Release Information for Veeam Backup for Nutanix AHV 4a

Requirements To upgrade to Veeam Backup for Nutanix AHV 4a, download the installer below and run it on the Veeam Backup & Replication server that manages the AHV Backup Appliances. The Veeam Backup for Nutanix AHV 4a Plug-In must be installed before updating the Nutanix AHV Backup Appliance. You...

Known NAS Backup Issues With Nutanix Files Integration

Known Issues Issue 1: Disabling "multi-protocol access" within Nutanix breaks NAS Backup When Nutanix storage has been added to Veeam Backup & Replication using Nutanix Files System integration, if "multi-protocol access" is disabled within the Nutanix configuration, Veeam Backup & Replication wi...

How to Reset Password for Veeam Backup for Salesforce

Purpose This article documents how to reset the password used to access Veeam Backup for Salesforce. Solution 1. Connect to the Veeam Backup for Salesforce machine via SSH 2. Run the script for changing the password: For Veeam Backup for Salesforce version 3: sudo /opt/vbsf/resetpassword.sh For...

"Failed to upgrade repository database" Error After Upgrading to Veeam Backup for Microsoft 365 6.0

Challenge After upgrading to Veeam Backup for Microsoft 365 6.0, the repository upgrade fails with the error: Failed to upgrade repository database Error: JetError -1504, JETerrNullInvalid, Null not valid Copy Solution The issue is fixed in Veeam Backup for Microsoft 365 6.0 Cumulative Patch...

Veeam Backup for Microsoft Azure - Updater Component Vulnerability

Automatic Patching of Veeam Updater component The fix for the vulnerability discussed in this article has been automatically deployed to all Veeam Backup for Microsoft Azure backup appliances that have been configured to have access to repository.veeam.com. Most users will have no additional...

Veeam Agent for Microsoft Windows 5.0 Can’t Be Started or Installed After Upgrade to Windows 11

Challenge After upgrading to Windows 11, the Veeam Agent for Microsoft Windows service may fail to start. The following errors can be found in C:\ProgramData\Veeam\Endpoint\Svc.VeeamEndpointBackup.log: Error Failed to start service. Error Error occurred during LocalDB instance startup: SQL Server...

Release Information for Veeam Backup for Red Hat Virtualization 1.0

Beta Support Support for this Public Beta release will be provided to all customers with a valid support contract for other Veeam products. Veeam Backup for Red Hat Virtualization , a feature of Veeam Backup & Replication, provides the necessary capabilities to meet your backup targets and servic...

Veeam Disaster Recovery Orchestrator limitations with VMware Cloud Offerings

Overview VMware Cloud Verified offerings exist in various forms. This article highlights specific considerations when working with Veeam Recovery Orchestrator, Veeam Backup & Replication, and Veeam ONE for disaster recovery orchestration purposes. Depending on the vendor-specific VMware solution...

Veeam My Account Sign In FAQ

Below are the most commonly asked questions. Click to expand Which email should I use to log in to the Veeam My Account Portal? You should use your email associated with the company you work with. If you have worked with Veeam Support before, search through your email client to see which email...

Veeam Backup for Microsoft 365 5b cumulative patch KB4158

This update has been superseded by Veeam Backup for Microsoft 365 5с Requirements Please confirm you are running Veeam Backup for Microsoft 365 build 5.0.1.179, 5.0.1.207, or 5.0.1.225 prior to installing this cumulative patch KB4158. You can check this under Help and Support About in Veeam Backu...

Veeam Backup for Nutanix AHV possible backup corruption

Challenge Due to a known issue in rare cases Veeam Backup for Nutanix backups might get corrupted. Cause The issue appears on data read by libaio when memory is aligned by 512 bytes but not aligned by 4096 bytes. The issue can affect full backups as well as incremental ones. Solution The issue is...

