Vulnerability in Citrix Broadcast Server could result in SQL injection

Description of Problem A vulnerability has been identified in the Web-based management interface of Citrix Broadcast Server, a component of the Citrix Application Gateway, that could result in arbitrary SQL query execution. This vulnerability affects the following products: • Citrix Application...

Session State Monitor Tool - XenApp/XenDesktop

Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. Description The Session State Monitor Utility actively monitors...

LSQuery - License Server Data Collection Tool

Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. LSQuery Created Date: April 24, 2012 Updated Date: September 13, 20...

Self-Service Password Reset Central Store Creation Tool

SSPR Central Store Creation Tool Created Date: Sept 23, 2016 Updated Date: Sept 23, 2016 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to t...

CDFMonitor

NOTE : CDFMonitor is now deprecated, to capture trace as service use - https://support.citrix.com/article/CTX677255/citrix-cdfcontrol-as-service Please note: You can download the required file from the Citrix downloads website by visiting the following...

StressPrinters

Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools StressPrinters Version 1.3.2 Created date: 03/30/2006 Modified date: 6/19/2013 Description Many printer driver problems in Terminal...

NetScaler Appliance System Limits

This article contains information about various system limits for a NetScaler appliance with NetScaler software release 13.1 installed on the appliance. LSN Entities and Bindings Base System Limits Base Networking Limits Load Balancing and Monitoring Limits Advanced Policy/Expression Limits Rewri...

How to collect data for ADC Gateway VPN issues

To provide a comprehensive guide on how to properly collect data for issues with ADC when these issues are related to Full VPN...

Error: "Socket Operation on Non-Socket" and "Error 1030" When Launching Apps and Desktop Through NetScaler Gateway

1030 error when launching apps and desktop through NetScaler Gateway. Error "Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Socket operation on non-socket" when launching apps through NetScaler Gateway...

Error: "Failed with status 1110" When Launching Desktops or Apps Through NetScaler Gateway

Citrix Gateway, formerly Citrix NetScaler Unified Gateway The following errors are displayed when launching desktops or apps through NetScaler Gateway: Failed with status 1110 "The connection to Desktopfailed with status Unknown client error 1110"...

Storefront: Error adding user account in the administrative local group

An error displays during Storefront installation "There was an error adding user account in the administrative local group to the citrixstorefrontadministrator local group."...

Changes to ADC MPX and SDX platforms On Specific New Appliances Shipped Out To Customers

Beginning in October 2020, Citrix will shipspecific new MPX/SDX appliances withnew Manufacturing builds, Citrix ADC MPX firmware version11.1 Build 64.14 and SDX firmware versions 11.1 Build 61.117 and Build 61.115. The impactedappliance models with the new build will ship once existing stock is...

End of Life Announcement for the Citrix Receiver for Universal Windows Platform (UWP)

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Citrix Systems, Inc. announces the End of Life of the Citrix Receiver for Universal Windows Platform...

Citrix Cloud - Hosting connection to VMWare vCenter Server fails after certificate update

Hosting connection to VMWare vCenter Server fails after certificate update...

FAQ: Where is the setting to enable multiple monitors?

Q:Where is the setting to enable multiple monitors? A : To enable multiple monitors edit the web.config file in the StoreWeb -directory on the StoreFront server. The default location isc:\inetpub\wwwroot\citrix\Storeweb. In the web.config file, change showDesktopViewer=true to...

Citrix Single Sign-On (SSONSVR.exe) Fails to Start on Computers using Intel Credentials Manager

Pass through authentication is not working and SSONSVR.exe does not appear in Task Manager...

CWA for Android: Workspace App crashes when you hit try to cast using a Workspace Hub.

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. CWA for Android crashes with following trace when attempted to cast using Hub. Casting is successful...

Secure web on iOS devices getting error: Cannot Open Page too many HTTP redirects

When user opens web link with secure web on iOS devices, below error comes up. Error:Cannot Open Page too many HTTP redirects. Secure web log from iOS device: ==================== NSLocalizedDescription = "too many HTTP redirects"; NSUnderlyingError = "Error Domain=kCFErrorDomainCFNetwork...

Unable to establish VPN Connection with Citrix SSO app [Certificate based Auth] for Android Enterprise

This article has information regarding the Certificate Alias field in the Android Enterprise Managed Configuration for Citrix SSO app using Certificate based authentication...

