5316 matches found
MDX Wrapped Applications: Supported Frameworks
MDX Applications can crash when they are developed using unsupported Frameworks and Libraries...
Citrix Receiver for Windows Quick Reference Version List
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article contains a list of publicly released version numbers and release dates for the Citrix...
App Layering does not support downgrading the ELM
I just upgraded my ELM, and I'm having problems. How do I downgrade?...
Workspace App for iOS - Error 'EAP is activated and not supported on iOS' when connecting through Netscaler Gateway
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users are unable to connect using Workspace App for iOS through Netscaler Gateway. The connection wi...
SD-WAN ERROR: Registry versions are not compatible so the Virtual WAN service cannot run. You must manually update the configuration
Unable to install a configuration package on a brand new branch appliance. Configuration package was created running version 9.3.3 Branch appliance is running version 9.1.1 from factory When installing the configuration package on the branch via LCM Local Change Management, the new configuration ...
Workspace App for Windows - Error "Cannot start app" intermittently
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Intermittently application launch fails with errors "Cannot start" or "Cannot start app" In Windows...
Failed To Add Machines To Catalog-The virtual machine Could Not Be Found On Any Available Connection
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Receiver for Windows 4.11 | Error "Unable to connect to the server. error SSL Error 4"
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Adding layer versions with Nutanix fails with error: Failed to execute the script.
When trying to add versions to layers, the task may fail with an error. Failed to execute the script. Unable to perform the operation. The Nutanix server has encountered a failure processing the request 500. Error: internal server error. Details: Error occurred while creating Disk image...
Windows 10 v1903 and v1909 – Citrix Known Issues
Microsoft releases software updates for Windows 10 twice a year through the Semi-Annual Channel. Microsoft released its Semi-Annual Channel called 'May 2019 Update' v1903 in May 2019 and released its nextSemi-Annual Channel called 'November 2019 Update' v1909 in November 2019. This article is...
After importing a certificate PEM file with more than one CERTIFICATE section, you cannot access the management console
You have a PEM file which contains a PRIVATE KEY section, and more than one CERTIFICATE section. The additional CERTIFICATE sections are for other root certificate authorities. In the Management Console, you go to Settings and Configuration, and upload the certificate. Once that completes, the...
Error "A fatal error occurred. Would you like to restart Citrix receiver?"
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Error "A fatal error occurred. Would you like to restart Citrix receiver?"...
Query on how TransparentKeyPassthrough affects window resize.
To know how transparent key passthough works in the backend and how it affects the behavior of the client window...
How to Use SR-IOV Feature in XenServer
This article describes following items. How to configure SR-IOV Network How to create SR-IOV VLAN network How to assign SR-IOV Network to a VM How to destroy SR-IOV Network Additional steps for NICs that use a legacy driver...
How to merge vDisk versions using Diskpart
There are times we need to import a vDisk with all the changes stored in different versions while the XML of it is not available. We can use this method to create a merged base outside PVS before importing it in a farm which will not require XML or PVP files for it...
Renewing SSL Listener Certificate With Different Public Provider in Citrix Endpoint Management
This article will help walk through the process on renewing SSL Listener certificate...
KMS Activation Takes Too Much Time to Finish
After configured KMS mentioned in CTX128276, the KMS activation takes too much time to finish...
VDA BSOD With Message: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (CtxMcsWbc.sys)
Server VDAs from a machine catalog using the MCS I/O feature blue screen with message:SYSTEMTHREADEXCEPTIONNOTHANDLED CtxMcsWbc.sys...
Error: "Your apps are not available at this time" after upgrading to the new Workspace UI
After upgrading to the new Workspace UI, Citrix Cloud end users are no longer able to access their resources and receive the message "Your apps are not available at this time."...
Applayering 4.11- unable to add pvs connector
while adding a pvs connector, we get an error as Failed to validate the Domain User and Password. Check credentials .One or more of the PVS server configuration fields is invalid. Please check your selections...
Error: "HTTP/1.1 Internal Server Error 43554" When Logging to NetScaler
App Enumeration failure with "HTTP 1.1 Internal server error 43554"...
Start Menu Left Click is not Working on Windows 10 and Server 2016
Start Menu left click does not show start menu on Windows 10 and Server 2016...
Unable to deploy custom receiver from Store front. Getting " An error occurred while saving changes on the "Deploy Citrix Receiver" property dialog. Please check the log in event viewer and try again."
While trying to add customized "receiver.exe" to deploy receiver option in Storefront, you might get following error while saving it. "An error occurred while saving changes on the "Deploy Citrix Receiver" property dialog. Please check the log in event viewer and try again". It works fine with...
Understanding NetScaler SD-WAN Route Defaults
The following are some points that will help you understanding NetScaler SD-WAN route defaults: The default route cost applied to all user-created routes is 5 unless explicitly set otherwise. All routes created by the user have the default route cost unless the user explicitly sets an alternate...
