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Citrix
Citrix
•added 2019/03/26 12:00 a.m.•17 views

Virtual Desktops 7.15 CU3 - On Studio - Machine catalogs, keeps spinning for long time and never displays the list of the machines.

Virtual Desktops 7.15 CU3 - On Studio - Machine catalogs, keeps spinning for long time and never displays the list of the machines. As per the CDF logs uploaded, there found exceptions related to communication for Get-ProvTask execution. 261057,0,2019/03/18 13:19:16:45184,6716,2288,1,Xendesktop...

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Citrix
Citrix
•added 2019/03/14 12:00 a.m.•17 views

Red X appears under Synchronization State for WEM Agents

After recent upgrade of WEM Service, agents have started showing a red X under Synchronization state...

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Citrix
Citrix
•added 2019/03/08 12:00 a.m.•17 views

Secure Hub on Android always shows badge notification as 1

Android Secure Hub notification should only show badge count if there is any new update/policy...

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Citrix
Citrix
•added 2019/03/04 12:00 a.m.•17 views

Bidirectional Content Redirection does not work properly with Lingering Session

Repro Steps: 1. Start Internet Explorer on your client machine 2. Type an URL that match with "Allowed URLs to be redirected to VDA" to the address field 3. The local browser is closed automatically when hitting the enter key 4. The published application is started and the redirected URL is opene...

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Citrix
Citrix
•added 2019/02/22 12:00 a.m.•17 views

XMS : DEP Settings are not getting removed| Status - Pending Removal

While trying to remove the existing DEP config from the XMS sevrer console it stays on pending state:  The connectivity is fine between the XMS server and the DEP portal, by this time we have already removed the another MDM configuration from the DEP portal as its not been used.  It does not...

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Citrix
Citrix
•added 2019/01/31 12:00 a.m.•17 views

Default printer not auto-created on VDIs with WEM agent installed.

When configuring client printers auto-creation with Default printer policy enabled from XenDesktop Studio console, the default printer is not created in ICA session launched on machines with WEM agent installed...

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Citrix
Citrix
•added 2019/01/29 12:00 a.m.•17 views

KB4480976 causes issue with pagefile redirection on Windows 10 v1803 with PVS

After installing Microsoft updateKB4480976 on a provisioned Windows 10 v1803, 'Performance Options' popup may appear with no paging file set.This issue is not seen with other versions of Windows 10...

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Citrix
Citrix
•added 2019/01/28 12:00 a.m.•17 views

App Layering/Unidesk: vSphere ESX hosts in Maintenance Mode can unpredictably fail tasks

Tasks for operations on ESX hosts and VMFS datastores fail with errors about hosts losing connection or objects being in the wrong state...

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Citrix
Citrix
•added 2019/01/25 12:00 a.m.•17 views

One user is receiving a temporary profile every time they log into Citrix

A single user for a domain is continually being signed in with a temp profile...

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Citrix
Citrix
•added 2019/01/18 12:00 a.m.•17 views

How to Load Balance Trivial File Transfer Protocol Servers

This article describes how to load balance a Trivial File Transfer Protocol TFTP server using Reverse Network Address Translation RNAT and Use Source IP USIP. TFTP is simple file transport protocol. It uses User Datagram Protocol UDP port 69 as a transport protocol and is typically implemented on...

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Citrix
Citrix
•added 2019/01/08 12:00 a.m.•17 views

Audio redirection is failing for desktops in ICA session.

Intermittently, audio redirection fails for users in a hosted-shared desktop ICA connection...

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Citrix
Citrix
•added 2018/12/28 12:00 a.m.•17 views

Additional Lifecycle Information for StoreFront

This article is a supplement to the Non-Sale ProductsLifecycle information StoreFront is an integral component of Citrix Virtual Apps and Desktops formerly XenApp and XenDesktop but can be used with several versions of Citrix Virtual Apps and Desktops and XenApp and XenDesktop. For customers that...

