5314 matches found
How to Migrate PVS created machines to another host
To be able to power manage machine post migration. The machines in this case should be created using PVS and the catalog type should be Streamed...
User Cannot Connect To Anonymous Store Without Username And Password.
Issue: User cannot connect to anonymous storewithout username and password. Steps To Reproduce The Issue on Receiver 4.4 Create a Store for Unauthenticated users in StoreFront 3.0. Confirm that Advertised is set toNo for this store Install Receiver 4.4. Add the Store URL for the Unauthenticated...
All Traffic Goes to One StoreFront Server When StoreFront is Load Balanced with NetScaler
User noticed that his StoreFront servers are not load balanced properly. They currently have configured 4 StoreFront servers which is part of a server group and service group on the NetScaler. The NetScaler load balancing method is set to Round Robin, however only one StoreFront server is receivi...
After upgrade to Provisioning Server 7.6 a vdisk does not stream to all PVS servers; Load balancing not working.
After upgrade to Provisioning Server 7.6 a vdisk does not stream to all PVS servers. Load balancing not is working...
Error "Cannot Connect to Server" when configuring receiver externally
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. While configuring the receiver; We may get the error message still beacons are perfect to connect...
Error: "One or more intermediate in the chain are missing" When Updating Expired Certificate on StoreFront
The following error is displayed when updating an expired certificate on StoreFront: "One or more intermediate in the chain are missing"...
iOS DEP enrollment may fail when updating the trusted anchor certificates used to trust the SSL connection to the MDM server
After you enable iOS bulk enrollment, the upgrade of the trusted anchor certificates may cause the iOS DEP enrollment or re-enrollment failure. The issue may occur when you change from a self-signed certificate to a public certificate, purchase a certificate from a new provider, or move to an...
Storefront - generating event viewer warning - " The Receiver for Windows package file could not be found at the path"
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Event viewer on storefront server is generating warning event ID 4 " The Receiver for Windows packag...
Increase RAM for XenServer VM's through Command Line Interface.
Increase RAM for XenServer VM's through Command Line Interface. If the RAM editing option is grayed out through XenCenter...
Error: "FullAdmin or MachineAdmin Permission Required" in XenDesktop Setup Wizard
XenDesktop setup wizard fails with permissions error. "XenDesktop FullAdmin or MachineAdmin permission required"...
Error: "An authentication request was made before establishing a web session"
When going through the NetScaler, the following error is seen in the Event Viewer: An authentication request was made before establishing a web session. This typically occurs when sticky load-balancing between client and StoreFront is misconfigured...
Error: You Have not Chosen to Trust "Certificate Authority" from MAC Devices
SSL Trust issue on Mac...
PVS 7.6: Updated Version not Seen in vDisk
After updating vdisk in private mode while booting the devices in standard mode any changes made on the previous version is not seen...
Cloud Bridge: Upgrading Virtual WAN MCN from 8.1 to 9.0
An error occurred while transfer software to change management system. ret =-1, file = /tmp/CB-VW-PKG-9.0.1.31.UPG...
SAML logons fail on replicated Storefront Server
SAML enabled logons via Storefront configured and working on one SF3.0 server. When trying to setup a second one and after joining it to the server group we get "cannot log on using smart card". If we uninstall SF from that server and reinstall and configure it manually do not add it to the serve...
StoreFront Upgrade Fails with Large Subscription Database
Note: This issue is not found in Storefront 3.11 and later versions. StoreFront upgrade fails with large subscription database. C:\Windows\Temp\StoreFront\CitrixMSI-CitrixStoreFront log points to following error: An error occurredcreating the snapshot: 'System.IO.IOException: The file is too long...
How to Perform a Backup of License File of Legacy CloudBridge Platforms and VPX Appliances
This article describes how to perform a backup of the license file of legacy CloudBridge platforms and VPX appliances...
How to Configure NetScaler EPA Expression to Validate if "Windows Update" Date is Within Specific Time Period
This article describes how to configure NetScaler EPA expression to validate if "Windows Update" date of client machine is within a specific time period. Note : The NetScaler should be running version 11.1 as this feature is not present in builds prior to 11.1 builds...
