5314 matches found
WEM - Some Agents are not showing in WEM Console Agent List
Only one machine at a time within a particular group of WEM Agent machines is showing in the Agent list inside the WEM Administration Console. All machines in this group are receiving policies from WEM whether they appear in this list or not 1: Upon first enumerating the Agent List from inside th...
Guidance on configuring WEM settings per user/user groups
How to set up WEM configuration specifically for user/user groups...
WEM Profile Settings are very delayed in applying to an end user session
WEM Profile Settings are very delayed in applying to an end user sessions...
Seamless application window incomplete display in Dual-Monitor Windows 10 client
Customer launched a seamless application in a Dual-Monitor Windows 10 client. However, half of the application window is filled with black image...
How to enroll windows 10 devices
How to enroll Windows 10 in XenMobile...
Bitlocker Device Policy
Windows 10 Enterprise includes a disk encryption feature called BitLocker, which provides extra file and system protections against unauthorized access of a lost or stolen device. For more protection, you can use BitLocker with Trusted Platform Module TPM chips, version 1.2 or later. A TPM chip...
How to debug icon cannot be displayed in storefront webpage
This article describes how to debug the issue of icon not be displayed in storefront web page...
How to hide drive letters with Windows registry
This article explains how to hide drive letters using registry key...
How to generate the SecureHub device side logs
How to generate the SecureHub device-side logs and setup the correct debug level on them...
Cannot create Store service : An error occurred running the command: 'Install-DSStoreService2'
You might receive an error:An error occurred running the command: 'Install-DSStoreService2' when creating a new Store. Citrix Subscription store service fails to start intermittently...
Storefront 3.7 - Need's To Have Friendly Name Show Up Instead Of Delivery Group.
When he opens the Storefront it will give him the Delivery Group Name but he needs the VM name to show up...
How to disable 'Delete account' option within Secure Hub
To disable the "Delete account" option within the Secure Hub for the environment with Auto Discovery ServicesADSenabled. Note : This can be done only for the environments with Auto Discovery ServicesADS enabled...
How to collect ActiveSync device logs (EAS logs) from Exchange
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Receiver For iOS 7.2.3 Smart card users are unable to launch VDA 7.13 applications
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Error: "The operation couldn't be completed HdxSdkErrorDomainSessionerror 8."...
How to obtain expiration date of the "Distribution Provisioning Profile (.MOBILEPROVISION)" file of an iOS (.iPA) application
What is the "Distribution Provisioning Profile .MOBILEPROVISION" File used by Apple Xcode, a software developmentIDEoften used for creating iPhone apps; contains a provisioning profile, which allows an app to be uploaded to a limited number of iPhones or iPads while it is still in development. Yo...
MDM/MAM Enrollment flow for Secure Hub Android devices-On Cloud Setup.
This article explains the MDM/MAM Enrollment flow for Android devices for-On Cloud Setup Where XMS Load Balance on cloud and Netscaler Gateway is on Premise...
To delete two headers in HTTP Response
In certain cases, we do not want to parse the HTTP headers to the end Client. NetScaler can do this job by deleting the HTTP header received from the Server. We can use Rewrite feature of NetScaler to achieve this. Configuration AppExperts Rewrite. Step 1 : To remove HTTP header named "Server" CL...
Unable to Configure Citrix App Layering ELM PVS Connector
The App Layering Agent PVS Agent on the PVS server is registered with the App Layering ELM virtual appliance, and the PVS Server enumerates on the App Layering PVS connector screen. However,clicking "check credentials" an error is displayed stating that the ELM cannot use the credentials on the P...
Citrix Provisioning Services Boot Process
This article explains Citrix PVS boot process in details...
Error: "No Entry Found in Database for Device" While booting Target Device
Target devices are unable to PXE boot with the following error message: "No entry found in database for device."...
Provisioning services 7.x vdisk Imaging Procedure
To perform imaging sometimes after performing reverse imaging to create a new vDisk from a virtual machine on any residing hypervisor...
App Layering: Supporting DFS File Shares
The ELM can only access a DFS namespace if SMB 1.0 is enabled on the servers. If SMB 1.0 is disabled, as is becoming more common, the ELM cannot access a DFS namespace directly. Attempts to test the connection will fail...
How to install public store APP via Baidu Store
Users in China wants to know how to install public store APPs from Baidu stores...
Storefront 3.11 - Need to remove the "Details" link for the published applications and desktops
How do I remove the "details" link for the published applications and desktop...
Unable to login to mdx.xm.cloud.com
This article summarizes on how to deal with issue related to mdx.xm.cloud.com portal when we get the errror "Account already in use"...
Use XenMobile Mail Manager to block all email clients except Secure Mail
Using XenMobile Mail Manager to Block Non Secure Mail clients from accessing mails...
SDX -Memory Showing Less Than Expected on GUI
Memory is showing as 32 GB instead of the expected 48 GB on SVM GUI...
DHCP Client Service will not start and shows "Access Denied" error
The first indication of a problem is that you've got a 169.254.x.x address. The DHCP Client service is stopped. Then manually starting the DHCP service, you get an Access Denied error...
App Layering: PVS Cache Disks May Need to Be Larger with Elastic Layering
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Error: "Your account cannot be added using this server address" When Adding Sites in Native Receiver
User without administrative privilege User1 installed receiver and later customer uninstalled receiver by switching to admin user User2 in the CMD prompt and then runningReceiver Clean-Up Utility tool in the CMD prompt with administrative privilege. Then following issue happened: 1. Receiver fail...
