5317 matches found
How to Hide Applications in StoreFront 2.5
This article describes how to configure StoreFront resource filter to hide certain resources by type or keyword...
When WSCReconnectMode Value 8 is Set a Windows Logoff and Logon Happens, Existing Sessions Should Reconnect Automatically
When WSCReconnectMode value 8 is set the existing session does not reconnect on logon. The expected behavior is on logon the session will reconnect...
Second Profile Installation Fails while Enrolling iOS Devices
Second profile installation fails during iOS enrolment inXenMobile...
Troubleshooting Citrix Receiver for Android
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Many connection issues might be caused by configuration issues on your IT department’s servers or...
Desktop Viewer is Showing Up Even though it has been Disabled Through the web.config File
Desktop Viewer is showing up even though it has been disabled through the web.config file...
How to Troubleshoot a Target Device not Booting into a vDisk
This article provides information about how to troubleshoot a target device that fails to boot into a vDisk.The status of the target device appears as a red X state within the console...
How to Bind Certificates to Citrix Gateway Virtual Server
Refer to Citrix Documentation for detailed instruction -To bind the certificate and private key to a virtual server...
SNMP v3 System Generated Passwords are Not Accepted by CloudBridge
When SNMP-v3 trap receiver is configured, authentication and privacy passwords assigned to SNMP-v3 management applications are system-generated and contain special characters like: .,,@,$,%, , , “,” and so on. However these system-generated passwords are not accepted on the CloudBridge password...
Error: "Connection Timed Out (0x4c126035) When Connecting to vDisk on Citrix Provisioning Services
Error 1 : "Connection timed out 0x4c126035 with tftp://0.0.0.0/ARDBP32.bin"" Error 2 :"Could not boot from file name “ARDP32.bin”"...
DaaS: 2411 VDAs are not registering with the Cloud Connectors
When users are trying to launch the published resource getting an error - "No work Station Available", as the VDA is in unregistered state...
Cloud || Remote Browser Isolation most of the time not working
Users getting black screen. Or connection was closed screen...
VMware vSphere 8.0 Known Issues
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CSP Tenant Cloud Account Creation Change
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The '?/' key on a Portuguese (Brazil) ABNT2 keyboard does not function in Linux sessions
When launching a Citrix session from an endpoint using Windows and a ABNT2 - Portuguese Brazil keyboard layout, the Windows keyboard key '?/' does not function inside a Linux VDA published desktop or application session...
PVS - CVAD Setup Wizard - Unable to create Azure targets devices, BDM upload fails
From the Citrix Provisioning Console, using Citrix Virtual desktop wizard from the , target device creation progresses until the stage "Uploading BDM VHD file to azure" , where it fails. PVS Error Failed to Upload BDM Disk to Azure. Error:System.AggregateException: One or more errors occurred. --...
the new session will exit suddenly when the session exceed 8 on multisession LVDA
The customer said the new session will exit suddenly when the session exceed 8 on multisession LVDA. And if logoff 1 session, the user can login succeesfully...
Citrix DaaS: Unable to login to Citrix cloud with MFA
Unable to login to Citrix Cloud with MFA with error " Opps! Something went wrong...
Ctrix Virtual Apps and Desktop - Troubleshooting; Tools and Data collection
Introduction This article is a summary of the top support articles related to the data collection process. There are two main areas covered in this summary including data collection guidance and tools. Top Knowledge Content Citrix Tools: CTX203082 - Citrix Supportability Pack CTX677255 - Citrix...
Netscaler SSL (Certificates and Ciphers)
Introduction This article provides a summary of the useful resources about Netscaler SSL Certificates and Ciphers Appendix: Top Knowledge Content Troubleshooting Common Problems CTX124429 - Error: "unable to load PKCS7 object" is Displayed when Converting or Installing a PKCS 7 Certificate on...
Citrix Virtual Apps and Desktop Profile Management (UPM, WEM)
Citrix Profile Management Introduction Profile Management is intended as a profile solution for Citrix Virtual Apps servers, virtual desktops created with Citrix Virtual Desktops, and physical desktops. You install Profile Management on each computer whose profiles you want to manage. Active...
Understanding Subnet Affinity and Auto Rebalance
This article details the Subnet Affinity and Auto Rebalance features and also provides the best practices for their use. Subnet Affinity When assigning the server and NIC combination to provide a vDisk to target devices, select from the following subnet settings: None: Ignore subnets; use least...
Error: "Cannot connect to server. Try again in a few minutes" on StoreFront
End-user is unable to add Store into Receiver, unless the full Store path is appended. Example https://SF-FQDN/Citrix/; - Add Store is successful https://SF-FQDN - Add Store fails: After user gets prompted for credentials, an error message appears: "Cannot connect to server. Try again in a few...
Error: XDDS:F26A2921 Studio Cannot Contact DDC
After a failed upgrade for StoreFront 2.5 and while repairing StoreFront, Studio lost communication to the DDC. Details Error Id: XDDS:F26A2921 Exception: Citrix.Console.Common.CitrixAggregateException One or more parallel operations failed at Citrix.Console.Common.CitrixParallel.InternalForEachT...
How to Adjust the Bond Balance Interval in XenServer 6.x
XenServer 6.1.0 introduces a change to the NIC bonding load balancing algorithm for active-active bonds in the vSwitch network stack. In past releases, active-active bonds were set to rebalance load every 10 seconds. However, in XenServer 6.1.0 active-active bonds on the vSwitch rebalance load...
How to Configure Multipath Boot from SAN during XenServer Upgrade or Patch
This article describes how to configure multipath boot from Storage Area Network SAN when upgrading or patching XenServer. The upgrade or patching of XenServer can leave the initial ram disk initrd without multipath support...