Troubleshooting Network or Link Issues on NetScaler SD-WAN
Troubleshooting NetScaler SD-WAN network or link issues...
High CPU Utilization on PVS 7.6 Servers
PVS 7.6: High CPU Utilization...
Error: "Cannot add app " on Android When Trying to Add App from XenMobile App Store
The user gets "Cannot add app " on the Android device when trying to add an app from XenMobile App Store, and MDMERRORUSERDEPROVISIONED gets logged in Debug logs. Other already installed apps work normally. Device has not been purposefully removed, and the device looks normal in XenMobile console...
Citrix Receiver 4.9 LTSR - Self service mode set to false, desktop icons constantly flashing
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Installed Citrix Receiver 4.9 LTSR on some of the test VDAs published desktops and ever since...
How to change the timeouts for the vSphere Connector
Sometimes a customer's environment is much slower than we planned for. We saw a scenario where disk moves and copies were taking several hours while still completing successfully. The vSphere connector was timing out much earlier, though. The ability to configure the timeouts is in 4.3 and all...
NetScaler Gateway Error: "The published resource is not available currently"
Error: The published resource is not available currently...
Restrictions Dialog Prompt When Launch Apps
When you launch the published apps in Japanese OS, the following “Restrictions Dialog” may appear if the policy of "Prevent access to drives from My Computer" enabled...
HDX session stops responding when using two-finger scroll on a touchpad
Citrix HDX session may stop responding and hang when using the two-finger scroll on a touchpad. This was observed in certain machines running Windows 8 or 10 with Receiver 4.10 or higher...
Error: "Cannot Complete Your Request" When Connecting to StoreFront Through Proxy
The following error is displayed when connecting to StoreFront through proxy due to proxy configuration: Cannot Complete Your Request...
WEM Agents showing random incorrect bindings
Agents are showing as bound to multiple config sets, bound multiple times to the same set, or to none at all...
Error: "Cannot Complete Your Request" due to “Default.htm” file being corrupted on Storefront
The following error is displayed due to “Default.htm” file being corrupted on Storefront: Cannot Complete Your Request...
Error: "Cannot Complete Your Request" Due to Incorrect Citrix Gateway URL Usage
The following error is displayed due to incorrect Citrix Gateway URL usage: Cannot Complete Your Request...
XenMobile 10.8 fixed issues
XenMobile 10.8 includes the following fixed issues. For fixed issues related to XenMobile Apps, seeFixed issues. When you upload an .ipa enterprise app to XenMobile Server, occasionally the upload fails. The following error message appears: Uploaded mobile app is invalid. Application icon was not...
App Layering: How to force the ELM to use a specific SMB version for file servers
In the ELM, when connecting to a file share, we test all the SMB versions that we support, from top to bottom, until we get a successful login. We specifically try 3.02, 3.0, 2.1, 2.0 and 1.0, in that order, before giving up. An SMB server is supposed to return "Not Supported" when an attempt is...
Configuring a SDX Channel from the SVM
Identify how configure LACP in SDX Channel...
HTML5 Error "Citrix Receiver cannot connect to the server" from external connection
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. Internally users are able to launch application via HTML5 Client. But externally users are unable to...
Delivery Controller cannot get License Server site information
The Delivery Controller cannot obtain the License Server site configuration. No License Server is registered...
How to troubleshoot XenServer USB Passthrough related issues
This article describes common error scenarios as well as general troubleshooting tips for XenServer USB Passthrough feature...
Cannot run Windows updates on Office layer due to error C80001FE (4.x, 2.x)
Windows update succeeds on a new OS layer version but reports error C80001FE when a layer with Microsoft Office is booted with the new OS layer version. This may be caused by hiding an update in the OS layer...
PVS targets using MAK Licensing intermittently fail to reactivate
PVS targets using a vdisk that has the radio button set to MAK licensing will intermittently fail to reactivate after rebooting. PVS CDF traces may also show an error that the device does not exist in the VAMT database. "Device: 10.10.10.10 not found in Vamt database."...
Space not freed up after force-canceling a task
When editing a layer or publishing an image, you see extra space consumed in the "Layering Service" Local Storage normally. You attempt to cancel the operation, but the task does not cancel. Eventually after 60 minutes the cancel operation gets to the Stalled state, allowing you to force-cancel t...
SSO PassThrough is not working in Microsoft Edge Browser.
SSO Pass-through is not working in Microsoft Edge Browser...
Bluefin (Ingenico) IPP320 failing to communicate with Sage Exchange Desktop via ICA Channel Serial COM Port
Serial COM port redirected device Bluefin Ingenico IPP320 with encryption, fails to complete the communication with the Sage Payment Solutions...
How to restrict users to access device settings on Samsung devices in KIOSK mode
Restrict users to access device settings in Samsung KIOSK mode...