5314 matches found
Upgrade fails due to /var partition filling.
ADC upgrade is failing due to /var folder filling. Checking the /var folder we notice that /var/partitions is taking up a lot of the space. Looking into this further we can see there are many .pdb files taking up space within directory/var/partitions//nscollectRRD...
Gateway logon page show blank page with 480 VPN LICENSE error
Unable to access Gateway logon page, browser will show blank page, in the developer tools or fiddler, you we see "480 VPN LICENSE error"...
Alert || high memory usage - SDX
SDX high memory usage. Customer might see this on their device and might be receiving smtp alerts warning them of this...
Excessive grant frame usage in Windows xenbus drivers after version 9.1.3
A VM with 2 VBD, 8 vCPUs, 7 VIFs may consume over 90 grant tables, but ONLY consume 26grant tables when running with xen PV driver version 9.1.2. It will lead to virtual NIC initialization failure issue after Windows VM startup. Device manager shows NICs are notinitialized: Setupapi.log : Device...
Korean keyboard (101 key) Type 2 & 3 cannot be synced using “Sync only once” mode.
For Windows 10/11 as VDA, CWA Windows client machine uses Microsoft Korean IME with the Korean keyboard 101 key Type 2, or Type 3. The Citrix Workspace keyboard sync mode is configured as “Sync only once” in the Keyboard and Language Bar setting. Starting the Windows 10/11 Desktop/APP session, th...
Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 10
Package name: xms10.13.0.11025.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces: xms10.13.0.10922.bin, xms10.13.0.10817.bin, xms10.13.0.10723.bin, xms10.13.0.10603, xms10.13.0.10528.bin, xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and...
Agents are not reporting registering with WEM Broker; Cache sync failed with error: SyncFailed
Agents are not reporting registering with WEM Broker; Cache sync failed with error: SyncFailed WEM Agents are not reporting to the WEM Broker Infrastructure server; Red X appears next to Agent Hostname in WEM Console...
After upgrade to 13.0-85.x or above, unable to access Citrix VPN.
Users getting " No Intranet IP available " post authentication to Citrix VPN. This is only seen in ADC version 13.0-85.x and above...
Reduce logon time with Profile Management
Profile Management provides various features to improve logon performance. Examples are Profile streaming, Enable profile streaming for folders, Accelerate folder mirroring, Enable the Profile container for the entire user profile, and more. These features are helpful in scenarios where profiles...
Going back to the login page after putting in the login credentials with nFactor in 13.0 84.x +
1. The customer configured Nfactor authentication in AAA virtual server. The authentication profile under AG is targeted to this AAA virtual server. 2. When using workspace for windows to login AG, the login page will randomly get back to the login page after the login is complete. Input...
Citrix Provisioning Console communication error while running on Azure
The Citrix Provisioning Console fails to communicate with Azure after TLS 1.0 has been disabled. This prevents the use of CVAD Setup Wizard or power management in Azure using the Citrix Provisioning Console or Citrix Provisioning PowerShell interfaces. This affects all version of Citrix...
Driver Disk for Qlogic qla2xxx 10.02.07.00-k - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers on Dell hardware running the Citrix Hypervisor 8.2 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Version ---|--- qla2xxx| 10.02.07.00k Note: If you use Dell hardware, ensure that you...
PVS Accelerator - For Citrix Hypervisor 8.2 Cumulative Update 1
Who Should Install This Update? This PVS Accelerator update is for customers who use the PVS Accelerator provided with Citrix Hypervisor 8.2 Cumulative Update 1. It constitutes the following deliverable: File Name| CitrixHypervisor-8.2.1-pvsaccelerator-1.0.9.iso ---|--- Description| This file...
When connected to Windows welcome/lock screen, the keyboard layout will revert to the system default
When presented with welcome/lock screen of Windows, the keyboard layout will revert to the system default layout of VDA on windows station. This is particularly problematic when changing passwords...
Driver Disk for Cisco enic 4.2.0.26 - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Cisco's enic driver and wish to use the latest version of the following: Driver Module| Version ---|--- enic| 4.2.0.26 Issues Resolved In this Driver Disk Includes general enhancements and bug...
CWA for Android: We were unable to tunnel through the proxy
Viewer of CWA for Android fail to establish connection to VDA with below given error message We were unable to connect through the proxy. Error - 0 Logs show following error logs 02-10 05:44:55.989 1117 28821 W System.err: Caused by: android.system.GaiException: androidgetaddrinfo failed: EAINODA...
[CEM] MAM enrollment Fails in Authentication - Password window pops-up Repeatedly
When you enroll MAM to CEM server through Citrix Gateway, you may observe password box pops-up repeatedly without any error. It means your password is correct but SSO from Citrix Gateway to CEM server fails. Follow is the sample of Secure Hub's debug log. " 2022-06-22T14:50:06.638+0800 ",,DEBUG1...
