5317 matches found
Unable to turn off the maintenance mode for Azure hosting connection after upgrading DDC's to 2203
Getting an error "Attempt to perform the operation failed. The license in use by the connection is invalid" while trying to turn off the maintenance mode for Azure hosting connection after upgrading DDC's to 2203...
CVAD II Unable to connect to Database from DDC and getting an error "reenter controller address"
Re-enter controller address on DDC error on sql : SSPI Handshake failed with error code 0x8009030c, state 14 while establishing a connection with integrated security; the connection has been closed. Reason: AcceptSecurityContext failed You will be able to find the authentication failures/logon...
The high MGMT CPU issue is preventing users access to Netscaler via GUI or SSH.
After upgrading Netscaler to version 13.1-42+, executing the "" command results in a high management CPU issue, causing users to be unable to log in to Netscaler via the GUI or SSH...
Runtime error 255 at 74FE35D2 occurs when try to install application on ICA session
Some special applications cannot be installed on the ICA session. RDP or Hypervisor VM Console does not have this problem...
NetScaler AAA sessions' explanation under "Reporting>Citrix Gateway>AAA>AAA sessions"
This guide provides an explanation of the "AAA sessions" section within the ADC Application Delivery Controller reporting, specifically under "Citrix Gateway."...
SNMP Manager cannot get data from NetScaler
SNMP manager cannot get data from NetScaler, getting error "No Response from " when doing snmpwalk in SNMP manager. root@Zabbix snmpwalk -v 2c -c Timeout: No Response from Note: The SNMP manager is Zabbix in this case...
Radius authentication failure
According to network trace captured on NetScaler, there is no response from radius server after NetScaler sending Access-Request packet toradius server. This issue occurred suddenly, and the related configuration of radius authentication on NetScaler has not changed...
NetScaler NTP sync failure when NTP server Root Dispersion value greater that 1 second
NetScaler NTP sync failure when Root Dispersion value is larger than 1 second. Dispersion isthe maximum difference recorded between the NTP client and the NTP serverrecorded in seconds. Root Dispersion measures the maximum amount of variance between the NTP server and its known time source. If...
Both NetScaler HA nodes status NOT_UP after Primary HA-MON enabled interface down
There is one direct cable connectedbetween Primary node and Secondary node, The cable connection is not via switch. Both interfaces are HA MON enabled. Both NetScaler HA nodes status turn to NOTUP after Primary HA-MON enabled interface is down...
Adding a new server to a switch side triggers Err-Disabled on the connected Netscaler interface.
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-pattern parameter in the rewrite action was removed in 13.1
When user configure rewrite action with pattern param in GUI or CLI in NS 13.1, below error may prompt:"ERRO: No such argument -pattern" e.g add rewrite action rwainsertintracaptchaag insertbeforeall "HTTP.RES.BODY8000.SETTEXTMODEIGNORECASE" q" " + "" -pattern "" ERROR: No such argument -pattern...
How to check jQuery version that used by NetScaler Gateway
NetScaler jQuery version check method...
HOW TO | New network printers are not saving after re-logon
• The users are able to connect and add their network printers to their VDI sessions. However, after logoff the printer settings are not being retained within the user profile. • We would like to retain the network printer within the profile so that it is available for all subsequent logins...
Live migration within a pool that doesn't have shared storage by using the xe CLI
To migrate VMs between hosts that do not share storage storage live migration by using the xe CLI, not XenCenter...
STOREFRONT monitor status DOWN with reason "Probe failed" in NetScaler
customer found the Monitor result show "Probe failed" when binding STOREFRONT monitor to Load balance storefront service. There is no issue for TCP type monitor...
Update to latest Citrix Hypervisor 8.2 CU1 hotfixes
To update to most recent hotfixes for the supported Citrix Hypervisor 8.2 CU1...
Unable to set up HA in GUI after upgrading to 14.1
After upgrading to 14.1 4.42, when trying to add HA node from GUI, the following error will be thrown even RPC password is correct. Changing RPC password from GUI will not help to resolve this issue...
"Unable to process your request" error while registering for two-factor authentication
Registerfor two-factor authentication by using the following steps: ------- 1. Open a browser, navigate to the Workspace sign-in page, and select Don’t have a token? 2. Enter their user name in the domain\username format or their company email address and select Next. Citrix Cloud then sends the...
NetScaler ns.log "Failed to process setclient for id , user due to "<license limit reached>""
Customer finds following message in /var/log/ns.log, which indicates some gateway users failed to login: Aug 14 09:17:01 x.x.x.x 08/14/2023:01:17:01 GMT xxxxxxx 0-PPE-5 : default SSLVPN Message 503230 0 : "Failed to process setclient for id , user due to " "...
ADM collector metric services port 5563 is down on VPXs
Traffic Management Load Balancing Service ADM collector metric services port 5563 is down on the VPX...
HA sync issue between primary and secondary node
ADC- HA Sync failure Error: Unable to connect to Primary. Please check the network connectivity from secondary to Primary...
How to configure URL Transformation to transform part of URL Path
When accessinghttp://example.com/url1/xxxx, Netscalercan transform /url1/ to /url2/ and preserve other parts, then forward to backend server...
XenCenter fails to remove host from the Pool
Removal of a Hypervisor from a Pool when XenCenter fails...
