Veeam Product Upgrade Guides

Upgrade Guides This article provides a list with links to the upgrade guides available within each product's user guide. Veeam Data Platform Veeam Backup & Replication Veeam ONE Veeam Recovery Orchestrator Veeam Plug-ins for Enterprise Applications Veeam Plug-in for SAP HANA Veeam Plug-in for...

Granular sudo Permissions for Management of Veeam Agent for Oracle Solaris

Purpose This article provides examples of granular 'sudo' configuration for the Linux account that will be used by Veeam Backup & Replication when managing Veeam Agent for Oracle Solaris deployments with a Protection Group. Solution The following granular sudo permissions were tested with Veeam...

Veeam Backup & Replication Install Fails with: "A later version of Veeam Explorer for Microsoft Exchange is already installed."

Challenge When attempting to install Veeam Backup & Replication version 12.1, 12.2, or 12.3 on a machine where Veeam Backup for Microsoft 365 version 8 is already installed, the Veeam Backup & Replication install fails with the error: A later version of Veeam Explorer for Microsoft Exchange is...

Alternative Method for Migrating Backups to Hardened Linux Repository

Please review the information in this article closely before performing any actions documented herein. This article documents a series of steps that if not performed precisely as documented, could result in data loss. Purpose This article documents an alternative method for migrating backups from...

Error: could not get determine if bucket supports versioning: Access Denied

Challenge Veeam Kasten for Kubernetes is unable to monitor or refresh the retention period of the data in the S3 bucket and cannot calculate the lock duration based on your retention setting because of this issue. This will show up as an error message in the notification bar: error: can't connect...

Upgrading Veeam Kasten for Kubernetes Fails With Parse Error

Challenge When upgrading to Veeam Kasten for Kubernetes 6.5.3 or higher the upgrade fails with: parse error at k10/templates/v0services.yaml:128: function "continue" not defined Cause This issue is related to the Helm binary version that is installed. Solution To resolve this issue, download the...

Job For .local Domain Fails When Using Ubuntu-base VMware Backup Proxy

Challenge Backup of VMware VMs fails when using an Ubuntu-based Linux VMware Proxy, and the VMware environment is added to Veeam with an FQDN ending in .local e.g., esxi.somedomain.local. In the Task Log, errors related to NFC connectivity can be found: Processing Error: NFC storage connection is...

Release History for Veeam ONE 12.1

Veeam ONE 12.1 Builds 12.1.0.3208 Release Information Release Notes What's New Download Information Product Upgrade Order As documented in the Veeam ONE Release Notes: If you have Veeam Backup & Replication servers connected to Veeam ONE, upgrade Veeam ONE first; Veeam Backup & Replication must b...

Release Information for Veeam Backup for Nutanix AHV 5 Cumulative Patches

Important Note Due to a potential issue in Veeam Backup for Nutanix AHV 5.0, which may negatively affect backup chains under specific circumstances, it is strongly recommended that you prepare a maintenance window to upgrade to Veeam Backup for Nutanix AHV 5.1 as soon as you are able - prior...

Release Information for Veeam Backup for Red Hat Virtualization 3b

Requirements The Veeam Backup for Red Hat Virtualization 3b Plug-In may be used as part of a new deployment or to upgrade an existing Veeam Backup for Red Hat Virtualization Plug-In running versions 2.x - 3.x. After installing the Veeam Backup for Red Hat Virtualization 3b Plug-In, the...

The Veeam KB Resource Hub

Top 10 Most Popular KBs for Q1 2026 1. KB1832: How to Collect Logs for Veeam Backup & Replication 2. KB1999: Antivirus Exclusions for Veeam Backup & Replication 3. KB4687: Unable to Interact with Some Hypervisors and Cloud Platforms 4. KB1471: How to Manually Back Up Veeam Configuration Databases...

