How to Relocate Veeam Backup & Replication Backup Files

Other Data Relocation-Related Articles KB2236 --Moving backup files to/from a Scale-Out Backup Repository. KB2321 -- Changing the backup location of Veeam Agent jobs operating in Standalone mode not directly controlled by Veeam Backup & Replication but targeting a Veeam Backup & Replication...

Veeam ONE Monitor performance data collection times out

Challenge You are facing the following configuration issue: Veeam ONE Monitor performance graphs show the No Data Available message. Cause VeeamDCS.log file contains the following errors: ​Collecting thread has failed to initialize The operation has timed out and will be stopped Collecting thread...

How to troubleshoot CIM hardware monitoring

Challenge The CIM API allows Veeam products to receive up-to-date information without requesting hardware refreshes, but this requires a separate connection, and if that connection cannot be made, the hardware data will be collected as it was in earlier versions, and request periodic hardware...

Direct-SAN Transport mode – Requirements and Troubleshooting

Purpose This article documents how to set up Direct SAN Access for use with Veeam Backup & Replication. The Direct SAN access transport mode is recommended for VMs whose disks are located on shared VMFS SAN LUNs that are connected to ESXi hosts over FC, FCoE, iSCSI, and on shared SAS storage. In...

“Nvram” File is Missing on Target Replica Location

When a replication job starts, it fails right away with the following error message: External FIB refers to non-existing file. FIB: VMname.nvram...

SureBackup: A connection attempt failed

Challenge Cause Veeam Backup & Replication is not able to connect to the Virtual Lab and grab network settings from the web server. Solution If you assign a proxy appliance an IP address from the same network where the Veeam B&R server is located, Veeam B&R will automatically add a new route to t...

Enterprise Manager works with http, but not with https

Challenge This article covers two scenarios: The Veeam Backup Enterprise Manager webpage is not able to be reached when using both HTTP and HTTPS. or The Veeam Backup Enterprise Manager webpage is accessible when using HTTP, but fails to load when using HTTPS. Solution Enterprise Manager Webpage ...

Internet Access From Virtual Lab

Purpose This article documents how to enable machines operating within the Virtual Lab isolated network to access the internet. Solution The function documented in this KB enables the virtual lab proxy appliance to act as an internet proxy. This proxy function only passes web browser traffic. Thi...

Unable to access the virtual machine configuration: Invalid datastore path

Challenge SureBackup/Instant Recovery session fails with the error: Unable to access the virtual machine configuration: Invalid datastore path Log Files list: Error Failed to register VM name 'XYZaf5107a9120c43e687c33c3d6f4c073c', is template 'False' System.Exception Error Unable to access the...

How to Disable the Renaming of Reversed Incremental VBK File

Article Applicability This article is related to the automatic renaming of the VBK file, which occurs only when using Reverse Incremental backup mode. Note: Reverse Incremental as a backup mode will begin being deprecated starting in version 13 of Veeam Backup & Replication. For more information,...

Gaps in Performance Data Graphs, Missing Alerts, or MP Views Greyed Out in Veeam Management Pack

Cause This problem can occur if the agent's cache needs to be cleaned up. Please note that you need to ensure that the Operations Manager agent has been configured properly after clearing cache. Otherwise, the issue will reoccur. Please refer to the Configuring Operations Manager Agent Knowledge...

Backup Logs Periodically Is Not Supported for More Than One Database Engine per Job Object (Veeam Agents and Plug-ins)

Challenge When saving Guest Processing settings for a Veeam Agents backup job with periodic transaction log backup enabled for more than one database engine Microsoft SQL Server, Oracle, or PostgreSQL on the same job object, the following error occurs: Concurrent transaction log backup is not...

Avoiding Unplanned Reboots and Service Restarts When Upgrading Veeam Analytics Service

Purpose The Veeam Analytics Service runs on every Veeam Backup & Replication server connected to Veeam ONE. When Veeam ONE is upgraded, it automatically upgrades the Veeam Analytics Service on each connected server. On Windows-based Veeam Backup & Replication deployments, this upgrade can install...

