5314 matches found
MDM Profile on iOS 15/iPadOS 15 and macOS 12 devices shows as “Not Verified” or “Unverified” – On-Prem
Currentenrolleddevices that were upgraded from iOS 14/iPadOS14 orearlierto iOS/iPadOS15ornewly enrolled devices on iOS/iPadOS15may show “Not Verified” under the device“Settings General VPN & deviceManagementCitrix Workspace MDM Profile” Currentenrolled devices that were upgraded from macOS 11or...
ERROR: Operation not permitted - no FIPS card present in the system
Attempting to check FIPS status on the Citrix ADC MPX 8900 FIPS certified appliance or the Citrix ADC MPX 15000-50G FIPS certified appliance using the show fips command results in the error message "ERROR: Operation not permitted - no FIPS card present in the system."...
Users Can Start Multiple Published Desktops that have Instance Limits
A user is able to start multiple instances of a published application though the Allow only one instance of application for each user option enabled in the Published Application Properties. This might cause multiple disconnected sessions of a limited published application which introduces...
Citrix gateway plugin executes PowerShell script obfuscated code which might be blocked by Antivirus software
We might see errors somewhat like below in AntiVirus : Event type: Process action blocked Component: Adaptive Anomaly Control Rule name: PowerShell executes obfuscated code Source process: c:\windows\system32\windowspowershell\v1.0\powershell.exe Application : "C:\Program Files\Citrix\Secure Acce...
What are the storage space requirements for successful VM migration across Storage repositories?
When performing storage xenmotion moving of disks from one SR to another while it is attached to a VM that is running, it fails with insufficient space...
Renewing the VPP token in Citrix Endpoint Management and XenMobile
This article guides users through the process of renewing the VPP token in Citrix Endpoint Management and XenMobile. The workflow remains consistent for both on-premises and cloud platforms...
NOTICE of STATUS CHANGE ANNOUNCEMENT FOR NETSCALER Traffic Domain BASED FEATURES & FUNCTIONALITIES
Citrix Systems, Inc. announces a Notice of Status Change NSC for Citrix ADC Traffic Domain features and functionalities.Table 1 below explains Citrix ADC life cycle management milestones as well as important information about dates and options during this period. The dates and milestones provided...
How to debug and resolve ADM-HA DB Streaming broken issues
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Gateway / AAA : Page stuck at loading (Page Spinning ) after upgrade.
After upgrade when accessing the Citrix Gateway the page is stuck at spinning wheel...
Android devices fail to enroll into XenMobile after upgrading Netscaler
The following symptoms are seen: Android devices fail to enrollinto XenMobile The error"Security policy does not allow you to connect" is seen in Secure Hub Android devices enrolling with Device Administrator mode legacy are the ones that see this adverse behavior the most but a smaller group of...
MCS-provisioned VDA dropped out of the domain after OS upgrade
Following an OS upgrade, MCS-provisioned VDAs leave their domain on reboot. You may also observe computer account password resets at that time...
Config sync may fail after upgrade in HA/Cluster deployments
After upgrading to 13.0 74.14+ from older releases sometimes it was observed that config sync is continuously failing in HA/Cluster deployments. Failure can be because of multiple reasons like: 1. Internal user login is disabled but nscommkey is not configured 2. Sshhostrsakey private and public ...
Endpoint Management | How to generate and import a certificate for a Discretionary CA - PKI
The objective of this article is to show you how to prepare a self-signed certificate so it can be uploaded to Citrix Endpoint Management or XenMobile to be used by a Discretionary CA - PKI...
Endpoint Management | Issues deploying Credential policy with Discretionary CA - PKIs
After trying to deploy a credential policy, the device Assigned Policies section shows the following error from the Failed Column: Path: Dashboard Manage Devices %Device% Edit Assigned Policies - Type: Credentials - Comment: Command preparation failed:...
How to Configure Office365 for Single Sign-on with NetScaler as SAML Identity Provider
This article describes how to configure Office365 for Single Sign-on with NetScaler as SAML Identity Provider and this article also provides detailed steps to configure Windows Azure to use NetScaler as a Security Token Service STS/ Identity Provider IDP...
How to use Secure LDAP to Change the User Password in NetScaler Gateway
This article provides information on how to use Lightweight Directory Access Protocol LDAP in NetScaler Gateway to change the users passwords. However, Secure LDAP is required to change the password. Note : Windows Server global catalog port 3268 or secure global catalog port 3269 do not support...
Citrix workspace app crashed on MIUI 12.5 devices
After upgrading MIUI to 12.5, the Citrix workspace app keeps crashing. This issue doesn't appear on MIUI 12 and other Android 11 devices...
Microsoft Security Update Validation Report July 2021
Microsoft’s July 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
How to Block MDM Profile Removal on Apple Device Enrollment Program (DEP) devices
By enabling the following setting, Citrix Endpoint Management administrators will be able to prevent users from removing the Mobile Device Management profile from Apple Device Enrollment Program DEP devices...
LDAP service is down after upgrading to 13.0 build 82, 12.1 build 62
LDAP LB Vservice configured with User monitor script nsldap.pl showing down after upgrading to13.0 build 82 /12.1 build 62. User authentication fails...
Disable caching of credentials on Citrix Workspace App
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AD Account is being locked out from XenServer
AD account is being locked out frequently in xenserver...
