How to Migrate the Configuration and Repository Cache Databases

Article Applicability This article is intended for use in environments where Veeam Backup for Microsoft 365 8 is already installed. The information provided in this article outlines the process for migrating the Configuration and Cache Databases from one PostgreSQL instance to another, including...

Security Context Constraints(SCC) capabilities setting for Generic Storage Backup and Restore with OCP 4.11 or higher

Purpose This article describes Security Context ConstraintsSCC capabilities that need to be added to use Generic Backup and Restore feature capabilities on OCP 4.11 and higher. Known Issues With OCP 4.11, default security context constraints SCC have changed. Due to this, when using Generic Stora...

Veeam Kasten for Kubernetes Instant Recovery with Veeam Backup & Replication vPower NFS datastore

Purpose K10 Instant Recovery uses the Veeam Backup and Replication vPower NFS datastore to provide vSphere First Class Disks for storage. This feature enables "instant" recovery of workloads with Kubernetes. Solution The vPower NFS datastore is a fully functional datastore in the vSphere cluster...

Veeam Kasten for Kubernetes Performance Troubleshooting Guide

Purpose This article documents two of the most common performance tuning settings for Veeam Kasten for Kubernetes. Veeam Kasten for Kubernetes uses helm parameters, which can be tuned to adjust performance. The default settings should suit most environments. However, in complex environments,...

How to Configure an Air-Gapped Veeam Kasten for Kubernetes Deployment Using JFrog Artifactory

Purpose This article provides a step-by-step approach to configuring a JFrog Artifactory server and installing Veeam Kasten for Kubernetes. This allows for creating an air-gapped installation using a private container registry to install Veeam Kasten for Kubernetes. While this can always be done...

Release Information for Veeam Plug-In for AWS 7 Patch 1

Requirements Please confirm that you are running version Veeam Plug-In for AWS 7 build 7.0.0.615 or later before upgrading. You can find the currently installed build number Server Version in the About section under Configuration | Support Information | Updates. After installing Veeam Plug-In for...

Restore Entire Bucket to Zadara Object Storage Fails With "Error: Internal error: object key is empty."

Challenge Attempting to perform an Entire Bucket Restore with the the Destination set to New Bucket when using Zadara Object Storage fails with the error: Restore job failed Error: Internal error: object key is empty. ClientId: , BucketName: Cause This issue arises from a problem related to the...

Release Information for Veeam Backup for Red Hat Virtualization 3b

Requirements The Veeam Backup for Red Hat Virtualization 3b Plug-In may be used as part of a new deployment or to upgrade an existing Veeam Backup for Red Hat Virtualization Plug-In running versions 2.x - 3.x. After installing the Veeam Backup for Red Hat Virtualization 3b Plug-In, the...

Restore/Failover/SureBackup of Virtual Machines running Windows 8.1/Window Server 2012 R2 (or older) triggers chkdsk if Veeam Backup Server or Mount Server is Running Windows Server 2022 (or newer)

Challenge In the following scenarios, a Virtual Machine1 that was running Server 2012 R2/Windows 8.1 or lower will perform chkdsk on the first boot if the Veeam Backup Server is running Server 2022: A non-Domain Controller VM is being tested by SureBackup with the "Automatically disable Windows...

Release Information for Veeam Recovery Orchestrator 6 Cumulative Patches

Requirements This Cumulative Patch can be used to: update manually from a previous Veeam Recovery Orchestrator 6 release to the latest Cumulative Patch. upgrade an existing Veeam Recovery Orchestrator 5 server to Veeam Recovery Orchestrator 6 with the latest Cumulative Patch. install a new...

Exchange backup fails at "TeamsMessagesData" folder

Challenge Backup of an Exchange mailbox fails with the error: Failed to synchronize item changes in folder: TeamsMessagesData Copy Solution A stop-gap workaround for this error has been included with Veeam Backup for Microsoft 365 5d cumulative patch KB4235. This fix will cause the...