List of Security Fixes and Improvements in Veeam Plug-in for Scale Computing HyperCore

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Plug-in for Scale Computing HyperCore. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between...

List of Security Fixes and Improvements in Veeam Plug-in for AWS

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Plug-in for AWS. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases. Security Fixes a...

Build Numbers and Versions of Veeam Plug-In for Platform9

This KB article lists all versions of the Veeam Plug-In for Platform9 and their respective worker build numbers. Version | Plug-In / Worker Build | Release Date ---|---|--- Veeam Plug-In for Platform9 1 Releases Veeam Plug-In for Platform9 1.0 Included with Veeam Backup & Replication 13.1 |...

Release Information for Veeam Plug-In for AWS 10 Patches

Release Information 10.2.0.11 2026-08-25 What's New Security and Performance Third-party libraries and packages were updated to address their discovered vulnerabilities. Overall stability and product security have been improved. 10.1.0.41 2026-05-27 What's New Security and Performance Third-party...

Support Statement — Nutanix Mine with Veeam End of Life

Details Nutanix Mine with Veeam reached End-of-Life on 2026-04-30. As of this date, technical support cases may no longer be opened, and no further software or security updates will be provided. For more information, see the Nutanix EOL Announcement Bulletin - Nutanix Mine, released 2025-04-30...

Release Information for Veeam Plug-In for Microsoft Azure 8 Cumulative Patches

Requirements Please confirm that you are running Veeam Plug-In for Microsoft Azure v8 build 8.0.0.334 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Veeam Plug-...

SharePoint and OneDrive Items May Not Be Displayed

Article Applicability The solution provided in this article requires Veeam Backup for Microsoft 365 8.1 or higher. The issue discussed in this article only occurs under particular circumstances. Review the Cause section closely. This article is marked as related to Veeam Backup for Microsoft 365 ...

How to Disable Boot Prompt in Veeam Agent for Windows Recovery Media

Version Requirement Requires Veeam Agent for Microsoft Windows version 6.3, which is included with Veeam Backup & Replication 12.3. Purpose This article documents how to disable the 'Press any key to boot from CD or DVD... " prompt that appears when booting from the Veeam Agent for Microsoft...

Guest OS File Restore Fails on Self-Referencing Junction Points

Challenge Using Guest OS File Restore to restore a folder containing a junction point that redirects back to the initial folder fails with the error: Win32 error:The name of the file cannot be resolved by the system. Code: 1921 For example, attempting to restore a user's AppData folder the restor...

Veeam Data Cloud for Microsoft Azure Release Information and Build Numbers

You are viewing an archived changelog for Veeam Data Cloud for Microsoft Azure. Changelog information has moved to a dedicated webpage, where you can find updates for all Veeam Data Cloud workloads in one place. Click here to visit the new changelog. This KB article lists all versions of Veeam Da...

Veeam Backup & Replication Install Fails with: "A later version of Veeam Explorer for Microsoft Exchange is already installed."

Challenge When attempting to install Veeam Backup & Replication version 12.1, 12.2, or 12.3 on a machine where Veeam Backup for Microsoft 365 version 8 is already installed, the Veeam Backup & Replication install fails with the error: A later version of Veeam Explorer for Microsoft Exchange is...

Release Information for Veeam Plug-In for AWS 8 Patch 1

Requirements Please confirm that you are running version Veeam Plug-In for AWS v8 build 8.0.0.845 or later before upgrading. You can find the currently installed build number Product version in the About section under Configuration | Support Information | Updates. After installing Veeam Plug-In f...

XFS Volume Restore Fails to Mount

Challenge Description: XFS kernel module remembers the old UUID and refuses to mount Cloning an XFS volume and mounting the filesystem of the cloned volume on the same node as the source volume will throw a "duplicate UUID" error or similar errors. The cloning of the volume reflects everything fr...

