1782 matches found
Restoring GPT Disk to Incompatible Legacy BIOS System
Challenge After selecting a restore point during the bare metal restore configuration, the following message pops up: OS disk in backup uses GPT disk. This may cause boot issues on BIOS systems. If this is ignored and the restore process completes, the following may happen when the restored machi...
VESQL database restore to Always On Availability Groups with automatic seeding enabled is hanging
Challenge VESQL database restore to Always ON Availability Group with automatic seeding enabled SQL 2016 SP1 and later does not work. Veeam SQL Explorer log shows repeating records like: 10/23/2017 8:19:22 PM 11 5160 SQL query: ALTER DATABASE SET HADR AVAILABILITY GROUP = 10/23/2017 8:19:32 PM 11...
How to Disable Monitoring of Specific Performance Counters in Veeam ONE
Purpose This article demonstrates how to limit the performance counters collected by Veeam ONE. This may be needed in situations where: There is a need to limit the network traffic between the Veeam ONE server and the virtual infrastructure servers. To decrease the Veeam ONE database growth rate...
Oracle error has occurred. ORA-01031: insufficient privileges
Challenge VSS operations fails for Oracle with: Oracle error has occurred. ORA-01031: insufficient privileges Cause This error is caused by an incorrect configuration for the service account leveraged for VSS operations when processing Oracle databases Solution Review permissions requirements:...
No Data or Old Data in Reports
Challenge Reports in Veeam ONE Web Client show no data or old data when generated Cause By default Veeam ONE is configured to run collection task at 3:00 am. Any data which comes after the task completion time will not be available in reports. A failed Reporter collection tasks could cause the...
How to Deploy Veeam Configuration Database in SQL AlwaysOn Availability Group
Multi-subnet SQL AlwaysOn clusters are not supported for hosting the Veeam Backup & Replication or Veeam Backup Enterprise Manager configuration databases. Purpose This article provides information on using a SQL AlwaysOn Availability Group to host the Veeam Backup & Replication and/or Veeam Back...
Backup Copy Seeding and Mapping for Cloud Connect
Objective This article documents how to seed a Backup Copy job for use with a Cloud Repository from a Veeam Cloud Service Provider. Solution Critical Notes Starting with Veeam Backup & Replication v10, there are now two different backup copy modes: Immediate copy and Periodic copy. The mode used ...
Cannot read event log Veeam MP – Management Servers
Challenge Error accessing event log on SCOM Management servers - Error 31551, 31552 in Event logs. Cause Starting in Veeam Management Pack for Microsoft System Center version 8, Dataset rules are used to collect host security profiles and snapshots. When a collector is installed on an agent, no...
VeeamONE SQL Database Log File (ldf) Growth
Challenge The transaction log file .ldf for the Veeam ONE configuration database VeeamONE consumes an unexpectedly large amount of disk space. Cause This occurs when the Recovery Model of the VeeamONE configuration database is set to Full or Bulk-Logged. Note: By deafult, Veeam ONE expects and...
Upgrade to Veeam Backup & Replication 9.5 fails with "Unsupported SQL Version"
Upgrade to Veeam Backup & Replication 9.5 you receive the error "Unsupported SQL Version"...
Release Notes for Veeam Management Pack 8.0 Update 3
Challenge Release Notes for Veeam Management Pack 8.0 Update 3 Cause Please confirm you are running Veeam Management Pack 8.0 prior to installing this update. You can check this in Operations Manager console under Administration | Management Packs, the build number should be 8.0.0.2218 or later. ...
NetApp hardware VSS provider limitation
Challenge Hyper-V Backup/Replication Job utilizing NetApp Data ONTAP VSS Hardware Provider reports warning or error message: "Another shadow copy creation is already in progress. Please wait a few moments and try again" Cause NetApp hardware VSS provider doesn't allow concurrent snapshot creation...
Windows 10 VM Hyper-V Guest processing skipped on 2012 R2 Host
Challenge A Backup Job for a Windows 10 VM running on a 2012 R2 Hyper-V Host will fail to engage VSS when application-aware image processing is enabled, generating the error: Error Guest processing skipped check guest OS VSS state and integration components version System.Exception Cause This...
How to Map Replicas in Cloud Connect
Purpose This KB article documents the procedure for mapping a replication job to a replica that was not created by a tenant's replication job. Cause Use case examples: The tenant has sent backup files to the Service Provider, and the Service Provider restores the VMs from the backup files to crea...
Release Notes for Veeam Backup & Replication 9.0 Update 2
More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 9.0 Update 2 Cause Please confirm you are running version 9.0.0.902 or 9.0.0.1491 prior to installing this updat...
The tasks array included at least one null element
Challenge Management Pack fails to display a segment of the environmental topology or a portion of performance information. The vmspi.log default location: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector\Log contains the following entries: + VP038 buildInventory...