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Citrix
Citrix
•added 2018/12/14 12:00 a.m.•17 views

How to Set Up an Additional Hard Drive in XenServer

This article describes how to add an additional hard drive in XenServer...

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Citrix
Citrix
•added 2018/12/12 12:00 a.m.•17 views

Certificate Based Authentication on Gateway Insight

With Client Authentication enabled on an SSL virtual server, the NetScaler appliance asks for the Client Certificate during the SSL handshake. The appliance checks the certificate presented by the client for normal constraints, such as the issuer signature and expiration date. Here are some use...

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Citrix
Citrix
•added 2018/12/06 12:00 a.m.•17 views

Citrix Receiver for Windows Quick Reference Version List

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article contains a list of publicly released version numbers and release dates for the Citrix...

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Citrix
Citrix
•added 2018/11/23 12:00 a.m.•17 views

Mouse not steady in the desktop with relative mouse enabled

Users start a 3-D design application which needs to enable relative mouse in the published Win7 desktop. Unfortunately they found that after relative mouse enabled, the mouse is not steady when attempting to click the icons or buttons in the desktop, and it's flickering within a small range...

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Citrix
Citrix
•added 2018/09/28 12:00 a.m.•17 views

Recommendation on installing SCCM Client on Citrix Virtual Desktop Master Image

Recommendations on installing of SCCM client on VDI master image...

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Citrix
Citrix
•added 2018/09/28 12:00 a.m.•17 views

After importing a certificate PEM file with more than one CERTIFICATE section, you cannot access the management console

You have a PEM file which contains a PRIVATE KEY section, and more than one CERTIFICATE section. The additional CERTIFICATE sections are for other root certificate authorities. In the Management Console, you go to Settings and Configuration, and upload the certificate. Once that completes, the...

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Citrix
Citrix
•added 2018/09/26 12:00 a.m.•17 views

Receiver for Mac: Application window switches to back ground and gets frozen

Unable to select newly opened Application Window. This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information...

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Citrix
Citrix
•added 2018/09/25 12:00 a.m.•17 views

Boot failure 0xc000000f: Windows failed to load because the NLS data is missing, or corrupt

You may see this when you attempt to create App Layers after importing a new non-US-English OS layer. This applies to every version of Windows from 7 onward. Below is what you get in Windows 7 when you have a missing NLS Native Language Support code-page file. You get a boot failure screen that...

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Citrix
Citrix
•added 2018/09/22 12:00 a.m.•17 views

Provisioning Services 7.X: Target Devices Fail To Boot With Error "No servers available for disk"

When we start the Target Device, we notice the following error on the device during boot process. "No servers available for disk" We also notice Database Access errors for certain functions on the Event Viewer of PVS Server...

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Citrix
Citrix
•added 2018/09/20 12:00 a.m.•17 views

USB Redirection with Server VDA 2016 not working with Linux receivers

USB Redirection with Server VDA 2016 not working with Linux receiver. Device shows up in device manager but does not show under play back device as an audio input/output device...

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Citrix
Citrix
•added 2018/09/19 12:00 a.m.•17 views

Unable to access XenApp through StoreFront, getting an Error - " Your logon has expired, please logon again to continue "

Unable to authenticate to Storefront server and getting error "Your logon has expired. Please log on again to continue"...

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Citrix
Citrix
•added 2018/09/05 12:00 a.m.•17 views

Unable to publish image, out of disk space, ELM console reports "No free mft record for $MFT: No space left on device"

When publishing an image, the task fails with the message, "A failure occurred while publishing the Layered Image: An error occurred while compositing the layer or image. Please check the available disk space on the local storage or the size of the target image." Also, in the ELM console, you mig...

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Citrix
Citrix
•added 2018/09/05 12:00 a.m.•17 views

UDP based applications may get affected when traffic processing is disabled on the SDWAN

On the video conference tool based of IPSEC UDP, Master node isn't able to see the remote nodes sitting behind the SDWAN-WanOP. This tool uses dynamic IPSEC tunnels over the WAN and passes through our WanOP...

