5325 matches found
App Layering 4.1 - Failed to Create Layer, 'A specified parameter was not correct. url'
When attempting to create a layer, the error below is displayed: Failed to execute the script: vCenter returned an unexpected failure = Fault Code: 'ServerFaultCode' FaultMessage: 'A specified parameter was not correct. url' Details: "attributes":"xsi:type":"InvalidArgument","invalidProperty":"u...
How to install applications that require joining the domain with Citrix App Layering
Question: During new layer creation, we need to join the domain to successfully install our applications. However, we read that only the platform layer should be joined to the domain - can we join the domain while creating an application layer? Answer: You can temporarily join a packaging machine...
VPP Required Apps Might Fail to Install on XenMobile Managed Devices
When too many VPP apps are pushed as required apps, installation may fail. The logs will show the following error. ErrorCode returned by Apple: code=9632, reason='Too many recent calls to manage licenses with identical requests'...
Troubleshooting XenCenter Proxy Authentication Issues
XenCenter does not connect to a proxy server One common problem with using a proxy server is that the client XenCenter can’t connect to it. You may receive the following error when trying to connect to a XenServer host after configuring to use a proxy server in XenCenter: You may also receive the...
Home Screen Layout Policy and App Uninstall
Q. Does the Home Screen Layout device policy disable the apps from being uninstalled? A. Yes, apps cannot be uninstalled once the Home Screen Layout policy is deployed...
How Do I Remove an Inactive or Non-existent License Server From LUI Reports
This article describes how to remove XenApp and XenDesktop license servers from the License Usage Insights LUI service that are no longer in in use. These servers appear in the Server Status page in the LUI service with a “not reporting” status. Who is affected? Citrix Service Provider partners...
Error: "Stop error code 0x00000074 (BAD_SYSTEM_CONFIG_INFO)" When You Start VDI
The following error is displayed when you boot VDI: Stop error code 0x00000074 BADSYSTEMCONFIGINFO...
How to Attach Additional Disk to NetScaler MAS 12.0
Citrix ADM, formerly NetScaler MAS The article describes how to attach an additional disk to NetScaler MAS 12.0 and lower versions. Points to Note You can only add one additional disk to NetScaler MAS apart from the default 120 GB disk. Adding more than one additional disk is not supported. The...
Secure Mail gives Error: Your organization does not allow this action
- User opens Secure Mail. - Goes into Contacts. - Selects a contact. - Clicks on the contacts phone number. - Sees error message:Your organization does not allow this action...
QuickBooks Recipe
QuickBooks is an application that licenses and registers to the volume serial number of the local hard disk. When the license is created an encrypted file is stored that can only be unencrypted if the volume serial number matches the system it was installed on. When Unidesk creates a new desktop,...
Citrix Endpoint Management: Deployment Use Cases
Citrix Endpoint Management and its Deployment Use Cases Citrix Endpoint Management: Citrix Cloud is a platform that hosts and administers Citrix services. It connects to your enterprise resources, via the Citrix Cloud Connector, on any cloud or infrastructure you choose. It allows you to create,...
A solution for the problem that lock screen background image does not appear on Win 10 when Windows Receiver is Installed
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The lock screen background image does not appear when Windows Receiver is Installedon some Win 10...
PVS XDSW "Cannot connect to the Hypervisor, object reference not set as an Instance"
When running XDSW, customer encountered generic error "Cannot connect to the Hypervisor, object reference not set as an Instance" This error was encountered just at the stage when the expected screen would be template selection...
PVS Servers randomly became offline
PVS servers were randomly offline and then recover automatically. The issue could happen several times a day on different PVS server. When PVS server was offline, sometimes we saw Streamprocess event 11 logged in event log, but sometime not...
How to Integrate StoreFront and XenMobile when XenMobile is enabled with Domain and Certificate Based Authentication
This article will guide you with the steps to enable XenMobile server and StoreFront Server integration when XenMobile environment is enabled withCertificate + Domain based authentication. To achieve the above use case, you as an admin need to setup the following. 1. Configure/Enable XenMobile...
XenMobile Rest API
XenMobile provides an extensive REST API that can be leveraged to extract data and provide it for business needs. This feature provides customers with the facility of calling XenMobile services using REST API. Instead of using XenMobile console, customers can call exposed services by using any RE...
Load Balancing and Monitoring Delivery Controllers
This article describes how to load balance the Desktop Delivery Controller via NetScaler with Connection Leasing...
How to request for XenMobile Service in Citrix Cloud
Citrix Cloud is a platform that hosts and administers Citrix services. It connects to your resources, via theCitrix Cloud Connector, on any cloud or infrastructure you choose. It allows you to create, manage, and deploy workspaces with apps and data to your end-users from a single console. The...
Bnistack error 85 - IOS Socket UNAVAILABLE - not counting retry
Target Devices actively connected to Provisioning Services suddenly exhibit severe performance issues such as: Target completely hangs Performance is extremely slow Number of retries increases dramatically Atthe same time the following error is found in the Event Logs inside the Target Device:...
How to Remove Crash Dump File From a Crashed Red Marked Xenserver.
Remove Crash Dump File From a Crashed Xenserver...
Setting up a default landing page on Storefront 3.0
The article describes how to set the default landing page in x1 / 3.x on StoreFront 3.x...
