Configuration for Controlled Access to Different VPN Plugin Through NetScaler Gateway for XenMobile Deployments

Requirement 1: Disable VPN Access for the iOS VPN Client If you configure NetScaler Gateway for use with XenMobile, it includes configuration to enable Secure Web and approved Citrix Apps-enabled applications to access the corporate network. The access is enabled for authenticated users by...

Using Veeam Backup Software on Provisioning Services Server

While running Veeam software to backup Provisioning Services PVS servers, one of the PVS servers display status as Down in PVS server console regardless of whether the stream service is running. The following screen shot shows the server status in PVS console. The following screen shot shows the...

Error: "Cannot Access the Store" When Accessing StoreFront Through NetScaler Gateway

Access to applications work internally however externally accessing the applications through NetScaler Gateway displays the following error: Cannot Access the Store...

Error: "Could Not Logon. Verify your credentials and network connectivity" and "Service unavailable"

Application enumeration fails when the StoreFront server is connected through Access Gateway Enterprise Edition and iOS Receiver 5.7.x for iPad/iPhone. The following error messages are displayed: “Could Not Logon. Verify your credentials and network connectivity.” "Could Not Logon. Service...

Random Application Fails When Using Standard Image Mode with the "Write Cache on Target Hard Disk" Option

Random application fails when using Standard Image mode with the Write Cache on Target Hard Disk option...

Error: "No gateways configured for this service" When Connecting to StoreFront Through NetScaler Gateway

When you access the NetScaler Gateway virtual server, you are presented with the log on screen. After entering the log on details StoreFront does not progress further then the Green spinning circle page. The following error is recorded in the StoreFront event log: A request was sent to service...

Provisioning Services Time Synchronization Requirements

The Provisioning Services StreamProcess becomes unresponsive when a time change occurs on the Provisioning Services Server...

Unable to Bind Provisioning Services TFTP Service to Multiple NICs

Target devices on different non-routable VLANs are unable to connect to the Provisioning Services PVS server that has a NIC bound to each of the non-routable VLANs...

How to Replace a Network Interface Card in a XenServer Host

This article describes the procedure to replace a Network Interface Card NIC in a XenServer Host. For example, the procedure can be used to replace a faulty NIC. Requirements The XenServer host must be standalone and not joined to a resource pool. Replacing the NIC used as management interface...

Troubleshooting Linux Virtual Machines in XenServer

This article describes about troubleshooting Linux virtual machines in XenServer. Serial console was used to access UNIX server consoles and most of the network devices switches, routes. The simplicity of serial port hardware and its universality make them popular. Serial console apart from...

Troubleshooting 1003 and 1004 Terminal Server Licensing Errors

Summary This article contains information on troubleshooting 1003 and 1004 Terminal Server licensing errors. Users attempting to connect to a XenApp server might experience the following Terminal Services related errors in the Event Log: Event ID: 1003 Source: TermService Type:Information The...

Error 1603 Occurs When Installing Hotfix Rollup Pack 2 on XenApp 6.0

Error 1603 occurs when installing Hotfix Rollup Pack2 on XenApp 6.0. Troubleshooting Methodology The Technical Support Engineer completedthefollowing steps to resolve the issue: Enabled msi logging and attempted the hotfix rollup pack install again. Error 1603 occurred. Examined the msi logs; the...

Exceeding XenAPI Session Limit Causes Pool Instability

XenAPI Session The session limit of XenAPI process XAPI is 400. When the limit is exceeded, the oldest session is terminated. The oldest session might be active and in use. When the session is terminated, the client using that session gets disconnected without notification. Note : Clients can be...

Using StoreFront Connector to Launch Login VSI Workload

This article provides information about using StoreFront Connector to Launch Login VSI workload. Important : It is assumed that you have an environment setup with StoreFront and Login-VSI configured. Contact theLogin VSIto obtain the StoreFront Connector. Using StoreFront Connector To obtain...

