Notice of Change Announcement: EOL MicroApps

Citrix Systems announces End of Maintenance EOM and End of Life EOL milestones for MicroApps. The milestones are provided in accordance with the guidelines established by the Citrix Product Lifecycle Support Policy. Microapps service deprecation The announcements in this article are intended to...

Control domain memory leak issue on Citrix Hypervisor 8.2 with ixgbe driver version 5.5.2

When using intel NIC driver ixgbe version 5.5.2, OOM killer is killing XAPI process very frequently...

App Layering - (400) Bad Request with ImportOsLayer.ps1

ImportOsLayer.ps1 script PS C:\windows\Setup\Scripts .\ImportOsLayer.ps1 -ElmAddress -IgnoreCertError ModuleType Version Name ExportedCommands ---------- ------- ---- ---------------- Script 0.0 DynamicModule1cbe0359-cdf4-45... New-CALOperatingSystem, New-CALSession Failed to call API at and Meth...

HTML5 CWA configuration.js file is overwritten post the Storefront upgrade

The customized configuration.js file is overwritten under the path C:\Program Files\Citrix\Receiver Storefront\HTML5Client post Storefront upgrade...

Cannot start app **** - Issue when Storefront STA's configure as https.

Issue accessing the url of storefront store through Citrix ADC. Users are able to access storefront, but when users try to open any application it gives an error: Cannot start app However, when accessing the storefront url internally using store URL, all the applications open without problems,...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 8

Package name: xms10.13.0.10817.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only zReplaces: xms10.13.0.10723.bin, xms10.13.0.10603.bin, xms10.13.0.10528.bin, xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and xms10.13.0.10129.bin. Date: April 2022 Languages...

How to Create Application Firewall Policy for Chunk Requests to Bypass Application Firewall on Citrix ADC 8.1-9.3

This article describes how to create application firewall policy for chunk requests to bypass Application Firewall module. Background In NetScaler software release 8.1 to 9.3 the Application Firewall module does not support chunked request. As a workaround you can create an Application Firewall...

Unable to launch published apps through the Gateway, no errors

-The customer cannot launch apps when logging in to the NetScaler gateway -The applications enumerate but won't launch, the progress popup comes up and disappears with no errors...

Gateway 12.1 55.247- after reboot/restart the Gateway is not working need to Enable/Disabled MBF for get access to the Gateway page

After ADC reboot/restart Customer unable to access Citrix Gateway page. Customer had to toggle MBF mode on ADC for restore access to Citrix Gateway Page...

CVAD Setup Wizard Fails To Complete When Using Citrix Cloud - Index Was Out Of Range

Running the Provisioning Services CVAD Setup Wizard to create or add new machines to a Citrix Cloud catalog fails to create the devices. Upon clicking finish, after specifying wizard parameters, the wizard closes and the following error appears: Error: Index was out of range. Must be non-negative...

Microsoft Security Update Validation Report March 2022

Microsoft’s March 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

ADC Vulnerability: pwcount Cookie Missing HTTP Only Flag

Customer is failing PCI scan because the ADC Gateway server pwcount cookie is not showing with HTTP only flag set...

Driver Disk for Mellanox mlnxen 5.4-1.0.3.0 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Mellanox's mlnxen driver and wish to use the latest version of the following: Driver Module| Version ---|--- mlxcompat| Not applicable mlxfw| Not applicable auxiliary| Not applicable mlx5ib|...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 7

Package name: xms10.13.0.10723.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces: xms10.13.0.10603.bin, xms10.13.0.10528.bin, xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and xms10.13.0.10129.bin. Date: March 2022 Languages supported: English US...

App Layering - User's not getting assigned app layers at login - Elastic layer assignment JSON files changing or being reset to default

Users with elastically assigned app layers do not have those app layers showing up at login. Elastic layering assignment files are changing on the network share used for elastic app layers. Layers.json ElasticLayerAssignments.json...

Driver Disk for Microsemi smartpqi 2.1.16-030 - For Citrix Hypervisor 8.2 LTSR

Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Version ---|--- smartpqi| 2.1.16-030 Issues Resolved In this Driver Disk Includes general...