License count is incorrect on XMS console
We see consumed licenses on XMS console under Licensing tab is more while the total number of enrolled devices is less pulled a report from XM. The license file has been re-read on the licensing server and there is no change...
Applications and Device Policies are failing on Samsung Knox Devices -XenMobile
Experiencing issues with Samsung KNOX Enabled devices - Enrolment loop encountered. - Policies/ Apps Deployment failures. If the devices are removed from KNOX KME portal. Reset done and manually enrolled, no issues encountered...
SecureHub prompting for login even though timeout is correctly set or even while using non MDX apps
SecureHub keeps prompting to login randomly even though the timeouts are correctly set on XMS server...
XenMobile: Error "Incorrect Credentials" for AD user during enrollment
Issue: User whose AD password is changed recently is facingan enrollment issue. After entering AD username/password it gives error message "Incorrect Credentials". SHP login fails too...
Limitations of NetScaler Gateway OPSWAT EPA Scan
NetScaler Gateway as such does not have a whitelist or blacklist of products and relies on the OPSWAT for this. If a particular product is not present in the NetScaler predefined expressions then this product is not supported for EPA scans. When using a generic scan OPSWAT scans all the supported...
Cert Based Authentication + LDAP Enrollment failing for Cloud connector- XenMobile Setup
Under PKI entities, the test connectivity is failing for the CA server XenMobile Debug Logs : 2017-02-06T15:30:57.847+0000 | 200B97A4C77E1C34 | ERROR | http-nio-14443-exec-61 | com.sparus.nps.pki.connector.MsCertSrvConnector |TestConnection to pki url certnew.cer failed with response Headers:...
Policies and Applications are not pushing to iOS devices from Xenmobile (Proxy Enabled Environment)
The device information is not fetched completely on XenMobile and under device setting on XenMobile console we don't see any assigned delivery group. The test connectivity is successful In the Debug logs you can see : | ERROR | pool-47-thread-1 | com.notnoop.apns.internal.ApnsConnectionImpl |...
How To Add Additional Storage to an Existing SD-WAN Center VM
The objective of this article is to provide assistance on how to add some additional storage from what was initially configured during the initial import of a NetScaler SD-WAN Center VM...
FAQ: NetScaler SD-WAN Center and Hardware Requirements
Question: Is It Possible to Increase the Cores and RAM of an Existing SD-WAN Center VM? Answer: Yes it is possible to increase the cores and RAM of an existing SD-WAN Center VM. If the hypervisor has sufficient resources shutdown the SD-WAN Center instance and increase the Cores and RAM to the...
Secure Hub not automatically installed on DEP/VPP enrolled iOS
Device is enrolled in DEP/VPP. Secure Hub is one of two required apps. The other app is installed, Secure Hub is not...
How to Implement NetScaler Gateway EPA Only for Windows Clients
This article provides provides information on how to implement NetScaler Gateway EPA only for Windows clients not mobile devices connecting from the Internet. Mobile devices cannot run the EPA scan. So, they need to bypass it using either a policy or a different virtual server...
After updating the app, receiving an error : Incompatible error
After updating the app Secure Mail, receiving an error when launching apps. Devices: iOS only ERROR: "Incompatible app, please try removing this app and then reinstalling it."...
Slow Logon with a Black Screen in XenDesktop Server VDA.
Logon to XenDesktop Server VDA with OS Windows 2012 R2 is very slow. Black screen displayed upto240 Seconds. When the logon is completed everything workfine. Remote Desktop and console users experience a slow logon with a blank screen before the desktop is eventually rendered. Longer logon times...
FAQ: Citrix ADC on Microsoft Azure
Q: What is Citrix ADC, formerly Netscaler ADC, on Microsoft Azure? A: Citrix ACD on Microsoft Azure is a L4-L7 virtual networking appliance that ensures organizations have access to secure and optimized applications and assets deployed in the cloud. Citrix ADC on Azure provides a foundation for t...
Netscaler - 11.1 - SSO Failure with RDP Proxy
1. When connecting to RDP via NS gateway CVPN bookmarks, the RDP window terminates with error An Internal error has occurred. 2. Netscaler resets the back-end connection withreset code of 9952 dropping connection due to SSL received fatal alert 3. Disabled SSO using...
Steps to Renew Apple DEP Token on Cloud Endpoint Management and XenMobile Server (OnPrem)
Users can generate a new Apple Deployment Program token before the existing Apple Deployment Program token has expired. The same process applies to expired tokens. This process will not impact the existing enrolled devices...
Behavior of VM.xenstore_data
Summary This article describes the behavior ofVM.xenstoredata. This behavior might affect customers who use thexenstore-data parameter of a Virtual Machine VM, especially those customers who are writing software that interacts with XenServer and uses this parameter. Behavior of VM.xenstoredata If...
2.x - Increasing the User Layer size for a Persistent Desktop
C drive of a 2.x desktop is running low on space...
Updating to Secure Hub 10.5.5 causes Passcode prompt to appear repeatedly
You may find that after upgrading to Secure Hub 10.5.5 on Android, the device repeatedly requests the Passcode to be entered even though the Passcodeentered is known to be valid. Upon investigation of the Secure Hub log files, you may notice an error message which states "SecretVaultProvider:Fail...