Citrix Interoperability Validation

Microsoft Product Updates Microsoft Security Patch Validation Reports 2025| 2024| 2023 ---|---|--- January| January| January February| February| February March| March| March April| April| April May| May| May | June| June | July| July | August| August | September| September | October| October |...

Server VDA suddenly goes to unregistered state with error: The Security Support Provider Interface (SSPI) negotiation failed.

Studio shows as unregistered. Ping works fine. VDA registration health check tool passes all the tests. Error: Exception System.ComponentModel.Win32Exception 0x80004005: The Security Support Provider Interface SSPI negotiation failed...

Creating a HAR file from your browser to share with support

IMPORTANT: Please note that HAR files contain sensitive clear text data including content of pages while recording, such as user names, passwords, keys, etc, and should only be shared with trusted recipients via secure channels such ashttps://cis.citrix.com.Sharing files via email is not...

Selecting Store/App in Secure Hub End User Receives Error: "You may need to contact you administrator to verify your sign-on credentials"

When the user taps on the Store/Apps the error displayed in the popup window reads "You may need to contact your administrator to verify your sign-on credentials". On Android Devices you may receive the following error messages: "Citrix Secure Hub could not connect" "Could not connect. Check if t...

Storefront 3.12 - SAML authentication is not working.when using IDP like Forge Rock

Storefront 3.12 - SAML authentication is not working with IDP like Forge Rock. Error Message on Store Front Page Error Message: "There was a Failure with mapped account." Following Error message is thrown in the Event Viewer The security token failed validation...

Accessing Citrix Cloud using Multi-Factor Authentication

Requirements Existing Citrix Cloud Adminlogin credentials Should have set up Multi-Factor Authentication...

Some Receiver Components Fail to Install and Function After Windows 10 Update

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After upgrading Windows 10 to a new feature update and attempting to install Citrix Receiver or the...

How to Add WEM Group Policy Files to Use in a Local or Domain-based GPO

This article explains how to add the required ADM or ADMX/ADML files to have them appear in the local GPEDIT policy editor...

Error: "The operation could not be performed because a redo log is enabled on the Pool"

After upgradingSDX to 12.0 build, the user is gettingerror while trying to configure network settings for XenServer using LOM...

Receiving "Legacy System Extension" Dialog Box After Upgrading To macOS Catalina 10.15.4+

After upgrading macOS to Catalina 10.15.4, a dialog box will prompt the end user with the following message: Existing software on your system loaded a system extension signed by "Citrix Systems, Inc." which will be incompatible with a future version of macOS. Contact the developer for support...

The Supplemental Grace Period is active and all installed licenses are currently in use

This alertisseen on the Director andCitrix Studio. The Supplemental Grace Period is active and all installed licenses are currently in use License server status on Director shows "not connected"...

Citrix VDI Desktop Viewer 'No Device' for USB

When using Citrix XenDesktop 7.5 for VDI and Windows7 physical machine and connect to VDI Win7 PC the user attempts to use the Desktop Viewer bar and select 'Devices'. This says 'No Devices' and it doesn't see any USB devices. A thin client which the same Citrix Policies apply to and this works...

Citrix Gateway Native OTP not working with Citrix IOS Workspace Client

1. Native OTP configuration done as per https://docs.citrix.com/en-us/netscaler-gateway/12/native-otp-support.html 2. Android / Windows Workspace Clients and Browser work able to authenticate, enumerate and launch APPs 3. IOS Workspace Client is unable to authenticate, if user enters the...

Unable to add Store to Workspace App on Windows - Your account cannot be added using this server address

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Unable to add Store to Workspace App on Windows and Mac Client machines...

How to change the default lifetime of Compositing Engine packaging machine in ELM

By default, if finalization has not begun in 3 days of time since the Packaging Machine was created, the task will be canceled with a timeout error. On the ELM logs, you may see something like the below: 2020-01-02 13:43:59,486 ERROR 61605 CompositingEngineP: Timeout occured after...

Provisioning Services | Unable to Reverse Image A vDisk Using P2PVS, Getting "The Destination Disk Is Too Small"

Reverse imaging error - Unable to reverse image a vDisk using P2PVS getting "The destination Disk is too small"...