Unsupported license deployment alarm in Veeam Service Provider Console

Challenge Veeam Service Provider Console displays the alarm: Unsupported license deployment. Shared license key Copy The Alarm Description states: The same license ID has been detected for the backups servers: Copy Cause This alarm occurs when the same license is detected as having been installed...

Monthly License Usage report is not generated when using Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure

This issue is fixed in thePatch 2 Challenge Monthly Licensing Report generation fails with "ReportingJob task error: System.ArgumentException: An item with the same key has already been added. " error if there is Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure. Solution ...

Release Notes for Veeam Backup & Replication 11 Day 0 Update

This "Day 0" update is intended only for environments where Veeam Backup & Replication 11 RTM 11.0.0.825 is installed. If you are running Veeam Backup & Replication 11 GA build 11.0.0.837 or later, this update is not applicable to you, and should be ignored. Requirements This update enables...

"Too many open files" error during SAP on Oracle backup

Challenge The backup job performed by Veeam Plug-in for SAP on Oracle fails with the following error: "Too many open files. Please increase the file descriptor limit. You may refer to the KB 3213 for more information" Cause The "Too many open files" error happens when a process needs to open more...

Veeam Backup for Microsoft 365 4c cumulative patch KB4083

This patch has been superseded by Veeam Backup for Microsoft 365 4c cumulative patch KB4099. Requirements Please confirm you are running Veeam Backup for Microsoft 365 builds 4.0.1.531 or 4.0.1.545 prior to installing this cumulative patch KB4083. You can check this under Help and Support About i...

Veeam Backup for Microsoft 365 5.0 cumulative patch KB4078

Requirements Please confirm you are running Veeam Backup for Microsoft 365 build 5.0.0.1061 or 5.0.0.1063 prior to installing this cumulative patch KB4078. You can check this by clicking Help and Support About in the main menu of the Veeam Backup for Microsoft 365 console. After upgrading, your...

How to Assign Permissions to Service Accounts Used by Veeam Backup for Google Cloud Platform

Challenge Veeam Backup for Google Cloud Platform requires a service account in each GCP project where data protection and disaster recovery tasks will be performed. The tasks include the following: Creating Snapshots Manually Performing Backup Perform Restore Adding Backup Repositories Create...

Online-only files in OneDrive folder not backed up by Veeam Agent for Microsoft Windows

Challenge A restore point created by Veeam Agent for Microsoft Windows appears to be missing files from a user's OneDrive folder. Upon further investigation, it is determined that Files On-Demand was enabled, and the missing files were in an Online-only state at the time of backup. Cause As a...

Release Information for Veeam Management Pack for Microsoft System Center 9

This version has been superseded by Veeam Management Pack for Microsoft System Center version 9a. Requirements Please confirm that you are running version 8.0 build 8.0.0.2218 or later prior to upgrading. You can check this in the Operations Manager console under Administration, Management Packs...

Deploying Veeam Backup for Microsoft 365 Backup Proxy Server in AWS

Challenge You need to configure an Amazon EC2 instance to act as a Backup Proxy for Veeam Backup for Microsoft 365 in AWS. For example, this may be required for the following reasons: The current proxy/deployment has or will reach configuration maximums. Growth within the Organizations. You need ...

Unable to add Nutanix AHV cluster due to empty credentials list

Challenge When trying to add a new Nutanix AHV cluster to the Veeam Backup & Replication infrastructure, the operation cannot be finished due to an empty list of credentials. Newly added credentials are not displayed in the Credentials list, and the wizard does not allow adding a new cluster...

Configuring Multiple Azure Active Directories

Challenge There are different ways to back up VMs from different tenants/subscriptions in Veeam Backup for Microsoft Azure. Multiple Microsoft Azure accounts may be added to Veeam Backup for Microsoft Azure. To handle VMs belonging to different accounts, add them as Azure accounts in Veeam Backup...