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Citrix
Citrix
•added 2018/08/30 12:00 a.m.•17 views

StoreFront 3.5 upgrade to 3.15 fails with error " Citrix StoreFront 3.15.0.18019 failed"

StoreFront Version 3.5 fails to upgrade to version 3.15, during the upgrade process the wizard displays the following message "Citrix StoreFront 3.15.0.18019 failed" At the bottom of the upgrade wizard window, another message is displayed "NOTE: An error occurred during installation. Please ensur...

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Citrix
Citrix
•added 2018/08/29 12:00 a.m.•17 views

Citrix Policy - Does applying same policies on different priorities append the policy settings?

Question : Citrix Policy - Does applying same policies on different priorities append the policy settings? Answer : No, applying same policy however different settings in them will not append it, however, it will replace the policy altogether. An example: We have defined the following policy twic...

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Citrix
Citrix
•added 2018/08/27 12:00 a.m.•17 views

KMS Activation Takes Too Much Time to Finish

After configured KMS mentioned in CTX128276, the KMS activation takes too much time to finish...

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Citrix
Citrix
•added 2018/08/20 12:00 a.m.•17 views

Error: "Your apps are not available at this time" after upgrading to the new Workspace UI

After upgrading to the new Workspace UI, Citrix Cloud end users are no longer able to access their resources and receive the message "Your apps are not available at this time."...

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Citrix
Citrix
•added 2018/08/17 12:00 a.m.•17 views

Applayering 4.11- unable to add pvs connector

while adding a pvs connector, we get an error as Failed to validate the Domain User and Password. Check credentials .One or more of the PVS server configuration fields is invalid. Please check your selections...

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Citrix
Citrix
•added 2018/08/03 12:00 a.m.•17 views

Unable to deploy custom receiver from Store front. Getting " An error occurred while saving changes on the "Deploy Citrix Receiver" property dialog. Please check the log in event viewer and try again."

While trying to add customized "receiver.exe" to deploy receiver option in Storefront, you might get following error while saving it. "An error occurred while saving changes on the "Deploy Citrix Receiver" property dialog. Please check the log in event viewer and try again". It works fine with...

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Citrix
Citrix
•added 2018/08/02 12:00 a.m.•17 views

Information to Keep Handy Before Troubleshooting NetScaler SD-WAN Issues

Expedite the troubleshooting process by having the following information hand: Topology/Flow diagram All traffic passing through NetScaler SD-WAN or not Links with variable bandwidth Bandwidth offered by ISP Bandwidth observed by using Iperf Bandwidth configured on the NetScaler SD-WAN Links Any...

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Citrix
Citrix
•added 2018/08/02 12:00 a.m.•17 views

Troubleshooting NetScaler SD-WAN Link Quality

There are network and WAN connectivity issues when traffic goes through NetScaler SD-WAN...

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Citrix
Citrix
•added 2018/08/02 12:00 a.m.•17 views

Troubleshoot Citrix SD-WAN Issues Using ARP Table

Troubleshooting Citrix SD-WAN issues using ARP table...

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Citrix
Citrix
•added 2018/07/31 12:00 a.m.•17 views

Detecting Link Failure in Citrix SD-WAN Appliance

Citrix SD-WAN creates a reliable WAN from diverse network links, including MPLS, broadband, and wireless, continuously measuring and monitoring each link for loss, latency, jitter and congestion. Link outages and errors are mitigated by NetScaler SD-WAN’s ability to move traffic off poor performi...

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Citrix
Citrix
•added 2018/07/31 12:00 a.m.•17 views

NetScaler MAS Reports High Memory Utilization

User receives alerts related to high memory usagehowever they do not observe any latency or performance related issue. From var/log ns.log we see logs related to high memory and from mpsservice.log we see messages related to out of shared memory. Tuesday, 20 Mar 18 14:26:18.845 +1100 Debug Main...

