First User Logon via Citrix Workspace App Since Command Line Deployment Receiving "Citrix Workspace is Setting up your store...”

Citrix Workspace app for Windows via Command Line and configured store URL in the process. During first user logon via Workspace App since reboot the following dialog is displayed"Citrix Workspace is setting up your store. this process will take few minutes”...

"Cannot Start App" when launching published applications

"Cannot start app" seen when launching applications Event ID 1101 seen in Delivery Controllers application event logs: "The Citrix Broker Service failed to broker a connection for to . The Citrix Broker Service cannot find any available virtual machines."...

How to Configure a Citrix Gateway Appliance with Unlimited ICA Connections

This article contains information about configuring a Citrix Gateway appliance with unlimited Independent Computing Architecture ICA connections...

How to Enable and Manage Client Audio Settings for the Citrix Receiver using a Group Policy

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article explainsCitrix Administrators how to configure the different audio options for Citrix...

Error: "There are no apps or desktops assigned to you at this time" after Logging into StoreFront

After logging in to StoreFront, user receives the message "There are no apps or desktops assigned to you at this time." The StoreFront events shows "Event ID 4003"...

Error Could not import the certificate when uploading external SSL certificate to Citrix Endpoint Management console

SSL Listener certificate might fail to import when uploading, with error "Could not import the certificate". Environment Citrix Endpoint Management version 21.1.1.3...

Microsoft Edge using MDX microVPN to connect to Citrix Gateway is seen to redirect many times unexpectedly

When using Microsoft Edge, you may experience random loading of Bookmarked websites, previously visited websites or other unexpected browser redirects HTTP 302, to websites which the user has not chosen to load at the time. Other errors found on closer log examination may appear similar to the...

How to troubleshoot printing on Citrix Workspace app for Mac

How it all works Prerequisites and scope What is supported What is not supported External dependencies for printing Apple/HP...

PVS targets do not reconnect during HA failover

PVS targets do not reconnect during HA failover This was narrowed down to only occuring when target devices vdisks have installedPalo Alto terminal services agent...

How to Migrate a Provisioning Services Database to a New SQL Server

This article will cover the steps necessary to migrate an existing PVS database to a new database on an existing SQL server or to a new database on a new SQL server...

CWA for Windows does not dynamically update icons in start menu (published applications) | works fine if refresh apps in CWA is done

This articles describes how we can force an update on start menu applications coming from Citrix workspace app on the endpoint when there is a chance made, i.e.- application name changed from Citrix studio etc...

Receiver didn't send out ICA connection request to the VDA after getting Launch.ica file. Got error "Unknow client error 1110" after 3 or more minutes.

When try to launch desktop, we find ICA file can be downloaded successfully, but CD Viewer doesn't pop up or sometimes CD Viewer can pop up 3 minutes later but show unknown client error 1110 immediately. The only solution is to reset the user profile in the client. The issue is related to specifi...

App Layering Recipe for NVIDIA GPU

Overview vSphere supports several ways to use NVIDIA graphics cards to provide GPU functionality to virtual machines. These include: Virtual Shared Graphics Acceleration vSGA Virtual Dedicated Graphics Acceleration vDGA Virtual Shared Pass-Through Graphics Acceleration vGPU These will be explaine...

Available driver versions for XenServer and Citrix Hypervisor

Latest driver disk updates for XenServer and Citrix Hypervisor We work with partner organizations to ensure that drivers are available to enable new hardware and resolve critical issues. We regularly deliver updated versions of these drivers when partner organizations provide them to us. For Citr...

Updates to XenBus Windows I/O driver - For Citrix Hypervisor and XenServer

Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest versions The following versions of XenBus are the latest that are available through Windows Automatic...

Hotfix XS80E003 - For Citrix Hypervisor 8.0

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart Host Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Jul 24,...

Driver Disk for Cisco fnic 2.0.0.59 - For Citrix Hypervisor 8.x CR

Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Version ---|--- fnic| 2.0.0.59 Issues Resolved In this Driver Disk Includes general enhancements and bug fixes...

