How to specify command line parameters when distributing a WEM application

To deploy applications via Workspace Environment management with additional command line parameters...

Cannot complete request when accessing HTTPS Storefront URL

When users access the storefront webpage they get an error saying "cannot complete request" on the detect workspace app / receiver web page...

Citrix Workspace App Fails to Upgrade with an Error 0x800951C2

Citrix Workspace App fail to upgrade with an error 0x800951C2 when upgrading Server VDA from 1912 CU4 to 2203 CU2...

Citrix PVS target device BSODs upon installing Zscaler client.

Installing the Zscaler client on Citrix PVS target device causes a blue screen of death. Target device crashes with exception code 7e caused by access violation of Citrix Virtual Hard Disk driver,CVhdMp.sys...

How to hide Storefront store from NetScaler Gateway

This article address a workaround to hide multiple stores' choice when adding account via NetScaler Gateway in Workspace at the fist time...

How to Query License Usage Through PowerShell command in DDC​

Admin needs to leverage PowerShell to get the usage of Citrix license in DDC...

Workload Balancing virtual appliance 8.3.0 - For Citrix Hypervisor 8.2 Cumulative Update 1

Workload Balancing virtual appliance 8.3.0 - For Citrix Hypervisor 8.2 Cumulative Update 1 Who Should Install This Update? This Workload Balancing virtual appliance update is for customers who use the Workload Balancing feature of Citrix Hypervisor 8.2 CU1. It constitutes the following deliverabl...

Target device cannot access VDisk and boot, Event ID 11 seen on Provisioning server

Some or all target devices cannot access the VDisk at boot - the device will get a boot file but be unable to go further. On the PVS servers: Event id 11 from StreamProcess.exe is seen with the error detail:Detected one or more hung threads...

Microsoft Security Update Validation Report February 2023

Microsoft’s February 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...

WEM Log displayed in VUEMRSAV.exe not showing correct order of external tasks

When using the VUEMRSAV.exe to determine the outcome of the WEM configuration for a user within the log the order in which the WEM external tasks are executing does not reflect the configured order in the WEM configuration set and also the actual order the external tasks are executing...

CWA for Mac - Second window created by published application doesn't work

Custom-built applications that act as a launcher for other applications Sporadically, both the seamless application window and the launched application window disappear on Mac clients In Citrix Viewer, the windows show as transparent and are not clickable, Mac menu barwould not work as well...

Windows VMs can inherit the wrong driver update settings from the template

When creating a Windows VM from a template that is set to not automatically update its drivers using Windows Update, the created VM is incorrectly set to update its drivers using Windows Update...

Setup syslog for Splunk

You can now integrate Citrix ADM with Splunk to view analytics for WAF, Bot, and behavior-based violations in your Splunk dashboard. Splunk add-on enables you to: Combine all other external data sources. Provide greater visibility of analytics in a centralized place. Citrix ADM collects Bot, WAF,...

How to know how many connections have been made to the device.

How to Determine the IP Addresses of Active Connections to a Virtual Server of a NetScaler...

Citrix ADC: 13.1: error message for smart card access to gateway

Citrix ADC: 13.1: error message for smart card access to the gateway...

Storefront Console crashes when clicking configuration at node Manage Receiver for Web sites

Storefront Console crashes when clicking configuration at node Manage Receiver for Web sites.The Store Front has successfully upgraded from 7.15 to 2203 LTSR...

Enable Screen sharing for BYOD Chromebook devices using Citrix Cloud

Users who use bring your own device Chromebook require teams and the ability to screen share...

Checking PVS targets for processes with high disk reads

In PVS environments when weak target device performance is encountered, slow boot, slow application opening, there are a several places to check for insights into the source of the problem. One common source ofweak target device performance is an unexpected volume of read requests from target...

CWA for Mac: How to disable Auto-Launch of CWA on MacOS

How to disable Auto-Launch of CWA on MacOS?...

