Process Shows "Starting Application", Freezes When Launching Applications from Receiver for iOS or From Browser on iOS Devices

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When trying to launch an application from and iOS device using the browser or the Citrix Receiver, t...

Provisioning Server 7.6: Error- “vDisk is locked. 0xffff8017”

The vDisk is locked with the following error message: “vDisk is locked. 0xffff8017”...

Unable to Log on to XenMobile Admin Console Using Administrator Account

Not able to log on to XenMobile Server web console with administrator account. The following errors are noticed in the logs: 2016-04-06T09:31:08.358+0800 | EDC68337B8501EEC | WARN | http-nio-14443-exec-9 | ZDMAuthenticationProvider | Could not find administrator 2016-04-06T09:31:08.359+0800 |...

Error: "javax.naming.CommunicationException: simple bind failed" while Binding LDAPS on XenMobile

The following error is displayed when binding LDAPS on XenMobile: LDAP communication error: javax.naming.CommunicationException: simple bind failed: domain-controller-binding-to:636 Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path buildin...

Incorrect Auto launch desktop status is shown in StoreFront Console

The value ofAuto launch desktop , which is configurable from the StoreFront management console under Manage Receiver for Web Sites Configure Client Interface Settings might not represent the true value of this property. This value can be reliably configured from the management console, but any...

How to forward client IP to back-end server using "x-forwarded-for" header on Citrix ADC

To forwardClient IP to Back-End Server Using "x-forwarded-for" Header...

Error: "Virtual Disk is Owned By Control Domain" in XenServer

- Storage Repository shows a virtual disk attached to a "Control Domain" - VDIs cannot be deleted with errors that the VDI is not managed by this host. - Multipathing cannot be enable on the SR because the VDIs are not managed by this host...

FAQ: Time-Out with Password Caching on XenMobile

Question : What is the expectations of time-outs with the combinations of Enable Password Caching on XenMobile Server? Answer : Enable Password Cache : false Secure PIN authentication on XenMobile Apps after INACTIVITYTIMER expires. Active Directory password authentication on Secure Hub when...

How to Reverse Image from a Virtual Disk to a Local Hard Disk with VMware ESX4

This article contains information about how to reverse an image from a virtual disk to a local hard disk with VMware ESX4. Background It is often necessary in a Provisioning Services environment to reverse an image to install a Citrix hotfix, change a driver, or do certain other tasks.To achieve...

How to Enable/Disable Workspace Control in StoreFront

This article describes how to enable/disable workspace control in StoreFront...

Error: "1603: Fatal error during installation" When Upgrading StoreFront 3.0.1 to 3.5

The following error is displayed when upgrading StoreFront from version 3.0.1 to 3.5: Error 1603: Fatal error during installation...

How To Migrate vDisks From One Store to Another in Provisioning Server 7.6

How To Migrate vDisks From One Store to Another in Provisioning Server 7.6...

How to Configure Single Fully Qualified Domain Name for StoreFront and NetScaler Gateway

This article describes how to configure Single Fully Qualified Domain Name on StoreFront and NetScaler Gateway...

Managing Provisioning Services VDisk Versions with VhdUtil Tool

The Provisioning Services VhdUtil utility included in PVS 7.1 and later versions allows for the management of PVS vDisk versions outside of the PVS console, which is completely unaware of the vDisk changes made by this utility. This article will cover two commands included in the VhdUtil utility ...

FAQ: Connection Leasing in XenApp/XenDesktop 7.6

Q: What is Connection leasing? A: It allows users to connect to recently used published applications or desktops launchedwithin the last 2 weeks or less during a site database failure using a combination of a license lease and cached information on the Delivery Controllers. The Delivery...

Configuration Wizard Crashes after PVS Upgrade from Version 6.1 to 7.6

Configuration Wizard crashes after PVS upgrade from version 6.1 to 7.6...

Multiple RDS Per Device CALs are issued to the same device when Streaming targets using PVS

License Count is incorrect withRDS Per Device CALswhen Streaming Citrix Virtual Apps VDA or Desktop VDA in Standard Mode. RDS Licensing Manager shows multiple RDS Per Device CALs consumed by same target VDA provisioned using Machine Creation Service MCS and PVS...

Slow App Enumeration in StoreFront 3.0 with Receiver 4.3

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information App enumeration takes up to 4 mins. You can expedite the app enumeration by restarting the self service...

How to Generate SHA2 CSR on NetScaler Using OpenSSL

This article describes how to generate SHA2 Certificate Signing Request CSR on NetScaler using OpenSSL. Background Currently there is no option to create SHA2 CSR from NetScaler GUI however you can leverage the OpenSSL commands for creating SHA2 CSR from NetScaler...

Nutanix Acropolis Hypervisor Support in XenApp/XenDesktop

The Nutanix Acropolis hypervisor running on Nutanix Acropolis Operating System AOS 4.6.1.x or later has been designated as Citrix Ready and is supported in XenApp and XenDesktop 7.9 or later as mentioned on theCitrix Ready Marketplaceand theNutanix Solutions for Citrix desktop and application...

How to Troubleshoot a Target Device not Booting into a vDisk

This article provides information about how to troubleshoot a target device that fails to boot into a vDisk.The status of the target device appears as a red X state within the console...

Best Practices for Upgrading a Hypervisor Tools Version in a Citrix Provisioning Environment

This article describes the steps for upgrading a hypervisor tools version in a Citrix Provisioning environment. Use the following procedure to upgrade a Hypervisor: 1. Reverse image the vdisk. 2. Boot from the local HDD on the VM that has been reverse imaged to. 3. Uninstall the PVS target...