Backup Failing With `Too many snapshots` When Using Longhorn as a Storage Provisioner

Challenge Veeam Kasten for Kubernetes backup action for longhorn volumes fails with the error message: too many snapshots created Cause When integrating with CSI-based volumes, Veeam Kasten for Kubernetes employs VolumeSnapshot resources to create snapshots during backup operations. With Longhorn...

How to Clean Up Veeam Kasten for Kubernetes Orphaned Volumes on GKE k8s 1.28.x

Purpose This guide provides instructions on how to clean up Veeam Kasten for Kubernetes provisioned PVs that are not deleted, causing orphaned volumes in the GKE k8s 1.28 release. It has been observed on GKE running k8s 1.28, Veeam Kasten for Kubernetes provisioned PVs using in-tree provisioner...

How to Add a Blueprint Target Using Execution Hooks From the Policy API

Purpose This article explains how to set resources other than namespaces as the hooks for blueprint subjects. By default, hooks sets the namespace as the target for the blueprint unless specified otherwise. Solution Veeam Kasten for Kubernetes supports kanister execution hooks through Policy API...

How to Enable Changed Block Tracking for Guest Cluster on vSphere with Tanzu

Purpose Changed Block Tracking is a VMware feature that tracks changes in virtual disks. Veeam Kasten for Kubernetes uses this feature in vSphere with Tanzu Guest Clusters to efficiently back up Persistent Volumes. Enabling Changed Block Tracking in each Supervisor Cluster where Veeam Kasten for...

Azure Bill Forecast High After Subscribing to Veeam Data Cloud

Challenge After subscribing to Veeam Data Cloud for Microsoft 365 via Microsoft Marketplace, the Cost Analysis chart within the Microsoft Azure portal displays a forecasted future cost much higher than expected. Cause The forecast chart in the Cost Analysis tile uses a simplified algorithm for...

Veeam Intelligence Updates

Learn more about Veeam Intelligence for Individual Products Veeam Backup & Replication User Guide Veeam Intelligence Veeam ONE User Guide Veeam Intelligence Veeam Service Provider Console Guide for End Users Veeam Intelligence Purpose This article documents new features, enhancements, and fixes...

Hotfix to Improve Handling of Self-Signed Certificates Used By On-Prem Object Storage with IAM/STS Endpoints, Agent, VM jobs, and Cloud Connect

Article Applicability The hotfix discussed in this article is only necessary when using an on-prem object storage appliance that utilizes self-signed certificates, and you are being affected in the ways described in the Resolved Issues section. If you are not experiencing the errors listed in thi...

'Unauthorized to make an AWS request.' When Using AWS Israel Region

Challenge When creating a new AWS S3 Object Storage Repository with the recently launched AWS Israel region il-central-1, configuring a Helper Appliance fails with the error: Unauthorized to make an AWS request. Cause This error occurs because the AWS SDK libraries used by Veeam Backup &...

Full Restore Point Generated by Veeam Agent for Microsoft Windows Cluster Backup Is Larger Than Source Cluster

Challenge The Backup Job for a Failover Cluster, or its associated Backup Copy Job, generates full .vbk restore points that are larger than the source Failover Cluster. Cause During the cluster backup, Veeam Agent for Microsoft Windows will deduplicate the blocks within shared disks. However, if...

How to Send a Test Email Notification Using PowerShell

This article documents a method for sending a simple email via PowerShell...

Mounting SMB Share During AIX Bare Metal Restore Results in Inaccessible Data on Restored Machine

Challenge After mounting a CIFS/SMB mount in the Bare Metal Restore environment, data on some VG aren't accessible in the restored system. Cause This issue occurs because affected VG's major device number in /dev doesn't match information within ODM. Detailed Cause: Before a CIFS/SMB share can be...

Veeam Backup & Replication Communication With Azure Proxy Fails With "The RPC server is unavailable"

Challenge When attempting to add an Azure Restore Proxy Appliance to Veeam Backup & Replication or performing a Restore to Microsoft Azure using an Azure Restore Proxy Appliance, the following errors may occur: When attempting to add an Azure Restore Proxy Appliance: Failed to save Azure proxy...

