5310 matches found
DEP devices fail to complete enrollment using basic enrollment
XenMobile basic enrollments do not occur when the device is initially activated. The administrator is required to perform an over the air or Secure Hub enrollment. This issue can be identified because "Device Enrollment Program User" a local user" "Device Enrollment Program Group" a local group...
How to View NetScaler SNMP Trap Details on NetScaler MAS
This article describes how to view NetScaler SNMP trap details on NetScaler MAS. Background You can now view the details of each SNMP trap received from NetScaler instances to the NetScaler MAS server on the Event Settings page. For a specific trap received from your instance, you can view the...
Load Balancing and Monitoring Delivery Controllers
This article describes how to load balance the Desktop Delivery Controller via NetScaler with Connection Leasing...
Troubleshooting Retries on Provisioned Virtual Machines
What is a retry? When a target streams a vDisk image, it does so by requesting blocks of data from the PVS server, which in turn replies with the requested data. This data is broken down into several packets called fragments. A retry occurs when a target device requests data from the PVS server a...
PVS Targets run chkdsk at boot after the vDisk has been modified
Every time a PVS Target Device boots from a vDisk the OS detects problems with the C: drive and automatically runs chkdsk at boot time. The following events might be observed in the Windows Event Log on the Target Device: Event Log: System Source: Ntfs Event ID: 55 Text: The file system structure...
Troubleshooting Secure Mail Issues with iOS Push Notifications
This article discusses how to diagnose and fix issues related to Secure Mail push notifications on iOS devices. Background Push notifications for Secure Mail allow users to receive updates when the app refreshes, and notifications about email and calendar activitythrough the Apple Push Notificati...
How to Remove Crash Dump File From a Crashed Red Marked Xenserver.
Remove Crash Dump File From a Crashed Xenserver...
How to add a Server Certificate as full chain certificate || XenMobile Server Certificate 10.x
This article shows how a server certificate is made as a full chain certificate...
Setting up a default landing page on Storefront 3.0
The article describes how to set the default landing page in x1 / 3.x on StoreFront 3.x...
Citrix Store Front 3.0 Unable to save favourites in Store Front
Unable to save favourites in Store Front...
Storefront 2.6 - users get "Error 500".
users get "Error 500"...
Changing DNS information on App layering ELM - 4.x
In 4.x, you cannot update DNS information by going to port 5480 MAIPAddress:5480...
How does LDAP Authentication work with Kerberos Impersonation SSO?
How does LDAP Authentication work with Single Sign On using Kerberos Impersonation? In this flow, the NetScaler is contacting the KDC after we purged tickets on the KDC, and the NetScaler. 1. The client makes a GET request to the LB vServer. 2. The LB vServer is configured with Form-based...
How to configure ADFS Claim Rules and StoreFront with Multiple Domains
How to configure ADFS Claim Rules and StoreFront with multiple domains?...
How to enable biometric authentication for Android Secure Apps
Unable to utilize biometric authentication for Android Secure Apps...
License server 11.14 - Cannot display the webpage
Unable to open Citrix License Administration console in IE brower, you will get below error: "The Page cannot be displayed"...
XenServer- Server are in maintenance mode
XenServer are not able to connect to XenCenter...
AppSense Environment Manager not personalizing apps
The AppSense Environment Manager can be used to personalize Unidesk Desktop features e.g. wallpaper across Desktops, but personalizing applications and fine-grained application management e.g. disabling printing from IE is not currently working out of the box. This is because AppSense only manage...
Windows 10 hangs during setup
Windows 10 will be imported but new desktop creation or adding layers may cause the Desktop to hang during Setup...
Problems activating PVS Target Devices configured for KMS licensing
Your PVS Target Devices are configured for KMS licensing, and after activating the first PVS Target device, activation of other PVS Target Devices devices fail. When you look more closely at the Target Devices you find that the devices all share the same CMID. This means that when building the...
Determining what device installation required a reboot
Determining what device installation required a reboot...
How to resolve "Unexpected inconsistency: Run fsck manually" error or when prompted to enter root password
An unexpected interruption in the operation of an ESX host or an underlying datastore in VMware can damage the root file systems of the Unidesk appliances CachePoint Appliances and the Management Appliance. This damage can prevent them from booting automatically. When an operational interruption...
How to remove "Ghost" NIC devices from Windows
Unidesk 2.X releases before 2.8.3:After Desktops have been backed up and restored to a new CachePoint, the NIC doesn't come up. Even after restarting to apply changes and rediscovering the disks, the driver does not appear to install correctly. This can also happen during layer changes on a...
Information : XenApp/XenDesktop Performance Counters
1. CitrixBrokerService 1. Application Cache Writes 2. Brokered Sessions 3. Database Avg. Transaction Time 4. Database Connected 5. Database Transaction Errors/sec 6. Database Transaction/sec 7. Deregistration Requests 8. Expired Launches/sec 9. Expired Registrations 10. Expired Registration/sec...
How to Deploy and Troubleshoot ADC as a SAML IdP or SP
SAML is an authentication method which allows the Client to authenticate to a trusted third party before accessing protected resources. For a SAML setup, the authenticating party is called the Identity Provider IdP and the resource that the user is trying to access is called the Service Provider...
how to fix stale CIFS mounts on XenServer
how to fix stale CIFS mounts on XenServer...
