How to remove "Ghost" NIC devices from Windows

Unidesk 2.X releases before 2.8.3:After Desktops have been backed up and restored to a new CachePoint, the NIC doesn't come up. Even after restarting to apply changes and rediscovering the disks, the driver does not appear to install correctly. This can also happen during layer changes on a...

Microsoft updates fail: 80071a91, 80070BC9, 80079c59, 8007000e, or prompt for restart forever

Microsoft Windows OS update fails with an error and requests a desktop reboot on all subsequent attempts to check for updates. The most common update failure codes are 0x80071a91, 0x80070BC9, 0x80079c59,0x8007000e...

How to configure Google Chrome for Citrix WebHelper invoked mode

Citrix WebHelper for Google chrome can work as invoked mode or Non-invoked mode toaccess XenApp/XenDesktop resource. The article describes configuration steps for Citrix WebHelper invoked mode. It is essential to have access to back-end application via NetScaler Gateway when Receiver Client...

CVE-2016-9603 - Citrix XenServer Security Update

Description of Problem A security issue has been identified within Citrix XenServer. This issue could, if exploited, allow the administrator of an HVM guest VM to compromise the host. The following vulnerability has been addressed: CVE-2016-9603 High: QEMU: Cirrus VGA Heap overflow via display...

Information : XenApp/XenDesktop Performance Counters

1. CitrixBrokerService 1. Application Cache Writes 2. Brokered Sessions 3. Database Avg. Transaction Time 4. Database Connected 5. Database Transaction Errors/sec 6. Database Transaction/sec 7. Deregistration Requests 8. Expired Launches/sec 9. Expired Registrations 10. Expired Registration/sec...

How to Enable HA Using XenServer CLI

This article describes how to enable HA using XenServer CLI. HA can be enabled on a pool using either XenCenter or the command-line interface. In either case, you will specify a set of priorities that determine which VMs should be given highest restart priority when a pool is over committed...

Session launches in HTML5 instead of native Workspace app/Citrix Receiver

When a user attempts to launch a session from the StoreFront website, the session would be launched automatically via Workspace app for HTML5 instead of native Workspace app...

How to Deploy and Troubleshoot ADC as a SAML IdP or SP

SAML is an authentication method which allows the Client to authenticate to a trusted third party before accessing protected resources. For a SAML setup, the authenticating party is called the Identity Provider IdP and the resource that the user is trying to access is called the Service Provider...

Using Task Scheduler to automate the collection of CDF traces

It gets difficult at times when we need to capture CDF traces for a specific period of time. We have different tools like CDF Control, Scout and CDF Monitor, however it requires manual intervention to start and stop the traces and yet there are chances that the traces might get over-written if yo...

"The Process Does Not Possess the 'SeSecurityPrivilege' Privilege Which is Required for this Operation" While Running The Command 'New-DeliveryServicesCertificate'

When attemptingto add a new server to server group the followingerror is encountered : An error occurred running the command: 'New-DeliveryServicesCertificate' The process does not possess the 'SeSecurityPrivilege' privilege which is required for this operation. At C:\Program Files\Citrix\Receive...

Users unable to see the pinned taskbar icons with UPM profile

Users unable to open an application from the pinned taskbar icons...

how to fix stale CIFS mounts on XenServer

how to fix stale CIFS mounts on XenServer...

How to Enable Azure Active Directory Enrollment of Windows 10 Devices with XenMobile

When a Windows device is joined to Azure Active Directory, the device can be automatically enrolled in XenMobile. To enable this, add the XenMobile enrollment URL to Azure Active Directory as detailed in this article. You can join Windows 10 devices to Microsoft Azure AD in any of the following...

Profile Management: File Type Association (FTA) Fails to Roam on Windows 10 and Windows Server 2016

On Windows 10 and Windows Server 2016, Microsoft introduced a new security mechanism to check settings of default applications in the registry. Occasionally, the Windows Profile Service changes the security settings of the user registry entry. As a result, the settings of default applications are...

Citrix Director Displays "In Supplemental Grace Period Time until grace expires"

Citrix Director shows License server issues as follows: License server state: OK Grace state: In Supplemental Grace Period Time until grace expires: 6 days 4 hours License server status is "Not Connected". Studio is able to connect to the license server, there are enough licenses and license serv...

