Failure to Store Cache on Local Hard Drive

Even after selecting “cache is on device hard drive”, cache is getting stored on the Provisioning Service PVS server. The following screen shot shows the virtual disk status:...

How to Publish the Printers Folder

This article contains the steps to publish Printers folder. Publishing the Printers folder provides users with a way of changing the printing preferences of their printers, such as paper size, paper type, duplexing options, and so on. Unlike adjusting such preferences within the print dialog of a...

How to Disable Specific Client Drive Mappings

This article provides instructions on how to disable specific Client Drive Mappings from enumerating within an ICA session...

Recovering Virtual Machines from Failed Pool Member

In the event of a XenServer host power failure, any Virtual Machines VMs running on that host might not be displayed in XenCenter. This is the expected behavior without High Availability HA enabled. The following is a XenCenter screen shot of the pool prior to the failure of the host named...

Error “The system cannot find the specified file. Error number 0xE0000002” Occurs When Merging vDisk Versions Fails

Merging vDisk versions fails and displays the following error: "The system cannot find the specified file. Error number 0xE0000002." Running mcli run mergedisk –p disklocatorid base=1 displays success on execution, however merged disk doesnot come up on console or store. Management Daemon logs...

How to Configure Email Based Account Discovery on StoreFront

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Citrix HTML5 Receiver No Longer Works on Chrome Version 30

When accessing StoreFront from a Chrome browser while trying to launch a published resource using Receiver for HTML5, the following error appears: Cannot reach server. Check your network connection or contact your help desk for assistance...

FAQ: Fail-To-Wire Feature in CloudBridge 2000 and 3000 Appliances

This article is an FAQ on the Fail-To-Wire FTW functionality found in the new Citrix CloudBridge 2000 and Citrix CloudBridge 3000 appliances. Q: What is the supported software release? A : The FTW feature is supported with the following software releases: SVM build: NS 10.0.72.5007 CloudBridge...

Unable to Remove Decommissioned Server from StoreFront

Unable to remove decommissioned server from StoreFront deployment using StoreFront GUI and Remove Server action. The console is stuck and the following error appears: “Cannot Remove Server” In this case, in the StoreFront console you might see the following warning message: In addition, the...

Error: "No gateways configured for this service" When Connecting to StoreFront Through NetScaler Gateway

When you access the NetScaler Gateway virtual server, you are presented with the log on screen. After entering the log on details StoreFront does not progress further then the Green spinning circle page. The following error is recorded in the StoreFront event log: A request was sent to service...

CloudBridge Virtual WAN Gateway Mode and Inline Deployment Steps

This article provides step-by-step procedure in configuring a CloudBridge Virtual WAN appliance in Gateway mode based on a sample network setup...

How to Create an Update Task to be Performed at a Scheduled Time in Provisioning Services

This article explains how to create an update task to be performed at a scheduled time. Note : This article is part 3 of the three articles on how to manage vDisk for automatic updates. 1. CTX137757 – How to Create a Designated Update Virtual machine and adding a Host Connection to vDisk Update...

Time Zone Database - XenMobile Reference

The TimeZone Tz database, can be also known as IANA Time Zone Database, is a collaborative compilation of information about the world’s time.The TZ column in the attached table is the standard format intended to be used with computer programs and operating systems...

Alternate Method to Reverse Image Provisioning Services vDisks (XenServer Direct VHD Boot)

This article describes an alternate method to Reverse Image Provisioning Services vDisks XenServer Direct VHD Boot. Note : Reverse imaging a Provisioning Services PVS vDisk is not the only way to get a vDisk back to your hypervisor for updates. This article explains the versatility associated wit...

Drive Letters Change on the Target Devices when the Virtual Disk Changes between Private and Standard Mode

The local drive letter on the target devices change when a virtual disk changes its mode between Private and Standard. In Private mode the extra disk for write cache is E: and the CD/DVD is D:. When the customer changes the virtual disk to Standard mode, the extra disk for write cache changes to ...

