5325 matches found
How to introduce a new SMB SR path to a already existing SR with same SR-UUID in xenserver
Sometimes we may need to change the IP of the SMB share where VHD files are stored. This article will help in changing the SR parameters without changing the UUID of the Storage repository...
XenServer 6.5 - VM IP configuration switches back to DHCP
XenServer 6.5 - VM IP configuration switches back to DHCP...
Assigned on First Use (AoFU) desktops are not displayed when filtered using Keywords in Storefront
Assigned on First Use AoFU desktops are not displayed when filtered using Keywords in Storefront. Pooled Desktops and pre-assigned private desktops are correctly filtered as expected...
Error: "Cannot complete your request" while accessing on premise XenApp 7.9 Resources by a user from Azure Active Directory.
When users from Azure domain are trying to access resources published via XenApp 7.9 on your premise, they receive this error: "Cannot complete your request". On looking at the Storefront debug logs, you see that storefront does a Callback: 00001779 3:27:23 AM 8248 Authenticate Perform callback A...
How to Control Receiver Self-Service.exe Launch
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information How to control or configure Receiver Self-Service.exe launching or refresh time. SelfServicePlugin runs...
Automatically connect to disconnected session after logon storefront
Automatically connect to disconnected session after logon storefront due to workspace issue...
Unable to Change Expired Passwords in Wyse Thin Client
When a user's password expire and they reach out to Internal IT support department,thepassword is changed for the user and ashot password is given. 2. When the user then enters his new password and instead of being allowed to log on and change his password, they get "Citrix Sign on failed". On...
Netscaler Instances on SDX show less memory than allocated from within the SVM Console
Question: When I allocate RAM to a Netscaler instance on SDX, the Netscaler reports considerably less memory than is allocated. For instance, if I allocate 16gb, the Netscaler instance shows only 12gb allocated. Answer: This is an expected behavior. When NetScaler is started and is initializing t...
Troubleshooting Checklist: In the ShareFile app, Secure Mail, or Secure Notes, the following error appears: "Your connection is unavailable. Only offline files can be accessed."
Do the following: Collect client logs and then open Sharefiledebuglog.txt. Check the logs, if you see the following: The operation couldn’t be completed. Cannot initiate login API call. Is the device connected to the Internet? Added user to DB, success: no If present, the MDX policy related to th...
Troubleshooting Checklist: In Secure Mail, a “Verify your Single Sign-On credentials” error appears
Do the following: 1. Collect the Secure Mail application logs. 2. If you see the following message in the client logs, set clientCertificateMappingAuth to enabled in IIS on the Exchange Server. For more information, refer to the FAQ section of the Secure Mail Test Application. AUTH Request...
Users experience undesirable behaviour like profile corruption, data loss with Profile Management
Users may Experience Profile corruption, slow logons, data loss or unexpected behaviour if using profiles from differing Windows version as Roaming or UPM profiles...
How to manually join a new Controller to an existing site
Joining a new controller to an existing site...
Unable to Log on to XenMobile Admin Console Using Administrator Account
Not able to log on to XenMobile Server web console with administrator account. The following errors are noticed in the logs: 2016-04-06T09:31:08.358+0800 | EDC68337B8501EEC | WARN | http-nio-14443-exec-9 | ZDMAuthenticationProvider | Could not find administrator 2016-04-06T09:31:08.359+0800 |...
Error: "A Configuration Error Occurred. Please Try Again" On XenMobile Server 10 While Adding App to Web Console
When adding an app via XenMobile Web Interface hosted on Apple’s App Store and error occurs “A configuration error occurred. Please try again,” when clicking save When collecting XenMobile 10 Debug Logs we see the following: 015-05-14T15:36:35.447-0500 | CF61DC628850C45E | ERROR |...
Error: "javax.naming.CommunicationException: simple bind failed" while Binding LDAPS on XenMobile
The following error is displayed when binding LDAPS on XenMobile: LDAP communication error: javax.naming.CommunicationException: simple bind failed: domain-controller-binding-to:636 Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path buildin...