How to add pooled capacity licenses to ADM Service
This article provides information on how to add pooled capacity licenses on ADM Service...
Citrix Hypervisor: ACPI Warning: Incorrect checksum in table [BGRT]
hostxxxx kernel: 9.091668 ACPI BIOS Warning bug: Incorrect checksum in table BGRT - 0x2B, should be 0x9C 20180810/tbprint-177...
Failed to install VDA due to "Installation of the Citrix AppExperience failed with error code 1612"
Failed to install VDA due to "Installation of the Citrix AppExperience failed with error code 1612" MSI path: C:\WINDOWS\TEMP\Ctx-5CC1B7DD-10C1-4B5B-A4B3-EA564BA32118\Extract\Image-Full\x64\Virtual Desktop Components\WS\IcaAppExpx64.msi...
Windows Firewall Notification When Connecting to VDA 2112 and newer
This article explains why users may receive a Windows Firewall popup when connecting to a resource running Virtual Delivery Agent 2112 and newer...
Unable to load settings with Global App Config Service on Citrix Workspace app Chrome OS/HTML5
If the administrator has rolled out any settings via Global App Config Service and a user launches the Citrix Workspace app, it may happen that the settings rolled out previously by the administrator may not be applied. If the administrator now tries to roll out any new settings via Global App...
Logon Duration Is Not Logged In Director For Session Logons Taking More Than 3 Minutes To Complete
Logon Duration not being logged in Database and Director for user logins taking more than 3 mins...
Citrix Hypervisor 8.2 : MCS Catalog update deletes Target base disks.
Xenserver audit.log throwsERROR:NOTSUPPORTEDDURINGUPGRADE Mar 30 02:38:59 XXXXX xapi: 20220330T00:38:59.214Z|audit||8715 HTTP 10.1.XX.XX-:::80|VDI.setonboot R:780016cf9118|audit 'trackid=39b4363b70f699b0ab419280ab8b4fe2' 'S-1-XXXX-XX-XX-8' 'XX\\XXXXX' 'ALLOWED' 'ERROR:NOTSUPPORTEDDURINGUPGRADE :...
Control domain memory leak issue on Citrix Hypervisor 8.2 with ixgbe driver version 5.5.2
When using intel NIC driver ixgbe version 5.5.2, OOM killer is killing XAPI process very frequently...
Local web browser window does not become foreground
The local web browser windows opened by the Bidirectional Content Redirection feature might not become foreground. It occurs constantly by the following steps: 1. Connect to the Windows 10 desktop via RDP 2. Start published desktop 3. Redirect a web page from VDA 4. A web browser window opens...
HTML5 CWA configuration.js file is overwritten post the Storefront upgrade
The customized configuration.js file is overwritten under the path C:\Program Files\Citrix\Receiver Storefront\HTML5Client post Storefront upgrade...
How to Create Application Firewall Policy for Chunk Requests to Bypass Application Firewall on Citrix ADC 8.1-9.3
This article describes how to create application firewall policy for chunk requests to bypass Application Firewall module. Background In NetScaler software release 8.1 to 9.3 the Application Firewall module does not support chunked request. As a workaround you can create an Application Firewall...
Citrix Endpoint Management (aka XenMobile Server) 10.14.0 Rolling Patch 5
Package name: xms10.14.0.10521.bin For: XenMobile Server 10.14.0 Deployment type: On-premises only Replaces: xms10.14.0.10424.bin, xms10.14.0.10303.bin, xms10.14.0.10206.bin, and xms10.14.0.10118.bin Date: March 2022 Languages supported: English US Important notes about this update As a best...
Gateway Callback and / or XML Communication fails after upgrade to Storefront 2203
The issue occurs when customers upgrade from Storefront 1912 to 2203 and had TLS1.0 disabled prior to upgrading Does not occur on a clean install, or with TLS 1.0 enabled. In this scenario customers will encounter a TLS communication issue between Storefront and ADC / Storefront and Citrix Delive...
Unable to launch published apps through the Gateway, no errors
-The customer cannot launch apps when logging in to the NetScaler gateway -The applications enumerate but won't launch, the progress popup comes up and disappears with no errors...
VDA not registered with the cloud connector Clock sync error
The VDA logon server reaching to different Geo Domain controller...
Gateway 12.1 55.247- after reboot/restart the Gateway is not working need to Enable/Disabled MBF for get access to the Gateway page
After ADC reboot/restart Customer unable to access Citrix Gateway page. Customer had to toggle MBF mode on ADC for restore access to Citrix Gateway Page...