Release Information for Veeam Backup for Nutanix AHV 4a

Requirements To upgrade to Veeam Backup for Nutanix AHV 4a, download the installer below and run it on the Veeam Backup & Replication server that manages the AHV Backup Appliances. The Veeam Backup for Nutanix AHV 4a Plug-In must be installed before updating the Nutanix AHV Backup Appliance. You...

How to Restrict Which Azure Subscriptions Are Accessible to an Azure Compute Account

Purpose This article documents how to restrict which subscriptions will be accessible to an Azure Compute account used by Veeam Backup & Replication. Use Case By default, IAM roles are assigned to a newly created Microsoft Entra ID application on all subscriptions visible to the Microsoft Entra I...

How to Reset Password for Veeam Backup for Salesforce

Purpose This article documents how to reset the password used to access Veeam Backup for Salesforce. Solution 1. Connect to the Veeam Backup for Salesforce machine via SSH 2. Run the script for changing the password: For Veeam Backup for Salesforce version 3: sudo /opt/vbsf/resetpassword.sh For...

Build Numbers and Versions of Veeam Backup for Microsoft Azure

This KB article lists all versions of Veeam Backup for Microsoft Azure and their respective build numbers. For more information on deploying the latest version of Veeam Backup for Microsoft Azure , visit: Veeam Backup for Microsoft Azure User Guide: Deploying Backup Appliance Veeam Backup for...

Veeam Backup for Microsoft 365 Auto-Update Fails - "Offline thumbprint check failed: certificate is invalid"

Challenge Veeam Backup for Microsoft 365's auto-update activated via the user interface may fail with: Offline thumbprint check failed: certificate is invalid. Cause This error is related to the Veeam Backup for Microsoft 365 updater's certificate checks. Solution This issue was resolved starting...

Restore to VMware Cloud Director fails when vmdk file extensions are missing

Article Applicability This article is relevant only when a vCloud VM restore fails and the restored disk files are missing their .vmdk file extension. Challenge When performing a vCloud VM Restore, the operation fails with the following generic error message : Restore job failed Error: Error in t...

Veeam Plug-In for Oracle RMAN Cumulative Patch P20211211

Requirements Veeam Plug-In for Oracle RMAN Cumulative Patch P20211211 requires at least Veeam Backup & Replication v11 GA 11.0.0.837. The Veeam Plug-In for Oracle RMAN package on this article is also included with the Veeam Backup & Replication 11a P20211211 installer ISO. It is provided here as ...

Release Information for Veeam Backup for Red Hat Virtualization 1.0

Beta Support Support for this Public Beta release will be provided to all customers with a valid support contract for other Veeam products. Veeam Backup for Red Hat Virtualization , a feature of Veeam Backup & Replication, provides the necessary capabilities to meet your backup targets and servic...

Architecture Guideline for NEC EXPRESSCLUSTER X

Challenge When using NEC EXPRESSCLUSTER X NEC CLUSTERPRO X in Japan Market with Veeam Agent for Microsoft Windows or Veeam Backup & Replication, there are specific configuration requirements to ensure successful backup and restores. Solution Please refer to the Software Integration Guide on the N...

Release Information for Veeam Backup for Microsoft Azure v2a

Requirements You can check your build number under Configuration | Support Information | About | Server version by clicking the gear icon at the top-right corner of the main menu in Veeam Backup for Microsoft Azure. After installing, your build number will be 2.0.0.337. What's New The new version...

How to split entire organization backup job on per-service basis

Challenge It might be required to create a backup job that would only process a particular Microsoft Office 365 service. This might help to improve backup performance of each service as well as to isolate performance issue to a particular service. Solution This example demonstrates creating a...

How to Configure Connections Required for Veeam Backup for Google Cloud in Highly Secured Environments

If your backup appliance is deployed in a highly secured environment with all outbound connections restricted, you must perform the following configuration steps to make Veeam Backup for Google Cloud function properly: 1. Allow internet access to the following Google Cloud APIs: Compute Engine AP...

The provided client secret keys are expired.

Challenge Veeam Backup for Microsoft 365 displays one of the following errors: The provided client secret keys are expired. Copy Error: AADSTS7000222: The provided client secret keys are expired. Visit the Azure Portal to create new keys for your app, or consider using certificate credentials for...