Backup to NFS repository may hang

Challenge After the backup job starts, some task may hang if all of the following conditions are met: The backup repository type is the NFS repository. A Linux server is selected as a gateway server explicitly or it was selected by the automatic selection from options. NFS v3 is used to access th...

How to Reset Password in Veeam Backup for AWS

Related User Guide Page Veeam Backup for AWS User Guide: Accessing Web UI from Workstation Challenge You may need to reset a password in Veeam Backup for AWS. Solution Make sure that the machine you are using for troubleshooting is in the list of allowed IP addresses in the Security Groups of you...

How to Create Custom IAM Role to Perform Restores

How to Create Custom IAM Role to Perform Restores...

Veeam Backup for AWS Recovery/Migration Procedure

Purpose This article documents how to recover or migrate Veeam Backup for AWS data to a new instance. Solution Recommended Method Starting with Veeam Backup for AWS 5.0, Configuration Backup and Restore is available and is now the simplest way to restore/migrate. Performing Configuration Backup...

Potential data loss during Export Backup retention processing

Challenge In the environments using scale-out backup repository, Export Backup retention logic may delete the entire repository folder, if the required exported backup file has already been deleted manually prior to its set retention policy expiration. This issue affects Veeam Backup & Replicatio...

Release Information for Veeam Availability for Nutanix AHV 1.0 Update 3

Challenge Release Notes for Veeam Availability for Nutanix AHV 1.0 Update 3. This update supersedes Veeam Availability for Nutanix AHV 1.0 Update 2. Solution Veeam Availability for Nutanix AHV 1.0 Update 3 includes improvements and fixes for series of issues. The most critical ones are listed...

Veeam Support Statement for SAP HANA 1.0

Since the release of Veeam Backup & Replication v11 , Veeam Plug-in for SAP HANA fully supports SAP HANA 1.0 SPS12 database systems. Veeam Backup & Replication 9.5 Update 4 until v10a support it as "Experimental". For details on experimental support, see KB 2976. To read the official SAP statemen...

Veeam Backup for Office 365 Complete Permissions

This KB is being phased out The content of this article is being transitioned to the Veeam Backup for Microsoft 365 User Guide. An up-to-date list of Required Permission is available in the Veeam Backup for Microsoft 365 User Guide. Authentication Modes Summary Depending on the Microsoft 365...

Release Information for Veeam Backup & Replication 9.5 Update 4

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release information for Veeam Backup & Replication 9.5 Update 4 Cause Please confirm that you are running version 9.0 Update 2 build 9.0.0.1715 or later prio...

Antivirus Exclusions for Veeam Recovery Orchestrator

Cause This article documents antivirus exclusions that may be created to reduce the impact that antivirus software has on the functionality of $product.title.vdro. These antivirus exclusions may be applied to the Windows built-in antivirus or third-party antivirus software. Note: Antivirus will n...

Veeam Backup & Replication plug-in missing in vSphere HTML5 Web Client after upgrade to VMware vSphere 6.7

Challenge After installing Veeam 9.5 Update 3a and simultaneous upgrade of vSphere from 6.5 to 6.7 Veeam vSphere Web Client Plugin might stop working for vSphere HTML5 Web Client. However it is still operational in vSphere Flash/Flex Web Client. The issue is only reproducible in case the plugin w...

Veeam Data Privacy Policy

Solution In accordance with the General Data Protection Regulation GDPR introduced on May 25, 2018. If you would like to: Delete your personal information Unsubscribe from marketing communications Get or update your personal information or for any general legal requests and GDPR compliance...

Event ID 9782 is thrown after successful backup

Challenge During Exchange 2010 application aware backup with "Copy only" option enabled you notice following events in Application event log on Exchange server: Log Name: Application Source: MSExchangeIS Date: 5/10/2018 5:38:39 PM Event ID: 9782 Task Category: Exchange VSS Writer Level: Error...