How to Create an Update Task to be Performed at a Scheduled Time in Provisioning Services
This article explains how to create an update task to be performed at a scheduled time. Note : This article is part 3 of the three articles on how to manage vDisk for automatic updates. 1. CTX137757 – How to Create a Designated Update Virtual machine and adding a Host Connection to vDisk Update...
Error ID: XDDS:A75A86BB When Adding Machines to a Streamed Catalog Error Occurs
While adding machines to a streamed catalog, wizard shows the error“The virtual machine with MAC address xx:xx:xx:xx:xx:xx in the selected Device Collection could not be found on any available connection”. Exception : Citrix.Console.Models.Exceptions.ScriptException The virtual machine CTX2-TTM01...
Error: "The domain/user does not have access to the farm" when Accessing the Management Console
Administrator account is not able to access the management console and it generates error, "the domain/user does not have access to the farm"...
Exceeding XenAPI Session Limit Causes Pool Instability
XenAPI Session The session limit of XenAPI process XAPI is 400. When the limit is exceeded, the oldest session is terminated. The oldest session might be active and in use. When the session is terminated, the client using that session gets disconnected without notification. Note : Clients can be...
How to Mount a CIFS (Windows File System) Share in XenServer Using the Command Line Interface
This article describes how to mount a CIFS Windows file system share in XenServer using the Command Line Interface CLI. Requirements Basic knowledge of Linux Administrator root access to XenServer host using the Command Line Interface CLI Windows username and password to access Windows share to b...
PVS SOAP Service Crashes After Running the Auto Update
Provisioning Services Simple Object Access Protocol service crashes after running the Auto Update. The Auto Update feature in Provisioning Services PVS allows a master target to receive an update and roll it out to the target devices. The completion is signaled to the Windows Application log by a...
How to Copy a Virtual Machine From One Storage Repository to Another
This article describes how to copy a virtual machine VM from one type of storage repository to another. The example in this article shows how to copy a VM from local storage to Network File Share NFS storage...
Registry Settings to Improve High Availability Failover Times for Provisioning Services
Configuring High Availability HA failover in Provisioning Services Server can take one minute or more to actually complete the failover cycle...
Secure Web Error: “net::ERR_NAME_NOT_RESOLVED” while accessing Website
Android users with v5.0 and later are getting the following error while accessing intranet sites: ERRNAMENOTRESOLVED Note : The application works on Android version 5.0 and later...
“Cannot connect to the HyperVisor" when connecting to Hyper-V from the Machine Creation Wizards
When trying to connect to SCVMM to enumeratetemplates for Provisioning Services, the following error message appears: “Cannot connect to the HyperVisor at IP address of Hyper-V. Object reference not set to an instance of an object.”...
Access Gateway Platform or Universal Licenses Not Reflecting on a NetScaler Appliance
After applying the Access Gateway Platform or Universal license, the ICA Users show zero, or maximum Access Gateway users allowed count does not increase as shown in the following screen shot:...
Error: "Could Not Logon. Verify your credentials and network connectivity" and "Service unavailable"
Application enumeration fails when the StoreFront server is connected through Access Gateway Enterprise Edition and iOS Receiver 5.7.x for iPad/iPhone. The following error messages are displayed: “Could Not Logon. Verify your credentials and network connectivity.” "Could Not Logon. Service...
Configuration for Controlled Access to Different VPN Plugin Through NetScaler Gateway for XenMobile Deployments
Requirement 1: Disable VPN Access for the iOS VPN Client If you configure NetScaler Gateway for use with XenMobile, it includes configuration to enable Secure Web and approved Citrix Apps-enabled applications to access the corporate network. The access is enabled for authenticated users by...
How to Configure a CloudConnector Between Two NetScaler VPX Appliances Using a Wizard
This article describes how to configure a CloudConnector between two NetScaler VPX appliances on different data centers- Data Center A and Data Center B using a wizard. Background CloudConnector is a feature used to build a cloud-extended data center. You can create bridges to connect one or more...
Reconfigure XenDesktop Desktop Studio when Installed as a Standalone on a Remote Server
When you install Desktop Studio by itself on a remote server, that is, without the controller role installed locally, the first time you start the Desktop Studio Console, you are prompted to select which Desktop Delivery Controller DDC you want to connect, as displayed in the following screen sho...
Error: "Cannot Access the Store" When Accessing StoreFront Through NetScaler Gateway
Access to applications work internally however externally accessing the applications through NetScaler Gateway displays the following error: Cannot Access the Store...
Installing Teams 2.x in an App Layering
Teams will not work properly in an image if it was installed in an App Layer using any version for App Layering prior to 2403.2...
SAML SSO failure happens after renewing SAML certificate since CEM 24.4.0
When to use CEM as the SAML SSO Identity Provider IDP, following failure is reported in Splunk logs after renewing SAML certificate since CEM 24.4.0 "Exception occurred while reading the keyStore java.io.IOException: exception unwrapping private key - java.security.InvalidKeyException: pad block...
Driver Disk for Intel i40e 2.22.20-5 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's i40e driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- i40e| Ethernet/NIC| 2.22.20-5 reissue Issues resolved ...
PVS StreamProcess is crashing
PVS stream process is sporadically crashing...
ERROR: User doesn't have permission for given Destination path is recorded unexpectedly.
The following error message is recorded unexpectedly in the ns.log file of the admin partition for the pendo functionality: "ERROR: User doesn't have permission for given Destination path"...
MCS VMs power status became unknown
The customer said a lot of users' VMs power status became unknown...
How To: Configure Multi Factor Authentication (MFA) for NetScaler (ADC) administration.
Configure Multi Factor Authentication MFA to harden security login for NetScaler administration...