Changes in Experimental Support for XenApp and Multiple GPUs

What are Experimental Features? This article covers a product configuration or procedure for which Citrix does not currently offer support. Use of this configuration should only be used in a lab or test environment and not with production deployments. Experimental features are occasionally releas...

GACS - App Configuration settings not being applied to HTML5 Client

App Configuration service GACS settings to disable options in the Toolbar for HTML5 client are not applied...

Remove the Send anonymous usage statistics options at preferences at Storefront

To remove the option of sending anonymous usage statistics to improve Citrix Workspace app at preferences for Stores...

ADC-13.1-Error "Custom header name is too long" with rewrite action DELETE_HTTP_HEADER in Netscaler

When you want to delete HTTP header "X-Permitted-Cross-Domain-Policies" with rewrite action DELETEHTTPHEADER, Netscaler prompts this error "Custom header name is too long"...

NetScaler-13.1- Missing Web App Firewall Logs in NetScaler

Missing Web App Firewall Logs in NetScaler...

DaaS - VDI - Rename cluster VMware

Impact of Renaming VMware Cluster in a DaaS/VDI Environment...

Applying Modern UI patch for Citrix Storefront LTSR2402 CU2 (to support CWA Linux Clients)

Symptoms or Error When users on Linux login to their Citrix Workspace App for Linux , they see an infinite progress screen or error instead of seeing the list of their apps and desktops. This is applicable only for customers where the admins have 1. Upgraded their StoreFronts to the new Storefron...

VMware vSphere 8.0 Known Issues

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Citrix Director - Incorrect applied policy result shown on the session detail page

Set a policy that contains computer policies and user policies and assign the policy to be enabled only when accessing via Gateway. However the policy name is shown on applied policy of session detail page when the session is an internal one that not via the Gateway...

Custom application fails to launch when the command line exceeds 203 characters

Custom application fails to launch when the command line exceeds 203 characters. Application appears to launch and then disappears...

M365 activation fails when app layering elastic\user layers are enabled

When publishing an App Layering image with Elastic enabled, M365 may fail to be licensed. You may find the license is missing at C:\ProgramData\Microsoft\Office\Licenses\5...

How To: Nitro API Authentication for RADIUS Access-Challenge Response

When NITRO API is used to manage or get information from a NetScaler, a session must be authenticated first. Depending on the authentication factors configured for NetScaler Management, different NITRO API resources should be used. If one of the authentication factors used, responds with a...

FAS - The RA certificate expiry notification is not displayed in the Cloud console

When the FAS Registration AuthorityRA certificate expires, the RA certificate expiry notification is not displayed in the Citrix Cloud management console...

Citrix Workspace app for Mac Security Bulletin for CVE-2024-7549

Description of Problem A vulnerability has been discovered in Citrix Workspace app for Mac, which, if exploited, may result in a session hijack of a user who is authenticated on cloud stores. Affected Versions: The following supported versions of Citrix Workspace app for Mac are affected by the...

How to convert MCS provisioned VM’s identity disks to streaming optimized disks.

Description: Support for VMware vSAN8 was incorporated into all current releases of Citrix Virtual Apps and Desktops as detailed in thisblog. With this support, Machine Creation Services MCS creates VMDK files with a stream-optimized format for all VMs. As the blog mentioned, there might be...

CSP Tenant Cloud Account Creation Change

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How to limit NetScaler Management access

With this document you may limit the NetScaler Management access to certain IP address/es...

User Profile hangs when using CVAD 2203 CU5

Upgrading to CVAD 2203 CU5 found an issue with hanging on loading the user profile. It eventually times out and the session is disconnected/hung...

XenServer Software Updates

Introduction We provide regular updates to Citrix Hypervisor, XenServer, and XenCenter. These updates can include bug fixes, improvements, and new features. Overview of the Article This article assists you in finding resources that inform you about Citrix Hypervisor and XenServer software updates...

NetScaler - How to Integrate NetScaler and Exchange Server when Content Switch is Involved.

How to Integrate NetScaler and Exchange Server when Content Switch is Involved...

CWA for Android: Mobile Devices are not able to see the resources

Mobile Devices are not able to see the resources User may see Spinning wheel on Android device after adding Storefront URL in Workspace App...

Microsoft Security Update Validation Report August 2024

Microsoft’s August 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...

the new session will exit suddenly when the session exceed 8 on multisession LVDA

The customer said the new session will exit suddenly when the session exceed 8 on multisession LVDA. And if logoff 1 session, the user can login succeesfully...

With the PVS console installed, PowerShell cmdlets targeting On-Prem DDCs prompt for cloud login

On a server with the PVS console installed, executing CVAD cmdlets targeting on-prem DDCs e.g. Get-BrokerSite -AdminAddress will encounter popups prompting for Citrix Cloud sign-on...

Multipath tools

In enterprise environments where uptime and performance are critical, ensuring continuous and efficient access to storage is paramount. Multipathing is a technique used to provide multiple physical paths between the host and the storage devices. XenServer manages these multiple I/O paths, enablin...

Issue while deploying Session Recording servers from within the Cloud

Error "The Current machine does not have sysadmin access" while deploying Session Recording servers from within the Cloud...

Working Directory ignored for first application launch after upgrading to 1912 CU9 VDA

This known issue affects published applications in Multi-Session VDAs. VDAs are upgraded to 1912 CU9. Launching the first Published Application fails. Any subsequent application launch succeeds. In certain cases, the initial launch of the published application is successful but results in a...

Hotfix XS82ECU1070 - For Citrix Hypervisor 8.2 Cumulative Update 1

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2 Cumulative Update 1. All customers who are affected by the issues described inCTX691115 - Citrix Hypervisor Security Bulletinshould install this hotfix. Note: This hotfix is available only to customers on...