5325 matches found
Storefront 3.12 - Unable to start any of the Citrix services
Event ID 304 and 307 registered as error stating that User device registration error. Also we get below mentioned error:...
How To: Enable TCP Insight and View Analytics for TCP Insight Data on Application Delivery Management (Netscaler MAS)
This article describes how you can enable TCP insight onApplication Delivery Management and check analytics for TCP Insight...
Unable to Publish Image with Citrix AppLayering 4.13
When we attempt to a publish image we encounter the below error on the ELM console: A failure occurred while publishing the Layered Image: An error occurred while compositing the layer or image. Please check the available disk space on the local storage or the size of the target image...
Citrix Workspace App (CWA) for Linux – ICA File Not Launching Automatically
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149for more information. Overview The removal of NPAPI support by Firefox will affect user experience for users who access...
Citrix Policy - Does applying same policies on different priorities append the policy settings?
Question : Citrix Policy - Does applying same policies on different priorities append the policy settings? Answer : No, applying same policy however different settings in them will not append it, however, it will replace the policy altogether. An example: We have defined the following policy twic...
Unable to start application with SAML authentication "Cannot Start App" Event ID 28 Could not contact any Federated Authentication Servers
Launching an application or desktop fails when StoreFront is configured for FAS/SAML authentication. Error seen when user tries to launch an application or desktop: No errors are logged on the FAS server. Storefront will show event ID 28 with error showing "...Could not contact any Federated...
SD-WAN 210 LTE - SIM Card State : Present but Service State : Unknown
SIM card is recognize by the SD-WAN Modem, including correct provider and APN. But the SD-WAN can not get the LTE service, it has the following state: Home Network | Card State : Present Home Network | Home Network : Unknown Home Network | Service State : Unknown Home Network | Roaming Status :...
How to use Citrix App Layering with Fixed IP Addresses
In App Layering, the ELM needs to be able to determine which NIC device is the "active" NIC. The ELM must determine the active NIC in orderto properly merge network instances and services from different layers, howeverthere's no flag in the registry that identifies the NIC that will be used to...
KMS Activation Takes Too Much Time to Finish
After configured KMS mentioned in CTX128276, the KMS activation takes too much time to finish...
Display adapter priority and monitor creation in Citrix sessions
This article includes information about the display adapter selection process, how virtual monitors are created, and manual configuration options for the same. Starting with XenDesktop 7.16 the Citrix Virtual Desktop Agent VDA for Windows 10 automatically selects the best display adapter to use f...
Setting Azure Accelerated Networking on an ELM deployed before version 4.13
Prior to App Layering 4.13, the ELM was provisioned with a NIC that did not have Azure Accelerated Networking enabled. This feature was not fully supported by Microsoft on Linux guests prior to this point. Please note that upgrading to App Layering 4.13 will NOT change the NIC configuration. The...
Enrolling Android device without using user's google account to configure device
Enrolling Android device without using user's google account to configure device...
VDA BSOD With Message: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (CtxMcsWbc.sys)
Server VDAs from a machine catalog using the MCS I/O feature blue screen with message:SYSTEMTHREADEXCEPTIONNOTHANDLED CtxMcsWbc.sys...
How to Modify or Reallocate Citrix licenses
Reasons for Modify allocation: Allocated licenses to the incorrect host name, host id or MAC address Consolidate multiple license files into one license file Split one license file into multiple license files A problem occurred when adding the license file to the license server...
Citrix App Layering - Management Appliance or ELM is out of disk space, what can you delete?
You may get e-mail or system, task notifications from the MA or ELM you are running out of disk space. 2. You may have an unresponsive Unidesk Management Console, To verify 1. 1.open ALMC gui 2. Login as root and use the "df" command to determine that you are out of space. -Unidesk sample-...
Error: "Your apps are not available at this time" after upgrading to the new Workspace UI
After upgrading to the new Workspace UI, Citrix Cloud end users are no longer able to access their resources and receive the message "Your apps are not available at this time."...
Citrix Workspace app for Chrome / Citrix Receiver for Chrome Blanks out Background Application
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. Applications running in background app screen blanks out. Steps to Reproduce: 1. Open some...
Real-time Media Engine (RTME) for Citrix Workspace App for Mac OS "unoptimized" or fails to install
When attempting to use the Citrix Workspace app 1808 for Mac with the Real-time Media Engine RTME 2.5 or previous versions , customers may experience the following symptoms: If an endpoint is upgraded to CWA from previous versions of Receiver, and they had the RTME 2.5 or previous version...
How to Check Citrix Maintenance Program Expiration Dates
This article provides instructions on how to check the current expiration date of Subscription Advantage, Customer Success Services CSS, Appliance Maintenance, and Hardware Warranty memberships on Citrix product by using the My Account web portal. Background Customers can locate a list of license...
Permissions required for FAS Certificate Templates
Domain computers generating many requests on Certificate Authority CA...
Access Gateway VPN client on Windows 10
Post upgrading the PC to Windows 10 from Windows 7 Citrix Access Gateway VPN Plugin might fail with below error: Unable to manage network component. The condition can be transient. If it persists, it maybe because you're a member of the Network Configuration Operators group on this computer...
Applayering 4.11- unable to add pvs connector
while adding a pvs connector, we get an error as Failed to validate the Domain User and Password. Check credentials .One or more of the PVS server configuration fields is invalid. Please check your selections...
Event: 1020 Connection Validation failed on Domain "for user" for reason 'Deny'
SSL Certificate handshake is not successful for ICA sessions since the VDA's are not enabled with SSL communication. Mismatch of License edition configured under Studio Licensing...