Upgrading your Citrix Hypervisor Windows I/O drivers to the latest major version (9.x)

You can update your Windows VMs to the latest major version of the Windows I/O drivers quickly and easily by using Windows Updates, Management Agent updates, or by installing from the latest managementagentXX.msifile available at CTX235403. These latest version of the drivers, whose version numbe...

Reverse Imaging with UEFI targets fail with error : "failed to write disk" while doing the reverse image from vdisk to volume

Description : Unable to create a new vDisk after performing reverse imaging to upgrade VM Ware Tools...

Outlook profile fails to load with Error: "Your Outlook data file cannot be configured."

Outlook profile fails to load with error "Your Outlook data file cannot be configured. C:\Users\AppData\Local\Microsoft\Outlook\ - OFFICE365.OST...

StoreFront 3.13 - Propagation fails An error occurred running the command: Add-DSFeatureInstances

Both StoreFront servers are Server 2012R2 fresh install and fully updated. Clean install of SF 3.13 completed successfully on both servers. Log Name: Citrix Delivery Services Source: Citrix Configuration Replication Service Level : Error Description : An error occurred running the command:...

Out of licenses error on License Administration Console

An Out of licenses alert message is received on the License Administration Console LAC...

How to Activate and Allocate Citrix Networking Not-For-Resale Licenses

This article describes how to activate a Citrix Networking Not-For-Resale license. This article applies to Citrix Partners only...

Cannot access Licensing Node in Citrix Studio. “An error occurred with the Citrix License Server..”

It is not possible to change the License Server from within Citrix Studio. The error appears, “An error has occurred with the Citrix License Server….” On clicking View error details, the following information appears: Error Id: XDDS:CFA44753Exception:...

Failed to launch session with the error code “<AppName> is no longer available. Do you want to remove the shortcut?” on Citrix Workspace App during App/Desktop Launch

When a user tries to launch published application or Desktop by double clicking the shortcut of published applications or Desktops created on user’s Desktop or Start menu, launch fails with error “'AppName' is no longer available. Do you want to remove the shortcut?” Note: This error only applies...

Citrix Provisioning Service Target Device compatibility with Hyper V Generation 2 Virtual Machines.

The following table shows which 64-bit and 32-bit versions of Windows you can use as a guest operating system for generation 1 and generation 2 virtual machines. 64-bit versions of Windows| Generation 1| Generation 2 ---|---|--- Windows Server 2019| ✔| ✔ Windows Server 2016| ✔| ✔ Windows Server...

Control domain memory leak issue on Citrix Hypervisor 8.0 when GPU in use

1. Any operation on VMs start, shutdown, creating and removing snapshot etc. with GPU are extremely slow 2. Citrix Hypervisor 8.0 freezing when GPU in use...

OS Layer Finalize fails with error "It looks like the packaging Machine has never been powered on".

While finalizing an OS layer edit in the App Layering appliance, you receive an error,"It looks like the packaging Machine has never been powered on." Can see the below error in ELM logs: 2019-11-01 09:53:36,890 ERROR 27 CpTaskResultMessag: Got Error type GlobalizedError. FailureReason: It looks...

Subscribed desktop session fails to launch on CWA 1910 for Mac and macOS Catalina

Denying automation permission after launching subscribed desktop might cause Citrix Workspace App 1910 for Mac to become unresponsive using the macOS Catalina operating system. Affected users will see the spinner to launch a desktop but it will never complete and launch the session. Note:This iss...

Traffic of any type doesn't pass through SDWAN Firewall

Traffic is sent from Zone A to Zone B. Firewall Policy Policy Ais configured to ALLOW 10.10.10.x IP source to Any destination with Highest Priority. Another Firewall policy Policy Bis set to DENY from Any source to Any destination with Least priority. Issue is that the Traffic always hits the Den...

App Layering - Setting a certificate for LDAP

Connection to LDAP server or synchronizing LDAP entries may fail with the following errors: "There are certificate errors found when connecting to the server" "One or more problems with the service certificate were found. You can enable them to be ignored, or you must update the certificate on th...

StoreFront Cannot Complete your request - Access is denied. Contact your system administrator. - No endpoint listening at net.pipe

StoreFront event log shows Access is denied. Contact your system administrator. System.ServiceModel.EndpointNotFoundException, System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 There was no endpoint listening at net.pipe://localhost/Citrix/Authentication/Win32...