5314 matches found
Secure XML traffic between StoreFront and Delivery Controller
Provide assistance through the end to end process of securing XML traffic...
Secure Browser : How to use secure connection between Storefront and Cloud Connector for Secure Browser Service
How to use secure connection between Storefront and Cloud Connector for Secure Browser Service...
iOS Enrollment - Remote Management on DEP devices: Your credentials are either missing or wrong. Try again
When authenticating in Remote Management page the AD user cannot authenticate. Then it gets an error message: Your credentials are either missing or wrong. Try again...
An application that uses scrolling graphics may experience heavy lag / low frame rate
Neuro Works is an application used by neurologists to view and playback studies of patient EEGs. When they open Neuro Works through Citrix, users can define speed and time-based settings to view these EEGs. When viewing, these EEGs scroll across the screen from left to right, and this "playback"...
CWA for Android: Fail to Launch Apps and Desktops
Applications are enumerated correct, But when you try launch Apps it fails to connect. Error logged during launch is "javax.net.ssl.SSLPeerUnverifiedException: Check that all CAs are compliant and are installed properly" Full trace ======= "2021-01-20T06:57:18.559+0530","TCPSocketFactory","INFO...
Microsoft Security Update Validation Report January 2021
Microsoft’s January 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...
Change Password Option Not Available
Client Users Are Unable To See The Option "Change Password" Through Citrix Storefront Web...
Hotfix XS82E010 - for Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX285937 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Available driver versions for XenServer and Citrix Hypervisor
Latest driver disk updates for XenServer and Citrix Hypervisor We work with partner organizations to ensure that drivers are available to enable new hardware and resolve critical issues. We regularly deliver updated versions of these drivers when partner organizations provide them to us. For Citr...
Hotfix XS82E012 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX286756 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Unable to use TLS/SSL LDAP Auth after ADM upgrade to latest build 13.0-71.40 - TLS Handshake fails with "Unknown CA"
After upgrading ADM to latest build 13.0-71.40 External Authentication fails when LDAP Server is configured using Security type SSL and TLS. When retrieving Attributes on LDAP Server config from ADM GUI throw this error :: "LDAP IP Address or Port Number provided is invalid." Network trace shows...
Common Resolutions to “Cannot Complete Your Request” Error when connecting through Citrix Gateway
Symptoms or Error The “Cannot Complete Your Request” error is displayed whenconnecting through Citrix Gateway. However, this is an error could occur when connecting to StoreFront Server directly or through Load Balancer based on different deployment scenarios. To narrow down through which...
Unable to boot the target device when vDisk is not replicated to all the Provisioning Service servers
The target device fails to startwhen vDisk is not replicated across all the servers. The target device freezesat "connecting to provisioning services"...
ADM - Failed to allocate requested capacity for MPX/SDX or VPX to create in SDX
When multiple pool of licenses Bandwidth/instance are purchased at different points in time, the Service agreement SA date and expiration date are different, causing each pool of licenses to be recognized as separate on Citrix ADM, instead of one combined pool of licenses. This sometimes may caus...
Workload Balancing 8.2.1 - For Citrix Hypervisor 8.2
Who Should Install This Update? This Workload Balancing virtual appliance update is for customers who use the Workload Balancing feature of Citrix Hypervisor 8.2. It constitutes the following deliverable: File Name| CitrixHypervisor-8.2.1-wlb.xva ---|--- Description| This file provides an updated...
Hotfix XS80E004 - For Citrix Hypervisor 8.0
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart Host Content live patchable| Yes Baselines for Live Patch| XS80E003 Revision History| Published on A...
Hotfix XS80E014 - For Citrix Hypervisor 8.0
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX280451 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Note: This hotfix is available only to customers on theCustomer...
Driver Disk for Broadcom bnxt_en 1.10.1-216.1.123.0 - For Citrix Hypervisor 8.x CR
Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Bnxt's en driver and wish to use the latest version of the following: Driver Module| Version ---|--- bnxten| 1.10.1216.1.123.0 Issues Resolved In this Driver Disk Includes general enhancements and bug...
Hotfix XS82E008 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX284874 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Hotfix XS82E001 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX277456 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
Driver Disk for Qlogic qede 8.30.13.0 - For XenServer 7.x CR
Who Should Install this Driver Disk? Customers running a Citrix XenServer 7.x. Current Release who use qlogic's qede driver and wish to use the latest version of the following: Driver Module| Version ---|--- qede| 8.30.13.0 Issues Resolved In this Driver Disk Includes general enhancements and bug...
How to Configure User SID Enumeration in the XML Service
This article contains information about configuring the Citrix XML Service to perform enumeration of Security Identifiers SIDs for user accounts when using Single Sign-on SSO or smart card authentication to Web Interface 5.0. Background When using SSO or smart card authentication, access for user...
Persistent CDF Tracing Enabler - For Citrix Windows Receiver
Persistent CDF Tracing Enabler - For Citrix Windows Receiver Created Date: July 2014 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the...
Citrix App Layering: Mass Edit of VMX Advanced Settings
Introduction Sometimes there are special settings that Unidesk customers must add to their desktop VMX files based on recommendations by VMware. This script was developed in order to ease the administrative burden of this requirement. The script can also set memory or CPU reservations, as these a...
RTOP Analyzer
RTOP Analyzer - v2.1.0.0 Created Date: Jun 22, 2016 Updated Date: Apr 30, 2018 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the downloa...
Citrix LTSR Assistant Tool
Please note: You can download the required file from the Citrix downloads website by visiting the following link: https://www.citrix.com/downloads/citrix-tools LTSR Assistantv2.9.0.1 Created Date: Apr 12, 2016 Updated Date: Apr 16, 2025 What's New inv2.9.0.1 Fixed a sporadic issue that prevented...