Xenmobile : MDM and MAM Console Features

There's a lot to consider while deciding the enrollment mode MDM/MAM to the XenMobile environment. What devices should you choose? How should you manage them? What are the devices features available from the console etc. How do you ensure that your network remains secure while still being user...

Invalid password "nsgslbautosync: unable to establish master SSH connection: master process exited"

After changing the RPC passwords on our Netscalers, GSLB synchronization fails. Reverting to the default passwords allows GSLB sync to function. A non-default password is desired. Errors in the ns.log: "nsgslbautosync: Error executing command on gslb site...Reason: Error: Invalid username or...

Citrix Director: Configuring,Managing Alerts and Notifications

In this article, we will take a look at how to configure, visualize your alerts, manage them, analyze their details and historically track alert trends...

Application launch results in White screen Through NetScaler Gateway using Windows Receiver 8.1

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After Receiving the ICA File and Clicking on Application Results in White Screen...

File upload fails if the file size is Greater than 65k when ssl policy is bound to the ADC LBVIP

Can upload files of size only up to 64K 2. Cannot upload files larger than 64K upload stalls 3. SSL Policy with Action is bound to LB Vserver...

Remove Beginning Section of URL Using Rewrite Policy

Customer is looking for a way to remove a specific section of a URL at the beginning of the path...

How to change control domain memory using XenCenter in XenServer 7.1 and higher?

This article describes the method to change the amount of memory allocated to the Control Domain using XenCenter...

PVS Accelerator: How to Check PVS-Accelerator Cache Status?

This article describes the method to check and monitor XenServer PVS-Accelerator status...

PVS 7.13: XenServer PVS-Accelerator Cache Storage Considerations

Note: This feature is only available in XenServer 7.1 and PVS 7.13 or later. PVS-Accelerator provides two cache modes: Memory only , in the Control Domain Dom0 Memory. When selecting Memory only, the feature will use up to the specified cache size in the Dom0 memory. This option is only available...

Error: "Guided Access Application Unavailable. Please Contact Your Administrator" on XenMobile Enrolled iOS Device

A XenMobile enrolled iOS device will show a"Guided Access App Unavailable. Please Contact Your Administrator.” error on screen and the device may appear to be frozen or locked...

PVS 7.13: XenServer PVS-Accelerator Introduction and Requirements

Note : This feature is only available in XenServer 7.1 and PVS 7.13 or later. XenServer PVS-Accelerator feature offers additional capabilities for customers using XenServer and Citrix Provisioning Services PVS. With this feature, the read requests from a PVS target device can now be cached on eac...

How to redirect request to different Hostname using Responder Feature of NetScaler

The objective of the article is to make use of NetScaler Responder Feature to redirect the request from 1 hostname to a different hostname. Example: The domain for a company has moved from exampleold.com to examplenew.com Now, even if the users access website.exampleold.com , the request should b...

Error "License cannot be retrieved. Either the NetScaler..." When Adding NetScaler Instance to NetScaler MAS Inventory

When trying to add NetScaler instance to inventory it fails with the following error message: "Trying to connect to "IPoftheNetScaler" Error: License cannot be retrieved. Either the NetScaler is unresponsive or the login credentials are incorrect."...

How to configure Pass-Through authentication for Storefront with Internet Explorer

This article describes how to configure Single Sign-on authentication to XenApp/XenDesktop using Internet Explorer. After configuring Single Sign-on, users will be able to connect to their Storefront published applications and launch XenApp/XenDesktop sessions without having to enter their...

StoreFront SAML Troubleshooting Guide

During the installation and configuration of the SAML functionality introduced with StoreFront 3.9, there are various items to be aware of when performing a successful configuration. Although there are other issues you might encounter, this document will try to provide direction to help resolve...

How to Generate a Crashdump from an Unresponsive XenServer 7

This article describes how to generate a crashdump from an unresponsive XenServer 7. If XenServer crashes, the running kernel can migrate into a special memory area which is based on kexec functions that loads a special kernel without the need for a server cold restart. This new kernel attempts t...

How to configure SAML Authentication-Test Configuration

A test page is available to help test that SAML authentication is working and configured correctly. This page bypasses any Storefront components and only verifies the SAML authentication...

How to Import NetScaler exported configuration: File-Introduction and Requirements?