Error: 'An error occurred during upload.' While Attempting to Add Licenses through the License Management Console

Certain license files cannot be imported using the Citrix Licensing Management Console. When trying to import these files, the console reports an error message: "An error occurred during upload." Thisissue only occurs whenthe Citrix Licensing Management console is run on Windows Server 2008...

Failure of TSBBDM.BIN File Download

Downloadingtsbbdm.bin fails as shown in the following screenshot:...

Pagefile Redirection Not Working in Provisioning Services

Pagefile redirection is not working and displays the following message: Error - “Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer. The total paging files size for all disk drives may be...

How to Grant Rights to be able to Manage Computer Accounts using the Provisioning Services Console

This article describes how to delegate rights to the user or group to allow adding workstations to an Active Directory ADdomain using the Provisioning Server console. Background While it is possible to assign AD users or groups to Built-In groups within AD to enable this functionality such as...

Citrix HTML5 Receiver No Longer Works on Chrome Version 30

When accessing StoreFront from a Chrome browser while trying to launch a published resource using Receiver for HTML5, the following error appears: Cannot reach server. Check your network connection or contact your help desk for assistance...

Registry Settings to Improve High Availability Failover Times for Provisioning Services

Configuring High Availability HA failover in Provisioning Services Server can take one minute or more to actually complete the failover cycle...

XenMobile XNC not Displaying in the ActiveSync Logs

The Allow or Deny entries are not appearing in the logs for XenMobile NetScaler Connector XNC program on XenMobile...

Reconfigure XenDesktop Desktop Studio when Installed as a Standalone on a Remote Server

When you install Desktop Studio by itself on a remote server, that is, without the controller role installed locally, the first time you start the Desktop Studio Console, you are prompted to select which Desktop Delivery Controller DDC you want to connect, as displayed in the following screen sho...

TCP Ports get exhausted on the StoreFront server

StoreFront refuses to create connections and we get below events : Event ID 4231 : Request to allocate an ephemeral port number from the global TCP port space has failed due to all such ports being in use. Event ID 4227 : TCP/IP failed to establish an outgoing connection because the selected loca...

How to Enable HTML5 Connections to Provisioning Services Based Catalogs

Enabling connections from Receiver for HTML5 to desktops deployed using Provisioning Services. Background Enabling connections from Receiver for HTML5 to desktops in Provisioning Services PVS based catalogs might require additional steps to complete depending on the persistence of the write cache...

How to Configure Logon Point for Access Gateway 5.0.4 with StoreFront 2.5 for Receiver

...

iSCSI Service (open-iscsi) Startup Best Practices for XenServer

This article containsbest practices for setting the iSCSI Service open-iscsi to start automatically in XenServer...

Teams 2.1 Start Menu shortcut not working

Teams 2.x Start menu shortcut does not work. It is visible but the icon is missing and clicking it does not launch Teams...

Icons may intermittently disappear in CWA for Mac after upgrading to version 2405

Icons may intermittently disappear in Citrix Workspace for Mac after upgrading from version 2402 or 2402.10 to version 2405...

[NetScaler] Built-in commands fail because feature is not licensed

On a NetScaler appliance, you may see some built-in commands are failed because feature is not licensed. For example, you use a Standard/Enterprise license, avaiable features in Premium license may have some built-in commands, and they'll get failures. It will not cause any business impact to...

SAML SSO failure happens after renewing SAML certificate since CEM 24.4.0

When to use CEM as the SAML SSO Identity Provider IDP, following failure is reported in Splunk logs after renewing SAML certificate since CEM 24.4.0 "Exception occurred while reading the keyStore java.io.IOException: exception unwrapping private key - java.security.InvalidKeyException: pad block...

How to Restrict Access to NetScaler Owned IP Addresses Only from the Management Applications

Any application running on the NetScaler appliance's operating system is exposed to the world through NetScaler-owned IP addresses. This exposure may result in network attacks, which can negatively impact the performance of the NetScaler appliance. Note : You can block the non-management...