Citrix Store Front 3.0 Unable to save favourites in Store Front
Unable to save favourites in Store Front...
Storefront 2.6 - users get "Error 500".
users get "Error 500"...
How to Configure NetScaler as IDP for SAML Based Integration with 15Five
This article describes how to configure NetScaler as an Identity Service Provider IDP for 15Five SaaS applications, using SAML Security Assertion Markup Language protocol. Introduction 15Five is a company that provides performance management platform that combines employee feedback, objectives...
Why does Citrix Receiver send DNS query for nonexistent hostname?
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Question: Why does Citrix Receiver send DNS queries to similar NonExistingSubDomain? Answer: Citrix...
Citrix Receiver: Difference of Logon Experience When Logon StoreFront with a Locked Account by Using Username/password and Smart Card
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article describes user experience of using Pass-throughwith username and password or smart card log...
XenServer- Server are in maintenance mode
XenServer are not able to connect to XenCenter...
Session launches in HTML5 instead of native Workspace app/Citrix Receiver
When a user attempts to launch a session from the StoreFront website, the session would be launched automatically via Workspace app for HTML5 instead of native Workspace app...
PVS Write Cache Falling Back to Server Side When Using BDM
When trying to place the target device write cache on local disk it is falling back to the server side cache every time the target device boots. This is only seen when using a BDM boot method, there is no issue visible when using PXE boot...
Secure Mail on iOS Does Not Show Notifications for Emails in Subfolders
Emails sent to Secure Mail subfolders does not create an alert on the APNS badge notification...
UPM 5.2: Getting temporary profiles
Getting temporary profiles...
FAQ: Kerberos Support for XenDesktop 7.x
Q: Does StoreFront 3.5 support configuring Kerberos authentication with XenDesktop 7.8? A : XenApp 6.5 supports Kerberos but XenDesktop 7.x does not. Going forward Kerberos will be replaced with Virtual Smart cards. This is because of the newer FMA architecture and Microsoft's SAM architecture...
How to set the keyboard to automatically pop up while opening the app with Receiver for iPad
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Users need to be able to access the keyboard in Receiver. We would like this function to come up...
Receiver install error "The requested operation has failed"
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Unable to install Citrix receiver on a new computer. Error "The requested operation has failed"or "A...
Storefront Logoff Error "If any apps are still running, please exit them manually"
When logging off from the Storefront portal a logoff error message is presented: Logoff Error If any apps are still running, please exit them manually...
How to Set Up StoreFront with XenMobile Cloud For Providing a Unified App Store within Citrix Secure Hub
This article describes how to set up StoreFront with XenMobile Cloud for providing a Unified App Store within Citrix Secure Hub. Background This article provides instructions on how to provide a unified app store for mobile, Web/SaaS, and Windows applications to end users within Secure Hub...
Alt+Tab Does Not Pass Through the VDI in ICA Session
When pressing Alt+Tab while on a VDI in ICA session Full Screen, the apps show up from the endpoint and not from the VDI...
30 seconds screen hang/ delay during session reconnections
If users reconnect to a disconnected session, Windows Screen "hang" for about 30 seconds on the Welcome Screen. New Logins are not affected, only reconnections...
Authentication fails on Secure Hub Error "Check the credentials and try again"
Authentication fails on Secure Hub. Cannot enroll devices...
An Unexpected MAPI Error Occurred - Catalog Not Found
When trying to promote to the vdisk, it says an unexpected MAPI error occured...
PVS 7.6 CU1: Write cache getting filled up automatically.
Desktops are crashing once vdiskdiff.vhdx fills up...
Unable to add NFS to the XenServer, error : There was an error while attempting to mount the NFS share
Error while adding the storage to XenServer 6.5 There was an error while attempting to mount the NFS share Unable to mount manually, failed with "mount failed reason given by server : permission denied."...
Application Opens Using Local Defaults Instead of Published Application After Logging into Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. With FTA enabled in Studio, after logging into Receiver, the application will open using the local...
Message: "The desktop '*****' is temporarily unavailable due to planned maintenance" on XenDesktop
Unable to launch desktop. The following message is displayed: "The desktop '' is temporarily unavailable due to planned maintenance"...
XenServer Pool Master is Unable to Boot with Error: "unexpected inconsistency; Run fsck Manually"
The following error is displayed when booting XenServer pool master: "Unexpected inconsistency; Run fsck Manually" The df -h command shows filesystem is read only...
All Traffic Goes to One StoreFront Server When StoreFront is Load Balanced with NetScaler
User noticed that his StoreFront servers are not load balanced properly. They currently have configured 4 StoreFront servers which is part of a server group and service group on the NetScaler. The NetScaler load balancing method is set to Round Robin, however only one StoreFront server is receivi...
Print screen fails in ICA/HDX session
Print screen fails in ICA/HDX session...
Receiver Crash: A Fatal Error Cccurred. Would You Like to Restart Citrix Receiver?
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Receiver gives a fatal error intermittently to all users. Trying to uninstall/install Receiver produces...
Storefront - generating event viewer warning - " The Receiver for Windows package file could not be found at the path"
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Event viewer on storefront server is generating warning event ID 4 " The Receiver for Windows packag...
License Server Error: No Licenses Available for Specified Server Type
When the XenServer is attempted to be licensed you may come across error "The license-server did not issue a license for server "servername" because there were no license for the specified type available"...