Multiple errors are displayed after running the "show ha syncfailures" command on HA secondary node
Multiple errors are displayed after running the "show ha syncfailures" command on the HA secondary node, like below: ---------- show ha syncfailures exec: bind policy patset nsvpnclientuseragents AGEE -index 1 -charset ASCII ERROR: Pattern index already in use, try using other index exec: bind...
SAML Metadata Import Errors when Federation Metadata XML file is larger than 64KB
The following messages are observed at the logs: Mar 3 15:55:42 GMT LAB01ADC1 0-PPE-0 : default AAATM Message 1903432 0 : "Parsing sso url"Mar 3 15:55:42 GMT LAB01ADC1 0-PPE-0 : default AAATM Message 1903433 0 : "Parsing sso url"Mar 3 15:55:42 GMT LAB01ADC1 0-PPE-0 : default AAATM Message 1903434...
WEM Service : Unable to connect to the Citrix WEM cloud connectors
Unable to refresh the cache of the WEM agent which uses proxy for Internet access Cache refresh is possible on the WEM agent with direct Internet access...
What Proxy will be used by Citrix Workspace App
Which proxy does the Citrix Receiver/Workspace app use for these settings and if this registry key is mentioned: HKEYCURRENTUSER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\DefaultConnectionSettings The 9th value contains the proxy setting. The value could be: 09 when...
While trying to gather logs the file shows "Could not process the file. File size is too large".
- While trying to reach the logs via the ADC GUI it says "Could not process the file. File size is too large " - The file is not that large less than 1-5 MB and can be observed via CLI or extracted via SFTP. - Only fails via GUI...
"404 Not Found" Error When Accessing NetScaler Gateway index.html Page After NetScaler Upgrade
Following an NetScaler upgrade, attempting to access the Citrix Gateway index.html page results in a "404 Not Found" error...
XenServer: Block Size Shared storage best practices
Requirements for attaching iSCSI storage to a XenServer with regards to block size...
How to add, delete or modify On-Prem ADM Agent ciphers
Provide the steps to modify ciphers used on ADM Agent on prem...
How to verify hardware health status on NetScaler MPX
How to verify hardware health status on NetScaler MPX...
How to silent install workspace app for linux
Silent install workspace app for linux package. Use case: installation for multiple users using a script...
Citrix Endpoint Management (aka XenMobile Server) 10.15.0 Rolling Patch 3
Package name: xms10.15.0.10327.bin For: XenMobile Server 10.15.0 Deployment type: On-premises only Replaces: xms10.15.0.10220.bin and xms10.15.0.10125.bin Date: July 2023 Languages supported: English US Important notes about this update As a best practice, Citrix recommends that you install this...
Citrix Secure Access for Windows fails to allow traffic through VPN after an upgrade to 23.x.x.x
After a successful connection to the Citrix Secure Access CSA client in full tunnel, none of the traffic passes through the VPN. Access to the applications using an IP address or DNS over the tunnel is blocked. The issue is limited to domain-joined machines where the Intranet IP address is...
Nested Virtualization Statement for Citrix Hypervisor
Query of "Does Citrix Hypervisor support Nested Virtualization in VMs"...
Citrix session disconnects unexpectedly which appears to be a CWA Crash
The users ICA session simply drops after a few seconds of turning grey. The cause seems to be a Workspace App crash, a dump file is created of the wfice32 process and the application crash is logged in event viewer. Error event: Faulting application name: WFICA32.EXE, version: 22.10.0.15, time...
How to Verify Load Balancing Cookie Insert Persistence on NetScaler
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How to Vmotion ADM HA deployment
Vmotion in ADM HA...
Reauthorize Error "Your FAS rules are not using the latest authorization certificate".
FAS console shows the message "Reauthorize Error "Your FAS rules are not using the latest authorization certificate" when you attempt to Reauthorize...
Failed to paste the copied content from client to Linux VDA
Copy content from a client machine to a Linux desktop failed randomly, nothing will be pasted into the Linux desktop. Meanwhile, this issue is not observed in a Windows VDA accessed from the same client machine. Copy content from a client machine, e.g. text. Move the mouse to the Linux desktop an...
VMs Boot Extremely Slowly on Specific Hosts
VMs boot extremely slowly on specific hosts, the booting process mainly stuck in the phrase when vm icon changes from yellow to blue...
DNS Resolution through NetScaler Fails with Unknown Host Error
DNS resolution for FQDN fails and following error is received when pinging FQDN from NetScaler: VPX-190 ping www.citrix.com ping: cannot resolve www.citrix.com: Unknown host ERROR:...
Citrix Gateway Store Domain Passthrough Limitation
Explain domain passthrough support limitation with Netscaler Gateway scenario...
Randomly Failure when Launching Virtual Desktop through NetScaler Gateway
Randomly, end user would report Virtual Desktop launching failure issue via NetScaler Gateway...
Your account cannot be added using this server address. Make sure you entered it correctly
Error "Your account cannot be added using this server address. Make sure you entered it correctly. You may need to enter your email address instead." when trying to logon Gateway URL via Citrix Workspace...
Complete SSO at CWA launch
Once CWA.exe starts user is not fully signed in user uses SAML to sign in to their local machine. User will need to interactive with CWA Launch a resource or refresh CWA to complete the authentication which results enumeration for new changes for the CWA. How to achieve SSO at CWA.exe at launch s...
Firewall Whitelisting for Delivery Controllers to add Azure as a Hosting Connection
Requesting a Firewall white-list for Delivery Controller with connecting to Azure Subscription as a hosting connection...