5325 matches found
AppFW (WAF) Learning not working anymore
The learning for WAF features is not working anymore, no new data is learned. Even after cleaning the AppFW learning data CLI command 'reset appfw learningdata', WAF learning is not working as no new data is learned...
How to control IP address returned in a DNS query based on source IP address (local DNS IP address)
This article contains information about how to control IP address returned in a DNS query based on source IP address local DNS IP address The IP addresses DNS returned must work inactive/standby mode. Also, you can use DNS policy expressions to monitor load balancing service statusassociate to th...
Unable to detach SMB ISO library
We are unable to detach one ISO SR. The detach option is not presented in Xencenter...
Microsoft Security Update Validation Report April 2023
Microsoft’s April 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
ADM Service not showing Host ID
When customer goes into ADM Service portal and navigates to Pooled Licensing section, the Host ID is not populated and shows a blank value...
ADM HDX Insight/Gateway Insight fail to display data over one month
ADM HDX Insight/Gateway Insight cannot show more than one month data although the time period was set to more than 3 Months or longer. e.g. Unable to show the "Terminated Sessions" record under path "Gateway HDX InsightUsers" over one month...
How to set Http redirect to HTTPS directly on Storefront server
When user access Storefront site web with http://sfurl.com/citrix/storeweb , it can be auto redirected intohttps://sfurl.com/citrix/storeweb...
ICA launch delay issue after upgrading to Workspace app 2203 CU2
After upgrading to Workspace app 2203 CU2, customer may experience ICA launch delay issues...
No space to leaf-coalesce
Space is not reclaimed during a garbage collection or leaf coalesce operation. SMlog reports "No space to leaf-coalesce... but enough space if skip snap-coalesce"...
How to optimize VDA logon time?
Optimize Windows 10 logon time...
Secure Mail calendar Widget on Android
While customer is able to add the Secure Mail calendar widget to the device home screen, they are unable to do so for devices enrolled in WPCOD mode"Work Profile / Corporate Owned Device"...
No authentication is required when accessing another different Gateway VServer
Two Gateway Vservers with the same FQDN and VIP are created onthe same ADC but listed on the different ports8443 and 9443. If logging into Citrix Gateway1 with port 8443 first, and then open a new browser tab page to access Citrix Gateway2 with port 9443, users can see the published resources...
How to increase space on Citrix ADC VPX instance
How to increase space on Citrix ADC VPX instance?...
ADM Service: How to identify which VIPs belong to which NetScaler
To quickly identify within ADM / ADM Service in which NetScalers a specific VIP LB/CS/GW,etc. may be configured...
Workspace App 2203 LTSR CU2 displays a blank white box after login
Citrix Workspace App displays a blank white box after login. Issue does not happen when testing older versions of Citrix Workspace App such as 1912CU3...
Provide a report that can display all applications installed on a device
Customer looking for a way to get a list or inventory of all apps from a device. The app inventory policy is not sufficient or detailed enough. Or is there a way to get the list of all apps installed on all devices, so the customer can filter out the apps. Reporting Devices and apps section only...
Workload Balancing virtual appliance 8.3.0 - For Citrix Hypervisor 8.2 Cumulative Update 1
Workload Balancing virtual appliance 8.3.0 - For Citrix Hypervisor 8.2 Cumulative Update 1 Who Should Install This Update? This Workload Balancing virtual appliance update is for customers who use the Workload Balancing feature of Citrix Hypervisor 8.2 CU1. It constitutes the following deliverabl...
Hotfix XS82ECU1022 - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1. Note: This hotfix is available only to customers on theCustomer Success Servicesprogram. Where To Get This Hotfix Download Citrix Hypervisor 8.2 Cumulative Update 1 hotfixes from...
Target device cannot access VDisk and boot, Event ID 11 seen on Provisioning server
Some or all target devices cannot access the VDisk at boot - the device will get a boot file but be unable to go further. On the PVS servers: Event id 11 from StreamProcess.exe is seen with the error detail:Detected one or more hung threads...
ADC no console after upgrading to 13.1-37.38 error getty: unknown gettytab entry '3wire'
Netscaler lost console access after HA pair was upgraded to 13.1 build 37.38 and received the following error on console: Jan 10 21:39:49 ... getty24784: tcsetattr /dev/ttyu0: Operation not supported Jan 10 21:39:49 ... getty24785: getty: unknown gettytab entry '3wire' Jan 10 21:39:49 ... syslogd...
CWA for Mac - Second window created by published application doesn't work
Custom-built applications that act as a launcher for other applications Sporadically, both the seamless application window and the launched application window disappear on Mac clients In Citrix Viewer, the windows show as transparent and are not clickable, Mac menu barwould not work as well...
How to identify if SSL session is being reused
To identify if SSL Session reuse is being used or not...
How to know how many connections have been made to the device.
How to Determine the IP Addresses of Active Connections to a Virtual Server of a NetScaler...
