5310 matches found
App Layering - Best Practice for Printing
Best practice and guideline for printing in 2.x and 3.x. Create a printer layer for your printers for ease of updating and troubleshooting any problems Layering of printer drivers is recommended Use inbox drivers vs. 3rd party drivers Create a GPO or logon script to define a default layer...
Control the Local Launch of Applications on Published Desktops with VPrefer
Feature Description Thisfeature was designedto control how published applications are treated when launched from a published desktop session double-hop scenario When a user attempts to launch a published app from a published desktop session, a Receiver for Windows policy controls whether the app...
VDI desktop is consuming multiple RDS licenses.
Multiple per device RDS CALS are issued to the same VDI...
Error: "HdxSdkErrorDomain_Session error 8" When Launching VDI Through NetScaler Gateway Using Receiver for iOS 7.2.4
When launching VDI usingReceiver for iOS 7.2.4 the following error is shown: "HdxSdkErrorDomainSession error 8"...
Configure StoreFront with OKTA
This article illustrates how to configure StoreFront to use OKTA for authentication using SAML metadata exchange...
New Lossless Compression Codec (MDRLE) Added to HDX Thinwire Graphics
There are 3 Thinwire bitmap encoding modes used in current XenApp and XenDesktop Server OS and Desktop OS VDA graphics remoting: Full screen H.264 Thinwire Plus Thinwire Plus with selective H.264 Legacy GDI remoting uses the XPDM Remoting driver and so does not use a Thinwire bitmap encoder Curre...
App Layering: How to specify or disable SSL protocols and ciphers in the ELM
Modern security requirements often specify disabling certain SSL protocols or cipher families. The ELM uses an Apache web server daemon for accessing the Management Console UI. Citrix keeps the ELM deployment images up to date with modern requirements requiring TLS 1.2, disabling SSLv3, disabling...
Windows 10 April 2018 Update (v1803) – Citrix Known Issues
Microsoft releases software updates for Windows 10 twice a year through the Semi-Annual Channel. On April 30, 2018, Microsoft released its latest Semi-Annual Channel release for Windows 10 called 'April 2018 Update' v1803. This article is intended to capture known issues with Windows 10 v1803 tha...
Signing Certificate Shows Expired Certificate in the Device
After renewing the SSL certificate, signing certificate still shows as an expired certificate in the device...
Unidesk 2.X: Health Status: High Swap Memory Usage
In the Unidesk Management Console, you might see "Needs Attention" as the status on one or another of your appliances, and if you click the i info button, you will see "High swap memory usage." If you have e-mail notification turned on, you will get e-mailed when the condition is triggered. High...
NetScaler Gateway is Unable to Access XenApp Applications
XenApp and XenDesktop are placed behind the NetScaler Gateway. User attempts to access the application and get the below error message: Unable to launch applications. Contact your helpdesk...
SQL query report needed for licensing users
How to verify the amount of licenses you are using by XenMobile users...
Guide to create XML profiles to Zebra devices
Guide to create XML profiles to Zebra devices...
Pool update does not complete when CPU feature set has changed
When applying a hotfix that contains CPU feature setchangesto a XenServer host or pool that has running VMs, the XenCenterInstall Update wizard might stop after installing the update on one or more of the hosts and display the following error: The host does not have some of the CPU features that...
Error: "StoreFront MMC could not create the snap-in. The snap-in might not have been installed correctly"
StoreFront Management Console opens with the error message"MMC could not create the snap-in. The snap-in might not have been installed correctly"...
Configuration Wizard fails to complete properly
When running the configuration wizard, after finishing the process, the error shown below might be seen and the PVS server will not be joined correctly to the farm...
Improved Control Over the Remote Language Bar for Seamless Published Applications
Introduction This feature enhancement first appears in the XenApp and XenDesktop 7.17 Product Release. Code changes to support this feature were required in Windows VDA version 7.17 and Receiver for Windows 4.11. Using the Receiver for Windows UI, users can now configure whether they want to...
Fall back from TCP to UDP fails / displays SSL Error when Disconnecting and Reconnecting session via NetScaler
If HDX Adaptive Transport Policy set to Preferred on DDC and when attempting to connect to an Application or Desktop using Citrix Receiver for Windows 4.10 or Citrix Receiver for Mac 12.8 or Citrix Receiver for iOS 7.5 and above, you may encounter below issues: Session will get disconnect if...
