5325 matches found
Citrix Receiver Application Icons are Unavailable from Systray
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After installing Citrix Receiver 3.0 and configuring it for PN Agent operation, users cannot configu...
Citrix Endpoint Management (aka XenMobile Server) 10.12.0 Rolling Patch 7
Package name:xms10.12.0.10714.bin For: XenMobile Server 10.12.0 Deployment type: On-premises only Replaces:xms10.12.0.10102.bin, xms10.12.0.10204.bin, xms10.12.0.10324.bin, xms10.12.0.10417.bin, xms10.12.0.10539.bin, and xms10.12.0.10613.bin Date:March, 2021 Languages supported:English US Readme...
How to remove and restore a Citrix ADC HA pair without causing IP conflict?
How to remove and restore HA pair without causing IP conflict...
General procedure for xenserver/citrix hypervisor upgrade
General procedure for xenserver/citrix hypervisor upgrade...
Published Application Launch Hangs at "Connection established. Negotiating capabilities"
Published application hangs at "Connection established. Negotiating capabilities" for about 30 sec before successful launch...
Connection Failure Reports on Director
Reasons for the Connection failure reports on the Director...
Citrix license expiring before actual expiration date in license file
Overview When a term-based license is purchased, The entitlements are active for the duration of the term, Citrix recommends customers renew and re-deploy licenses well in advance of the expiration dates to mitigate risk and ensure business continuity. Issue Description A subset of Citrix license...
How to Configure a Citrix Gateway Appliance with Unlimited ICA Connections
This article contains information about configuring a Citrix Gateway appliance with unlimited Independent Computing Architecture ICA connections...
Citrix SDWAN: Local internet breakout traffic is always been sent via Secondary link despite Primary link is up.
Customer has two WAN links bound to Internet Services. One link is Primary and another links is Secondary. The internet traffic is always going via Secondary WAN link despite Primary link is UP. Due to this, when Secondary link goes down, the internet access is getting lost for all the users...
Secure Browser : How to use secure connection between Storefront and Cloud Connector for Secure Browser Service
How to use secure connection between Storefront and Cloud Connector for Secure Browser Service...
iOS Enrollment - Remote Management on DEP devices: Your credentials are either missing or wrong. Try again
When authenticating in Remote Management page the AD user cannot authenticate. Then it gets an error message: Your credentials are either missing or wrong. Try again...
The memory usage for SoapServer and StreamService keeps increasing slowly in the PVS server
According to our observation, the memory usage for SoapServer and StreamService keeps increasing slowly in the PVS server. The whole memory usage of that server is low. memory usage meansPrivate Working Set + Shared Working Set...
How to land on the Favourites view under Apps on StoreFront 1912?
To set the default landing page to 'Favourites' under the apps tab in 1912. By default, the landing page is 'Home'. The below script would help in achieving the same: Step 1: In the Storefront console, navigate to 'Manage Receiver for Web Sites' Step 2: Click configure and browse to 'Client...
CWA for Android: Fail to Launch Apps and Desktops
Applications are enumerated correct, But when you try launch Apps it fails to connect. Error logged during launch is "javax.net.ssl.SSLPeerUnverifiedException: Check that all CAs are compliant and are installed properly" Full trace ======= "2021-01-20T06:57:18.559+0530","TCPSocketFactory","INFO...
Receiver upgrade on VDA to Citrix Workspace App will cause Grey Output from Webcam
In this scenario, the VDA 7.15 CU3 comes with Receiver 4.12 in the original installation. However, due to a security concern, the Receiver needed to be updated to Citrix Workspace 1912. After the update, when using the webcam, the camera is detected, but instead of the image, only a grey field is...
Microsoft Security Update Validation Report January 2021
Microsoft’s January 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...
Change Password Option Not Available
Client Users Are Unable To See The Option "Change Password" Through Citrix Storefront Web...