NAS Recycle Bin impact on Veeam Backup & Replication Repositories

Automatic Recycle Bin Exclusion Starting in Veeam Backup & Replication 12, the storage rescan operation will automatically exclude most recycle bin folders from being scanned. This improvement has reduced the occurrence of issues necessitating this KB article. However, some edge cases may exist...

Veeam Explorer for Oracle restore fails with: "You have new mail in /var/spool/mail/root"

Challenge Restoring an Oracle Database to a Linux server using Veeam Explorer for Oracle fails with: Error: Wrong SCP response: 1.scp: /root You have new mail in /var/spool/mail/root/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxx: No such file or directory Copy Log Example Uploading file Unix mask: 0766,...

Veeam Plug-In for Oracle RMAN Cumulative Patch P20210507

Challenge A backup using the RMAN plug-in fails with the following error: ORA-19511: non RMAN, but media manager or vendor specific failure, error text: Operation is terminated. Copy Cause The failures can happen due to desynchronization between different threads started in different backup...

Release Information for DataCore Plug-In for Veeam Backup & Replication

This plug-in leverages the Veeam Universal Storage API, which enables storage OEMs to allow Veeam Backup & Replication integration to the arrays for backup and replication jobs. Requirements Before installing DataCore Plug-In v1.2.2, ensure that you are running Veeam Backup & Replication 12.3.0.3...

How to Create a Secure IAM Policy for Connection to S3 Object Storage

Purpose This article documents how to create a secure IAM policy to connect to the S3 bucket used as an object storage repository in Veeam Backup for Microsoft 365 for storing backup data. Solution The following permissions will allow Veeam Backup for Microsoft 365 to access the S3 bucket to save...

Veeam Management Pack 8.0 Update 6 cumulative patch for VMware vSphere 7.0 monitoring

Challenge Veeam Management Pack 8.0 Update 6 is not compatible with VMware vSphere 7.0 and later. When you try to connect to vCenter Servers running VMware vSphere 7.0, you get the following error: "Cannot connect to "YourVcenterName" on port 443. Unsupported API version." Cause The issue is...

Veeam ONE Remote Code Execution Vulnerabilities

Challenge Vulnerabilities in Veeam ONE Agent components residing on Veeam ONE and Veeam Backup & Replication servers allow executing malicious code remotely without authentication. This may lead to gaining control over the target system. Severity : critical CVSS v3 score : 9.8 Cause Veeam ONE Age...

Data corruption due to unreliable SMB (CIFS) shares

Challenge Storages that use the SMB CIFS protocol without the continuous availability and write-through features can cause data corruption in case of technical outages. This can lead to restore or backup problems. Cause If shares operate without the continuous availability feature in the...

Veeam Backup for Microsoft 365 Support for Microsoft Office 365 Multi-Geo Tenant

Purpose This article documents Limitations and Considerations when using Veeam Backup for Microsoft 365 to protect Microsoft 365 with the Multi-Geo feature enabled. Solution Veeam Backup for Microsoft 365 6.0 and newer The Multi-Geo feature is fully supported but has the following limitations:...

Release notes for Veeam Backup for Microsoft 365 4b

Challenge Release Notes for Veeam Backup for Microsoft 365 4b. Please note that Veeam Backup for Microsoft 365 4с is now available and contains all the resolved issues from Veeam Backup for Microsoft 365 4b. Cause Please confirm you are running Veeam Backup for Microsoft 365 version 2.0 builds...

Veeam Availability Console v3 Patch 4 (build 2795)

Challenge Veeam Availability Console v3 Patch 4 build 2795. This update supersedes Veeam Availability Console v3 Patch 3 build 2762. Cause Please confirm you are running version 3.0.0.2647 or later prior to installing this Patch 4. You can check this under Windows Programs and features. After...

Veeam Availability Orchestrator v2 Patch 1 (build 1463)

Challenge This patch fixes the following issue found in VAO 2.0. The presence of backup job objects created by Veeam plug-in backup jobs cause VAO Restore Plans to fail locating valid restore points required for the restore process. The following example shows the issue found in the Readiness Che...