NetScaler Gateway: Could not add account. Check your account settings and try again.
When accessing the Store externally we would get the error Could not add account. Check your account settings and try again. If we access the Storefront Base URL, we are able to enumerate the applications and desktops just fine...
How to Silently Remove and Clean-up Application Shortcuts from Citrix Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. To have the Citrix Receiver silently remove application shortcutsfrom their Citrix Receiver thatthe...
The Connection to "App/Desktop Name" Failed With Status (There is no Citrix XenApp Server Configured on the Specified Address)
Users receive this error when trying to launch externally: "The connection to "App/Desktop Name" failed with status There is no Citrix XenApp server configured on the specified address.."...
Full Control Permissions Granted to All Users in Profile Management
The Full Control permission has been granted to each user. For example, when a new user is created in Active Directory and logs on for the first time, a folder is created for that user in the user store. However, all users have permission to access that folder and perform operations on it...
XenMobile user shows as "Anonymous" in XenMobile Admin Console
Within the XenMobile console, under the user column, few users started showning as anonymous. In zdm.logs we might see:User '[email protected]' not found or is disabled. Switching to anonymous mode...
Wyse Zero Client Unable to Log On to StoreFront
Wyse Zero Clients are unable to log on to StoreFront. The following error is received: Start roaming account , Citrix Sign-On failed This issue occurs after rebooting one of the devices. The devices that are not yet rebooted are working without any issues...
Secure Mail Error: "Access to company is not currently available"
Worx/Secure Mail Error: "Access to your company is not currently available" Errors found in the client logs: AGTunnel fails to start when attempting to proxy traffic from the NSG " 2016-11-14T11:22:11.535+0000 ",AGTunneler ,WARNING 3,"Failed to read in AGSOCKSClient, err = -8000...
Users not Being Prompted for Citrix Receiver Upgrade Upon Logon to Storefront Web URL
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users not being prompted to upgrade Citrix Receiver when it is available...
Some Workspace Environment Management security settings are not getting applied
Some WEM-related security settings such as hiding the Run menu or blocking access to system drives are not being applied, and the Agent log throws errors such as these: Exception - VuemEnvironmentalSettingsController.ExecuteEntityPolicySettings : Attempted to perform an unauthorized operation...
Could not sign CSR Caused by: java.io.IOException: Cannot obtain certificate from certsrv authority: 403 Forbidden (ZDM-certsrv/1.0 - 403 16)
XenMobile Client Certificate request responded with a HTTP Response 403 16 Forbidden by the issuing server IIS Log : 2016-10-11 14:42:18 10.1.1.51 POST /certsrv/certfnsh.asp - 443 - 192.168.100.100 ZDM-certsrv/1.0 - 403 16 2148204809 31...
Error: "The Citrix WEM Agent Host Service service hung on starting", Netlogon prevented from starting
The Citrix WEM Agent Host Service fails to start with the following error message: "The Citrix WEM Agent Host Service service hung on starting." As a result,the Netlogon service is prevented from starting becauseNetlogon depends on the Citrix WEM Agent Host Service...
Warning message on storefront console "There are no certificates associated with this storefront server."
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Error :While Importing RSA Token from Secure Mail
When trying to import a token from Secure Mail into the RSA SecurID app that is outside of the XenMobile Secure App container, an error message is received...
How to Verify the Maximum Transmission Unit For a Given Network Path
When implementing jumbo frames for storage it is important to verify what the actual Maximum Transmission Unit MTU is for the path between your host and storage unit. The steps included in this document will return a quantitative value unique to the given environment...
MDX Apps Not Visible on Citrix Secure Hub
In Citrix Secure Hub the users could previously see all of the Wrapped XenMobile Apps as being available for download. Now on Secure Hub there are no Apps shown in the Store...
Java Properties not Saved to the User Profile
Under certain circumstances Java properties might not save to the User Store on Logoff...