AWS User Account Permissions for Deployment of Veeam Backup for AWS Appliance

This article documents the granular permissions needed for deploying a new Veeam Backup for AWS appliance...

Release Information for DataCore Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing DataCore Plug-In v1.2.2, ensure that you are running Veeam Backup & Replication 12.3.0.3...

Release Information for Veeam Backup for Nutanix AHV 2.1

This update has been superseded by Veeam Backup for Nutanix AHV 3.0. Requirements Be sure to review the upgrade check list section of the User Guide document closely prior to upgrading as Veeam Backup for Nutanix AHV 2.1 supports integration with Veeam Backup & Replication version 10 and later. Y...

Veeam Service Provider Console Plugin for ConnectWise Automate opens empty configuration in ConnectWise Automate Control Center

Challenge After successfully installing the Veeam Service Provider Console Plugin for ConnectWise Automate, the Integration tab for Veeam Service Provider Console displays no data. Cause Lack of permissions for account used to log in to ConnectWise Automate and coexistence of 2 plugins: Veeam...

Release Information for Veeam ONE 11

This version has been superseded by Veeam ONE 11a. Requirements Make sure you are running Veeam ONE version 9.5 Update 4 build 9.5.4.4566 or later builds prior to installing this update. You can check this under Help | About in Veeam ONE console. After upgrading, your build will be version...

VAO fails to deploy a VAO agent to a standalone Veeam Backup & Replication server

Challenge When VAO tries to deploy a VAO agent to a standalone Veeam Backup & Replication server, you get a generic error "Failed to communicate to agent", and all VAO attempts to communicate with the VAO agent fail. You can also see the following error in the VAO agent logs located in the log...

Veeam Backup for Microsoft 365 Upgrade Paths

Shared Server with Veeam Backup & Replication If Veeam Backup & Replication is installed on the same server as Veeam Backup for Microsoft 365, upgrade Veeam Backup for Microsoft 365 before upgrading Veeam Backup & Replication. Shared Server Compatibility of Veeam Backup for Microsoft 365 and Veea...

How to Assign Permissions to Service Accounts Used by Veeam Backup for Google Cloud Platform

Challenge Veeam Backup for Google Cloud Platform requires a service account in each GCP project where data protection and disaster recovery tasks will be performed. The tasks include the following: Creating Snapshots Manually Performing Backup Perform Restore Adding Backup Repositories Create...

Online-only files in OneDrive folder not backed up by Veeam Agent for Microsoft Windows

Challenge A restore point created by Veeam Agent for Microsoft Windows appears to be missing files from a user's OneDrive folder. Upon further investigation, it is determined that Files On-Demand was enabled, and the missing files were in an Online-only state at the time of backup. Cause As a...

Support for IBM Cloud for VMware Solutions

Support Statement IBM Cloud for VMware Solutions provides full bare metal and hypervisor access and complete administrative permissions to vCenter, NSX, and any additional services. This ensures customers who transition their VMware infrastructure to IBM Cloud can expect a consistent level of...

Release Information for Veeam Management Pack for Microsoft System Center 9

This version has been superseded by Veeam Management Pack for Microsoft System Center version 9a. Requirements Please confirm that you are running version 8.0 build 8.0.0.2218 or later prior to upgrading. You can check this in the Operations Manager console under Administration, Management Packs...

Release Information for Veeam Backup for AWS v2

Requirements IMPORTANT You cannot update Veeam Backup for AWS operating in the Paid edition to version 2.0 from the Veeam Backup for AWS Web UI. To update the product, you must install Veeam Backup for AWS version 2.0 from AWS Marketplace on a new EC2 instance, and then migrate Veeam Backup for A...

