5325 matches found
Error: "1603: Fatal error during installation" When Upgrading StoreFront 3.0.1 to 3.5
The following error is displayed when upgrading StoreFront from version 3.0.1 to 3.5: Error 1603: Fatal error during installation...
How To: Review Profile Management Log Files using Microsoft Excel
This article contains steps on how to use Microsoft Excel to review Profile Management log files. This is useful to identify a specific user session, a specific error type, a log level, and so on. Requirements Microsoft Excel with basic understanding of the formatting tools available in Excel...
How to Hide Applications in StoreFront 2.5
This article describes how to configure StoreFront resource filter to hide certain resources by type or keyword...
When WSCReconnectMode Value 8 is Set a Windows Logoff and Logon Happens, Existing Sessions Should Reconnect Automatically
When WSCReconnectMode value 8 is set the existing session does not reconnect on logon. The expected behavior is on logon the session will reconnect...
Configuration Wizard Crashes after PVS Upgrade from Version 6.1 to 7.6
Configuration Wizard crashes after PVS upgrade from version 6.1 to 7.6...
How to Troubleshoot a Target Device not Booting into a vDisk
This article provides information about how to troubleshoot a target device that fails to boot into a vDisk.The status of the target device appears as a red X state within the console...
Troubleshooting Guidance for Apps Optimized with Citrix Unified Communications SDK
Document what data needs to be collected for Citrix support and Citrix engineers to troubleshoot issues with a vendor application that is optimized with Citrix Unified Communications SDK...
ADC: Unable to initialize FIPS
After going through the steps to initialize the FIPS module, after the last reboot, the FIPS still shows as not configured...
Custom application fails to launch when the command line exceeds 203 characters
Custom application fails to launch when the command line exceeds 203 characters. Application appears to launch and then disappears...
Migration of Android Devices registered via GCM to FCM
There is no automatic update from Azure Notification Hub or Google Push Notification Service to migrate Android clients from the FCM legacy protocol to the latest FCMv1 protocol. As a result, affected users will need to manually re-register their devices with NetScaler Gateway. Please refer to th...
ELM won't boot after migrating ELM from VMWare to Nutanix AHV
Migrating ELM from VMWare to Nutanix AHV Hypervisor using the Nutanix Move appliance. After migration the ELM fails to boot entirely and you see the "dracut" prompt on the ELM from the hypervisor console...
Netscaler SSL (Certificates and Ciphers)
Introduction This article provides a summary of the useful resources about Netscaler SSL Certificates and Ciphers Appendix: Top Knowledge Content Troubleshooting Common Problems CTX124429 - Error: "unable to load PKCS7 object" is Displayed when Converting or Installing a PKCS 7 Certificate on...
CIFS ISO Mount Disconnecting Intermittently
Mounting out ISO from a CIFS ISO Storage Repository SR disconnects intermittently, and causes boot ISOs to disappear and bounced servers unable to boot. The /var/log/messages log is displayed as following: CIFS VFS: No response for cmd 50 mid 3457CIFS VFS: No response for cmd 50 mid 63007CIFS VFS...
CloudBridge Virtual WAN Gateway Mode and Inline Deployment Steps
This article provides step-by-step procedure in configuring a CloudBridge Virtual WAN appliance in Gateway mode based on a sample network setup...
How to Configure a CloudConnector Between Two NetScaler VPX Appliances Using a Wizard
This article describes how to configure a CloudConnector between two NetScaler VPX appliances on different data centers- Data Center A and Data Center B using a wizard. Background CloudConnector is a feature used to build a cloud-extended data center. You can create bridges to connect one or more...
Usage of Service SIDs and IIS Application Pools in StoreFront
This article contains information about the usage of Windows Service account SIDs and Application Pool Identities to secure Receiver StoreFront. Requirements Ensure that the existing infrastructure supports the StoreFront system requirement mentioned in the following link: System requirements for...
XenServer in High Availability Enabled Pool is Unresponsive and Does not Self-Fence
A XenServer in a High Availability enabled pool is unresponsive. The Virtual Machines on that host might not work, or are unable to stop, or unable to migrate any Virtual Machines...
Troubleshooting Linux Virtual Machines in XenServer
This article describes about troubleshooting Linux virtual machines in XenServer. Serial console was used to access UNIX server consoles and most of the network devices switches, routes. The simplicity of serial port hardware and its universality make them popular. Serial console apart from...
How to Change the Password Reset Reminder Settings in StoreFront
This article provides information on how to change the Password Reset reminder settings in StoreFront...
How to retrieve the keystore password needed to renew the HTTPS internal XenMobile SSL certificate
The internal SSL certificate has expired and Mobile Device Management MDM administrator does not remember the keystore password to renew the HTTPS certificate https.p12...
How to Enable Continuous CDF Tracing in Provisioning Services 7.x
This article describes how to enable continuous CDF tracing in Citrix Provisioning, formerly Provisioning Services, 7.x...