Android devices cannot launch apps after updating VDA agent to version 7.11
After upgrading VDA to v7.11; Receiver for Android users cannot launch published Apps or Desktops. The following error message is observed on the Android devices: "The common name on the ID certificate is not what was expected" In addition, the receiver logs shall contain similar stack trace: 09-...
Database Creation Error: The login already has an account under a different user name
When running the New Database Creation Wizard on the Workspace Environment Management WEM Infrastructure Services server, the administrator encounters the following error: "Database Creation Error!" A database is partially created on the SQL server, without any tables. TheCitrix Workspace...
How to change the Sync duration of Apple DEP server and Xenmobile 10.x server.
To change the Sync duration of Apple DEP server and Xenmobile 10 server. The default syncduration is 1440 minutes...
How to connect to ADFS 3.0 from NetScaler ADC load balancer?
Use Case Use case 1 : Microsoft Active Directory Federation Services ADFS 3.0 which provides single sign-onaccess to enterprise applications, requires server name in client hello extension to identify theapplication to connect to. Use case 2 : Connect to a server with multiple applications runnin...
High Availability Failovers Due to Missed HA HeartBeats of NetScaler VPX on VMware ESX Hypervisor
NetScaler VPX on VMWare hypervisor High Availability failsover due to missed HA heartbeats. Note : This article only pertains to NetScaler VPX on VMWare hypervisor. Background Root cause of the HA failovers is missing heartbeats due to VPX scheduling issues on the VMware host. The NetScaler’s...
XenServer Host become responsive In Reboot/Shutdown
XenServer hangs on reboot with following message in serial logs Sending all processes the TERM signal... Sending all processes the KILL signal... Saving random seed: Syncing hardware clock to system time Turning off swap: Unmounting pipe file systems: Unmounting file systems: Please stand by whil...
SF Web Page inaccessible after changing Base URL
- Once the SF is configured, there might be a need to change the Base URL. However, the SF page becomes inaccessible and throws below error - You might also get "Cannot complete your request" on this page...
How to Verify Active Users or ICA Users on Citrix Gateway
This article describes how to verify Active Users or ICA User on Citrix Gateway...
Error: Logical Volume mount/activate error when trying to plug the Local Storage
After a server crash, the Local storage is unplugged and when trying to plug it back it gives the following error xe pbd-plug uuid=xxxx-xxxxxx-xxxxx-xxxxxError code: SRBACKENDFAILURE52Error parameters: , Logical Volume mount/activate error opterr=FSCK failed on...
XenMobile Duplicate MAM ID issue
Deployments of XenMobile 10.x may encounter an issue where Enterprise enrolled devices are not correctly associated with the appropriate MAM ID for the device. This results in issues where devices end up in a state of ‘MDM no MAM’ or ‘Cannot install applications, despite seeing them listed in...
vhd-util tool to inspect the VHD headers of a VHD
vhd-util is a native utility of a XenServer used to inspect the VHD headers of a VHD. This will be useful to inspect the parent child relationship in VHD files...
How to check the bond status with OpenVswitch
When the bond status are flapping, it might be necessary to check what the kernel sees. This article describes some useful commands to check Bond status around OVS...
All paths in multipath are not visible in XenServer after a reboot
After a XenServer Host reboot, some of the paths are not visible when typing the command multipath -ll...
Compatibility of NetScaler with TLS 1.1 - 1.2 and Client Authentication with Citrix Receiver
NetScaler GatewayNG 11.0 version enabled for Client CertificateCC authentication with TLS 1.1,TLS1.2 enabled. 2. Citrix Receiver 4.3 or 4.4 installed on Client Machine. 3. During logon to Gateway, browser pop up to select client Certificate and then successfully login to enumerate the...
Measure storage performance on XenServer using dd ?
dd is a native linux command also available on XenServer that can be used to measure the performance of a block device like /dev/sda at a block level. We can use this command to troubleshoot storage performance issues within the Host as well as the guest while clubbing it with other tools like...