Receiver for Chrome Configuration

Receiver for Chrome Configuration Created Date: December 19, 2014 Updated Date: December 19, 2014 Description This is a tool which can be opened in any browser preferably Google Chrome. This tool can create and edit google policy and .cr configuration files easily which can be used to configure...

Vulnerability in Citrix Broadcast Server could result in SQL injection

Description of Problem A vulnerability has been identified in the Web-based management interface of Citrix Broadcast Server, a component of the Citrix Application Gateway, that could result in arbitrary SQL query execution. This vulnerability affects the following products: • Citrix Application...

Session State Monitor Tool - XenApp/XenDesktop

Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. Description The Session State Monitor Utility actively monitors...

LBDiag - XenApp Load Balancing Diagnostic Tool

LBDiag Created Date: March 17, 2010 Updated Date: March 23, 2012 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location...

LSQuery - License Server Data Collection Tool

Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. LSQuery Created Date: April 24, 2012 Updated Date: September 13, 20...

Self-Service Password Reset Central Store Creation Tool

SSPR Central Store Creation Tool Created Date: Sept 23, 2016 Updated Date: Sept 23, 2016 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to t...

CDFMonitor

NOTE : CDFMonitor is now deprecated, to capture trace as service use - https://support.citrix.com/article/CTX677255/citrix-cdfcontrol-as-service Please note: You can download the required file from the Citrix downloads website by visiting the following...

StressPrinters

Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools StressPrinters Version 1.3.2 Created date: 03/30/2006 Modified date: 6/19/2013 Description Many printer driver problems in Terminal...

NetScaler Appliance System Limits

This article contains information about various system limits for a NetScaler appliance with NetScaler software release 13.1 installed on the appliance. LSN Entities and Bindings Base System Limits Base Networking Limits Load Balancing and Monitoring Limits Advanced Policy/Expression Limits Rewri...

How to collect data for ADC Gateway VPN issues

To provide a comprehensive guide on how to properly collect data for issues with ADC when these issues are related to Full VPN...

Error: "Socket Operation on Non-Socket" and "Error 1030" When Launching Apps and Desktop Through NetScaler Gateway

1030 error when launching apps and desktop through NetScaler Gateway. Error "Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Socket operation on non-socket" when launching apps through NetScaler Gateway...

How to Configure RDP Profile on NetScaler Gateway

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Error: "Failed with status 1110" When Launching Desktops or Apps Through NetScaler Gateway

Citrix Gateway, formerly Citrix NetScaler Unified Gateway The following errors are displayed when launching desktops or apps through NetScaler Gateway: Failed with status 1110 "The connection to Desktopfailed with status Unknown client error 1110"...

Configure "-denySSLReneg" Parameter to Disable Client Side and Server Side SSL Renegotiation on ADC

This article describes the configuration and use of -denySSLReneg parameter that is recently added to Citrix ADC appliance firmware and Citrix Gateway application software...

Selection of Accounts with more than one Store in Workspace App is not getting retained

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. If you select All accounts from the UI of the CWA for Windows for version 1909 or higher, the...

Storefront: Error adding user account in the administrative local group

An error displays during Storefront installation "There was an error adding user account in the administrative local group to the citrixstorefrontadministrator local group."...

Changes to ADC MPX and SDX platforms On Specific New Appliances Shipped Out To Customers

Beginning in October 2020, Citrix will shipspecific new MPX/SDX appliances withnew Manufacturing builds, Citrix ADC MPX firmware version11.1 Build 64.14 and SDX firmware versions 11.1 Build 61.117 and Build 61.115. The impactedappliance models with the new build will ship once existing stock is...

End of Life Announcement for the Citrix Receiver for Universal Windows Platform (UWP)

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Citrix Systems, Inc. announces the End of Life of the Citrix Receiver for Universal Windows Platform...

Workspace App for Windows 1912 LTSR - Second icon displays in the system tray

Second icon displays in the system tray and unable to open the Workspace App using the second icon...

Citrix Cloud - Hosting connection to VMWare vCenter Server fails after certificate update

Hosting connection to VMWare vCenter Server fails after certificate update...

FAQ: Where is the setting to enable multiple monitors?

Q:Where is the setting to enable multiple monitors? A : To enable multiple monitors edit the web.config file in the StoreWeb -directory on the StoreFront server. The default location isc:\inetpub\wwwroot\citrix\Storeweb. In the web.config file, change showDesktopViewer=true to...

How to perform OS upgrade on a Citrix Provisioning Server

Sequence to follow for OS upgrade on a PVS server...

Citrix Single Sign-On (SSONSVR.exe) Fails to Start on Computers using Intel Credentials Manager

Pass through authentication is not working and SSONSVR.exe does not appear in Task Manager...

CWA for Android: Workspace App crashes when you hit try to cast using a Workspace Hub.

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. CWA for Android crashes with following trace when attempted to cast using Hub. Casting is successful...

Secure web on iOS devices getting error: Cannot Open Page too many HTTP redirects

When user opens web link with secure web on iOS devices, below error comes up. Error:Cannot Open Page too many HTTP redirects. Secure web log from iOS device: ==================== NSLocalizedDescription = "too many HTTP redirects"; NSUnderlyingError = "Error Domain=kCFErrorDomainCFNetwork...

Unable to establish VPN Connection with Citrix SSO app [Certificate based Auth] for Android Enterprise

This article has information regarding the Certificate Alias field in the Android Enterprise Managed Configuration for Citrix SSO app using Certificate based authentication...

Citrix Interoperability Validation

Microsoft Product Updates Microsoft Security Patch Validation Reports 2025| 2024| 2023 ---|---|--- January| January| January February| February| February March| March| March April| April| April May| May| May | June| June | July| July | August| August | September| September | October| October |...