CWA 2402 - Microsoft Teams VDI plugin is not shown for Non-Admin user

When installing Citrix Workspace app 2402 LTSR for Windows CWA or later version with Administrator privileges, all the three Add-ons single sign-on, App Protection, Microsoft Teams VDI plugin are shown. But if installing CWA 2402 with non-admin user, all the three Add-ons are not shown...

[NetScaler-SDX] SVM Management UI displays "Halted" about VPX "VM State"

In a rare case, if you check the NetScaler VPX state on SVM UI, you may see "VM State" displays "Halted" with red light. Your VPX is actually healthy and you can logon VPX NSIP successfully. Business traffic is not impacted...

DaaS Licensing summary page does not show the license utilization

Customers can monitor license assignments and usage for supported cloud services by selecting Licensing from the Citrix Cloud menu. License Summery page does not show the current license utilization...

How To: Allow authentication bypass for specific URLs on virtual server with authentication enabled

In this scenario, the objective is to allow some specific URL path i.e. "www.mydomain.com/myallowedpath " to be accessed without requiring authentication when that resource is hosted behind a virtual server LB/CS that has authentication enabled. Such that, when a user accesseswww.mydomain.com or...

CVAD - Constant grey screen when launching ICA session to VDA 2311 on Windows Server 2022 on Vmware

After upgrading to VDA 2311, users may experience a grey screen when launching an ICA session to Windows 2022 Server running VDA 2311. This problem was not seen when customer was running VDA 2308. Users are also able to launch the session successfully when using manually created ICA file with the...

Microsoft Security Update Validation Report April 2024

Microsoft’s April 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

Driver Disk for Microsemi smartpqi 2.1.28_025 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.28025...

Impact of HTTP/2 CONTINUATION frames being utilized for DoS attacks on Cloud Software Group Products

Cloud Software Group is aware of the reports describing HTTP/2 CONTINUATION frames being utilized for DoS attacks. HTTP/2 CONTINUATION frames can be utilized for DoS attacks HTTP/2 CONTINUATION Flood Cloud Software Group continues to investigate any potential impact on Cloud Software Group-manage...

Driver Disk for Intel ice 1.11.17.1 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's ice driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- ice| Ethernet/NIC| 1.11.17.1 Issues resolved in this...

Driver Disk for Qlogic qla2xxx 10.02.11.00-k - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- qla2xxx| Fibre Channel HBA/Storage Controller|...

How To: Configure Multi Factor Authentication (MFA) for NetScaler (ADC) administration.

Configure Multi Factor Authentication MFA to harden security login for NetScaler administration...

SNMP trap events are not logged after "set snmp alarm **** -logging ENABLED"

SNMP trap events are not logged after "set snmp alarm -logging ENABLED" configured...

Unable to change ciphers or SSL parameters on SSL Bridge virtual server.

No option is available to change ciphers or SSL parameters on SSLBRIDGE type virtual server...

Delete first entry from URL path using responder

Delete first entry from URL path using responder...

Citrix HDX サービスが 2 月 29 日にクラッシュします

2月29日にプロセス WebSocketService.exe がクラッシュしています。...

Unable to delete versions of vdisks after creating a new merged base

Unable to delete previous versions of a vdisk after merging to a new base. No Target devices were using those versions but Delete was greyed out...

Microsoft Security Update Validation Report February 2024

Microsoft’s February 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

Published apps are not displaying content of local file when opened via FTA launcher of CWAforLinux

When opening local files using File Type Association FTA launcher of CWA Linux, the corresponding application launches fine, but with blank document instead of showing the content of the local file...

端末からVDIへファイルをコピーする途中で、他の操作によりクリップボードを更新すると、ファイルコピーが終了

FAT端末からVDI環境へファイルコピー中に、他の操作他の内容をコピー、スクリーンショット採取などによりクリップボードを更新すると、特にエラーが表示されずにコピーが途中で終わってしまいました。...