Error: "Cannot Add Account" While Configuring StoreFront Beacons
Using discovery document fails with error"cannot add account"...
How to Reverse Image from a Virtual Disk to a Local Hard Disk with VMware ESX4
This article contains information about how to reverse an image from a virtual disk to a local hard disk with VMware ESX4. Background It is often necessary in a Provisioning Services environment to reverse an image to install a Citrix hotfix, change a driver, or do certain other tasks.To achieve...
How to Enable/Disable Workspace Control in StoreFront
This article describes how to enable/disable workspace control in StoreFront...
Troubleshooting pointers for TCP monitor showing DOWN
How to troubleshoot an issue related to TCP monitor down reported for services configured on NetScaler...
Error: "Incorrect credentials. Try again." when logging into NetScaler Gateway
Users fail to log on to NetScaler Gateway with the following error: "Incorrect credentials. Try again." Log on through StoreFront is successful. From /tmp/aaad.debug, the following is the logon failure message: /usr/home/build/rs1011296/usr.src/usr.bin/nsaaad/../../netscaler/aaad/ldapcommon.c341:...
How To Migrate vDisks From One Store to Another in Provisioning Server 7.6
How To Migrate vDisks From One Store to Another in Provisioning Server 7.6...
XenMobile Does Not Recognize Licenses Installed on a Remote License Server
XenMobile does not recognize licenses installed on a remote license server. The ZDM.log file shows that cached license has expired and XenMobile temporary license expires after 30 days. Telnet from XenMobile server to licensing server over 7279 fails and netstat on licensing server shows that the...
Converting iRules to NetScaler Policies - HTTP Request Cloning
The iRules to NetScaler conversion guides take you through the process of converting your F5 iRules into policies on NetScaler. If you have been using iRules and would like to create the same functionality on NetScaler these guides simplify the process and gets you up and running faster. Use Case...
Dual Password Field wrongly shows in First Authentication Prompt when connecting to NetScaler Gateway using Receiver
Consider the following scenario, you are using LDAP + SMS passcode RADIUS authentication. The behavior is that user will first authenticate to LDAP, and then an SMS passcode is sent to their mobile device, which is used for authentication. Unless the user is authenticated to LDAP first, they will...
Change Password Option Not Working for Users Connecting to StoreFront
Users are able to log into StoreFront 2.5 successfully, but are unable to change passwords. Once a user clicks the change password menu option, they get error:Cannot complete your request. The user is then presented with a logon button. Event logs do not indicate issue. The StoreFront 2.5...
Second Profile Installation Fails while Enrolling iOS Devices
Second profile installation fails during iOS enrolment inXenMobile...
Troubleshooting Citrix Receiver for Android
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Many connection issues might be caused by configuration issues on your IT department’s servers or...
Group Policy Management Template Updates for XenApp/XenDesktop
This page contains links to download additional templates and updates to the Citrix templates built-in to XenApp and XenDesktop Group policy management package. Background While you still find Citrix provided templates in Citrix Studio and in a GPO editor after installing the Group Policy...
Error: "Connection Timed Out (0x4c126035) When Connecting to vDisk on Citrix Provisioning Services
Error 1 : "Connection timed out 0x4c126035 with tftp://0.0.0.0/ARDBP32.bin"" Error 2 :"Could not boot from file name “ARDP32.bin”"...
Invalid login error is show when FAS is enabled on Rocky Linux 9.2
You deploy Rocky Linux 9.x FAS is configured and works fine on other OS like Windows, Ubuntu Issue is seen only with RHEL 9.x or Rocky Linux 9.x Invalid login prompt is thrown. Preauthentication errors are noticed in ctxkrb debug tool when installed for debug purposes on the Linux VDA...
Remove the Send anonymous usage statistics options at preferences at Storefront
To remove the option of sending anonymous usage statistics to improve Citrix Workspace app at preferences for Stores...
The possible power state of the VDA machines
This article describes all the possible power state of the VDA machines...
Specific Defender files are missing from the published image
When you publish the image, C:\Windows\System32\drivers\mssecflt.sys and -C:\Windows\System32\drivers\mssecwfp.sys are missing from the published image...