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Citrix
Citrix
•added 2018/07/31 12:00 a.m.•17 views

How To Enable Thin Provisioning On XenServer

This article explains how to enable Thin Provisioning on XenServer...

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Citrix
Citrix
•added 2018/07/27 12:00 a.m.•17 views

How to migrate the XMS Database server from an existing DB to a cloned DB server

How to migrate the XMS Database server from an existing DB server to a cloned DB server ? Below are the steps which can be followed if we need to migrate XMS DB server to a cloned DB server which has a different IP address. 1. Login to XenMobile server. 2. Select Configuration and then select...

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Citrix
Citrix
•added 2018/07/23 12:00 a.m.•17 views

WEM 4.5 - Users are not Getting Desktop Icons Assigned from WEM

Users are not getting Desktop icons assigned from WEM. Icons should be copied to the user's Desktop from a shared folder as per Action/Assignment configured from WEM server...

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Citrix
Citrix
•added 2018/07/13 12:00 a.m.•17 views

XenDesktop Setup Wizard fails with error (UUID_INVALID)

When running the XenDesktop Setup Wizard XDSW you might receive the following error when selecting the PVS Accelerator Configuration. The error might also be shown when attempting to change the Accelerator Status of a Target Device or Enabling/Disabling the Accelerator setting on a Host Entry...

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Citrix
Citrix
•added 2018/07/11 12:00 a.m.•17 views

MMC keeps crashing after joining the server Group in StoreFront 3.x

MMC keeps crash after joining the server group...

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Citrix
Citrix
•added 2018/07/04 12:00 a.m.•17 views

Error: "Your logon has expired. Please log on again to continue" When one XML broker does not work correctly, users are unable to see apps and desktops from other working XML brokers.

When one XML broker does not work correctly, users are unable to see apps and desktops from other working XML brokers if StoreFront . The following error is displayed. "Your logon has expired. Please log on again to continue." This problem happens if the store has been configured with multiple...

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Citrix
Citrix
•added 2018/06/29 12:00 a.m.•17 views

Configuring the vDisk Access Mode

...

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Citrix
Citrix
•added 2018/06/25 12:00 a.m.•17 views

UPM Roaming Profiles "Break" if App Layering Elastic Layering is Enabled

UPM roaming profiles "break" if enabling App Layering Elastic Layering feature. Can’t right click the start menu, can’t open programs, etc...

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Citrix
Citrix
•added 2018/06/22 12:00 a.m.•17 views

What are the supported disk platforms to install XenServer on?

Question : What are the supported disk platforms to install XenServer on? Answer : For information about supported hardware, see the Hardware Compatibility List HCL: https://hcl.xenserver.com/ You can also refer to the Citrix Hypervisor 8.2 CU1 product documentation. When installing XenServer, yo...

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Citrix
Citrix
•added 2018/06/21 12:00 a.m.•17 views

How to customize the storefront website title

Customize the storefront website title and the icon...

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Citrix
Citrix
•added 2018/06/19 12:00 a.m.•17 views

How to install Root CA cert on the iOS 11 with Receiver 7.3 upgraded from 7.2

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Install the Root CA cert manually after upgrading the iOS Receiver 7.3...

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Citrix
Citrix
•added 2018/06/14 12:00 a.m.•17 views

Error: "Cannot Complete Your Request" Due to Call Back URL Misconfiguration on StoreFront

The following error is displayed due to call back URL misconfiguration on StoreFront: Cannot Complete Your Request...

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Citrix
Citrix
•added 2018/06/14 12:00 a.m.•17 views

StoreFront fails to detect Receiver installation with Internet Explorer

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When navigating to a Receiver for Web site using Internet Explorer, a user will be asked to run a...

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Citrix
Citrix
•added 2018/06/14 12:00 a.m.•17 views

Error: "Cannot Complete Your Request" When Connecting to StoreFront Through Proxy

The following error is displayed when connecting to StoreFront through proxy due to proxy configuration: Cannot Complete Your Request...

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Total number of security vulnerabilities5000