App Layering - PVS Connector with Offload Enabled - Task Error "404 (Not Found)"
App Layering PVS connector with offload enabled "An unexpected system error occurred. Retry the operation or contact technical support. Exception Message: Response status code does not indicate success: 404 Not Found"...
Citrix ADC: 13.1: error message for smart card access to gateway
Citrix ADC: 13.1: error message for smart card access to the gateway...
Auto desktop launch feature is not working for receiver for web
The auto desktop launch feature is not working...
Low PVS boot throughput
A customer observed that PVS target device boot statistics, viewed in status tray tool, showed low throughput and a long boot time on existing target devices. Testing a new vdisk, minimal install with just PVS target device software and not domain joined, showed much quicker boot time and higher...
Error: "403 - Forbidden: Access is Denied" After Log on to NetScaler Gateway
Post external log on to Netscaler Gateway you receive a server error with the following text: Error: "403 - Forbidden: Access is Denied" After Log on to NetScaler Gateway...
Microsoft Security Update Validation Report November 2022
Microsoft’s November 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
Driver Disk for Intel ice 1.8.8 - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Intel's ice driver and wish to use the latest version of the following: Driver Module| Version ---|--- ice| 1.8.8 Issues Resolved In this Driver Disk Includes general enhancements and bug fixes...
Why Secure Hub being an MDM Agent needs all these permissions.
Why Secure Hub being an MDM Agent needs all these permissions...
How to configure EPA with one-to-one correspondence between usernames and mac addresses
This article address a configuration sample toconfigure EPA with one-to-one correspondence between usernames and mac addresses...
Addition of new httpprofile parameter “allowOnlyWordCharactersAndHyphen”
The Citrix ADC appliance can now allow only word characters A-Za-z0-9 and hyphen - in the http request/response header names and if the request/response has any other characters in the header names the connection will be reset...
Alert || high memory usage - SDX
SDX high memory usage. Customer might see this on their device and might be receiving smtp alerts warning them of this...
ICA RTT data is missing - displayed as n/a in Director
ICA RTT data displayed as n/a in Director...
Microsoft Security Update Validation Report September 2022
Microsoft’s September 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing...
Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 10
Package name: xms10.13.0.11025.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces: xms10.13.0.10922.bin, xms10.13.0.10817.bin, xms10.13.0.10723.bin, xms10.13.0.10603, xms10.13.0.10528.bin, xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and...
Secure Mail: not getting ios push notifications with Microsoft Intune
You have deployed Citrix Secure Mail via Microsoft Endpoint Manager for employees to access their on prem actyvesync mailboxes in iOS Users notice they are getting Calendar events but NOT email notifications Despite having properly configured Securemail settings in Microsoft Intune as per our...
After upgrade to 13.0-85.x or above, unable to access Citrix VPN.
Users getting " No Intranet IP available " post authentication to Citrix VPN. This is only seen in ADC version 13.0-85.x and above...
Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 7
Package name: xms10.14.0.10742.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10628.bin,xms10.14.0.10521.bin, xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin. Date: August 2022 Languages supported: English US...
Going back to the login page after putting in the login credentials with nFactor in 13.0 84.x +
1. The customer configured Nfactor authentication in AAA virtual server. The authentication profile under AG is targeted to this AAA virtual server. 2. When using workspace for windows to login AG, the login page will randomly get back to the login page after the login is complete. Input...
CWA for Android: Users cannot upload file in Websites delivered through Secure Private Access
File upload options in websites published via Secure Private Access are disabled when accessed via CWA for Android...
PVS Accelerator - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Update? This PVS Accelerator update is for customers who use the PVS Accelerator provided with Citrix Hypervisor 8.2 Cumulative Update 1. It constitutes the following deliverable: File Name| CitrixHypervisor-8.2.1-pvsaccelerator-1.0.9.iso ---|--- Description| This file...
How to add pooled capacity licenses to ADM Service
This article provides information on how to add pooled capacity licenses on ADM Service...
[CEM] Optional Solutions after Citrix QuickEdit EOL
You may need an alternative solution for securely editing documents on managed devices after Citrix QuickEdit EOL...
[Citrix ADC] How to change password for local user
This article describes the method to change password of local user on Citrix ADC...
Citrix Hypervisor: ACPI Warning: Incorrect checksum in table [BGRT]
hostxxxx kernel: 9.091668 ACPI BIOS Warning bug: Incorrect checksum in table BGRT - 0x2B, should be 0x9C 20180810/tbprint-177...
Failed to install VDA due to "Installation of the Citrix AppExperience failed with error code 1612"
Failed to install VDA due to "Installation of the Citrix AppExperience failed with error code 1612" MSI path: C:\WINDOWS\TEMP\Ctx-5CC1B7DD-10C1-4B5B-A4B3-EA564BA32118\Extract\Image-Full\x64\Virtual Desktop Components\WS\IcaAppExpx64.msi...
UPM - "The Group Policy Client service failed to sign-in. Access is denied" error observed on login
"The Group Policy Client service failed to sign-in. Access is denied" error observed on login to servers after UPM profile migration...