Identifying Different License Types
This article describes how to identify different Citrix license types. To license a Citrix product, it requires a license code that must be activated or allocated and uploaded to the appropriate environment, such as the License Administration Console, the XenServer or an appliance. License Code...
Failure to Store Cache on Local Hard Drive
Even after selecting “cache is on device hard drive”, cache is getting stored on the Provisioning Service PVS server. The following screen shot shows the virtual disk status:...
Error: "The domain/user does not have access to the farm" when Accessing the Management Console
Administrator account is not able to access the management console and it generates error, "the domain/user does not have access to the farm"...
Icons may intermittently disappear in CWA for Mac after upgrading to version 2405
Icons may intermittently disappear in Citrix Workspace for Mac after upgrading from version 2402 or 2402.10 to version 2405...
SAML SSO failure happens after renewing SAML certificate since CEM 24.4.0
When to use CEM as the SAML SSO Identity Provider IDP, following failure is reported in Splunk logs after renewing SAML certificate since CEM 24.4.0 "Exception occurred while reading the keyStore java.io.IOException: exception unwrapping private key - java.security.InvalidKeyException: pad block...
Driver Disk for Intel i40e 2.22.20-5 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's i40e driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- i40e| Ethernet/NIC| 2.22.20-5 reissue Issues resolved ...
PVS StreamProcess is crashing
PVS stream process is sporadically crashing...
[NetScaler-SDX] SVM Management UI displays "Halted" about VPX "VM State"
In a rare case, if you check the NetScaler VPX state on SVM UI, you may see "VM State" displays "Halted" with red light. Your VPX is actually healthy and you can logon VPX NSIP successfully. Business traffic is not impacted...
CtxExceptionHandler Dump under C:\ProgramData\Citrix\CDF\Reports
This article describes the CtxExceptionHandler Dump under C:\ProgramData\Citrix\CDF\Reports...
New machines with vTPM have the same thumbprint in vSphere
New machines have the same vTPM thumbprint as the master image in vSphere. This can be seen using PowerCLI and comparing the machines with the following command: Get-VTpm -vm | Get-VTpmCertificate...
Virtual keyboard automatic popup feature might not work properly due to API limitations
Virtual keyboard automatic popup feature might not work properly due to API limitations...
Delete first entry from URL path using responder
Delete first entry from URL path using responder...
Unable to delete versions of vdisks after creating a new merged base
Unable to delete previous versions of a vdisk after merging to a new base. No Target devices were using those versions but Delete was greyed out...
Microsoft Security Update Validation Report February 2024
Microsoft’s February 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
Authentication fails through Remote Power shell SDK
Authentication fails through Remote Power shell SDK whenupper case and lower case are present in the Customer ID...
Inconsistent Display of Machine Names in Studio
Some machine names are displayed in lower case letters in the machine catalog, while all others are displayed in upper case letters. All machines have been created in the same way and were all added manually to the catalogue. The names are being displayed consistently in AD and the PVS console...
How to hide desktop viewer toolbar
Instructions on how to hide desktop viewer toolbar...
The "Power Status" of all VDAs are displayed as "Unknown"
In DaaS management, the "Power Status" of all VDAs was displayed as "Unknown",Power control startup, shutdown, restart, etc. could not be performed. Also, when power control was executed, the log on the Citrix side would show "Success".However, the power action was not executed on the Azure VDA...
Meaning of deviation parameter under NetScaler monitor setting
This article explains the function of deviation parameter under NetScaler monitor setting...
Restoration with backup file doesn't work issue
Restore by backup file does not work correctly in NetScaler...
Different numbers of launches reported in the Dashboard vs. Activity Manager views of Director
The number of application instances displayed in Director under 'Sessions' 'Applications' and in 'User' 'Activity Manager' doesn't match, with higher numbers reported in 'Activity Manager'...
The upload_compliance_result.xml file is not created immediately after enabling automatic upload
Uploadcomplianceresult.xml is not created immediately after enabling automatic upload...
How to delete catalogs created in the "Quick Deploy" interface
This article describes how to delete catalogs created in the "Quick Deploy" interface...
Incorrect path displayed when click "open file location”
Type "command prompt" in the search box and click "open file location” the path of the roaming profile on the NAS server is displayed...
How to check installed EPA library checksum on NetScaler
How to check installed EPA library checksum on NetScaler...
Microsoft Security Update Validation Report November 2023
Microsoft’s November 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
Graphic issue occurs on auto adjust resolution VDA session
Various graphical problems on special programs, such as black/white screen problems, color problems, truncation problems, etc. This problem only occurs on VDAs with automatic resolution adjustment; these problems do not occur with fixed resolutions...
Citrix Gateway unable to connect to Citrix Endpoint Management Cloud server
Citrix Gateway unable to connect to Citrix Endpoint Management cloud server due to SSL certificate issue Symptoms include the below, STA shows down. Secure Hub fails in Enrollments Secure Hub fails to access store...