5314 matches found
Windows 10 v2004, 20H2, 21H1, 21H2 & 22H2 – Citrix Known Issues
Microsoft releases software updates for Windows 10 twice a year through the Semi-Annual Channel. Microsoft released its Semi-Annual Channel 'May 2020 update' v2004 in May 2020,'October 2020 update'20H2 in October 2020, 'May 2021 update' 21H1 in May 2021, 'November 2021 update' 21H2 and '2022...
Failed to launch session "session_name". Error code: 2502 on Citrix Workspace App During App/Desktop Launch
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. The following error is returned by the Citrix Gateway to Citrix CWA app when application/desktop...
Failed to launch session "session_name". Error code: 2501 on Citrix Workspace App During App/Desktop Launch
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The following error is returned by the Citrix Gateway to Citrix CWA app when application/desktop...
XenServer WLB - The connection was reset
When attempting to connecting a Pool to the WLB server, receiving an error "The connection to the WLB server was reset". The stunnel process is running and the WLB server was rebooted as a troubleshooting step, but the issue still occurs...
Published Applications or Desktops Do not Launch or Disappear during Launch
Published Applications or Desktops don’t launch, or disappear during launch. There are no errors presented to the user, and nothing in the Event Log of the XenApp server or VDA hosting the application. The issue can present2 different symptoms: The application appears to launch then...
Workspace App iOS - When launching resource receiving "You have chosen not to trust error 183"
Error:You have not chosen to trust CA error 183...
ADM Click Jack Vulnerability: X-Frame-Option/ Content-Security-Policy's frame ancestor entry missing
Vulnerability scanner detecting HTTP Click-Jacking vulnerability on the ADM management IP as the response from the ADM is missing theX-Frame-Options or the Content-Security-Policy’s frame ancestor option...
Citrix Endpoint Management TLS Version Deprecation
To improve the security of connections to Citrix Endpoint Management, Citrix will block any communication over Transport Layer Security TLS 1.0 and 1.1 as of March 15, 2019. NOTE: On-Prem CEM customers also can follow the same instructions on their MDM 443 and 8443 and MAM 443 Service or Service...
Repeat Ctrl down/up events sent to software on Linux VDA from Citrix Workspace App for Windows when holding down Ctrl key
There is a keyboard-related issue with the Linux VDA. If you hold down the Ctrl key when connected to the Linux VDA from Citrix Workspace Appfor Windows, you send repeat Ctrl down/up events to the software on the Linux VDA, which is expecting a single Ctrl Down event. If you hold down the Ctrl ke...
How to Convert PFX Certificate to PEM Format for Use with Citrix ADC
For detailed instructions refer to Citrix Documentation -Converting Certificate from PFX Format to PEM Format...
Web App Firewall blocks and logs duplicate cookies
12.1 build 50.31 Web App Firewall blocks all requests if duplicate cookies are found. This is also done, when Cookie Consistency is configured only to log the communication. If Cookie Consistency is turned off completely the communication is permitted...
Error: “Cannot Complete Your Request” When Using Custom Portal Theme on AAA or Gateway VServer
Custom portal theme on AAA or Gateway VServer shows ‘Cannot complete your request’ error instead of the login page. When you click OK, you see the logon page and after your enter credential you can access your published resources. In-built theme works fine. When we create a new custom portal them...
KB4480976 causes issue with pagefile redirection on Windows 10 v1803 with PVS
After installing Microsoft updateKB4480976 on a provisioned Windows 10 v1803, 'Performance Options' popup may appear with no paging file set.This issue is not seen with other versions of Windows 10...
One user is receiving a temporary profile every time they log into Citrix
A single user for a domain is continually being signed in with a temp profile...
Citrix ADM: Upgrade of ADC from ADM fails after exactly 30 mins
When you check the 'Execution history' of the upgrade, you will find Build upload through SCP to ADC failing at exactly 30 mins...
Audio redirection is failing for desktops in ICA session.
Intermittently, audio redirection fails for users in a hosted-shared desktop ICA connection...
PVS target devices are randomly getting unregistered and going down in PVS console
Target devices show up and running in hypervisor console Targets show down in PVS console and get unregistered intermittently Restart fixes the issue During the time of issue, ping to the target device works,but RDP fails...
WEM agent not launching for administrators
No settings are going into place upon login...
Lifecycle Information for HDX RealTime Optimization Pack
The HDX RealTime Optimization Pack RTOP for Skype® for Business is a feature of Citrix Virtual Apps and Desktops formerly XenApp and XenDesktop, Advanced formerly Enterprise and Premium formerly Platinum editions. HDX RTOP provides optimized delivery of the Microsoft Skype for Business 2015, 2016...
XenServer - Not Able to Enable HA on Pool
Not able to enable HA on pool...
The Citrix Profile Management service failed to start when PathToLogFile parameter is set to a remote machine
Citrix Profile Management is not operating on the VDA because the Citrix Profile Management service failed to start in a timely fashion. This occurs when the “Path to log file” Profile Management policy or PathToLogFile parameter has been set to a remote machine UNC path. The event logs may inclu...
How to Re-download Citrix Licenses
License files that were previously allocated, reallocated or renewed can be re-downloaded...
How to Return a License using My Account
This article describes how to return assigned licenses from the Licensing portal available in My Account. Background You can specify a new host ID type and host ID value to change the allocation of licenses from one license server to another license server...