Hotfix XS82E013 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX286756 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 1
Package name:xms10.13.0.10129.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces:None Replaced by:CTX296934 Date:December, 2020 Languages supported:English US Readme version:1.00 Readme Revision History Version| Date| Change Description ---|---|--- 1.00| December, 2020|...
Common Resolutions to “Cannot Complete Your Request” Error when connecting through Citrix Gateway
Symptoms or Error The “Cannot Complete Your Request” error is displayed whenconnecting through Citrix Gateway. However, this is an error could occur when connecting to StoreFront Server directly or through Load Balancer based on different deployment scenarios. To narrow down through which...
Common issues when trying to access Citrix Cloud Admin Portal
When trying to access the Citrix cloud portal as an administrator you may encounter issues if the account has not been properly onboarded or configured. Symptoms "Unable to process your request" on Citrix Cloud Portal Display of FAKE FAKE under orgID after login Receiving "Sorry, that link isn't...
Hotfix XS81E004 - For Citrix Hypervisor 8.1
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.1. All customers who are affected by the issues described inCTX275165 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Note: Ensure that you use XenCenter 8.1.2 or later to install...
Hotfix XS82E001 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX277456 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Driver Disk for LSI megaraid sas 07.701.18.00+rc1 - For XenServer 7.x CR
Who Should Install this Driver Disk? Customers running a Citrix XenServer 7.x Current Release who use LSI's megaraid-sas driver and wish to use the latest version of the following: Driver Module| Version ---|--- megaraid-sas| 07.701.18.00+rc1 Issues Resolved In this Driver Disk Includes general...
Citrix Endpoint Management (aka XenMobile Server) 10.9.0 Rolling Patch 5
Package name:xms10.9.0.10507.bin For: XenMobile Server 10.9.0 Deployment type: On-premises only Replaces:xms10.9.0.10405.bin, xms10.9.0.10303.bin, xms10.9.0.10204.bin, xms10.9.0.10105.bin Date:July, 2020 Languages supported:English US Readme version:1.00 Readme Revision History Version| Date|...
Hotfix XS80E005 - For Citrix Hypervisor 8.0
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX263477 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Ensure that you also installCTX258428 - Hotfix XS80E006 - For...
Driver Disk for Qlogic netxtreme2 7.14.71.1 - For Citrix Hypervisor 8.x CR
Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Qlogic's netxtreme2 driver and wish to use the latest version of the following: Driver Module| Version ---|--- bnx2| 2.2.5z bnx2fc| 2.12.13 bnx2i| 2.11.25.0 bnx2x| 1.715.4.2 cnic| 2.5.21a Issues Resolve...
Updates to XenIface Windows I/O driver - For Citrix Hypervisor and XenServer
Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest version The following versions of XenIface are the latest that are available through Windows Automatic...
How to collect data for ADC Gateway VPN issues
To provide a comprehensive guide on how to properly collect data for issues with ADC when these issues are related to Full VPN...
Error: "Cannot complete your request" when login to the Storefront with SAML.
While login to the Storefront with SAML authentication getting "Cannot complete your request" Storefront error : Event ID 6 CitrixAGBasic single sign-on failed because the supplied domain: domain.com is invalid. This has two main causes, either; The single sign-on domain specified in the session...
Unable to add published apps icons in the endpoint’s Desktop
The customer is installing CWA1912 in multiple endpoint machines running Windows 7 for one of his clients He is using a 3rd party tool to install CWA via CLI massively. He is pushing the StoreFront Store via GPO and not through the installation command. He already installed CWA in some machines a...
Storefront: Error adding user account in the administrative local group
An error displays during Storefront installation "There was an error adding user account in the administrative local group to the citrixstorefrontadministrator local group."...
Extended Keys Not Appearing When Selecting "Keyboard" Button in Desktop Viewer - Citrix Workspace App for iOS
When using a Smart Keyboard, unable to display extended keys when selecting the "Keyboard" option on Citrix Workspace App for iOS on iOS 12.x devices...