Installing x86 Veeam Monitor client
Challenge Installation of Veeam ONE Monitor Client x86 is required. Cause To access VM console, the x86 version of Veeam ONE Monitor Client must be installed. Solution 1. Open Veeam ONE 9 distribution .iso and locate veeammonitorclnx86.msi file in the Monitor folder. 2. Run CMD as administrator...
How to get disk changed areas from CBT(changed block tracker) in vSphere
Purpose This article demonstrates how to pull the changed disk areas in a vSphere environment. Performing this task is intended as a way to demonstrate how changed block tracking functions for Veeam Backup & Replication jobs. The most common situation where this article comes into play is when a...
Backup and Replicas of virtual machines running on ESXi 6.0.x with Change Block Tracking (CBT) enabled may not be recoverable
Challenge Leveraging VMware Changed Block Tracking CBT data supplied by VMware ESXi 6.0 can potentially render the data in backups or replicas inconsistent or corrupt. Cause This is a VMware ESXi issue in CBT logic that affects ESXi 6.0 through ESXi 6.0 Update 1a. It is resolved with VMware ESXi...
Network name cannot contains the following symbols: ~`!@#$%^&*+=;'><|?*:"
Challenge When attempting to assign an Isolated Network name, the following error occurs: Network name cannot contains the following symbols: !@$%^&+=;'|?:" To allow a specific symbol, remove that symbol from the va...
Hyper-V crash consistent Backups/Replicas due to McAfee mfehidk driver
Challenge If McAfee FS minifilter MFEHIDK driver is loaded into Windows kernel, then it doesn't allow any other driver to load at lower altitudes, it only allows other drivers to load at higher altitudes, supposedly because of proactive defense logic of McAfee Antivirus. Therefore Veeam CBT drive...
Using V8 U-AIR wizards to restore Exchange 2003 and 2007
This KB article documents the procedure for restoring Application Items for Exchange 2003 and Exchange 2007. The Veeam Explorer for Microsoft Exchange does not support these versions of Exchange. In o...
Modifying Data Retention Policy in Veeam ONE
Purpose This article documents how to adjust the retention of collected data stored within the Veeam ONE database. Note: When retention is enforced, data within the database is removed, but the actual database file will not become smaller. To cause the Veeam ONE database file to become smaller on...
How to enable FILESTREAM and install RBS APIs in SQL for VESP
This KB article documents information that other users have found useful when configuring FILESTREAM and/or installing RBS APIs to work with Veeam Explorer for Microsoft SharePoint...
Backup Service Will Not Start Due To Group Policy
Challenge The Veeam Backup Service starts and then immediately stops. Svc.VeeamBackup.log contains errors such as: Error Unable to acquire privilege 'SeBackupPrivilege'. Error Unable to acquire privilege 'SeRestorePrivilege'. Cause According to the Required Permissions page of the user guide, the...
Failed to execute SQL scripts for Database
Challenge Upgrade from Veeam Backup & Replication 7 to 8 may fail with "Failed to execute SQL scripts for Database " Cause The issue is caused by mediapools which are not linked to any library but still contain tape media entries. This may happen when the library or standalone drive was exchanged...
Application-Aware Image Processing failure with SQL 2012 SP2 case-sensitive collation database
Job using Application-Aware Image Processing fails during VSS processing with: Unfreeze error: Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. A VSS crit...
VMware CBT Data Corruption
This KB explains and details how to detect/prevent the VMware bug that exists in VMware ESXi 4.x and 5.x...
Hyper-V Changed Block Tracking Troubleshooting
Challenge Backup and/or Replication jobs report that changed block tracking is not working properly. Article Applicability This article is only relevant when Veeam Backup & Replication is used with the following Hyper-V versions. In these older versions of Hyper-V there was no native CBT function...
Mount host is not specified for backup repository “Repository name”
Challenge When attempting to perform an Instant Recovery, Multi-OS FLR, or SureBackup the following error is thrown. Mount host is not specified for backup repository "" Multi-OS Restore: Instant Recovery: SureBackup: Solution Within the settings for the repository specified in the error there is...
"Virtual machine has ‘X’ megabytes of memory which is larger than the maximum ‘X’ megabytes supported by the datastore.”
Challenge Error "Virtual-machine-has-X-megabytes-of-memory-which-is-larger-than-the-maximum-X-megabytes-supported-by-the-datastore" can occur with Other OS FLR, Instant Recovery, or SureBackup. Cause Assuming the VeeamBackup datastore is present and not being used the first troubleshooting step f...
How to Seed a Backup Copy Job
Purpose This article provides references to documentation explaining how to manually seed a Backup Copy job with Veeam Backup & Replication. Solution Veeam Backup & Replication User Guide: Creating Seed for Backup Copy Job Veeam Backup & Replication User Guide: Backup Copy Job Mapping If this KB...
