5310 matches found
How to migrate the XMS Database server from an existing DB to a cloned DB server
How to migrate the XMS Database server from an existing DB server to a cloned DB server ? Below are the steps which can be followed if we need to migrate XMS DB server to a cloned DB server which has a different IP address. 1. Login to XenMobile server. 2. Select Configuration and then select...
"Attach a Smart Card Reader and Insert Your Smart Card to Log On" When Using Certificate Based Authentication in Native Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. "Attach a Smart Card Reader and Insert Your Smart Card to Log On" when using certificate based...
NetScaler MAS Not Receiving AppFlow/Logstream/Ipfix Data
User tries to enable Gateway insight on a VPN Gateway in NetScaler MAS. Creates a policy but when they click OK to confirm creation they get he following error: Error in retrieving appflow.vpnerrorcounts. event is not defined...
Domain Trust broken on new versions of a domain-joined layer because the computer name has changed
When creating a Platform Layer, it's normal to join it to the domain and leave it joined to the domain. When you add another version to your platform layer, you find that the Computer Name has changed, and that breaks domain trust. On the packaging machine, when you attempt to log on, you receive...
Can't install App Layering Agent, "System.MissingMethodException"
The Citrix Agent install fails because the Agent won't start. Windows says there was a timeout waiting for the service, but in reality it immediately crashes with a .Net error in the Windows Application event log. Application Log events: Log Name: Application Source: Application Error Date:...
Need to reset the SSL listener certificate on XenMobile
Need to reset the SSL listener certificate on XenMobile. Scenario : After accidentally replacing the SSL Listener certificate with another certificate, we would be unable to access the XenMobile GUI. To gain access to the XenMobile GUI to replace the SSL certificate, we need to reset the SSL...
Unidesk Appliance Backup Utility scheduled task must be run as the same user who ran the tool
When you make a scheduled appliance backup task with the utility, the task must specify the same Run As user as the one you're logged in with when you run the tool. Otherwise, your encrypted passwords for vCenter and the MA will be unavailable. You will see errors like this in the Appliance Backu...
XenServer - How to Login iSCSI Target
This article explains how to login iSCSI target...
Error: "Cannot add app " on Android When Trying to Add App from XenMobile App Store
The user gets "Cannot add app " on the Android device when trying to add an app from XenMobile App Store, and MDMERRORUSERDEPROVISIONED gets logged in Debug logs. Other already installed apps work normally. Device has not been purposefully removed, and the device looks normal in XenMobile console...
Citrix Receiver 4.9 LTSR - Self service mode set to false, desktop icons constantly flashing
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Installed Citrix Receiver 4.9 LTSR on some of the test VDAs published desktops and ever since...
WEM 4.5 - Users are not Getting Desktop Icons Assigned from WEM
Users are not getting Desktop icons assigned from WEM. Icons should be copied to the user's Desktop from a shared folder as per Action/Assignment configured from WEM server...
Failed to mount Elastic Layers, "A virtual disk support provider for the specified file was not found."
When using Elastic or User Layers, they do not get attached to the end-user VM when the user logs in. Checking C:\ProgramData\Unidesk\Logs\Ulayersvc.log, you see an error like this: 2018-07-19 13:02:25,804 ERROR 16 CompositingManager: Caught exception:...
Unable to join second StoreFront server after upgrade, with error "Error getting replication keys"
Follow are the symptoms: 1 StoreFront join operation fails with following error: 2 If we enable Audit for logon failure and success, you will observer following event on the Joiner: Log Name: Security Source: Microsoft-Windows-Security-Auditing Date: XXXXXXXXXXXXXXXXXXX Event ID: 4625 Task...
How to change the timeouts for the vSphere Connector
Sometimes a customer's environment is much slower than we planned for. We saw a scenario where disk moves and copies were taking several hours while still completing successfully. The vSphere connector was timing out much earlier, though. The ability to configure the timeouts is in 4.3 and all...
Users Unable to Access Internal Resources After Connecting Through Full VPN Using IIP on AWS
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XenDesktop Setup Wizard fails with error (UUID_INVALID)
When running the XenDesktop Setup Wizard XDSW you might receive the following error when selecting the PVS Accelerator Configuration. The error might also be shown when attempting to change the Accelerator Status of a Target Device or Enabling/Disabling the Accelerator setting on a Host Entry...