Extract and Use Custom Attributes from Active Directory for NetScaler Appliance
Although Active Directory AD username and realm/domain attributes are often sufficient for identifying a user, at times you need even more details of the user. For example, "UserPrincipalName" that contains the user’s domain might represent a forest level realm and not the organization to which t...
CWA for Linux/CWA for iOS : Unable to type inside Windows 10 session
When a Windows 10 session is launched from Workspace app for Linux and Workspace app for iOS , we cannot type anything inside a session...
Seamless Configuration Settings for the Citrix Receiver (Online Plugin) for Windows
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article contains information about client-side seamless flags in Citrix Online Plugin 9.0 and...
Secure Apps / SecureWeb Supportability with WkWebview framework
WkWebView is not supported in the following scenarios: Devices running iOS 10 or earlier. Setups configured for Full VPN Mode. Setups running Endpoint Management integration with EMS/Intune. Apps that use two instances of the WKWebView component simultaneously. If you are already using the Full V...
App Layering 2001: Can't Finalize Layer - An error occurred while finalizing version '1.7' of Layer 'Windows 10 1909 German'
After installing the latest Cumulative Update, Cannot finalize the Version. Getting Error Message: An error occurred while finalizing version '1.7' of Layer 'Windows 10 1909 German'...
Create a HAR file for Firefox
The following instructions provide you the steps necessary to create a HAR file when it is requested from Citrix Technical Support...
Endpoint management - How to Configure Exchange Policy for Office 365
This article explains how to configure Exchange policy to work with Office 365...
Citrix Workspace app for macOS and Retina displays
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. What’s changed? We have optimized Citrix workspace app for macOS and retina displays within virtual...
WEM Agent refresh causes Desktop and Taskbar icons to flicker after Registry Value Actions are processed
Each time the WEM Agent refreshes the icons on the taskbar and desktop flicker...
Schedule reboot does not restart machines and it stays in Shutdown state in Virtual App - 7.15 LTSR
When Delivery Group scheduled time for reboot hits some VDAs reboot normally but others remain in Shutdown state until they are manually turned on...
"Unable to access the Virtual machines configuration: Unable to access file"
Unable to create machines using XenDesktop Setup wizard and observe error: '0 device created, 1 failed '. Detailed error: "Unable to access the Virtual machines configuration: Unable to access file "...
SmartCard device is disconnected from ICA after 60s .Users smart card connection is timed out while renewing the certificates on Smart card
When users are using SmartCard device to Launch Desktop or Application, the have noticed that after logging to ICA session Citrix Virtual Apps & desktops version 7.15 CU2 LTSR on Windows Server 2016 all user's certificates checked with special application. If a certificate is not valid/expired,...
XenMobile LDAP Settings: Bad Request
When attempting to configure an LDAP server in XenMobile, "Bad Request" is shown in the web console. LDAP connection is attempted on port 389 plain text. Ping to the LDAP server is successful. Connection is successful. XenMobile Debug Logs show the following: 2018-05-18T13:09:08.526+0000 | | INFO...
Types of NetScaler and NetScaler Gateway Licenses
This article describes the types of licenses available for NetScaler and NetScaler Gateway appliances. NetScaler licenses are assigned to physical MPX and virtual VPX appliances. Logical SDX appliances require licenses for each physical appliance and each virtual instance. Refer to NetScaler...
Error: The CSS expiry date in your license does not support this product version
After upgrading XenDesktop, error can be seen in Studio: "The Customer Success Services CSS expiry date in your license does not support this product version. This product version is not supported by licenses that are available on the License Server and connections cannot be made. Renew Customer...
Secure Hub 10.5 : Enrollment fails with error : "Can't enroll device- WorxHome cannot enroll device because it failed to establish a secure connection with server"
Using an older Secure Hub version confirmed on 10.5, 10.6.0, enrollment fails right after enrollment URL without being able to get to authentication screen with the following: Logs will show the following: 05-03 12:12:29.406 10851 10869 D "SecureHub": "DETAIL...