Veeam Verified: Primary Storage for Continuous Data Protection (CDP) with VMware VVOL

Purpose This article lists storage systems that Veeam has tested for use with VMware VVOL and Veeam's Continuous Data Protection CDP Replication. Tested Alliance Vendor Product Lines Cisco FlashStack based on Pure Storage FlashArray Cisco FlexPod based on NetApp ONTAP Cisco SmarStack based on HPE...

How to test Exchange Online service connection performance using Microsoft Support and Recovery Assistant

Purpose This article documents how to perform an Exchange Online connection performance test using Microsoft Support and Recovery Assistant tool. Results of this test may help in troubleshooting performance issues during Exchange services backup or restore in Veeam Backup for Microsoft 365...

Linux Guest File Restore Cannot Connect Backup Datastore to ESXi Host

Challenge While performing a Guest Files restore for "Linux and other..." the restore operation fails with the following error: Failed to mount restore point. Linux FLR appliance deploy failed Failed to connect backup datastore to the ESXi host Failed to add NFS datastore for NFS host, Failed to...

Managed Veeam Backup Agents are offline after Veeam Service Provider Console upgrade

Challenge After upgrading Veeam Service Provider Console, all Veeam Management Agents are listed as offline. Cause This may be caused by an incorrect security certificate configuration, which leads to the disconnection of the management agent on the Veeam Cloud Connect server after the upgrade. S...

“Failed to access public folders. An internal server error occurred”

Veeam Support Knowledge Base answer to: Error: “Failed to access public folders. An internal server error occurred”...

Release Information for INFINIDAT Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing INFINIDAT Plug-In v1.2.6, ensure that you are running Veeam Backup & Replication...

Veeam Backup for Microsoft 365 Modern App-Only Authentication Limitations

Information Veeam Backup for Microsoft 365 v8 and higher Due to Microsoft's deprecation of Basic Authentication, the only option available when adding a new Microsoft 365 organization to Veeam Backup for Microsoft 365 v8 is Modern App-Only Authentication. Veeam Backup for Microsoft 365 v7 and v7a...

Exploring VBO365 backups: Understanding Different Restore Scopes

Challenge You can explore backups in three different scopes: Backup Job , Organization , All organizations. Consider the following organizations added to the Veeam Backup for Microsoft 365 backup infrastructure; each of these organizations uses its own backup repository to store data: Organizatio...

How to Create Custom Backup Policy IAM Role

The Backup Policy IAM role is used to run the following backup operations: Enumerating of the resources.Taking EBS snapshots of selected EC2 instances volumes.Creating volumes from snapshots.Attaching...

Backup infrastructure missing in SCOM views after upgrade to Veeam Backup & Replication 9.5 U4

Challenge After you upgrade to Veeam Backup & Replication 9.5 Update 4, MP for Veeam Backup & Replication monitoring views in SCOM no longer display backup infrastructure partially or completely. The following events can be found in the SCOM Windows event log on the affected Veeam Backup &...

Veeam Availability Console v3 Patch 3 (build 2762)

Challenge Veeam Availability Console v3 Patch 3 build 2762. This update supersedes Veeam Availability Console v3 Patch 2 build 2725. Cause Please confirm you are running version 3.0.0.2647 or later prior to installing this Patch 3. You can check this under Windows Programs and features. After...

Service Provider guide on troubleshooting slow merge in Cloud Connect jobs

Challenge During synthetic operations, data processing is handled solely by a Cloud repository. This article provides troubleshooting recommendations which may help to correctly identify the cause of slowness, increase performance and shorten backup window. Solution 1 Storage performance The firs...

Veeam Availability Console U1 Cumulative Patch 1913

Challenge Veeam Availability Console U1 Cumulative Patch 1913. This update supersedes Veeam Availability Console U1 Cumulative Patch 1850. Cause Please confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1913. You can check this under Windows Programs and...

Veeam Availability Console U1 Cumulative Patch 1824

Challenge Veeam Availability Console U1 Cumulative Patch 1824. This update supersedes Veeam Availability Console U1 Cumulative Patch 1817. Cause Please confirm you are running version 2.0.2.1750 or later prior to installing this cumulative patch 1824. You can check this under Windows Programs and...