Unable to delete expired certificate with no bindings

The following error is returned when trying to delete a certificate that has no bindings when clicking on "show bindings" "Certificate is referenced by a CRL, OCSP responder, vserver, service, monitor, SSL profile, CA Cert Group, another certificate, or a policy expression using XMLENCRYPT or...

Unable to start self-service on RHEL with CWA for Linux 21.x

This article is intended for Citrix administrators and technical teams only. The self-servicerun using CWA Linux 21.x in distributions like RHEL 7.x and CentOS 7.x will fail with ‘CXXABI1.3.8’ not found and ‘GLIBCXX3.4.20’ not found...

Citrix Workspace App for iOS 22.1.0.5 on devices managed using SecureHub crashes during Application Launch

Citrix Workspace App 22.1.0.5 on iOS devices managed by Secure Hub crashes during Application launch. As of now ,this problem occurs with both on Prem and Cloud CVAD store and XenMobile...

PVS image process gets BSOD on boot up

Using the PVS Upgrade wizard to upgrade the PVS drivers failed. Because of this, we used reverse imaging to remove the PVS drivers and install the 1912 CU4 drivers. On the reboot, during creation of a new vdisk, BSOD encountered. ERROR: BNIStack faile. netork stack col not e initialie -This error...

Copy & Paste of files is not working through RDP proxy session

Textual data can be copied through RDP session but copying a file is not working, paste icon is greyed out In the downloaded rdp file, only clipboard redirection is enabled, drive redirection is disabled redirectclipboard:i:1 redirectdrives:i:0...

Vpn Plugin replacing destination IP with 0.0.0.0 for the 172.16.0.0/16 subnet - Spoofed IP to original IP.

ADC - While using VPN Plugin to access intranet resources, addresses for the subnet 172.16.0.0/16 are replaced by spoofed IP with a message similar to this: "Replaced the spoofed ip 172.16.10.10to original IP 0.0.0.0 in ICMP packet" And the traffic never reaches the destination...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 3

Package name: xms10.14.0.10303.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10206.bin and xms10.14.0.10118.bin Date: December 2021 Languages supported: English US Important notes about this update As a best practice, Citrix recommends that you install...

Microsoft Security Update Validation Report December 2021

Microsoft’s December 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 1

Package name:xms10.14.0.10118.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces:None Date: November 2021 Languages supported:English US Important notes about this update As a best practice, Citrix recommends that you install this and other updates to ensure that you hav...

Configuring Citrix SSO on Citrix Gateway for Citrix Endpoint Management

Configuring Citrix SSO on Citrix Gateway for Citrix Endpoint Management For details on how to configure Citrix SSO device policies to achieve per app VPN, please check the below document https://docs.citrix.com/en-us/citrix-endpoint-management/policies/vpn-policy.html This support article covers...

Citrix Workspace app for Windows fails with "Your Apps are not Available at this Time"

Configurations for Citrix Workspace app for Windows and SSON apply correctly to registry, but on intiial logon attempt, user receives the error "Your apps are not available at this time."...

Microsoft Teams calls do not connect with older versions of Citrix Workspace app for Chrome OS

Users who meet all 3 below conditions use versions of the Citrix Workspace app for Chrome OS 2110 and older update to Chrome OS Version 96 and above, AND have enabled Microsoft Teams optimization will see screen sharing/joining meetings/calls not connecting from Microsoft Teams within virtual...

Update Custom Virtual Channels on Citrix Workspace app for Mac

macOS expects a unique UUID for every plug-in it loads in the latest build toolchain. Objective As an end-user, you can load Custom Virtual Channel VC SDK successfully after upgrading to Citrix Workspace app Mac 2110 or later. Background In Citrix Workspace app for Mac 2110, the developer build...

Microsoft Security Update Validation Report October 2021

Microsoft’s October 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...

Citrix PVS vDisk is caching on server even though it is configured to cache to the machine

Scenario: PVS target devices streaming a new version of a vDisk are caching to the server instead of to the cache drive on the target device. Target devices streaming the original version of the vDisk work correctly. Attempts to create or edit a file on the write cache are denied. Inspecting the...

Workload Balancing virtual appliance 8.2.2 - For Citrix Hypervisor 8.2

Who Should Install This Update? This Workload Balancing virtual appliance update is for customers who use the Workload Balancing feature of Citrix Hypervisor 8.2. It constitutes the following deliverable: File Name| CitrixHypervisor-8.2.2-wlb.xva ---|--- Description| This file provides an updated...