3Dconnexions Spacemouse Enterprise Display not working
When redirected using generic USB feature, 3DConnexions Spacemouse Enterprise: https://3dconnexion.com/de/product/spacemouse-enterprise is not 100% functional. TheVDA detects the device and the mouse joystick is working fine, But the screen on the device stays in the splash screen, instead...
Citrix Cloud CVAD - AWS Configuration Checklist and Suggestions Guide
Getting any MCS Provisioning Exceptions, make sure to get the entire details of the Exceptions to help work the case\issue...
How to determine XenServer is booted in uefi or legacy mode
Determine XenServer is booted in uefi or legacy mode...
Hotfix XS82E025 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX316325 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
How to remove the File Transfer Tab in a Full VPN NetScaler Gateway
How to remove the "File Transfer" Tab to prevent users from downloading files when accessing the environment through the NetScaler Gateway...
Storefront page displayed in Dutch instead of English
In certain conditions, the StoreFront web page may be displayed in a language other than English. In this instance, we are using Dutch as an example but this applies to any language...
Hotfix XS82E026 - For Citrix Hypervisor 8.2
Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX316324 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...
After Updating to Citrix Workspace App for Windows 1912 CU4 USB Card Readers No Longer Work in Epic
Redirecting Ingenico credit card readers does not work as expected in Epic applications after upgrading to Citrix Workspace App for Windows 1912 CU4...
Upgrade CA server from SHA1 to SHA256
The objective of this article is to explain what SHA-1 is and how to upgrade the XM XenMobile server with SHA-1 based Certificate...
Content Switch Virtual Server goes down when the LB VIP bound goes down
The Content Switching Virtual Server goes down if even one of the Load Balancing Virtual Server configured at the back of Content Switch Policy goes down...
Unable to drag Published Apps between monitors
Users are unable to drag the application between monitors. Monitors use different resolution...
Http/1.1 Internal Server Error 43531 Error after upgrading to Citrix Gateway 13.0 71.44 and 12.1 60.16
After successful authentication on Citrix Gateway, the enumeration of the published application failed with the error below: Http/1.1 Internal Server Error 43531...
SSON/Passthrough authentication not working with Edge browser
User tries to logon to MS Edge browser via SSON User is prompted to enter username and password instead of getting logged in automatically with SSON as expected...
Error when starting an App / Exe on a redirected Client Mapped Drive - Windows cannot access \\Client\C$\Application.exe
When starting an Application on theredirected Client Mapped Drive, You may be faced with this error: Windows cannot access \\Client\C$\Application.exe You do not have permissions to access\\Client\C$\Application.exe. Contact your network administrator to request access...
Issues with Storefront Authentication via iFrame on SharePoint - SSO & Username + Password do not work
Authentication works if you connect directly to Storefront but it fails when accessingStorefront via iFrame on Sharepoint, You might encounter these errors when Authenticating: SSO fails with error "Unable to log on with the account that you used to log on to the computer" Manual Username+Passwor...
Cannot Connect Session Previously Disconnected From Receiver Linux
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. When the user tries to reconnect the session that was previously disconnected for Linux from Citrix...
Rendezvous Protocol Is Not Functioning With Citrix App Layered Virtual Delivery Agents (VDA) via Citrix Cloud
Rendezvous Protocol does not function as expected and connect to the Gateway Service directly...
FAQ: Receiver for Windows 4.2
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Q: When was Citrix Receiver 4.2 publicly released? A: Dec 3, 2014 Q: What features does Citrix...
Citrix Receiver Does Not Respond When Opening Applications to XenApp Servers
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When opening applications to XenApp servers, there is no response at the Launching… prompt, as shown...
App Layering - Error: Server 503 “Azure Server Busy” Error
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Unable to Configure Receiver on Android Device Through NetScaler Gateway
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Unable to configure Receiver on Android device through NetScaler Gateway. The account is added...
How to Prevent Users from Changing Client Device Access Settings for 12.x Plug-in and later versions of Receiver for Windows Using Client Selective Trust
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article provides information on how to prevent users from changing Client Device Access Setting...
iOS SecureMail shows Error in notification bar "Secure Mail unable to fetch this message due to mail server error, Please contact your administrator."
Error message pops up on notification bar/screen when a new email comes butfor user are able to receive the mail in client. Error Message "Secure Mail unable to fetch this message due to mail server error, Please contact your administrator."...
Citrix Receiver HDX Engine has stoped working after upgrading from Citrix Receiver 4.3.100 to 4.9 only for Linux VDA
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. On a Ubuntu 16.0.4 Linux VDA 7.15, when open opening a Desktop, we receive the error message "Citrix...
How to Install and Configure RSA Soft Token on iOS Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. A recent update to the Citrix Receiver for iOS, adds integration of the RSA token to allow access to...
Citrix Endpoint Management (aka XenMobile Server) 10.12.0 Rolling Patch 7
Package name:xms10.12.0.10714.bin For: XenMobile Server 10.12.0 Deployment type: On-premises only Replaces:xms10.12.0.10102.bin, xms10.12.0.10204.bin, xms10.12.0.10324.bin, xms10.12.0.10417.bin, xms10.12.0.10539.bin, and xms10.12.0.10613.bin Date:March, 2021 Languages supported:English US Readme...