Target Device Fails to Boot on Hyper-V V2

Provisioning Service Target Devices fails to boot when launched from a HyperV v2 host other than the host where the Provisioning Service Server is located...

CloudBridge 4000 and 5000 to Optimize NetApp SnapMirror Traffic1

This article describes how you can configure Citrix CloudBridge 4000 and 5000 to optimize NetApp SnapMirror traffic between two Data centers. The article also provides the benchmarking results from lab testing efforts to quantify the gains that can be attained by deploying NetApp SnapMirror...

Pagefile Redirection Not Working in Provisioning Services

Pagefile redirection is not working and displays the following message: Error - “Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer. The total paging files size for all disk drives may be...

How to Create an ISO Storage Repository by Using a CIFS Share with NTLMv2 Authentication Enabled

This article describes how to create an ISO Storage Repository by using a CIFS share with NTLMv2 authentication enabled. When Group Policy Object GPO of the Windows domain enforces NTLMv2 authentication, you are unable to create the ISO Storage Repository by using XenCenter. The following procedu...

Machine Account Password Fails to Update

While configuring Active Directory machine account password management in the virtual disk file properties, the machine account password expires after the determined value timeout without successfully changing...

Secure Web: Unable to open 4096-Bit encrypted Web Sites

When we try to access 4096-bit encrypted websites using Secure Web set to 'Tunneled to Internal network' and 'Secure Browse' mode, the website does not launch...

LDAP Communication Error on XenMobile Device Manager

The following LDAP communication error appears on XenMobile Device Manager: javax.naming.CommunicationException: simple bind failed: xxxx-xxx-xxx.xxx.xxx.com:666Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed:...

Provisioned Target Devices are Acquiring Multiple IP Addresses During Boot Process

Provisioned Target Devices acquiring multiple IP addresses on a same NIC while booting up, thus leading to IP address exhaustion on a DHCP server. The following error message might appear: "A duplicate IP address was assigned to this machine while attempting to boot from the network. Stop code:...

How to Replace a Network Interface Card in a XenServer Host

This article describes the procedure to replace a Network Interface Card NIC in a XenServer Host. For example, the procedure can be used to replace a faulty NIC. Requirements The XenServer host must be standalone and not joined to a resource pool. Replacing the NIC used as management interface...

Provisioning Services Server Target Devices BSOD with KERNEL_SECURITY_CHECK_FAILURE When Cache is Set on RAM

Provisioning Services PVS Server target devices streamed to a vSphere Virtual Machine displays a blue screen withKERNELSECURITYCHECKFAILURE when cache is set on RAM...

How to Test a Network Throughput Using Iperf

This article describes how to test a network throughput using Iperf. Iperf allows administrators and engineers to test throughput between any two hosts, including physical systems and Virtual Machines VMrunning on XenServer. Requirements Iperf for Windows Download a copy of Iperf for Windows. Thi...

Error: "Cannot Access the Store" When Accessing StoreFront Through NetScaler Gateway

Access to applications work internally however externally accessing the applications through NetScaler Gateway displays the following error: Cannot Access the Store...

Installing Teams 2.x in an App Layering

Teams will not work properly in an image if it was installed in an App Layer using any version for App Layering prior to 2403.2...

Static IP loss when updating to VM Tools for Windows 9.3.3 or earlier

Sometimes, when the drivers for XenServer VM Tools for Windows are updated through Windows Update, the static IP settings are lost and the network settings change to use DHCP. Important: This issue persists when updating from versions earlier than 9.3.3. This issue is fixed for updates from 9.3.3...

PVS Configuration Wizard does not display dialogues to configure DHCP or PXE services

Citrix Provisioning Configuration wizard does not display dialogues to configure DHCP servers and PXE Services. The configuration wizard begins by directly showing the Farm Configuration dialogue. If DHCP servers and PXE Services are not configured, PVS target devices which rely on those services...

Change in Android Enterprise configuration for XenMobile On-premises environment.