Citrix Endpoint Management (aka XenMobile Server) 10.10.0 Rolling Patch 6

Package name:xms10.10.0.10607.bin For: XenMobile Server 10.10.0 Deployment type: On-premises only Replaces:xms10.10.0.10502.bin, xms10.10.0.10403.bin, xms10.10.0.10305.bin, xms10.10.0.10202.bin, and xms10.10.0.10103.bin Date:July, 2020 Languages supported:English US Readme version:1.00 Readme...

Hotfix XS80E006 - For Citrix Hypervisor 8.0

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX263477 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Ensure that you also installCTX262555 - Hotfix XS80E005 - For...

Hotfix XS80E009 - For Citrix Hypervisor 8.0

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX266932 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...

Session State Monitor Tool - XenApp/XenDesktop

Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. Description The Session State Monitor Utility actively monitors...

Citrix Diagnostics Toolkit - 64bit Edition

Citrix Diagnostic Toolkit x64 – C.D.T Citrix Diagnostic Toolkit x64 – C.D.T| Description| Important Notes about This Release ---|---|--- Citrix Tools Included| Prerequisites| Why does C.D.T. use an Installer Installing C.D.T.| Start Menu Integration| Tracing Options and Setup XenApp Tracing Optio...

CDFMonitor

NOTE : CDFMonitor is now deprecated, to capture trace as service use - https://support.citrix.com/article/CTX677255/citrix-cdfcontrol-as-service Please note: You can download the required file from the Citrix downloads website by visiting the following...

The SmartHub Tool

SmartHub v1 Created Date: 12/17/2015 Updated Date: 4/4/2016 Current Version is v1.1 Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the...

Radius Challenge Response Timeout Between NetScaler Gateway and Radius Server

When using two-factor challenge/response authentication through RADIUS, the NetScaler Gateway imposes a session timeout for the RADIUS challenge/response dialogue. In case of SMS token code delivery, there might be long delays between the challenge displayed to the user and the actual submission ...

FAQ: Citrix Secure Hub for Mobile Devices and MicroVPN Technology

Citrix Endpoint Management, using technology formerly called XenMobile This article contains frequently asked questions about MicroVPN with XenMobile App or Enterprise editions and NetScaler Gateway deployments. Q: What are the recommended versions of components for MicroVPN? Q: What is MicroVPN?...

How to collect data for ADC Gateway VPN issues

To provide a comprehensive guide on how to properly collect data for issues with ADC when these issues are related to Full VPN...

How to Configure RDP Profile on NetScaler Gateway

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Error: "Login exceeds maximum allowed users" on NetScaler Gateway

Users get the following error message when they try to log on through NetScaler Gateway: "Login exceeds maximum allowed users". Usually this issue appears after a firmware upgrade from NetScaler Gateway 9.x to NetScaler Gateway 10.5 and Universal Gateway License is allocated...

MDM Enrollment Fails Consistently On iOS 14 Devices On Citrix Endpoint Management (On-Prem)

MDM Enrollment Fails Consistently On iOS 14 Devices On Citrix Endpoint Management Server On-Prem...

Storefront: Error adding user account in the administrative local group

An error displays during Storefront installation "There was an error adding user account in the administrative local group to the citrixstorefrontadministrator local group."...

Published apps not launching for some users when connecting through VPN, no errors

• Users connect to the company’s network using Citrix Gateway VPN • When launching a published app, the progress popup shows up and disappears seconds later, nothing else shows app, no errors • Receiver Connection center shows a connection with the VDA but no app launched • VDA shows the user...

End of Life Announcement for the Citrix Receiver for Universal Windows Platform (UWP)

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Citrix Systems, Inc. announces the End of Life of the Citrix Receiver for Universal Windows Platform...