Server VDA suddenly goes to unregistered state with error: The Security Support Provider Interface (SSPI) negotiation failed.

Studio shows as unregistered. Ping works fine. VDA registration health check tool passes all the tests. Error: Exception System.ComponentModel.Win32Exception 0x80004005: The Security Support Provider Interface SSPI negotiation failed...

App Layering 2001: Can't Finalize Layer - An error occurred while finalizing version '1.7' of Layer 'Windows 10 1909 German'

After installing the latest Cumulative Update, Cannot finalize the Version. Getting Error Message: An error occurred while finalizing version '1.7' of Layer 'Windows 10 1909 German'...

Creating a HAR file from your browser to share with support

IMPORTANT: Please note that HAR files contain sensitive clear text data including content of pages while recording, such as user names, passwords, keys, etc, and should only be shared with trusted recipients via secure channels such ashttps://cis.citrix.com.Sharing files via email is not...

Selecting Store/App in Secure Hub End User Receives Error: "You may need to contact you administrator to verify your sign-on credentials"

When the user taps on the Store/Apps the error displayed in the popup window reads "You may need to contact your administrator to verify your sign-on credentials". On Android Devices you may receive the following error messages: "Citrix Secure Hub could not connect" "Could not connect. Check if t...

Storefront 3.12 - SAML authentication is not working.when using IDP like Forge Rock

Storefront 3.12 - SAML authentication is not working with IDP like Forge Rock. Error Message on Store Front Page Error Message: "There was a Failure with mapped account." Following Error message is thrown in the Event Viewer The security token failed validation...

Accessing Citrix Cloud using Multi-Factor Authentication

Requirements Existing Citrix Cloud Adminlogin credentials Should have set up Multi-Factor Authentication...

Enable Local Host Cache with Citrix Cloud

During network outage, Local Host Cache LHC not toggling in Cloud environment...

Some Receiver Components Fail to Install and Function After Windows 10 Update

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After upgrading Windows 10 to a new feature update and attempting to install Citrix Receiver or the...

How to Add WEM Group Policy Files to Use in a Local or Domain-based GPO

This article explains how to add the required ADM or ADMX/ADML files to have them appear in the local GPEDIT policy editor...

Error: "The operation could not be performed because a redo log is enabled on the Pool"

After upgradingSDX to 12.0 build, the user is gettingerror while trying to configure network settings for XenServer using LOM...

How to Disable "Remember my password" Checkbox - Citrix Receiver for Windows

For security reasons, users might want to disable Windows Receiver "Remember my password" checkbox toprevent an automatic logon without credential required...

Receiving "Legacy System Extension" Dialog Box After Upgrading To macOS Catalina 10.15.4+

After upgrading macOS to Catalina 10.15.4, a dialog box will prompt the end user with the following message: Existing software on your system loaded a system extension signed by "Citrix Systems, Inc." which will be incompatible with a future version of macOS. Contact the developer for support...

WEM Agent refresh causes Desktop and Taskbar icons to flicker after Registry Value Actions are processed

Each time the WEM Agent refreshes the icons on the taskbar and desktop flicker...

Exclusion of Citrix embedded browser from the Citrix Workspace app 1912 LTSR for Windows

The Citrix Workspace app Long Term Service Release LTSR is released on a less frequent cadence with an extended lifecycle than the Workspace app Current Releases CR, offering predictability and less changes to the product. The Citrix Workspace app LTSR offers Cumulative Updates CU that contain...

Changes to Citrix Insight Services (CIS) and Customer Uploads

On March 18, 2020 we had a service disruption with Citrix Insight Services CIS platform which hosted the customer portal at cis.citrix.com, along with Call home, CEIP and few other services. Over the last few days, we have been in the process of bringing up most of the affected services and also...

The Supplemental Grace Period is active and all installed licenses are currently in use

This alertisseen on the Director andCitrix Studio. The Supplemental Grace Period is active and all installed licenses are currently in use License server status on Director shows "not connected"...

File type association for Microsoft Edge browser broken after Edge upgrade

File type association no longer works for Microsoft Edge after upgrading the built-in default instance of Microsoft Edge included in your particular version of the Windows 10 operating system to a more recent version...

Citrix VDI Desktop Viewer 'No Device' for USB

When using Citrix XenDesktop 7.5 for VDI and Windows7 physical machine and connect to VDI Win7 PC the user attempts to use the Desktop Viewer bar and select 'Devices'. This says 'No Devices' and it doesn't see any USB devices. A thin client which the same Citrix Policies apply to and this works...

Citrix Gateway Native OTP not working with Citrix IOS Workspace Client

1. Native OTP configuration done as per https://docs.citrix.com/en-us/netscaler-gateway/12/native-otp-support.html 2. Android / Windows Workspace Clients and Browser work able to authenticate, enumerate and launch APPs 3. IOS Workspace Client is unable to authenticate, if user enters the...

UPM doesn't work randomly after VDA is rebooted

Intermittently UPM profile does not load, if user login immediately after the reboot...

Unable to add Store to Workspace App on Windows - Your account cannot be added using this server address

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Unable to add Store to Workspace App on Windows and Mac Client machines...

Unable to launch virtual application/desktop using Workspace app for HTML5

When launching a virtual application/desktop using the Citrix Workspace app for HTML5, there is a silent failure to launch...

How to change the default lifetime of Compositing Engine packaging machine in ELM

By default, if finalization has not begun in 3 days of time since the Packaging Machine was created, the task will be canceled with a timeout error. On the ELM logs, you may see something like the below: 2020-01-02 13:43:59,486 ERROR 61605 CompositingEngineP: Timeout occured after...