The management console is unavailable because a root certificate is missing
After upgrading StoreFront from 3.9 to 3.12 CU1 - StoreFront console fails with 'The management console is unavailable because a root certificate is missing'...
Target Device Error: "Store path not found"
Target Device Error: Store path not found...
How to Set Up an Additional Hard Drive in XenServer
This article describes how to add an additional hard drive in XenServer...
How to properly bind WEM agent machines with WEM broker server on a first time setup
This article explains how to properly bind the WEM agent machines to the WEM broker server on a first time setup of the Citrix Workspace Environment Management product...
Citrix Receiver for Windows Quick Reference Version List
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article contains a list of publicly released version numbers and release dates for the Citrix...
VirtualApps 7.15: How to publish applications, saved in a network share
How to publish applications, saved in a network share...
Workspace App for iOS - Error 'EAP is activated and not supported on iOS' when connecting through Netscaler Gateway
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users are unable to connect using Workspace App for iOS through Netscaler Gateway. The connection wi...
SD-WAN ERROR: Registry versions are not compatible so the Virtual WAN service cannot run. You must manually update the configuration
Unable to install a configuration package on a brand new branch appliance. Configuration package was created running version 9.3.3 Branch appliance is running version 9.1.1 from factory When installing the configuration package on the branch via LCM Local Change Management, the new configuration ...
Passthrough authentication is delayed on Workspace App for Windows 18.8.0.19031
Pass-through authentication is delayed on Workspace App for Windows 18.8.0.19031 Once user logs on to desktop, Workspace App does not log in automatically. User has to right click on Workspace App icon in system tray and click on logon. Application shortcuts are to be placed on desktop - This is...
Storefront - Logon has expired
While accessing Storefront URL authentication failed. "Logon has expired"...
Workspace App for Windows - Error "Cannot start app" intermittently
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Intermittently application launch fails with errors "Cannot start" or "Cannot start app" In Windows...
Receiver for Windows 4.11 | Error "Unable to connect to the server. error SSL Error 4"
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Windows 10 v1903 and v1909 – Citrix Known Issues
Microsoft releases software updates for Windows 10 twice a year through the Semi-Annual Channel. Microsoft released its Semi-Annual Channel called 'May 2019 Update' v1903 in May 2019 and released its nextSemi-Annual Channel called 'November 2019 Update' v1909 in November 2019. This article is...
Can we change StoreFront Or Delivery Controller's IP Address After Configuring Thee XenApp/XenDesktop Site?
Can we change StoreFront Or Delivery Controller's IP Address After Configuring the XenApp/XenDesktop Site?...
Device SSL Handshake Fails While Enrolling in iOS 12
Since upgrading to iOS12, devices are unable to enroll. SSL error is raised by the device...
Boot failure 0xc000000f: Windows failed to load because the NLS data is missing, or corrupt
You may see this when you attempt to create App Layers after importing a new non-US-English OS layer. This applies to every version of Windows from 7 onward. Below is what you get in Windows 7 when you have a missing NLS Native Language Support code-page file. You get a boot failure screen that...
Installation of RTME disables Multimedia Redirection on Linux Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Multimedia redirection is disabled on RfLinux after installation of RMTE. Environment: Receiver for...
After upgrading the OS Machine Tools, kmssetup.cmd runs twice at startup
When you create a Gold VM to import as your first OS Layer version, you need to install the OS Machine Tools, to install our startup scripts and get them set to run as startup scripts. Later, you add a version to your OS layer and want to upgrade the scripts to the ones from the latest version. S...
Unable to access XenApp through StoreFront, getting an Error - " Your logon has expired, please logon again to continue "
Unable to authenticate to Storefront server and getting error "Your logon has expired. Please log on again to continue"...
Error "A fatal error occurred. Would you like to restart Citrix receiver?"
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Error "A fatal error occurred. Would you like to restart Citrix receiver?"...
Cannot access the url for SSPR: Getting HTTP error 403.14 :Forbidden
Setup for user configuration has been done. Now when I try to access the sspr url; it doesnt go through. Tried on one machineSSPR server and with one user...
Fail to add second storefront to server group due to users right assignment
The second storefront cannot be added to server group. Reinstallation and Reset Storefront cannot solve the issue. StoreFront verbose log has the error below: 00000953 11:29:50 AM 5444 SetFolderOwnerStep Setting: NT Service\CitrixSubscriptionsStore as owner of folder:...
Renewing SSL Listener Certificate With Different Public Provider in Citrix Endpoint Management
This article will help walk through the process on renewing SSL Listener certificate...
Storefront 3.12 - Unable to start any of the Citrix services
Event ID 304 and 307 registered as error stating that User device registration error. Also we get below mentioned error:...
How To: Enable TCP Insight and View Analytics for TCP Insight Data on Application Delivery Management (Netscaler MAS)
This article describes how you can enable TCP insight onApplication Delivery Management and check analytics for TCP Insight...
StoreFront 3.5 upgrade to 3.15 fails with error " Citrix StoreFront 3.15.0.18019 failed"
StoreFront Version 3.5 fails to upgrade to version 3.15, during the upgrade process the wizard displays the following message "Citrix StoreFront 3.15.0.18019 failed" At the bottom of the upgrade wizard window, another message is displayed "NOTE: An error occurred during installation. Please ensur...