Release Notes for Veeam Management Pack 8.0 Update 6

Challenge Release Notes for Veeam Management Pack 8.0 Update 6. NOTE : The Veeam Management Pack 8.0 Update 6 cumulative patches for Veeam Backup & Replication monitoring and VMware vSphere 7.0 monitoring are available through kb2940 and kb3172 correspondingly. Cause Please confirm you are runnin...

Quantum storage devices may have a known Linux bug

Challenge To identify if a known linux bug is the cause for errors on a backup repository. Cause You will see a job fail with "unable to mkdir /var/log/sudo-io : File exists", this is caused by a bug in some versions of the sudo application. Solution Some quantum storage device's operating system...

Unable to install VAC management agent on Cloud Connect server after VAC migration

Challenge After migrating your Veeam Availability Console VAC installation to a new server, the following error message pops up when trying to add an existing Veeam Cloud Connect VCC server that was managed by the previous installation: Failed to install management agent on the Cloud Connect serv...

Usage of a predefined VMware ESXi extension (VIB) for Veeams Backup from Storage Snapshot with Cisco HyperFlex IOvisor processing

Challenge This article describes the usage of a predefined VMware ESXi extension VIB for Veeams Backup from Storage Snapshot with Cisco HyperFlex IOvisor processing. For details on how to perform these firewall changes manually please review KB2299. HyperFlex Version Specific Article Please follo...

A full backup is created when the RDX cartridge is changed

Challenge When an RDX storage is used as a repository in Veeam Backup & Replication, and a backup job from Veeam Agent for Microsoft Windows is targeted at it, a new backup chain will start each time the RDX cartridge is changed. Cause The behavior is by design. More information is available in t...

Release Notes for Veeam Management Pack 8.0 Update 4

Challenge Release Notes for Veeam Management Pack 8.0 Update 4. Cause Please confirm you are running Veeam Management Pack 8.0 prior to installing this update. You can check this in Operations Manager console under Administration | Management Packs, the build number should be 8.0.0.2218 or later...

Scale-Out Backup Repository Free Space Calculation

Challenge Jobs running to a Scale-Out Backup Repository report "No scale-out repository extents have sufficient disk space to store the backup file, " even though some of the extents have adequate free space. Cause At the beginning of a job, if no other jobs are running, Veeam Backup & Replicatio...

Failed logon event generated by Veeam ONE on Windows computers

Challenge Repeated audit events for failed logon with bad username or password occur on Hyper V hosts and in Veeam Backup & Replication environment. The events appear to be initiated by Veeam ONE service account. Cause The behavior is described in this Microsoft KB article. Solution Behavior by...

Orphaned Snapshot Alarm - Change Suppression Settings

Challenge Correct over frequent triggering of Snapshot alarm Cause Depending on environment and when data is pulled alarm can trigger at non specified interval. Solution Within Monitor, go to the Alarm Management tab, and locate the 'Orphaned VM Backup Snapshot' alarm I just search 'orphaned in t...

Dell EqualLogic Group Manager throws an error "Request target not found" after successful backup

Challenge After a successful backup of VMs stored on Dell EqualLogic storage especially when the option Allow processing of multiple VMs with a single volume snapshot is enabled you may receive an error in Group Manager "iSCSI login to target 'X.X.X.X:Y' from initiator 'X:X:X:X::Z' failed for...

How to Change Veeam ONE Data Collection Mode

Purpose This article documents how to change the Data Collection Mode used by Veeam ONE. Solution Change Data Collection Mode after Installation 1. Open the Veeam ONE Setting Utility. 2. In the Veeam ONE Settings Utility , select Scalability. 3. Choose the desitred Data Collection Mode and click...

Microsoft Exchange logs are not being truncated in Veeam Backup and Replication 9.5

Challenge After upgrade to version 9.5.0.711 Microsoft Exchange logs no longer get truncated. In the Windows Application event logs you might get an error with an event ID 2034. Cause This is a known issue in build 9.5.0.711. If you disable Microsoft SQL logs truncation in Job properties then...

Windows 10 VM Hyper-V Guest processing skipped on 2012 R2 Host

Challenge A Backup Job for a Windows 10 VM running on a 2012 R2 Hyper-V Host will fail to engage VSS when application-aware image processing is enabled, generating the error: Error Guest processing skipped check guest OS VSS state and integration components version System.Exception Cause This...