Implementing Storefront SAML with Azure AD
The guide provides the steps to configure Storefront SAML with Azure AD...
Event: 1050 Connection validation failed on domain for user for reason 'Deny'
SSL Certificate handshake is not successful for ICA sessions since the VDA's are not enabled for SSL communications. Mismatch of License edition configured on Studio...
VMWare VVOL Support With Citrix MCS and PVS
Use of VMware vSphere Virtual Volumes VMware vVOLs with CVAD MCS and PVS environments...
Touch Screen Keyboard / On Screen Keyboard Minimizes On Every Key Pressed On it.
Touch screen keyboard / On-screen keyboard minimizes on every key pressed on it only on published application. It works fine for published Desktop...
A valid license server with appropriate licenses needs to be configured before you can start using Citrix Workspace Environment Management
Error "A valid license server with appropriate licenses needs to be configured before you can start using Citrix Workspace Environment Management" whiletrying to launch WEM console...
Citrix Files WebApp: How to Upload a File
This article describes how to upload a file to Citrix Files. In order to upload files, you must have the Upload permission on the destination folder. If you don't see the "Upload" option, you do not have the correct permissions and will need to contact your account administrator. TIP! Can't see t...
Citrix Receiver gives error "HDX Engine Stopped Working"
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information...
XenServer Multiple Security Updates
Description of Problem Several security issues have been identified that impact XenServer. Customers should consider these issues and determine possible impact to their own systems. These updates provide a mitigation for recently disclosed issues affecting Intel CPUs. These issues, if exploited,...
Overcommitting pCPUs on individual XenServer VMs
Citrix recommends that you do not run a VM with more virtual CPUs vCPUs than the number physical CPUs pCPUs available on the XenServer host. The number of pCPUs available to XenServer can change even after the installation of VMs. For example, through actual hardware changes, changes in the BIOS...
ADC SAML Error : “Malformed Assertion sent to NetScaler; Please contact your administrator”
End user getting the error message : “Malformed Assertion sent to NetScaler; Please contact your administrator” after authenticating at IDP ADFS v3...
PVS XDSW retain template disks
AllowXendesktop Setup Wizard XDSW created targets, to be created with disks as configured in the template. Background: PVS 7.x XDSW introduced new functionality to allow setting write cache size for the new target devices about to be created. XDSW will create the cache disk, and it will be...
Troubleshooting thin provisioning for shared block storage on XenServer
XenServer and Citrix Hypervisor use GFS2 to provide the ability to set up thin provisioning with a shared block storage device. Pools that use GFS2 to thin provision their shared block storage are clustered and behave differently to pools that use shared file-based storage or LVM with shared bloc...
Error: "HTTP/1.1 Internal Server Error 43554" When Logging to NetScaler
App Enumeration failure with "HTTP 1.1 Internal server error 43554"...
Start Menu Left Click is not Working on Windows 10 and Server 2016
Start Menu left click does not show start menu on Windows 10 and Server 2016...
No active policy is found in Secondary authentication cascade Please contact your administrator.
With basic authentication on Citrix NetScaler Gateway or AAA, authentication fails for the client with the error: "No active policy is found in Secondary authentication cascade Please contact your administrator". In some firmware versions such as 10.5, the error seen may be: "Please contact your...
How to enable "Drop Invalid HTTP Requests" from default HTTP Parameters
This article provides instructions onHow to enable "Drop Invalid HTTP Requests" from default HTTP Parameters...
How To Collect Remote CDF Tracing
Step to follow to collect Remote CDF tracing...
PVS 7.15.3 The target device detecting the wrong Mac Address
While booting the Target Device, it shows the wrong mac address as 656565656565...
Unable to un-check the "Disable display scaling on high DPI settings" for Citrix Desktop Viewer
Citrix Desktop Viewer is unable to reach the correct resolution of a 4k monitor. Max resolution by the monitor is 3840 x 2160 but when launched Desktop Viewer is able to reach only 2560 x 1440. Changing the High DPI settings to use the native resolution Advanced High DPI, Select "No, use native...
NetScaler MAS Not Showing SSL Insight Data
Any SSL load balancer, content switching or NetScaler Gateway does not display SSL Insight data...
A sample to set http response header X-Frame-Options by rewrite policy
A sample to set http response header X-Frame-Options by rewrite policy on vpn vserver...
Unable to deploy custom receiver from Store front. Getting " An error occurred while saving changes on the "Deploy Citrix Receiver" property dialog. Please check the log in event viewer and try again."
While trying to add customized "receiver.exe" to deploy receiver option in Storefront, you might get following error while saving it. "An error occurred while saving changes on the "Deploy Citrix Receiver" property dialog. Please check the log in event viewer and try again". It works fine with...
Information to Keep Handy Before Troubleshooting NetScaler SD-WAN Issues
Expedite the troubleshooting process by having the following information hand: Topology/Flow diagram All traffic passing through NetScaler SD-WAN or not Links with variable bandwidth Bandwidth offered by ISP Bandwidth observed by using Iperf Bandwidth configured on the NetScaler SD-WAN Links Any...
How do I configure IPsec Tunnel Between NetScaler SD-WAN and Third-Party Devices?
Enable IPsec between SD-WAN and third party appliances...
Troubleshooting NetScaler SD-WAN Link Quality
There are network and WAN connectivity issues when traffic goes through NetScaler SD-WAN...
Monitoring NetScaler SD-WAN Network/System
Complete the following steps to monitor statistics related to Network interfaces and System statistics like CPU/Memory: Under Monitoring - Appliance Reports SubSystem / Network / System You can monitor Traffic/Errors/Packet drops at Interface level Load Average Network Status Check CPU and Memory...