MMC keeps crashing after joining the server Group in StoreFront 3.x
MMC keeps crash after joining the server group...
XenServer - Failed to Attach Local Storage
Failed to attach local storage...
AppLayering 4.x - OS layer creation fails with error "An error occurred. The required file 'OSType.txt' was not found on your OS disk. Please obtain the application layering OS machine tools, run 'Setup_x64.exe' on your OS image"
While creating the OS layer in AppLayering 4.x we get the error message: An error occurred. The required file 'OSType.txt' was not found on your OS disk. Please obtain the application layering OS machine tools, run 'Setupx64.exe' on your OS image, and then try creating the OS layer again...
StoreFront Shows Blank Icons for Published Applications
StoreFront shows blank icons for the published applications. This issue occurs after introducing a new secondary store in the environment. If we clear out the icon cache and reset IIS storeWeb\AppData\CtxsWebProxyIconCache, the issue gets fixed temporarily...
Error: "Your logon has expired. Please log on again to continue" When one XML broker does not work correctly, users are unable to see apps and desktops from other working XML brokers.
When one XML broker does not work correctly, users are unable to see apps and desktops from other working XML brokers if StoreFront . The following error is displayed. "Your logon has expired. Please log on again to continue." This problem happens if the store has been configured with multiple...
Receiver for Android - Error Code 546 or 547
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Users see one of the following error codes when trying to add a PNA or XenApp store to Receiver for...
[NS11.1]how to custom Logon Button Text in Portal Theme based on RfWebUI
How to customize the logon button text in RfWebUI based Portal Theme...
Unable to create any LDAP/radius policy
-Unable to create ldap/radius policy with nstrue. -Getting error: Invalid rule. -Through CLI also getting same error...
Unable to access NetScaler MAS 12 using LDAP authentication with the error "User not authorised for any operation"
Unable to access NetScaler MAS using LDAP authentication with the error "User not authorized for any operation"...
NetScaler Gateway Error: "The published resource is not available currently"
Error: The published resource is not available currently...
Mixed Content: This content should also be served over HTTPS
Is the mixed content warning a security concern? This is by design,the request starting “receiver://” is invoking the protocol handler. It only happens on the local computer instead to crossing the internet. This command invokes the WebHelper.exe installed as part of Receiver to run and report th...
When propagating the changes from storefront server, getting Event ID 31.
" An error has occurred during the all server configuration update process. An error occurred running the command: 'Add-DSFeatureInstances' The element identified by the instruction 'addElement' at 6,4 with attribute 'xpath', value '/configuration/container/componenets', already exists At line:1...
Citrix Provisioning 7.x Data Collection
Note This Document covers Citrix Provisioning, formerly Provisioning Services,data Collection ONLY. Links Wireshark -https://www.wireshark.org Enable Promiscuous Mode – http://support.citrix.com/article/CTX139171 Citrix Telemetry Service - https://docs.citrix.com/en-us/provisioning/1912-...
App Launch Fails for iOS: "Engine was not loaded.The remote SSL peer sent a handshake failure alert. Error Number: 183."
App Launch Fails for IOS users- Error: "Engine was not loaded. The remote SSL peer sent a handshake failure alert. Error Number: 183."...
How to re-create missing .pvp file from vDisk versions
This article explains how to recreate a .pvp file for a PVS vDisk version in case that is deleted by accidentally...
Configuring the vDisk Access Mode
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How to Save CDF Monitor Logs On A UNC Network Share
Due to local disk space constraints or for Non-Persistent VDA's administrator may want to save the CDF Monitor logs on a UNC network share...
Restrictions Dialog Prompt When Launch Apps
When you launch the published apps in Japanese OS, the following “Restrictions Dialog” may appear if the policy of "Prevent access to drives from My Computer" enabled...
PVS config wizard failed with error " Service Start for Citrix PVS Soap Service failed. The service did not respond to start or control request in a timely fashion. (0x41d)"
While running the Configuration wizard it fails to start the network service. Event viewer shows that the soap service has terminated. Soap service is in stopped state and is not able to start the service. PVS config wizard failed with error " Service Start for Citrix PVS Soap Service failed. The...
