5325 matches found
Change Password Option Not Working for Users Connecting to StoreFront
Users are able to log into StoreFront 2.5 successfully, but are unable to change passwords. Once a user clicks the change password menu option, they get error:Cannot complete your request. The user is then presented with a logon button. Event logs do not indicate issue. The StoreFront 2.5...
Second Profile Installation Fails while Enrolling iOS Devices
Second profile installation fails during iOS enrolment inXenMobile...
Troubleshooting Citrix Receiver for Android
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Many connection issues might be caused by configuration issues on your IT department’s servers or...
Group Policy Management Template Updates for XenApp/XenDesktop
This page contains links to download additional templates and updates to the Citrix templates built-in to XenApp and XenDesktop Group policy management package. Background While you still find Citrix provided templates in Citrix Studio and in a GPO editor after installing the Group Policy...
Error: "Connection Timed Out (0x4c126035) When Connecting to vDisk on Citrix Provisioning Services
Error 1 : "Connection timed out 0x4c126035 with tftp://0.0.0.0/ARDBP32.bin"" Error 2 :"Could not boot from file name “ARDP32.bin”"...
Invalid login error is show when FAS is enabled on Rocky Linux 9.2
You deploy Rocky Linux 9.x FAS is configured and works fine on other OS like Windows, Ubuntu Issue is seen only with RHEL 9.x or Rocky Linux 9.x Invalid login prompt is thrown. Preauthentication errors are noticed in ctxkrb debug tool when installed for debug purposes on the Linux VDA...
Remove the Send anonymous usage statistics options at preferences at Storefront
To remove the option of sending anonymous usage statistics to improve Citrix Workspace app at preferences for Stores...
The possible power state of the VDA machines
This article describes all the possible power state of the VDA machines...
Specific Defender files are missing from the published image
When you publish the image, C:\Windows\System32\drivers\mssecflt.sys and -C:\Windows\System32\drivers\mssecwfp.sys are missing from the published image...
"ASM_DEP_SHARED" property is wrongly set to true when DEP shared mode is disabled
In XMS 10.15 RP6, the device property "ASMDEPSHARED" is set to "true" even if the "Shared mode" setting of your DEP account is disabled. New DEP enrollments in other 10.15 rolling patches are not impacted...
Microsoft Security Update Validation Report July 2024
Microsoft’s July 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
How to Copy a Virtual Machine From One Storage Repository to Another
This article describes how to copy a virtual machine VM from one type of storage repository to another. The example in this article shows how to copy a VM from local storage to Network File Share NFS storage...
Provisioning Services Time Synchronization Requirements
The Provisioning Services StreamProcess becomes unresponsive when a time change occurs on the Provisioning Services Server...
Citrix HTML5 Receiver No Longer Works on Chrome Version 30
When accessing StoreFront from a Chrome browser while trying to launch a published resource using Receiver for HTML5, the following error appears: Cannot reach server. Check your network connection or contact your help desk for assistance...
How to Change the Password Reset Reminder Settings in StoreFront
This article provides information on how to change the Password Reset reminder settings in StoreFront...
After importing of an OVF package from a VMware environment Virtual Machine Fails to Boot with STOP 7B or 'Device Does Not Exist'
After importing of an OVF package from a VMware environment, a Windows virtual machine fails with a STOP 0x0000007B error, or a Linux virtual machine does not boot because a device /dev/sda1 for example does not exist. On a Windows virtual machine a STOP 0x0000007B error occurs. On a Linux virtua...
Alternate Method to Reverse Image Provisioning Services vDisks (XenServer Direct VHD Boot)
This article describes an alternate method to Reverse Image Provisioning Services vDisks XenServer Direct VHD Boot. Note : Reverse imaging a Provisioning Services PVS vDisk is not the only way to get a vDisk back to your hypervisor for updates. This article explains the versatility associated wit...
How to Publish the Printers Folder
This article contains the steps to publish Printers folder. Publishing the Printers folder provides users with a way of changing the printing preferences of their printers, such as paper size, paper type, duplexing options, and so on. Unlike adjusting such preferences within the print dialog of a...
“Cannot connect to the HyperVisor" when connecting to Hyper-V from the Machine Creation Wizards
When trying to connect to SCVMM to enumeratetemplates for Provisioning Services, the following error message appears: “Cannot connect to the HyperVisor at IP address of Hyper-V. Object reference not set to an instance of an object.”...
Access Gateway Platform or Universal Licenses Not Reflecting on a NetScaler Appliance
After applying the Access Gateway Platform or Universal license, the ICA Users show zero, or maximum Access Gateway users allowed count does not increase as shown in the following screen shot:...
How to Configure Multipath Boot from SAN during XenServer Upgrade or Patch
This article describes how to configure multipath boot from Storage Area Network SAN when upgrading or patching XenServer. The upgrade or patching of XenServer can leave the initial ram disk initrd without multipath support...
High Availability Behavior When the Heartbeat is Lost in a XenServer Pool
This article describes High Availability HA behavior in situations when the heartbeat is lost on XenServer 5.x. HA does not check the link state of the interfaces. It rather works on the bases of HA Host Groups and Network Partitions. HA Daemon chooses the larger of the network partitions to take...
How to Enable Special Pool Tagging for a Driver
If the stack of a process is overrun by another process, analysis of the dump is not possible because the crash occurs when the original process writes to the kernel space which is already occupied by the other, misbehaving component. Enabling Special Pool Tagging causes the driver to crash as so...