Failed to start service VeeamDeploymentService on ServerCore installation
Challenge Adding a Hyper-V core server to Veeam fails. The following is present in logs: Timestamp Error Failed to start service 'VeeamDeploymentService'. Host: 'x.x.x.x'.. Timestamp Error Failed to start deployment service on the target host Timestamp Error --tr:Failed to install service...
Error "BlobCall: Undefined function id: 'xx' "
Challenge Log truncation or indexing for the guest fails with one of the following errors: Failed to inventory guest system: BlobCall: Undefined function id: '9' Unable to truncate transaction logs. Details: BlobCall: Undefined function id: '18' Failed to collect Oracle info BlobCall: Undefined...
Error: Username or password is incorrect when adding vCloud Director
Challenge Encountering issue "Error: Username or password is incorrect" when adding vCloud Director to Veeam Backup & Replication. Solution 1. Verify that the correct password is being utilized. 2. Ports, Permissions, or DNS issues can cause this failure: 1. Ensure connectivity between the Veeam...
Windows Native File Level Restore Total Amount of Disks Limit
Limitations of quantity of disks for Windows and Multi-OS file level restore...
Installing Microsoft SQL Management Studio
Challenge Sometimes database edits are required to correct issues with Veeam ONE or Veeam Backup & Replication software. Cause Microsoft SQL Management Studio can be used to troubleshoot Veeam databases or install database hotfixes. Solution The latest release of SQL Server Management Studio is...
Unknown drive type [ISO]
Challenge After applying patch 1 for 6.1.0.181 you are no longer able to backup or replicate Hyper-V virtual machines, jobs fail with the "Unknown drive type ISO" error. The following entries can be seen in the job log: timestamp Error Failed to parse drive xmlnode. Xml:...
Veeam Management Pack Metric Definitions and VC Events
Purpose This article documents how to create custom alerts for monitoring setting changes within VMware vCenter and verifying the type of data being collected. For this purpose, Veeam provides a list of Veeam MP for VMware Metric Definitions and vCenter Events Definitions. Solution Veeam MP for...
NWork Download Now Button Is Available But Nothing Happens?
Challenge When clicking the "Download Now" Button, you are redirected to another Veeam page or stay at the Download page. OR Cause This is due to the "Download Now" Button, by default, creates a new tab and popups the .zip file that is trying to be downloaded. Solution There are 2 solutions for...
How to apply a SQL script to Veeam Backup & Replication/Veeam Backup Enterprise Manager Database
Purpose This article documents the procedure for applying a SQL script to a Microsoft SQL Server or PostgreSQL Database. Specifically, this article is targeted at the scenario where a support engineer has provided a .sql script to modify the Veeam Backup & Replication or Veeam Backup Enterprise...
Your license has expired
Challenge During upgrade to a newer version of Veeam Backup & Replication, the following error occurs: Solution Review KB1191 for information about how to download a new license file. More Information Prior to Veeam Backup & Replication v10, all license files were bound by version release. To...
After the "maindb.xml" file has been re-created the collector gets lost in nworks Enterprise Manager
The collector gets lost in nworks Enterprise Manager after the "maindb.xml" file has been re-created...
Veeam Backup & Replication Support for Rotated Media
Purpose This article provides links to documentation regarding Veeam Backup & Replication Repositories using Rotated Media. Solution Details about the functionality and configuration of repositories supporting rotated media can be found in the Veeam Backup & Replication User Guide: Limitations of...
SureBackup: Error: Mount with leaseId already activated
Challenge A SureBackup job displays the error: Error: Mount with leaseId 'xxx-xxx-xxx-xxx-xxx-xxx' already activated. Cause Surebackup will fail with this message if certain operations time out. Veeam Backup & Replication implements timeouts for most operations to protect against hangs. However,...
Could not open a connection to SQL Server
This article describes a solution for when a job fails with the error: "Could not open a connection to SQL Server"...
Unable to access file [unspecified filename] since it is locked
Challenge VMware holds a lock on the snapshot file while it is being consolidated. If there is an issue during this process, it is possible for further snapshots to be unable to consolidate, causing removal failures. You receive warnings that the snapshot removal process failed because '' is...
Veeam Product Licensing
Purpose This article provides information regarding Veeam product licensing acquisition, access, and usage. Solution General Information about Licensing Veeam Product Licensing Information Veeam Licensing Frequently Asked Questions Veeam Licensing Policy Veeam End User License Agreement EULA...
One or more arguments are not correct
Challenge Installation of AIR Wizard any of them fails with the error "One or more arguments are not correct." Cause There is a conflict with the Windows firewall. Solution Disable Windows Firewall and make sure its Windows service is stopped even if it is disabled, make sure it was stopped befor...
How to Bypasss Load Balancing in Veeam Management Pack for Microsoft System Center
Challenge Load Balancing is automatically enabled between multiple collectors within one failover group. The issue is when you do not want collectors to failover or load balance between the two. Cause Load Balancing is a feature within Veeam Management Pack for Microsoft System Center and it is s...