After Importing an APNS Cert App Installation Doesn't Work in XenMobile iOS
Users can no longer install an application from the company store or get policies in XenMobile. When you try to install an app it goes from installing back to reinstall in Secure Hub and nothing is installed...
Citrix XenServer Multiple Security Updates
Description of Problem Two issues have been identified within Citrix XenServer, which could, if exploited, allow unprivileged code in a PV guest VM to cause the host to crash or become unresponsive. These vulnerabilities affect all currently supported versions of Citrix XenServer up to and...
Hardware Acceleration for Linux endpoints with AMD GPUs
Starting from version 2.5,HDX RTME supports hardware acceleration for video compression on Linux thin clients or fat clients with AMD GPU. Specifically, for video encoding RTME uses VCE 2.0 or higher. Video decoding has limited support because of some technical limitations, and it is disabled in...
Delay with touch screen swipe in HDX session from touch screen device when using Receiver for Windows
When using a touch screen device such as Microsoft surface pro which utilizes the full receiver for windows client users notice a delay when using the touch screen swipe feature in the session. This delay is most obvious when using the finger or a stylus pen to draw in an application such as MS...
UPM Roaming Profiles "Break" if App Layering Elastic Layering is Enabled
UPM roaming profiles "break" if enabling App Layering Elastic Layering feature. Can’t right click the start menu, can’t open programs, etc...
What are the supported disk platforms to install XenServer on?
Question : What are the supported disk platforms to install XenServer on? Answer : For information about supported hardware, see the Hardware Compatibility List HCL: https://hcl.xenserver.com/ You can also refer to the Citrix Hypervisor 8.2 CU1 product documentation. When installing XenServer, yo...
HDX session stops responding when using two-finger scroll on a touchpad
Citrix HDX session may stop responding and hang when using the two-finger scroll on a touchpad. This was observed in certain machines running Windows 8 or 10 with Receiver 4.10 or higher...
How to Remove XenTools for Clean Install
To remove XenTools from VMs if standard uninstall does not work...
How to customize the storefront website title
Customize the storefront website title and the icon...
WFICA32.exe Shows 100% CPU usage in Task Manager
WFICA32.exe on client shows 100% CPU usage in Task Manager...
Event id 1 "An error occurred running the command: 'Install-DSFeatureClasses' " while propagating changes after adding StoreFront Server to a Server Group
You may be unable to propagate changes after adding StoreFront Server to existing Server Group. The propagation fails with following event inCitrix Delivery Services event log: Log Name: Citrix Delivery Services Source: Citrix Configuration Replication Service Date: dd/mm/yyyy hr:min:sec AM/PM...
HDX Media Engine Crashes when Disconnecting or Logging off From a Session
The HDX media engine crashes when disconnecting or logging off from a session. Here is how to reproduce the issue: 1. Start a published desktop from a ThinClient dual screen. 2. Within the published Desktop, launch another desktop. 3. Put this desktop on the second screen. 4. Logoff or disconnect...
After Upgrade to WEM 4.6 agents not getting configurations with error: Agent (Agent name) is not bound to any configuration set
Upgrade WEM environment from 4.5 to 4.6. After upgrading, WEM agents are randomly reported with the following different status under Administration Agents Registrations: "Agent is bound to multiple configuration sets." Then the same agents are reported with the following status: "Agent is not be...
NetScaler Gateway : Radius Authentication Fails Intermittently Despite RADIUS Server Accept
NetScaler Gateway Authentication Scenario 1: Gateway Page would present the authentication to be done in 2 factor. First the user enters the LDAP username and password. Now there would be 2 options either user can do the touch authentication present in the MFA Application or else can wait for the...
XenMobile: How to migrate the Cert Based Auth from existing CA to a new PKI-Infrastructure (With a new Root CA and Issuing CA)?
Existing working two-factor-authentication for XenMobile using cert based auth as the second factor are XenMobile-certificates that are issued by a Windows Enterprise Root CA. This Root CA will be decommissioned and replaced by a new Windows Enterprise Issuing CA that is signed by a new Root CA...