SDX backups not being transferred back to MAS appliance

Backups seems to be started on SDX but not getting transferred to MAS. You can see the backups are created on the SDX but they are never transferred back to MAS server. Backups present on the SDX: You will see these errors in the MAS logs: mpsconfig.log: Thursday, 11 Jan 18 07:41:33.394 +0100 Err...

Can't import Gold VM into App Layering, it says "The virtual machine template cannot have any attached disks."

You are trying to import a new Gold VM to be an OS layer. The first thing you need to do is create a Connector. In the Connector, you see the field for Template, and you try to select your Gold VM there. When you test it, it fails saying one of these: "The virtual machine template cannot have any...

Reverse Split Tunnel Use Case in XenMobile Server and NetScaler Integration

This article describes Reverse Split Tunnel use case in XenMobile Server and NetScaler, and its configuration steps...

How to troubleshoot the Citrix Provisioning Services server

Provisioning Services PVS is software streaming technology that delivers patches, updates and other configuration information to multiple virtual desktop endpoints through a shared desktop image. It centralizes virtual machine management while reducing the operational and storage costs of a...

Windows 10 PVS target devices experience poor performance

After capturing a Windows 10 vdisk you might experience below par performance when streaming the vdisk to the target device. The issue can manifest in a number of ways, for example: 1. Long time to capture the vdisk. 2. Slow boot/login times. 3. Slow file transfer speeds compared to other...

Failed to Publish Image to PVS server, Unidesk Agent error: "The specified service does not exist"

When publishing a Citrix App Layering image to PVS, you might get an error like this - Error: The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. You may also see 'Access is Denied'. This is recorded in the Unide...

AppLayering 4.x - Unable to Publish Image to PVS - The operation timed out

When trying to publish an image in PVS, you will see the following error: 2017-11-15T16:04:11.104Z ERROR: pvs-connector/10307 on localhost.localdomain: reqNum=1663 c33700a0-ca47-11e7-af9c-83455e914109 - Operation 'pvs:UploadDiskOperation' has failed: Failed copying file to D:\xxxx\xxxxxxxxxx.vhd...

Citrix Provisioning Services: Slow Login Performance with Windows 10 VDA Machines

When we are using Windows 10 Target Devices with Provisioning Services, we have observed long login times in RDP/Console/ICA as well as slow performance when we are in the Desktop Session. System Interrupts are observed to consume high CPU at the same time, locally installed applications takes lo...

PVS 7.15 - Unable to boot target devices due to TFTP timeout error

While booting up PVS 7.15 target devices, it fails with "PXE - E32: TFTP open timeout"...

TLS and SHA2 Support with Citrix Receivers

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. To use TLS encryption for Citrix Receiver Communications, following table describes the minimum Citr...

NAT with SD-WAN explained with Case study

Assistance required with NAT configuration...

Enable Alt-Tab Hotkey Within A Citrix Desktop Session - Citrix Workspace App

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Executing ALT+TAB keys, toggles opened applications on endpoint machine instead of Citrix Desktop...

Notice of Change Announcement for NetScaler SD-WAN 1000-WS (Windows Server Edition), 4000-WO (WAN Optimization Edition) and 5000-WO (WAN Optimization Edition)

Citrix Systems, Inc. announces End of Maintenance for Citrix ADC NetScaler SD-WAN 1000-WS Windows Server Edition, 4000-WO WAN Optimization Edition and 5000-WO WAN Optimization Edition appliances. The tables below explain the Citrix NetScaler SD-WAN lifecycle management milestones as well as...

App Layering - Best Practice for Printing

Best practice and guideline for printing in 2.x and 3.x. Create a printer layer for your printers for ease of updating and troubleshooting any problems Layering of printer drivers is recommended Use inbox drivers vs. 3rd party drivers Create a GPO or logon script to define a default layer...

How to suppress Citrix Receiver credentials prompt

This article describes how to suppress the Username\Password prompt in Citrix Receiver for Windows. Note : This article is applicable forReceiver for Windows 4.4.1000and later. Credential prompt as shown in the preceding screen shot will be displayed when a store has been configured at the Add...