Elastic layers are disconnected and not accessible in session host

Environment before 20.52005 observed theElastic layers were disconnected on the VDA abruptly and were not available for exiting user connections or for new users.. The below errors are seen though the layers had been attached by a prior domain user. --ulayersvc.log-- 2020-03-23 13:23:02,140 WARN...

Workspace App for Windows 1912 LTSR - Second icon displays in the system tray

Second icon displays in the system tray and unable to open the Workspace App using the second icon...

Troubleshooting Automated Configuration for Citrix Virtual Apps and Desktops

The Automated Configuration Tool is designed to migrate configurations such as policies, applications, machine catalogs, and others for the following use cases: Virtual Apps and Desktop from one or more On-Premises sites to the Citrix DaaS hosted on Citrix Cloud Migration between different Cloud...

Accessing Your Priority Queue

As a Priority Services customer, you have direct access to dedicated Priority Support Engineers for faster issue resolution. Origin Country| Toll-free| Local Number Services| Language ---|---|---|--- UNITED STATES| 18443603276| | English UNITED KINGDOM| 08000315667| | English FRANCE| 0800915353| ...

Citrix Single Sign-On (SSONSVR.exe) Fails to Start on Computers using Intel Credentials Manager

Pass through authentication is not working and SSONSVR.exe does not appear in Task Manager...

App Layering - Throttling in Azure / Server Busy

Understanding what to do when encountering throttling limits in Azure when using App Layering...

CWA for Android: Workspace App crashes when you hit try to cast using a Workspace Hub.

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. CWA for Android crashes with following trace when attempted to cast using Hub. Casting is successful...

How to Remove a Storage Repository from XenServer

This article describes how to remove a Storage Repository SR on a XenServer host when the Storage Repository is experiencing issues, or if you wish to discontinue using the Storage Repository. A XenServer Storage Repository is used to Store ISOs or Virtual Machine VM Virtual Disks VDIs. The Stora...

Binding the certificate gives error "certificate is not a server certificate"

While binding the certificate you might get theerror "certificate is not a server certificate"...

Unable to login to Citrix Access Gateway Vserver using RADIUS DUO Authentication

Incorrect user name and password via NetScaler - can't login...

WebCam Redirection - Mac OSX - Microsoft Teams

Mac OSX devices such as MacBook Pros with imbued webcams utilizing Microsoft Teams...

Selecting Store/App in Secure Hub End User Receives Error: "You may need to contact you administrator to verify your sign-on credentials"

When the user taps on the Store/Apps the error displayed in the popup window reads "You may need to contact your administrator to verify your sign-on credentials". On Android Devices you may receive the following error messages: "Citrix Secure Hub could not connect" "Could not connect. Check if t...

How to force Self Service to Refresh Start Menu Apps / Desktop Shortcuts on logon

Allow the users to have the latest Apps upon logon and not having to wait for a timed Refresh to occur...

Migrating to Android Enterprise from Legacy Device Administrator Mode

After Secure Hub 20.11 release,Device Administrator enrollments for Android 10 devices will not be able to use the following policies: DISABLECAMERA DISABLEKEYGUARDFEATURES EXPIREPASSWORD LIMITPASSWORD This will affect all MDM vendors, as Google will be deprecating these APIs. Please note : this...

How to Create Enrollment Profiles for Android Enterprise

Enrollment profiles control how Android devices are enrolled if Android Enterprise in enabled for your Endpoint Management deployment. Enrollment profiles determine whether Android devices are enrolled as Android Enterprise devices or legacy device administrator devices...

How To Migrate from Device Administration to Android Enterprise

This article discusses considerations and recommendations for migrating from legacy Android device administration to Android Enterprise. Google is deprecating the Android Device Administration API. That API supported enterprise apps on Android devices. Android Enterprise is the modern management...

Error "No Apps available at this time" on workspace for iOS app after upgrading to ADC 13.0 build 52.24

After upgrading ADC to version 13.0 build 52.24 iOS Workspace App misbehaving by presenting a longer form against usual and error "No Apps available at this time"on login...