"ASM_DEP_SHARED" property is wrongly set to true when DEP shared mode is disabled
In XMS 10.15 RP6, the device property "ASMDEPSHARED" is set to "true" even if the "Shared mode" setting of your DEP account is disabled. New DEP enrollments in other 10.15 rolling patches are not impacted...
Microsoft Security Update Validation Report July 2024
Microsoft’s July 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
How to Copy a Virtual Machine From One Storage Repository to Another
This article describes how to copy a virtual machine VM from one type of storage repository to another. The example in this article shows how to copy a VM from local storage to Network File Share NFS storage...
Provisioning Services Time Synchronization Requirements
The Provisioning Services StreamProcess becomes unresponsive when a time change occurs on the Provisioning Services Server...
Citrix HTML5 Receiver No Longer Works on Chrome Version 30
When accessing StoreFront from a Chrome browser while trying to launch a published resource using Receiver for HTML5, the following error appears: Cannot reach server. Check your network connection or contact your help desk for assistance...
How to Change the Password Reset Reminder Settings in StoreFront
This article provides information on how to change the Password Reset reminder settings in StoreFront...
After importing of an OVF package from a VMware environment Virtual Machine Fails to Boot with STOP 7B or 'Device Does Not Exist'
After importing of an OVF package from a VMware environment, a Windows virtual machine fails with a STOP 0x0000007B error, or a Linux virtual machine does not boot because a device /dev/sda1 for example does not exist. On a Windows virtual machine a STOP 0x0000007B error occurs. On a Linux virtua...
Alternate Method to Reverse Image Provisioning Services vDisks (XenServer Direct VHD Boot)
This article describes an alternate method to Reverse Image Provisioning Services vDisks XenServer Direct VHD Boot. Note : Reverse imaging a Provisioning Services PVS vDisk is not the only way to get a vDisk back to your hypervisor for updates. This article explains the versatility associated wit...
How to Publish the Printers Folder
This article contains the steps to publish Printers folder. Publishing the Printers folder provides users with a way of changing the printing preferences of their printers, such as paper size, paper type, duplexing options, and so on. Unlike adjusting such preferences within the print dialog of a...
“Cannot connect to the HyperVisor" when connecting to Hyper-V from the Machine Creation Wizards
When trying to connect to SCVMM to enumeratetemplates for Provisioning Services, the following error message appears: “Cannot connect to the HyperVisor at IP address of Hyper-V. Object reference not set to an instance of an object.”...
Access Gateway Platform or Universal Licenses Not Reflecting on a NetScaler Appliance
After applying the Access Gateway Platform or Universal license, the ICA Users show zero, or maximum Access Gateway users allowed count does not increase as shown in the following screen shot:...
How to Configure Multipath Boot from SAN during XenServer Upgrade or Patch
This article describes how to configure multipath boot from Storage Area Network SAN when upgrading or patching XenServer. The upgrade or patching of XenServer can leave the initial ram disk initrd without multipath support...
High Availability Behavior When the Heartbeat is Lost in a XenServer Pool
This article describes High Availability HA behavior in situations when the heartbeat is lost on XenServer 5.x. HA does not check the link state of the interfaces. It rather works on the bases of HA Host Groups and Network Partitions. HA Daemon chooses the larger of the network partitions to take...
How to Enable Special Pool Tagging for a Driver
If the stack of a process is overrun by another process, analysis of the dump is not possible because the crash occurs when the original process writes to the kernel space which is already occupied by the other, misbehaving component. Enabling Special Pool Tagging causes the driver to crash as so...
How to Export and Import StoreFront Subscription Database
This article explains how to export and import a StoreFront Subscription Database...
How to Remove a XenServer Slave when it No Longer Exists in the Pool
XenCenter shows the red icon of the XenServer Slave that no longer exists in the pool.You want to eliminate that XenServer Slave but you receive the following error message when you issue the command from XenServer Master xe host-forget of that Slave. "This host cannot be forgotten because there...