Windows Auto Logon Issue with latest Windows 10,11 Updates

TheAlways-On VPN before Windows Logonformally Always On service feature enables users to establish a machine level VPN tunnel even before a user logs on to a Windows system. The tunnel remains active until the machine shuts down. After the user logs on, the machine-level VPN tunnel is taken over ...

ADC-13.0-Issue is with unable to upgrade ADC VPX

During Upgrade of VPX you are faced with error message, "License server version 11.14.0.2 not compatible with client version 11.16.6.0 Either upgrade the ADM to ensure that it is running", during upgrade process...

Unable to Launch the Webex and Teams Meeting from Citrix Secure Web on Android

Unable to Launch the Webex or Teams Meeting from Citrix Secure Web on Android Error message "Blocked. Access to this site is restricted by admin policy" or blank page...

Error: "403 - Forbidden: Access is Denied" After Log on to NetScaler Gateway

Post external log on to Netscaler Gateway you receive a server error with the following text: Error: "403 - Forbidden: Access is Denied" After Log on to NetScaler Gateway...

PVS : The Stream service restarts periodically

Stream service restarts periodically...

DNS resolution issue with new 13.0.86.17 client

ADC version 13.0.86.17, with 'Citrix Secure Access' VPN client the same version, shows as version 22.2.1.103 in the client. The old client was 13.0.58.30 shown as 21.3.1.2 1. Some users report that on the new client they cannot resolve any DNS record...

Upgrade fails due to /var partition filling.

ADC upgrade is failing due to /var folder filling. Checking the /var folder we notice that /var/partitions is taking up a lot of the space. Looking into this further we can see there are many .pdb files taking up space within directory/var/partitions//nscollectRRD...

Gateway logon page show blank page with 480 VPN LICENSE error

Unable to access Gateway logon page, browser will show blank page, in the developer tools or fiddler, you we see "480 VPN LICENSE error"...

"Cannot complete your request" when using SAML: FailedPasswordComplexity

CitrixAGBasic SSO failed when using SAML: FailedPasswordComplexity...

How to disable the static object cache for specific page of VPN Vserver

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[Citrix Gateway VPN] Cannot access intranet applications in VPN over Proxy environment

When you connect Citrix Gateway VPN. You may observe VPN establishment is OK but cannot access internal applications/networks when the following conditions both match: Client has proxy configured and VPN connection goes through Proxy. Client PC has an interface IP in 169.254.0.0/16 subnet Usually...

Korean keyboard (101 key) Type 2 & 3 cannot be synced using “Sync only once” mode.

For Windows 10/11 as VDA, CWA Windows client machine uses Microsoft Korean IME with the Korean keyboard 101 key Type 2, or Type 3. The Citrix Workspace keyboard sync mode is configured as “Sync only once” in the Keyboard and Language Bar setting. Starting the Windows 10/11 Desktop/APP session, th...

[Citrix Gateway] Client plugin of Window upgrade fails due to upgrade package issue

The client plugin fails to upgrade to the new one after upgrade ADC, following logs sample could be found in client plugin logs 15:36:32.432 | DEBUG | nsStartSSL called 15:36:32.432 | DEBUG | mNotifier0 15:36:32.447 | EVENT | Version mismatch 15:36:32.447 | DEBUG | RedrawActiveXWnd: 6:0...

Microsoft Security Update Validation Report September 2022

Microsoft’s September 2022 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English-only environments and issues may still be found upon implementation. Follow best practices for testing and installing...

Microsoft Teams does not display video and shared screen

Microsoft Teams does not display video and shared screenwhen Endpoint OS is Windows 10 1607 Build 14393, Desktop Viewer is disabled showDesktopViewer=false, Teams optimization is enabled, and Viewing session in full screen mode...