How to Export and Import StoreFront Subscription Database
This article explains how to export and import a StoreFront Subscription Database...
How to Remove a XenServer Slave when it No Longer Exists in the Pool
XenCenter shows the red icon of the XenServer Slave that no longer exists in the pool.You want to eliminate that XenServer Slave but you receive the following error message when you issue the command from XenServer Master xe host-forget of that Slave. "This host cannot be forgotten because there...
Error: "Remote license server is not compatible" after upgrading to XMS 10.8.23
After upgrading the server to XenMobile server to 10.8.23 Unable to access remote licenses...
Using Veeam Backup Software on Provisioning Services Server
While running Veeam software to backup Provisioning Services PVS servers, one of the PVS servers display status as Down in PVS server console regardless of whether the stream service is running. The following screen shot shows the server status in PVS console. The following screen shot shows the...
Driver Disk for Intel i40e 2.22.20-5 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's i40e driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- i40e| Ethernet/NIC| 2.22.20-5 reissue Issues resolved ...
Unable to add store to Citrix Workspace App for Windows when Forcepoint agent is installed
When adding a StoreFront store to Citrix Workspace App for Windows, the Google multi-factor authentication page does not load correctly if Forcepoint agent is installed. The authentication form only partially loads. Without Forcepoint agent, the problem disappears...
[NetScaler-SDX] SVM Management UI displays "Halted" about VPX "VM State"
In a rare case, if you check the NetScaler VPX state on SVM UI, you may see "VM State" displays "Halted" with red light. Your VPX is actually healthy and you can logon VPX NSIP successfully. Business traffic is not impacted...
How To: Allow authentication bypass for specific URLs on virtual server with authentication enabled
In this scenario, the objective is to allow some specific URL path i.e. "www.mydomain.com/myallowedpath " to be accessed without requiring authentication when that resource is hosted behind a virtual server LB/CS that has authentication enabled. Such that, when a user accesseswww.mydomain.com or...
Driver Disk for Microsemi smartpqi 2.1.28_025 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.28025...
How To: Configure Multi Factor Authentication (MFA) for NetScaler (ADC) administration.
Configure Multi Factor Authentication MFA to harden security login for NetScaler administration...
CVAD 1912: User logoff process appears to lock logoff/logon process
The User logoff process is stuck while processing the WMIPrvse and PicaDm...
Driver Disk for Qlogic fastlinq 8.74.0.2 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.74.0.0 qede| 8.74.0.0 qedf| 8.74.0.2 qedi| 8.74.0.0 qedr|...
Secure Hub error: Unable to install app - integrity could not be verified.
When attempting to install an application using Secure Hub, users may encounter the error message: "Unable to install app. This app cannot be installed because its integrity could not be verified."...
UPM : User profile do not load on VDI or Application launch
User profile does not load on logon andCitrix User Profile Management logs following error. UserIsMemberOfGroup: Group name was not found! Please correct the misconfiguration...
Mouse cursor flickers when dragging publish app Explorer
The mouse cursor flickers when dragging the publish app Explorer. The issue doesn't happen if using window mode...
Failed to access "app configuration" in webstudio
Cannot configure "App Configuration" in Citrix DaaS. When click on this feature, it redirects to the main page...
Configuration logging display language not localized
The default language for the Web Studio configuration logging is English. To change the language, configure the Cloud-DDC locale instead of adjusting the language settings in the web browser...
How to configure multiple domains SSO with Imprivata on NetScaler Gateway
Enable Single-Sign-On into Storefront from NetScaler Gateway with Imprivata RADIUS authentication for more than one Active Directory domain...
Citrix published applications being displayed in control panel on the VDA as "delivered by citrix"
Citrix published applications being displayed in control panel on the VDA as "delivered by citrix"...
Missing configuration on GUI after updating WAF signatures on ADC.
WAF was enabled, and after updating the RFC Compliance / security signatures the configuration ns.config was wiped...
Explanation of Delivery Group power management for single session
Explain the detail difference between"Machines to be powered on" in delivery group and "PeakBufferSizePercent" in DDC powershell SDK, when control the power management for pool random delivery groupor unassigned machines...
How to Reset the XenServer Console
Under certain circumstances, the XenServer console in XenCenter will freeze. This article describes how to reset the console when the host is still responsive. Requirements Basic Linux knowledge Access to a XenServer host through an SSH client such as putty...
Graphic issue occurs on auto adjust resolution VDA session
Various graphical problems on special programs, such as black/white screen problems, color problems, truncation problems, etc. This problem only occurs on VDAs with automatic resolution adjustment; these problems do not occur with fixed resolutions...
Virtual Machines Do Not Start After the Upgrade of XenServer
After an upgrade of XenServer, Virtual Machines VMs will not start with the following error: Error: Starting VM 'Name-of-VM - This operation cannot be performed because the specified VDI could not be found on the storage substrate...
Error: "There are no apps or desktops available for you at this time" after logon StoreFront
Multiple zones are configured within a single site. Primary zone and Satellite zone both contain one Delivery Controller and one Storefront for redundancy. If the Delivery Controller in Satellite zone fails, the whole environment is still working well. But if the Delivery Controller in Primary zo...
How to Add a Permanent Search Domain Entry in the Resolv.conf File of a XenServer Host
This article describes how to add a permanent search domain entry in the resolv.conf file of a XenServer Host. When manually editing the resolv.conf file to add search domains, the entries are not persistent after a XenServer Host reboot...