Error: "Cannot Process Provisioning File"
While running the StoreFront Services provisioning file for example, Receiverconfig.cr using Citrix Receiver 3.1, issues might be experienced. The following error message might appear: “Cannot process provisioning file”...
App Layering: Benign messages in the ELM conosle
There are a number of messages that normally appear on the ELM VM console that are in fact benign and not an indication of any problem. These are messages that Linux outputs internally and not errors or problems reported by the App Layering software. These are normal messages that are produced...
Error: " Secure Hub Could Not Connect " When NetScaler is Rebooted
After NetScaler is rebooted, the existing users are not able to connect. The following error is displayed: Secure Hub could not connect...
XenMobile Samsung Knox and Android for work integration
XenMobile + Samsung Knox bulk enrollment + AFW integration CurrentlyKnox bulk enrollment and Android for Work enrollment are not supported in conjunction with each other – only one of them can be chosen as the enrollment mode. Created an Enhancement Request to include this feature in the Roadmap...
App Layering/Unidesk: Desktops Blue-screen with "IRQL_NOT_LESS_OR_EQUAL" STOP 0x0000000A
Desktop will appear to become unresponsive to the end-user, but if you look at the VM console, you will see that it's actually blue-screening with STOP 0xA. Analysis of the dump file will point to unirsd.sys...
Disabling automatic password change for nonpersistent desktops
Computers use their machine account password for authentication with Active Directory. By default, computers are configured to change their machine account passwords every 30 days. This setting affects nonpersistent desktops in the following ways: 1. When you deploy the nonpersistent desktop, the...
[OST]French Canadian Keyboard not mapping properly to VDA from Mac
French Canadian special accent characters not displaying correctly when accessing a Windows 7 VDA from a Macclient device with Receiver for OSX 12.4. On a Mac with a French Canadian keyboard, the circumflex character ^ is not mapped as expected with Receiver Macversion 12 connecting to a Windows ...
Configure "Authentication Verification Order" Different to the Order Prompted on Logon Page Using NetScaler nFactor
This article describes how to configure "authentication verification order" different to the order prompted on logon page Using NetScaler nFactor. Background The following is the authentication field prompt order of the NetScaler Gateway logon page: 1. Login 2. Domain password 3. One-time passwor...
How to get the traces for Citrix Receiver for Windows (Store) 4.10
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to get traces for Citrix Receiver for Windows Store 4.10 edition...
XenMobile - Unable to access the GUI console of XMS server over 4443
After building new node to add to cluster, the console address for administration is listed as https://ipaddress/uw which cannot be connected to...
How to Include a Static IP in .ica File
How to include a static IP in .ica file...
Citrix Workspace App for Linux: How to trust a CA certificate?
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article's objective is to describe the steps involved in trusting a CA certificate in Citrix...
Resolve Username Being Modified Before Sending to RADIUS Server Using NetScaler nFactor
Introduction nFactor is the next generation authentication framework that offers great flexibility in configuring authentication flows for users. nFactor allows for extensible authentication models thus offering clean separation of workflows. This framework could be used to configure all the...
Enlightened Data Transport Not working with Double Hop DMZ scenario
EDT requires policy on the XenDesktop to be enabled and DTLS on the NetScaler to be ON. Also, StoreFront needs to be minimum Version 3.8 and Citrix Receiver at 14.7. So all the requirements are met. At theXenDesktop Policy for "HDX Adaptive Transport" is set to "preferred", still connections fail...
Citrix StoreFront 3.9 Unable to Refresh
Upgrading StoreFront from 3.6 to 3.9 works fine and when we open the Citrix StoreFront gives an error message:"unable to refresh" with error "A PowerShell SDK execution error occurred with exception thrown at defaultDocument"...
Error When Booting Target Devices: "vDisk file access permission denied"
Booting target device to a vDisk was showing the following error after downloading the bootstrap file: "Server IP Address:6930: vDisk file access permission denied."...
App Layering: Nutanix AHV 5.5 support requires ELM 4.9 or above
App Layering 4.8 and before is not compatible with networking changes in Nutanix AHV 5.5. Depending on the operation you are performing, you may see any of these errors: Failed to connect to the server at 'host' A failure occurred connecting to the Nutanix server. Error = write EPROTO...