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 10

Package name: xms10.13.0.11025.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces: xms10.13.0.10922.bin, xms10.13.0.10817.bin, xms10.13.0.10723.bin, xms10.13.0.10603, xms10.13.0.10528.bin, xms10.13.0.10426.bin, xms10.13.0.10329.bin, xms10.13.0.10212.bin, and...

Secure Mail: not getting ios push notifications with Microsoft Intune

You have deployed Citrix Secure Mail via Microsoft Endpoint Manager for employees to access their on prem actyvesync mailboxes in iOS Users notice they are getting Calendar events but NOT email notifications Despite having properly configured Securemail settings in Microsoft Intune as per our...

After upgrade to 13.0-85.x or above, unable to access Citrix VPN.

Users getting " No Intranet IP available " post authentication to Citrix VPN. This is only seen in ADC version 13.0-85.x and above...

Additional Lifecycle Information for Receiver for Mac

This article is a supplement to theLifecycle Milestones for Citrix Workspace App and Citrix Receiver . It provides additional details on End of Maintenance and End of Support dates for the listed versions of Citrix Receiver for Mac. Additional Lifecycle Information for Receiver for Mac Receiver f...

Reduce logon time with Profile Management

Profile Management provides various features to improve logon performance. Examples are Profile streaming, Enable profile streaming for folders, Accelerate folder mirroring, Enable the Profile container for the entire user profile, and more. These features are helpful in scenarios where profiles...

[APPFW]"File too large" raises when upgrading appfw default signature "*Default Signatures"

Error "File too large" raises when to upgrade default signatures to version 89V89 On GUI Log sample could be seen in ns.log Jul 25 09:09:18 12 httpd: 49801 Netscalerip 127.0.0.1 - User nsroot - Remoteip 127.0.0.1 - Method POST - Command "params": "warning": "YES" "systemfile": "filename":...

Citrix ADC VPX VM STATE Halted after upgrade to SDX 13.1

After upgrade to SDX 13.1 27.59 or lower 13.1 version firmware, you may find SDX booted with SVM running, but VPX in Halted state. Try launch the VM you get the following error: "INTERNALERROR xenopsd internal error: Unix.UnixerrorUnix.ENODEV. "write". "" Checking mpscontrol.log on SVM, you may...

How to block users from logging in VPN during non-working hours

This article address a configuration sample to block users from logging in VPN during non-working hours...

Storefront monitor is down

The customer refer to https://docs.citrix.com/en-us/citrix-adc/current-release/load-balancing/load-balancing-builtin-monitors/monitor-citrix-sf-services.html to configure a user monitor for storefront service probe, but storefront service shown down; If binding TCP monitor to storefront service, ...

CWA for Android: Users cannot upload file in Websites delivered through Secure Private Access

File upload options in websites published via Secure Private Access are disabled when accessed via CWA for Android...

Citrix ADC occasionally not sending SNI to backend server in Client Hello

When enabled server side SNI + Common Name on ADC by SSL service configuration or SSL Profile, you may sporadically find ADC not sending SNI to backend server, which may cause backend SSL handshake failure...

What is Citrix ADC TCP retransmit timeout (RTO) value

You may need to know Citrix ADC's TCP retransmit timeout RTO for troubleshooting retransmission issues...

Citrix Cloud: Unable to create Host Connection in Azure cloud Error: "No Citrix CC was found"

While creating host connection on Citrix Cloud user receives: Error "No Citrix CC was found, either on the site or for the required zone. At least one CC is needed for the site."...

Login schema unable to be configured and the SELECT button grayed out

When configuring nFactor authentication, user is unable to select login schema xml in GUI page. The "SELECT" button is greyed out. Like below screenshot...

VDA Registration in Citrix Cloud Explained

This article explains how to register your cloud VDA...

Unable to access ADC GUI while CLI is accessible.

ADC GUI is inaccessible. Ping and CLI is working. /Var folder was normal. Internal services are UP. GUI is enabled for NSIPif not use command : set ns ip -gui enabled...