With StoreFront 3.7, we introduced the ability to import an exported configuration from NetScaler Gateway. With the introduction of this feature, we enhance the capabilities previously available by allowing multiple vServers to be imported from a single configuration file. The Remote access...

How to configure SAML Authentication on Storefront with ADFS

This document provides the steps to follow for manually configuring the SAML authentication with Storefront feature...

Error "Superblock last mount time is in the future" from fsck when booting a Linux VM

In only one host, restarting a Linux VM will encounter the warning: /dev/mapper/rootvg-lvroot: Superblock last mount time Mon Feb 27 16:19:54 2017, now = Fri Feb 17 16:37:49 2017 is in the future./dev/mapper/rootvg-lvroot: UNEXPECTED INCONSISTENCY; RUN fsck MANUALLY. i.e., without -a or -p option...

How to create an SSL Listener/Server Certificate for Citrix Endpoint Management

This knowledge base article guides users through the process of generating an SSL/Server certificate for Endpoint Management 10.x on a Windows server...

How to Configure HDX Enlightened Data Transport Protocol

Adaptive transport for XenApp and XenDesktop optimizes data transport by leveraging a new Citrix protocol called Enlightened Data Transport EDT in preference to TCP whenever possible. Compared to TCP and UDP, EDT delivers a superior user experience on challenging long-haul WAN and Internet...

How to Configure CEIP / Call Home for the Citrix License Server

Note: This feature is only available in the Citrix License Server 11.14.0.1 Build 19005 or later. Citrix Customer Experience Improvement Program CEIP is now enabled by default during License Server installation. Previously customers had to configure CEIP settings by editing CITRIX.opt or using...

How to Configure NetScaler Gateway EPA Scans to Detect Receiver on Clients

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to configure NetScaler Gateway EPA scans to detect clients without Receiv...

FAQ: What are the Difference Between WANOP, Standard and Enterprise Edition Licenses of NetScaler SD-WAN ?

Q: What is the difference between WANOP, Standard and Enterprise Edition license of NetScaler SD-WAN? A : With WANOPEdition License you can only have WAN Optimization feature which is applicable on NetScaler SD-WAN Version 7.x and below, 9.0.1, 9.1.0 +. With Standard Edition License you can only...

How to Configure NetScaler Gateway Preauthentication EPA Scan for Domain Check

This article describes how to configure NetScaler Gateway preauthentication EPA scan for domain check...

Error: "Unable to connect server" when connecting XenCenter to a Pool Master

Cannot connect to Pool Master by using XenCenter. XenCenter gives anerror message: Unable to connect to server '10.90.206.83'. Could not find XenServer on '10.90.206.83'. Check that XenServer is configured correctly on '10.90.206.83 and try again. However, Pool Master is accessible by SSH. The...

Troubleshooting StoreFront Upgrade Issues

Unable to upgrade StoreFront...

How to Enable Password Expiration Notification on StoreFront 2.x

This article helps you configure StoreFront 2.x server to show password expiry warning message when you connect directly to StoreFront server...

Provisioning Services Target Device Boots Up with BSOD 0xBC

Provisioning Services targets randomly start up to the Windows splash screen and stop at blue screen 0x000000BC. This error translates to a duplicate network address...

XAPI Keeps Maintenance Mode For A Long Time After Restarting XenServer

XAPI keeps maintenance mode long time after restarting XenServer every time. This issue is happening from XenServer env was configured first. XAPI can't create network connection to other pool member and xenbr0 raise a network error. Sep 10 19:36:08 XXXX fe: 5481 /sbin/ip addr add...

How to Remove PVS Server from a Farm

This article describes how to decommission/remove a Provisioning Services Server from a farm...

How to rename items on StoreFront?

To rename items as per the requirement...

StoreFront upgrade fails if PriviledgedService and MPSFagent (SCOM) is running

If the Citrix SCOM Management Pack Agent service is installed on the StoreFront server, StoreFront cannot upgrade. To work around this issue, disable the SCOM service before attempting the StoreFront upgrade. Note : This issue is not applicable to StoreFront 3.11 and higher. These services do not...

How To Enable Passthrough with Citrix StoreFront and XenApp Services URLs

To configure passthrough for XenApp Services URL / PNAgent Services site on StoreFront...