Installing Patch 1376 on Veeam Availability Console Microsoft Marketplace Appliance

Challenge Applying this update to a Veeam Availability Console VAC Azure Appliance fails with: "A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard." Cause Azure...

SQL Log Truncation and Log Backup Silently Fails After Installing Veeam 9.5 Update 3

Challenge After installing Veeam 9.5 Update 3, SQL logs are not truncated during backup, but the truncation task is still marked as a success in the job statistics. SQL Log Backup sessions complete with 0 KB transferred. You can confirm if any SQL VMs are affected by this change by checking the...

How to place Veeam Agent for Microsoft Windows backup chain on Veeam backup repository, so backup job continues chain

Purpose This article documents placing a backup chain created by Veeam Agent for Microsoft Windows in a Veeam Backup & Replication repository so that when the Veeam Agent for Microsoft Windows backup job targets that repository it will continue the existing backup chain. Use Case By default, when...

Data Warehouse Permission issues

Cause MP Version 8 uses dataset rules to collect host security profiles and snapshots. When a collector is installed on an agent, there is no issue. The data is forwarded to Management Server and written to DW under the DW account. When a collector runs on a Management Server which is our use cas...

No Data or Old Data in Reports

Challenge Reports in Veeam ONE Web Client show no data or old data when generated Cause By default Veeam ONE is configured to run collection task at 3:00 am. Any data which comes after the task completion time will not be available in reports. A failed Reporter collection tasks could cause the...

Backup Copy Seeding and Mapping for Cloud Connect

Objective This article documents how to seed a Backup Copy job for use with a Cloud Repository from a Veeam Cloud Service Provider. Solution Critical Notes Starting with Veeam Backup & Replication v10, there are now two different backup copy modes: Immediate copy and Periodic copy. The mode used ...

Backups are removed from UI after manual rescan

Backup files may disappear from UI and jobs may initiate active full backups after manual rescan of the repository. All repository types are affected, especially deduplicated appliances because they p...

Error 1053: The service did not respond to the start or control request in a timely fashion.

Challenge A Veeam-related service fails to start with the following error: Error 1053: The service did not respond to the start or control request in a timely fashion. Cause This error is a generic Windows service error and could be caused by a variety reasons, some of which are discussed in the...

No Azure storage accounts can be found

Challenge When attempting to perform a direct restore to Azure through the Veeam Backup & Replication console, or via PowerShell Get-VBRAzureStorageAccount, no storage accounts can be found, or the specified storage account is not returned. Cause The storage accounts specified are blob storage...

Required Applications and Permissions for Multi-OS FLR and Repository Support for Linux

Purpose This document provides information about required applications that must exist on Linux machines to function with Veeam Backup and Replication. Solution Permissions Requirements Permissions are dependent on the intended role of the Linux server. For more information, review this page of t...

No Transaction Logs Truncated After Backup of Exchange DAG Passive Node

Article Applicability This article documents a niche issue caused by changes being made to the Exchange configuration. Challenge This article is specific to a scenario where all of the following are true: Microsoft Exchange transaction logs are not truncated after the backup completes. The...

Windows 10 VM Hyper-V Guest processing skipped on 2012 R2 Host

Challenge A Backup Job for a Windows 10 VM running on a 2012 R2 Hyper-V Host will fail to engage VSS when application-aware image processing is enabled, generating the error: Error Guest processing skipped check guest OS VSS state and integration components version System.Exception Cause This...

How to Map Replicas in Cloud Connect

Purpose This KB article documents the procedure for mapping a replication job to a replica that was not created by a tenant's replication job. Cause Use case examples: The tenant has sent backup files to the Service Provider, and the Service Provider restores the VMs from the backup files to crea...

Service Provider Licensing

Challenge Starting with Veeam Backup & Replication 9.0 Update 2, there have been several changes to licensing for service providers. Solution Usage reporting Veeam Backup & Replication 9.0 Update 2 introduced usage reporting by the backup server. This is considered a pilot and does not yet replac...