replication Server

Challenge The behavior described here can be observed in the following configuration: - multiple installations of Veeam Agent for Microsoft Windows VAW are targeted at a Veeam Backup and Replication VBR repository within the same domain; - all VAW-processed computers are added to an AD computer...

File Name Is Changed During FLR to a Non-original Location

This article describes a known issue with the file level restore feature in Veeam Backup and Replication and Veeam Backup for Microsoft Windows...

Long Infrastructure Object Removal

Challenge Sometimes when you remove an infrastructure object vCenter or Hyper-V server from the Veeam ONE Monitor client, the removal process may take longer than expected. Cause Once you click the Remove server button from the infrastructure tree view, it could take some time to remove the data...

Veeam Agent for Microsoft Windows fails to start due to a port conflict

Challenge A Veeam Agent for Microsoft Windows backup job ​with the following error message: Error: The remote procedure call failed and did not execute RPC function call failed. Function name: GetSvcVersion. Target machine: xxx.xxx.xxx.xxx Copy Cause This error message relates to a failure to...