How to configure Pass-Through authentication for Storefront with Internet Explorer
This article describes how to configure Single Sign-on authentication to XenApp/XenDesktop using Internet Explorer. After configuring Single Sign-on, users will be able to connect to their Storefront published applications and launch XenApp/XenDesktop sessions without having to enter their...
StoreFront SAML Troubleshooting Guide
During the installation and configuration of the SAML functionality introduced with StoreFront 3.9, there are various items to be aware of when performing a successful configuration. Although there are other issues you might encounter, this document will try to provide direction to help resolve...
How to Enable Password Expiration Notification on StoreFront 2.x
This article helps you configure StoreFront 2.x server to show password expiry warning message when you connect directly to StoreFront server...
Troubleshooting StoreFront Upgrade Issues
Unable to upgrade StoreFront...
How to rename items on StoreFront?
To rename items as per the requirement...
How to Enable App Interaction Between XenMobile Secure Mail and Microsoft Office Apps
This document will help you understand how the XenMobile managed Secure Mail application will use Microsoft Office application to open the attachments in a controlled and secured manner. Environment Machine| Details ---|--- Active Directory| Win 2012 Certificate Authority| NA SQL Database| MS SQL...
How to Integrate Citrix Gateway with StoreFront for Access with Wyse Clients
This article describes how to integrate Citrix Gateway with StoreFront for access with Wyse clients...
Secure Hub Continuously Prompts for Citrix PIN and Active Directory Password
Secure Hub continuously prompts for domain password on Android devices. Even though we have a Citrix PIN configured for all devices, we are required to put in our full domain password to authenticate...
How to configure SAML Authentication using Metadata?
To configure SAML Authentication with StoreFront you can use the metadata support option. This article describes the steps to perform the metadata based configuration...
Error: "The Gateway has EPA enabled, which is not supported on iOS devices" on iOS Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The following error is displayed when logging on to iOS Receiver: The Gateway has EPA enabled, which...
How to determine the version of Citrix license server installed
This article describes how to determine the version of the Citrix license server...
How to Create/Renew an Apple Provisioning Profile for MDX App Wrapping
This article covers the steps to create a certificate, creation of App ID and creation of profiles...
StoreFront : Configure Resource Filtering To Allow Desktops And Application To Be Filtered On StoreFront
When Filtering keywords are set incorrectly on Desktops, Enumeration will fail and Desktops will not be filtered accordingly. This feature was introduced in StoreFront 2.5...
VMware vSphere 6.5 - Citrix Known Issues
Citrix is committed to ensuring compatibility with the latest VMware hypervisor releases. VMware released vSphere 6.5 in Nov 2016and vSphere 6.5 Update 1 in Aug 2017. Basic compatibility testing has been performed between already released Citrix products and vSphere 6.5 / 6.5 update 1.As always, ...
FAQ: Kerberos Support for XenDesktop 7.x
Q: Does StoreFront 3.5 support configuring Kerberos authentication with XenDesktop 7.8? A : XenApp 6.5 supports Kerberos but XenDesktop 7.x does not. Going forward Kerberos will be replaced with Virtual Smart cards. This is because of the newer FMA architecture and Microsoft's SAM architecture...
Write Cache to Hard disk fails when BDM Partition is used
Write cache set to RAM with Failover to hard drive fails and is writing to the PVS server. BDM partition used to boot...
Receiver install error "The requested operation has failed"
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Unable to install Citrix receiver on a new computer. Error "The requested operation has failed"or "A...
FAQ: Cloud backup of XenMobile managed devices
Is the Worx data encrypted within the backup? If so what is the encryption level? Yes, as Xenmobile uses the iCloud services from Apple for backing up the data: iCloud secures your data by encrypting it when it's sent over the Internet, storing it in an encrypted format when kept on server review...
30 seconds screen hang/ delay during session reconnections
If users reconnect to a disconnected session, Windows Screen "hang" for about 30 seconds on the Welcome Screen. New Logins are not affected, only reconnections...
Authentication fails on Secure Hub Error "Check the credentials and try again"
Authentication fails on Secure Hub. Cannot enroll devices...
Unable to send emails with attachment with error "Can't Send Mail. Your message has been moved to the outbox..."
Users are unable to attach files to their emails. It fails with the following error: Error: "Can't Send Mail. Your message has been moved to the outbox. Please go to the outbox and try again."...
Error: "There is insufficient memory for the Java Runtime Environment to continue" on XenMobile Server
The following error is displayed on XenMobile server logs: There is insufficient memory for the Java Runtime Environment to continue The following are the log files: Reading from ./tc1.hprof.old.core...Dump file created Mon Aug 08 08:45:30 PDT 2016OpenJDK 64-Bit Server VM warning: INFO:...
Unable to add NFS to the XenServer, error : There was an error while attempting to mount the NFS share
Error while adding the storage to XenServer 6.5 There was an error while attempting to mount the NFS share Unable to mount manually, failed with "mount failed reason given by server : permission denied."...
Unable to Reset Citrix PIN without re-enrolling with Certificate Based Authentication enabled
Question: With Certificate Based Authentication configured as the only authentication method on the NetScaler Gateway, when attempting to reset the Citrix PIN in Secure Hub, the user is required to re-enroll the device. Answer: With Certificate Based Authentication as the only authentication...