Control the Local Launch of Applications on Published Desktops with VPrefer

Feature Description Thisfeature was designedto control how published applications are treated when launched from a published desktop session double-hop scenario When a user attempts to launch a published app from a published desktop session, a Receiver for Windows policy controls whether the app...

Prevent iOS Receiver from using weak ciphers when connecting to NetScaler Gateway

How can Receiver for iOS be configured to not use weak ciphers that are susceptible to the Bleichenbacher attack?...

VDI desktop is consuming multiple RDS licenses.

Multiple per device RDS CALS are issued to the same VDI...

Error: "HdxSdkErrorDomain_Session error 8" When Launching VDI Through NetScaler Gateway Using Receiver for iOS 7.2.4

When launching VDI usingReceiver for iOS 7.2.4 the following error is shown: "HdxSdkErrorDomainSession error 8"...

Configure StoreFront with OKTA

This article illustrates how to configure StoreFront to use OKTA for authentication using SAML metadata exchange...

App Layering: How to specify or disable SSL protocols and ciphers in the ELM

Modern security requirements often specify disabling certain SSL protocols or cipher families. The ELM uses an Apache web server daemon for accessing the Management Console UI. Citrix keeps the ELM deployment images up to date with modern requirements requiring TLS 1.2, disabling SSLv3, disabling...

New Lossless Compression Codec (MDRLE) Added to HDX Thinwire Graphics

There are 3 Thinwire bitmap encoding modes used in current XenApp and XenDesktop Server OS and Desktop OS VDA graphics remoting: Full screen H.264 Thinwire Plus Thinwire Plus with selective H.264 Legacy GDI remoting uses the XPDM Remoting driver and so does not use a Thinwire bitmap encoder Curre...

Unidesk 2.X: Health Status: High Swap Memory Usage

In the Unidesk Management Console, you might see "Needs Attention" as the status on one or another of your appliances, and if you click the i info button, you will see "High swap memory usage." If you have e-mail notification turned on, you will get e-mailed when the condition is triggered. High...

Windows 10 April 2018 Update (v1803) – Citrix Known Issues

Microsoft releases software updates for Windows 10 twice a year through the Semi-Annual Channel. On April 30, 2018, Microsoft released its latest Semi-Annual Channel release for Windows 10 called 'April 2018 Update' v1803. This article is intended to capture known issues with Windows 10 v1803 tha...

NetScaler Gateway is Unable to Access XenApp Applications

XenApp and XenDesktop are placed behind the NetScaler Gateway. User attempts to access the application and get the below error message: Unable to launch applications. Contact your helpdesk...

Signing Certificate Shows Expired Certificate in the Device

After renewing the SSL certificate, signing certificate still shows as an expired certificate in the device...

Guide to create XML profiles to Zebra devices

Guide to create XML profiles to Zebra devices...

SQL query report needed for licensing users

How to verify the amount of licenses you are using by XenMobile users...

Pool update does not complete when CPU feature set has changed

When applying a hotfix that contains CPU feature setchangesto a XenServer host or pool that has running VMs, the XenCenterInstall Update wizard might stop after installing the update on one or more of the hosts and display the following error: The host does not have some of the CPU features that...

Error: "StoreFront MMC could not create the snap-in. The snap-in might not have been installed correctly"

StoreFront Management Console opens with the error message"MMC could not create the snap-in. The snap-in might not have been installed correctly"...

Configuration Wizard fails to complete properly

When running the configuration wizard, after finishing the process, the error shown below might be seen and the PVS server will not be joined correctly to the farm...

Improved Control Over the Remote Language Bar for Seamless Published Applications

Introduction This feature enhancement first appears in the XenApp and XenDesktop 7.17 Product Release. Code changes to support this feature were required in Windows VDA version 7.17 and Receiver for Windows 4.11. Using the Receiver for Windows UI, users can now configure whether they want to...

Fall back from TCP to UDP fails / displays SSL Error when Disconnecting and Reconnecting session via NetScaler

If HDX Adaptive Transport Policy set to Preferred on DDC and when attempting to connect to an Application or Desktop using Citrix Receiver for Windows 4.10 or Citrix Receiver for Mac 12.8 or Citrix Receiver for iOS 7.5 and above, you may encounter below issues: Session will get disconnect if...