Veeam Management Pack 8.0 Update 6 cumulative patch for VMware vSphere 7.0 monitoring

Challenge Veeam Management Pack 8.0 Update 6 is not compatible with VMware vSphere 7.0 and later. When you try to connect to vCenter Servers running VMware vSphere 7.0, you get the following error: "Cannot connect to "YourVcenterName" on port 443. Unsupported API version." Cause The issue is...

Backup to NFS repository may hang

Challenge After the backup job starts, some task may hang if all of the following conditions are met: The backup repository type is the NFS repository. A Linux server is selected as a gateway server explicitly or it was selected by the automatic selection from options. NFS v3 is used to access th...

Veeam Backup for Microsoft 365 4a cumulative patch KB3089

Challenge Veeam Backup for Microsoft 365 4a cumulative patch KB3089. Cause Please confirm you are running Veeam Backup for Microsoft 365 4a build 4.0.0.1553 prior to installing this cumulative patch KB3089. You can check this under Help About in Veeam Backup for Microsoft 365 console. After...

Release notes for Veeam Backup for Microsoft 365 4b

Challenge Release Notes for Veeam Backup for Microsoft 365 4b. Please note that Veeam Backup for Microsoft 365 4с is now available and contains all the resolved issues from Veeam Backup for Microsoft 365 4b. Cause Please confirm you are running Veeam Backup for Microsoft 365 version 2.0 builds...

How to Create Custom IAM Role to Perform Restores

How to Create Custom IAM Role to Perform Restores...

Veeam Availability Orchestrator v2 Patch 1 (build 1463)

Challenge This patch fixes the following issue found in VAO 2.0. The presence of backup job objects created by Veeam plug-in backup jobs cause VAO Restore Plans to fail locating valid restore points required for the restore process. The following example shows the issue found in the Readiness Che...

Release Information for Veeam Backup & Replication 9.5 Update 4

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release information for Veeam Backup & Replication 9.5 Update 4 Cause Please confirm that you are running version 9.0 Update 2 build 9.0.0.1715 or later prio...

Veeam Data Privacy Policy

Solution In accordance with the General Data Protection Regulation GDPR introduced on May 25, 2018. If you would like to: Delete your personal information Unsubscribe from marketing communications Get or update your personal information or for any general legal requests and GDPR compliance...

Considerations and Limitation - Live Resizing VHDX Disk

Challenge After live resizing a VHDX file, the following issue can occur based on the operation that was performed: Shrink -- If the VHDX associated with a VM is shrunk, the backup task for that VM will fail, and the following exception will be found in the Agent..Source. log file: cli|...

SQL Log Truncation and Log Backup Silently Fails After Installing Veeam 9.5 Update 3

Challenge After installing Veeam 9.5 Update 3, SQL logs are not truncated during backup, but the truncation task is still marked as a success in the job statistics. SQL Log Backup sessions complete with 0 KB transferred. You can confirm if any SQL VMs are affected by this change by checking the...

How to collect logs for cases involving Oracle

Challenge An issue with backing up of the Oracle database server and/or removal of Oracle archived logs is suspected. Veeam Technical Support would like to gather information from your servers and databases to investigate this issue. Additional logs must be gathered manually from the guest OS on...

Veeam Agent for Microsoft Windows fails to start due to a port conflict

Challenge A Veeam Agent for Microsoft Windows backup job ​with the following error message: Error: The remote procedure call failed and did not execute RPC function call failed. Function name: GetSvcVersion. Target machine: xxx.xxx.xxx.xxx Copy Cause This error message relates to a failure to...

Importing Veeam ONE Monitor alarms

Challenge You need to import all alarms with their default values into Veeam ONE Monitor. Solution 1. Obtain the full list of alarms for version 9.0 here or for version 9.5 here. 2. Open Veeam ONE Monitor and navigate to the Alarm Management node. 3. Right-click on the container you wish to impor...

'Events data collection failure' Issue

Challenge Veeam ONE raises Events data collection failure against Veeam Backup & Replication or Hyper-V server. Cause Permissions, UAC configuration, and firewall settings need to be configured. Solution Troubleshooting Checks Verify that the account used to connect to Veeam Backup & Replication ...