Director showing error "Network unreachable. Check configuration, authentication, or service availability"
While connecting to Citrix ADMMAS from Director customer is getting error "Network unreachable. Check configuration, authentication, or service availability. " For configuring the Director with Citrix ADMMAS follow the...
Citrix XenServer Multiple Security Updates
Important Note Due to concerns about the robustness of some of the Intel microcode updates included in the earlier hotfixes for these issues XS71ECU1009, XS72E013 and XS73E001, Citrix has superseded these hotfixes with new hotfixes listed below. Customers are strongly recommended to apply these n...
RADIUS Group Extraction Failing with Error "Extracted group : Null"
NetScaler unable to extract the group from the Radius server and we get the following response from the Radius server"Extracted group : Null" in aaad.debug log...
Citrix App Layering - User Layer Error "We were unable to attach your User Layer"
When end users log into a virtual machine with Elastic layering enabled, they see the error "We were unable to attach your User Layer. Any changes you make to application settings or data will not be saved. Be sure to save any work to a shared network location." Details: "Access to the path...
Receiver 4.10: Grey Screen On Published Desktops After Upgrading To Receiver 4.10
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information After upgrading Receiver from 4.9 to 4.10, some clients cannot access published desktops and apps. On...
Citrix SD-WAN Path State Sensitivity Control Overview
Bad Loss Sensitive – Select a setting from the drop-down menu. The options are: Enable– Default If enabled, paths will be marked BAD due to loss, and will incur a path scoring penalty. Disable – Disabling Bad Loss Sensitive can be useful when the loss of bandwidth is intolerable. Custom – Select...
FAQ: Single-Step Upgrade for SD-WAN Appliances to 9.3.x
Question: Should I use .tar.gz, or single step upgrade .zip package to upgrade to 9.3.x from my current version 8.1.x, 9.1.x, 9.2.x? Answer: Use the .tar.gz files of the concerned platforms to upgrade the SD-WAN software to 9.3.x. After the SD-WAN software is upgraded to 9.3.x version, perform...
How to Collect Diagnostic Data by using the Command Line Interface on a WANOP
This article explains an alternative method for collecting Diagnostic Data by using the command line interface when the Graphical User Interface GUI is not accessible on a NetScaler SD-WAN WANOP appliance or WANOP VPX instance...
Error: "Backup Failure: Could not find required XVA" on NetScaler SDX
After upgrading NetScaler SDX and Netscaler VPX firmware to any newer version you will get daily notifications about backups failing: For Example the Log Message is as below: Local0.Error 10.xx.xx. svmevent: GMT : EVENT BACKUPFAILED : 127.0.0.1:BackupFailure: - Could not find required XVA for...
Connection failures due to SSL certificate errors with Citrix Workspace app for Chrome / Citrix Receiver for Chrome
Connection to StoreFront/VDA will fail and may show cannot connect to server error or some SSL Certificate error in console logs. One of the reason could be invalid SSL certificate. Applicable Products: Citrix Receiver for HTML5, Citrix Receiver for Chrome, Citrix Workspace app for Chrome, Citrix...
On servers after installing the hotfix XA650R07W2K8R2X64017 the IMA service won't start.
On several servers after installing the hotfix XA650R07W2K8R2X64017 the IMA service won't start anymore although no error was returned during Hotfix installation. In the IMA Runtime registry, the Currently Loading Plugin will have MfSrvss.dll. Moreover, when checking the Certificate settings for...
Provisioning Services - Not able to delete vDisk files
When attempting to delete the vDisk Files, we encounter the following error: "The action cannot be completed because the file is open in MgmtDaemon.exe"...
How to gracefully shutdown SD WAN
This articles talks about the procedure on how to shutdown the SD WAN when there is any maintenance activity in place in the DC or Branch...
FAQ: What are the recommended virtual machine RAM and CPU specs for Unidesk for the Management Appliance and CachePoints?
Q: What are the recommended virtual machine RAM and CPU specs for Unidesk for the Management Appliance and CachePoints? A : Customers will occasionally change the CPU and RAM settings for their Unidesk appliances. We recommend leaving these at the values defined in the original OVF files: 2 CPUs...
How to Collect Diagnostic Data on NetScaler SD-WAN Appliance
This article describes how to capture diagnostic data on NetScaler SD-WAN WANOP appliance using Graphical User Interface GUI...