MetaFrame Password Manager "reveal password" policy bypass
Description of Problem Citrix MetaFrame Password Manager allows administrators to control which users can view their own secondary passwords. Versions 2.5 and earlier allow users to view their secondary passwords even if they should be prohibited from doing so by the administrator defined policy...
The SmartHub Tool
SmartHub v1 Created Date: 12/17/2015 Updated Date: 4/4/2016 Current Version is v1.1 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the...
Self-Service Password Reset Central Store Creation Tool
SSPR Central Store Creation Tool Created Date: Sept 23, 2016 Updated Date: Sept 23, 2016 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to t...
Citrix App Layering 4.x: PVS Connector Script to Convert VHD to VHDX
Introduction When publishing an image to PVS the Citrix App Layering PVS Connector allows for running a PowerShell script after an image in uploaded to the PVS Store and Added as a vDisk. This sample script is intended to show Citrix customers how this scripting can be used to increase...
Session State Monitor Tool - XenApp/XenDesktop
Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. Description The Session State Monitor Utility actively monitors...
Smart Scale to Autoscale Migration
Table of Contents Manual Migration --- Automated Migration Prerequisites Migrate Good to know Important: This article is applicable only if you have the Sites section in Smart Scale. Sites that use the Virtual Apps and Desktops service appear as “Cloudxdsite” by default. To view Sites, go to Citr...
CDFMonitor
NOTE : CDFMonitor is now deprecated, to capture trace as service use - https://support.citrix.com/article/CTX677255/citrix-cdfcontrol-as-service Please note: You can download the required file from the Citrix downloads website by visiting the following...
How to Configure ICA Session Timeout Values for Access Gateway Enterprise Edition Sessions
This article describes how to configure different ICA session timeout values for the same ICA-published resource when Access Gateway Enterprise Edition is using secure gateway proxy mode. This involves creating an additional ICA listener on each XenApp server, modifying the terminal server settin...
Radius Challenge Response Timeout Between NetScaler Gateway and Radius Server
When using two-factor challenge/response authentication through RADIUS, the NetScaler Gateway imposes a session timeout for the RADIUS challenge/response dialogue. In case of SMS token code delivery, there might be long delays between the challenge displayed to the user and the actual submission ...
How DNS(Domain Name System) works with GSLB feature on NetScaler
The Domain Name SystemDNS system is considered as a distributed database which uses the Client/Server architecture. Name Servers are the servers in the architecture, and the resolvers are the clients that are typically library routines installed on an operating system that create and send queries...
Error: "Cannot complete your request" when login to the Storefront with SAML.
While login to the Storefront with SAML authentication getting "Cannot complete your request" Storefront error : Event ID 6 CitrixAGBasic single sign-on failed because the supplied domain: domain.com is invalid. This has two main causes, either; The single sign-on domain specified in the session...
Selection of Accounts with more than one Store in Workspace App is not getting retained
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. If you select All accounts from the UI of the CWA for Windows for version 1909 or higher, the...
MDM Enrollment Fails Consistently On iOS 14 Devices On Citrix Endpoint Management (On-Prem)
MDM Enrollment Fails Consistently On iOS 14 Devices On Citrix Endpoint Management Server On-Prem...
After Upgrading to iOS 14 And Opening MDX Wrapped Apps Prompt Displays - "Compliance Error - Your device is out of compliance...MDX Encryption is not supported"
After Upgrading to iOS14 and opening MDX Wrapped Apps or Citrix Secure Mail/Hub/Web Displays - "Compliance Error - Your device is out of compliance. Please contact your administrator. MDX Encryption is not supported beyond iOS 13. Please reinstall the app."...
Extended Keys Not Appearing When Selecting "Keyboard" Button in Desktop Viewer - Citrix Workspace App for iOS
When using a Smart Keyboard, unable to display extended keys when selecting the "Keyboard" option on Citrix Workspace App for iOS on iOS 12.x devices...
End of Life Announcement for the Citrix Receiver for Universal Windows Platform (UWP)
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Citrix Systems, Inc. announces the End of Life of the Citrix Receiver for Universal Windows Platform...
How to suppress "Add Account" prompt on Citrix Workspace App for Windows
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Suppress "Add Account" prompt after installing Citrix Workspace App for Windows...
Citrix Cloud - Hosting connection to VMWare vCenter Server fails after certificate update
Hosting connection to VMWare vCenter Server fails after certificate update...
Citrix Single Sign-On (SSONSVR.exe) Fails to Start on Computers using Intel Credentials Manager
Pass through authentication is not working and SSONSVR.exe does not appear in Task Manager...
Seamless Configuration Settings for the Citrix Receiver (Online Plugin) for Windows
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article contains information about client-side seamless flags in Citrix Online Plugin 9.0 and...
Citrix Client SSL Error Codes
This article provides information on Citrix Client SSL Error Codes. To assist with troubleshooting, Citrix Technical Support has compiled a list of generic SSL error codes that the Citrix client might present the user or write in the Event log when an error occurs. Important! This article is...
CWA for Android: Workspace App crashes when you hit try to cast using a Workspace Hub.
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. CWA for Android crashes with following trace when attempted to cast using Hub. Casting is successful...
Secure web on iOS devices getting error: Cannot Open Page too many HTTP redirects
When user opens web link with secure web on iOS devices, below error comes up. Error:Cannot Open Page too many HTTP redirects. Secure web log from iOS device: ==================== NSLocalizedDescription = "too many HTTP redirects"; NSUnderlyingError = "Error Domain=kCFErrorDomainCFNetwork...