Failback That Was Canceled or Failed Results in CID Mismatch

Challenge In rare situations, if a VMware Replication Failback to Original VM fails or is canceled, the original VM may be left in a 'consolidation needed' state and cannot be powered on or consolidated because of errors such as: The parent virtual disk has been modified since the child was creat...

Veeam Management Pack 8.0 for System Center Update 1 Release Notes

Challenge Release Notes for Veeam Management Pack 8.0 for System Center Update 1. Cause Please confirm you are running Veeam Management Pack 8.0 prior to installing this update. You can check this in Operations Manager console under Administration | Management Packs, the build number should be...

Hyper-V crash consistent Backups/Replicas due to McAfee mfehidk driver

Challenge If McAfee FS minifilter MFEHIDK driver is loaded into Windows kernel, then it doesn't allow any other driver to load at lower altitudes, it only allows other drivers to load at higher altitudes, supposedly because of proactive defense logic of McAfee Antivirus. Therefore Veeam CBT drive...

An attempt to access data before the beginning-of-medium marker failed

Challenge During a tape related process in Veeam Backup & Replication the error "An attempt to access data before the beginning-of-medium marker failed" is thrown. Cause The most common cause of this is faulty tape. Solution If there is no content on the tape try erasing it, if the issue persists...

Failed to execute SQL scripts for Database

Challenge Upgrade from Veeam Backup & Replication 7 to 8 may fail with "Failed to execute SQL scripts for Database " Cause The issue is caused by mediapools which are not linked to any library but still contain tape media entries. This may happen when the library or standalone drive was exchanged...

Veeam doesn't clean up temporary datastore in vSphere after restore from NetApp storage snapshot

Challenge After completing one of the restore options available for NetApp storage snapshot, you may notice that the temporary datastore under the name "snap--" is still mounted on the ESXi hosts with inactive status. See the screenshot below for an example: After a manual rescan of the storage...

Monitoring of vSphere 4.x fails with Veeam MP v7

Challenge Though everything is configured correctly and you have successfully added vCenter 4.x or standalone ESX 4.x to Veeam Extensions as a Monitoring target, no data is shown in SCOM and you can see "Veeam VMware Collector: VMware connection is unavailable" alerts . Additionally, the followin...

Cannot uninstall Veeam MP because Microsoft.SystemCenter.SecureReferenceOverride MP is dependent

Challenge During an attempt to uninstall Veeam Management Pack for Microsoft System Center a message appears stating that Microsoft.SystemCenter.SecureReferenceOverride MP is dependent on Veeam Base Discovery MP: Cause The Microsoft.SystemCenter.SecureReferenceOverride contains information...

Task for VM on ESXi 5.5 or 6.0 fails with "VDDK Error: 1"

Article Applicability This article discusses an issue resolved in ESXi 5.5 Patch 08 and ESXi 6.0 Patch 03. If the error "VDDK error: 1 Unknown error." occurs with an ESXi host running a version more recent than ESXi 5.5 Patch 08 or ESXi 6.0 Patch 03, it is advisable to engage with both VMware...

Release Information for Veeam Backup & Replication 7 Patch 4

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Veeam Backup & Replication Patch 4 Release Notes Cause Please confirm you are running version 7.0.0.690, 7.0.0.715, 7.0.0.764, 7.0.0.771, 7.0.0.833, 7.0.0.83...

Automount is Disabled on VMware Backup Proxy

Challenge The Windows OS of a VMware Backup Proxy reports that automatic mounting of new volumes is disabled. Solution The automatic mounting of new volumes being disabled is an expected outcome for VMware Backup Proxies. As documented in the Veeam Backup & Replication User Guide: For Microsoft...

Failed to open VMDK. ESXi 5.5 and Veeam 7.0.0.764+

After updating Veeam or VMware such that a combination of ESXi 5.5 and Veeam 7.0.0.764 or higher exist within the environment, the jobs fail with error “Failed to open VMDK” and/or “Host not licensed...