CVAD Setup Wizard Fails To Complete When Using Citrix Cloud - Index Was Out Of Range
Running the Provisioning Services CVAD Setup Wizard to create or add new machines to a Citrix Cloud catalog fails to create the devices. Upon clicking finish, after specifying wizard parameters, the wizard closes and the following error appears: Error: Index was out of range. Must be non-negative...
Microsoft Security Update Validation Report March 2022
Microsoft’s March 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
ADC Vulnerability: pwcount Cookie Missing HTTP Only Flag
Customer is failing PCI scan because the ADC Gateway server pwcount cookie is not showing with HTTP only flag set...
What steps are needed to configure new StoreFront servers with an existing Gateway and Store URL
The objective of this article is to provide the recommended steps at a high level in order to configure two new StoreFront servers to work with an existing Gateway virtual server that utilizes an URL created with an old set of StoreFront servers...
Secure Hub fails to authenticate with Citrix Gateway 13.0 83.27 when using an Advanced Authentication policy for LDAP
Secure Hub shows the following error when trying to connect to Citrix Gateway: "You may need to contact your administrator to verify your sign-on credentials". Closer inspection of network traffic through Citrix Gateway shows that there is no 'Set-Cookie' response found in the reply to "GET...
After upgrading to XS71ECU2065, failed to create vm snapshot
1. All vms with data on nfs Tintri storage take snapshot failed: 'The SR failed to complete the operation.' 2. The issue occurs on 3 pools with the same storage attached. 3. Vms on local storage can take snapshot successfully...
Driver Disk for Microsemi smartpqi 2.1.16-030 - For Citrix Hypervisor 8.2 LTSR
Who Should Install this Driver Disk? Customers running the Citrix Hypervisor 8.2 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Version ---|--- smartpqi| 2.1.16-030 Issues Resolved In this Driver Disk Includes general...
Microsoft Security Update Validation Report February 2022
Microsoft’s February 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
Incoming audio issue on Microsoft Teams optimization for CWA HTML5
Any user on optimized Microsoft Teams is not able to receive any incoming audio during audio or video calls. Video streaming is not impacted. Users who meet below conditions are likely to see the issue are on Citrix Workspace app for HTML5 AND have enabled Microsoft Teams optimization...
Unable to delete expired certificate with no bindings
The following error is returned when trying to delete a certificate that has no bindings when clicking on "show bindings" "Certificate is referenced by a CRL, OCSP responder, vserver, service, monitor, SSL profile, CA Cert Group, another certificate, or a policy expression using XMLENCRYPT or...
EPA fails after Chrome/Edge version 98 update
NOTE: It’s recommended to have latest version of EPA and Gateway Plugins to get optimum User experience as several items have been addressed in recent versions such as disconnection on reboot and standalone setup for plugin. Few of the issues in feedback , “disconnection on reboot”, and “standalo...
Citrix Workspace App for iOS 22.1.0.5 on devices managed using SecureHub crashes during Application Launch
Citrix Workspace App 22.1.0.5 on iOS devices managed by Secure Hub crashes during Application launch. As of now ,this problem occurs with both on Prem and Cloud CVAD store and XenMobile...
PVS image process gets BSOD on boot up
Using the PVS Upgrade wizard to upgrade the PVS drivers failed. Because of this, we used reverse imaging to remove the PVS drivers and install the 1912 CU4 drivers. On the reboot, during creation of a new vdisk, BSOD encountered. ERROR: BNIStack faile. netork stack col not e initialie -This error...
Citrix ADC upgrade operations might cause login failure for local system user accounts
Any of the following Citrix ADC upgrade operations might cause login failure for local system user accounts: from Citrix ADC 13.0-83.x buildor later buildsto Citrix ADC 13.1-4.x build from Citrix ADC 12.1-63.x buildor later buildsto Citrix ADC 13.1-4.x build from Citrix ADC 12.1-63.x buildor late...
Citrix Endpoint Management (aka XenMobile Server) 10.12.0 Rolling Patch 11
Package name: xms10.12.0.11103.bin For: XenMobile Server 10.12.0 Deployment type: On-premises only Replaces: xms10.12.0.11004.bin, xms10.12.0.10917.bin, xms10.12.0.10818.bin, xms10.12.0.10714.bin, xms10.12.0.10613.bin, xms10.12.0.10539.bin, xms10.12.0.10417.bin, xms10.12.0.10324.bin,...
Citrix ADC Deprecation of Web Interface on NetScaler (WIonNS) Feature
“From 12.1.63.22, 13.0.82.45 and 13.1.4.43 release, Web Interface on NetScaler WIonNS has been deprecated and sites using Citrix ADC’s Web Interface for accessing Citrix XenApp and Citrix XenDesktop applications need to move to Citrix StoreFront” The following configurations will be deprecated...