MDM Profile on iOS 15/iPadOS 15 and macOS 12 devices shows as “Not Verified” or “Unverified” – On-Prem

Currentenrolleddevices that were upgraded from iOS 14/iPadOS14 orearlierto iOS/iPadOS15ornewly enrolled devices on iOS/iPadOS15may show “Not Verified” under the device“Settings General VPN & deviceManagementCitrix Workspace MDM Profile” Currentenrolled devices that were upgraded from macOS 11or...

Microsoft Security Update Validation Report September 2021

Microsoft’s September 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing...

Launching multiple virtual apps and desktops using Citrix Workspace App for Mac is failing on macOS 11.6

Apple has released a new version of macOS Big Sur 11.6. Launching multiple virtual apps and virtual desktops using Citrix Workspace App for Mac is failing on this version of macOS. Note : Launching just one virtual app or virtual desktop using Citrix Workspace App for Mac should work fine on macO...

Unable to see the analytics on ADM

Analytics data not visible on ADM...

Users Can Start Multiple Published Desktops that have Instance Limits

A user is able to start multiple instances of a published application though the Allow only one instance of application for each user option enabled in the Published Application Properties. This might cause multiple disconnected sessions of a limited published application which introduces...

Gateway / AAA : Page stuck at loading (Page Spinning ) after upgrade.

After upgrade when accessing the Citrix Gateway the page is stuck at spinning wheel...

Disabling Enhanced Graphics for sessions launched with Citrix Workspace app for Chrome OS 2108.2

In case you observe graphics distortions with the sessions launched with the Citrix Workspace app for Chrome OS 2108.2, please follow the steps below...

MCS Unable to add machines to catalog Failed to create a computer account,due to an unknown error

You may be unable to add machines to catalog, receiving error "Failed to create a computer account , due to an unknown error." after 9 machines are added Error details: etting error. Transaction ID: Action Name: MCAddMachineInitialzation An error occurred. Contact Citrix Technical Support, and...

How to Change Password for LDAP Authentication for NetScaler Gateway and AAA-TM Users

This article provides information on how LDAP password change can be achieved for NetScaler Gateway and AAA-TM users. Prerequisite NetScaler 10.1.x onwards...

How to Configure Office365 for Single Sign-on with NetScaler as SAML Identity Provider

This article describes how to configure Office365 for Single Sign-on with NetScaler as SAML Identity Provider and this article also provides detailed steps to configure Windows Azure to use NetScaler as a Security Token Service STS/ Identity Provider IDP...

Application Categories in Workspace

This article discusses how to accessApplication Categories in Citrix Workspace. Administrators can use Application Groups to configure application categories...

Custom URL type for host to client redirection not working

To redirect a custom URL jnlp using host to client redirection...

How to modify the ADC Radius Request retry attempts .

This article describes how to modify the number of attempts by ADC to send a Radius Request to Radius Server...

Citrix App Layering | Adding version to OS Layer failing with error "Failed to duplicate layer. Please ensure that Windows was shut down properly."

Adding version to OS Layer failing with error "Failed to duplicate layer. Please ensure that Windows was shut down properly". Screenshot of the error: On the ELM logs, we would see the below errors: 2021-07-14 09:20:34,824 INFO DefaultPool2 CopyPartitionByNtfsCloneJobStep: Cloning NTFS from block...

WEM Transformer: SSON is not working

If attempting to log on to WEM transformer via SSO with an individual user account, SSO does not work, the user needs to re-enter their credentials to logon to workspace...

How to determine XenServer is booted in uefi or legacy mode

Determine XenServer is booted in uefi or legacy mode...

Hotfix XS82E025 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX316325 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...

Citrix Hypervisor 8.2 unable to load 2nd HBA card

Jun 4 15:46:50 hostname kernel: 75.692775 xen: -- pirq=85 - irq=85 gsi=85Jun 4 15:46:50 hostname kernel: 75.692987 Failed to setup GSI :85, errcode:-28Jun 4 15:46:50 hostname kernel: 75.928523 lpfc 0000:87:00.1: 3:6101 Disabling NVME support: Not supported by firmware: 1 1Jun 4 15:46:50 hostname...