Error: "Cannot Process Provisioning File"

While running the StoreFront Services provisioning file for example, Receiverconfig.cr using Citrix Receiver 3.1, issues might be experienced. The following error message might appear: “Cannot process provisioning file”...

App Layering: Benign messages in the ELM conosle

There are a number of messages that normally appear on the ELM VM console that are in fact benign and not an indication of any problem. These are messages that Linux outputs internally and not errors or problems reported by the App Layering software. These are normal messages that are produced...

Error: " Secure Hub Could Not Connect " When NetScaler is Rebooted

After NetScaler is rebooted, the existing users are not able to connect. The following error is displayed: Secure Hub could not connect...

XenMobile Samsung Knox and Android for work integration

XenMobile + Samsung Knox bulk enrollment + AFW integration CurrentlyKnox bulk enrollment and Android for Work enrollment are not supported in conjunction with each other – only one of them can be chosen as the enrollment mode. Created an Enhancement Request to include this feature in the Roadmap...

App Layering/Unidesk: Desktops Blue-screen with "IRQL_NOT_LESS_OR_EQUAL" STOP 0x0000000A

Desktop will appear to become unresponsive to the end-user, but if you look at the VM console, you will see that it's actually blue-screening with STOP 0xA. Analysis of the dump file will point to unirsd.sys...

[OST]French Canadian Keyboard not mapping properly to VDA from Mac

French Canadian special accent characters not displaying correctly when accessing a Windows 7 VDA from a Macclient device with Receiver for OSX 12.4. On a Mac with a French Canadian keyboard, the circumflex character ^ is not mapped as expected with Receiver Macversion 12 connecting to a Windows ...

Disabling automatic password change for nonpersistent desktops

Computers use their machine account password for authentication with Active Directory. By default, computers are configured to change their machine account passwords every 30 days. This setting affects nonpersistent desktops in the following ways: 1. When you deploy the nonpersistent desktop, the...

How to get the traces for Citrix Receiver for Windows (Store) 4.10

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to get traces for Citrix Receiver for Windows Store 4.10 edition...

Configure "Authentication Verification Order" Different to the Order Prompted on Logon Page Using NetScaler nFactor

This article describes how to configure "authentication verification order" different to the order prompted on logon page Using NetScaler nFactor. Background The following is the authentication field prompt order of the NetScaler Gateway logon page: 1. Login 2. Domain password 3. One-time passwor...

XenMobile - Unable to access the GUI console of XMS server over 4443

After building new node to add to cluster, the console address for administration is listed as https://ipaddress/uw which cannot be connected to...

How to Include a Static IP in .ica File

How to include a static IP in .ica file...

Resolve Username Being Modified Before Sending to RADIUS Server Using NetScaler nFactor

Introduction nFactor is the next generation authentication framework that offers great flexibility in configuring authentication flows for users. nFactor allows for extensible authentication models thus offering clean separation of workflows. This framework could be used to configure all the...

Enlightened Data Transport Not working with Double Hop DMZ scenario

EDT requires policy on the XenDesktop to be enabled and DTLS on the NetScaler to be ON. Also, StoreFront needs to be minimum Version 3.8 and Citrix Receiver at 14.7. So all the requirements are met. At theXenDesktop Policy for "HDX Adaptive Transport" is set to "preferred", still connections fail...

Citrix StoreFront 3.9 Unable to Refresh

Upgrading StoreFront from 3.6 to 3.9 works fine and when we open the Citrix StoreFront gives an error message:"unable to refresh" with error "A PowerShell SDK execution error occurred with exception thrown at defaultDocument"...

Citrix Workspace App for Linux: How to trust a CA certificate?

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article's objective is to describe the steps involved in trusting a CA certificate in Citrix...

Error When Booting Target Devices: "vDisk file access permission denied"

Booting target device to a vDisk was showing the following error after downloading the bootstrap file: "Server IP Address:6930: vDisk file access permission denied."...

App Layering: Nutanix AHV 5.5 support requires ELM 4.9 or above

App Layering 4.8 and before is not compatible with networking changes in Nutanix AHV 5.5. Depending on the operation you are performing, you may see any of these errors: Failed to connect to the server at 'host' A failure occurred connecting to the Nutanix server. Error = write EPROTO...