Awareness for XenMobile On-premises server admins about the Android Enterprise configuration first time setup...

Custom virtual channels | App not launching if .dll file name is too long or contains underscores

App launch hangs after "connecting with ..."...

Driver Disk for Intel i40e 2.22.20-5 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's i40e driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- i40e| Ethernet/NIC| 2.22.20-5 reissue Issues resolved ...

PVS StreamProcess is crashing

PVS stream process is sporadically crashing...

DaaS Licensing summary page does not show the license utilization

Customers can monitor license assignments and usage for supported cloud services by selecting Licensing from the Citrix Cloud menu. License Summery page does not show the current license utilization...

can't launch session on Redhat 8.4

The customer setup LVDA 2203 CU2 on AMD server with Redhat 8.4, but when they launch session, the desktop viewer became grey screen and exited later. But the issue doesn't occur when launch session on intel desktop with Redhat 8.4...

Driver Disk for Qlogic qla2xxx 10.02.11.00-k - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's qla2xxx driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- qla2xxx| Fibre Channel HBA/Storage Controller|...

Driver Disk for Intel ice 1.11.17.1 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's ice driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- ice| Ethernet/NIC| 1.11.17.1 Issues resolved in this...

Virtual keyboard automatic popup feature might not work properly due to API limitations

Virtual keyboard automatic popup feature might not work properly due to API limitations...

Citrix Provisioning Services Target Device Displays Incorrect Windows Time

Target Devices may display the incorrect time. The Device time differs from that of the domain controllers. The symptoms can vary but include: 1. The inability to login to the Target Device 2. The Device domain Trust Relationship breaks. 3. VDA registration continues to fail...

After upgrading to 13.1 49.x build , the PE CPU significantly increases after running for some time

You may observe the following issues when you're running the below version 13.1 52.x/14.1 17.x and using hundreds of admin partitions: All newnslog files have a very small time range, for example, 1-5 seconds. nsconmsg -K newnslog -d setime start time Fri Sep 8 03:25:28 2023 end time Fri Sep 8...

CVAD 1912: User logoff process appears to lock logoff/logon process

The User logoff process is stuck while processing the WMIPrvse and PicaDm...

When adding machines, the default value of account names start with was incorrect.

When trying to add machines to a catalog in the Citrix DaaS manage page, on the "Machine Identities" page of the "Add machines" wizard, optionally, you can specify what the account names start with. It is expected that the default account names set in the text were the number of maximum existing...

Driver Disk for Qlogic fastlinq 8.74.0.2 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.74.0.0 qede| 8.74.0.0 qedf| 8.74.0.2 qedi| 8.74.0.0 qedr|...

Get License, Hardware and Platform details from API call

Get the output of Hardware, platform and License via API...

Cannot Create Catalog from Azure VM with Trusted Launch Enabled

Error Attempting to create a catalog using an Azure Trusted Launch enabled image results in the following error: "CreateTerminatingError in operation PreparingMasterImage with message Error starting machine. Security type of VM is not compatible with the security type of attached OS Disk." Soluti...

Driver Disk for Cisco fnic 2.0.0.90-252.0 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- fnic| FC and NVME HBA Driver/| 2.0.0.90-252.0 Issues...

Driver Disk for Cisco enic 4.5.0.7-939.23 - For Citrix Hypervisor 8.2 LTSR

Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's enic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- enic| Ethernet/NIC| 4.5.0.7-939.23 Issues resolved in...

SecureMail 24.2 for iOS unable to connect to exchange server

When a user on iOS updates their installed version of SecureMail to 24.2, it no longer syncs with on-prem exchange server. Error in SecureMail logs as follow s: "Secure Mail: The connection to the server timed out. Please try again in a few minutes."...

App Layering - Set Static MAC Address on a Packaging Machine

By default an App layering packaging machine will use DHCP to assign an IP address. There is no built in mechanism to change this behavior to use a statically assigned IP. To work around this, a manually assigned MAC address can be set on a VM Template in your hypervisor. Then an IP address can b...