5316 matches found
Blocking Windows Update from going to the next Windows 10 Feature Update (for example 1703 or 1709)
Citrix App layering, and probably other Citrix products, may not yet support the very latest version of Windows 10. For instance, Windows 10 1703 Creators Edition was not supported in App Layering until version 4.8. Unfortunately, "Feature Updates" are hard to block, because the Windows Update UI...
High Mgmt CPU due to nsaaad process
High management CPU CPU spiked to 100% causing VIPs and LDAP server configuration on NS to go down Issue may be intermittent...
App Layering: Published image to PVS prompts user to restart computer
Customer publishes an image to PVS. When the machine boots up, it prompts for a restart with a box like this: "You must restart your computer to apply these changes." This is telling you that a new device has been detected and the driver has been installed, but Windows must restart to properly...
How to configure Monitor to check services status of RADIUS servers ?
Configure Monitor for RADIUS server...
"An error occurred during the Create Store Wizard. Please check the log in Event Viewer and try again" While Creating Store
The objective of this article is to solve the issue with StoreFront no able to create Stores. Error Message: Here is the error message from event log which is received when trying to create new Store: System.UriFormatException: Invalid URI: The hostname could not be parsed. at...
How to open Secure Mail email links with Native or 3rd party browser on android devices
This article explains how to open secure mail links on a native browser on Android devices...
SSL Handshake Fails When Server Name Indication (SNI) is Enabled on ADC
SSL handshake fails when Server Name Indication feature is enabled on NetScaler Server Name Indication aka SNI is an extension of the TLS protocol. For SNI to work, the server name in the client hello must match the host name configured on the back-end service that is bound to an SSL virtual...
EDT Session Connection/Reconnection Attempts using UDP and TCP in Parallel
Enhancement to existing EDT feature Starting with 2017 Q4 EDT-compatible versions of Receiver check “Requirements for this feature” section, session connections will be attempted using EDT and TCP in parallel. This will occur during: Initial connection Session roaming from one Receiver device to...
How To check Per-App VPN Works on iOS?
The article describes how to validate the proper functionality of Per-App VPN on iOS...
Steps to Add Secondary MCN in SD-WAN HA
Configure Secondary MCN in SD-WAN High Availability...
Secure Mail ActiveSync redirect 451
When migrating Exchange server for example from On-Premise Exchange to Office 365. Is it possible to have the Exchange server sending an HTTP 451 ActiveSync Redirect to point Secure Mail to the new server without installing a new instance of Secure Mail? Yes: The HTTP 451 is the supported mechani...
Error "There is a problem with this Windows Installer package........ Contact your support personnel or package vendor" when Installing Windows Receiver
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Installation of Receiver fails with the following error, "There is a problem with this Windows...
StoreFront Logon Error "Your Request Could Not be Completed"
User are unable to logon and get Event ID 7 and 8 in the event logs, with errors "The template named: UsernamePassword could not be found." and an exception "The creation of a form failed"...
PVS7.15 - PVS configuration wizard "hangs" when configuring new farm
The PVS configuration wizard "hangs" when configuring new farm. This happens in case you have multiple domains...
Testing HA Failover on NetScaler SD-WAN
Site level HA works in a way independent to the virtual path state of the site with other sites. Meaning if the physical links are down while one appliance is serving as active, then it will be the same case for the standby as well as the same physical link will be used by standby too and hence...
FAQ: Provisioning Server and Citrix License Server Interaction
This article provides more information on how the Citrix License Server works with Citrix Provisioning Services 4.5, 4.5 Service Packs, 5.0, 5.0 Service Pack 1, 5.0 Service Pack 2, 5.1 and 5.1 Service Packs in different situations. Licensing Support for Provisioning Services 5.1 Service Pack 1...
Citrix App Layering 4.x: Best Practices
Table of Contents Operating System Layer Operating System Patching Platform Layers Application Layers - Before Install Installation Applications Application Patching Elastic Layers Maintenance Operating System Layer Have one Operating System layer per Operating System Windows 7 32-bit, Windows 7...
WEM Drive Restriction policy will not apply to End User session on WEM Agent
WEM Drive Restriction policy will not apply to End User session on WEM Agent machines...
Unable to enroll any device when using Certificate based authentication
Enrollments are failing for all platforms. During the enrollment process,the server logs are showing a failure to sign the CSR, followed by a wipe triggered on the device: 2017-09-10T10:11:12.45+0100 | 32A9CFAD5515A088 | ERROR | http-nio-10443-exec-3 | com.sparus.nps.ios.agent.V10AgentHandler |...
WEM Console Access error: "You are not registered as a Workspace Environment Management Administrator. Therefore, you are not allowed to access the service..."
When attempting to connect to the WEM site using the WEM Admin console, the following message appears: "You are not registered as a Workspace Environment Management Administrator. Therefore, you are not allowed to access the service. Please contact your Workspace Environment Management...
SSL Handshake Failure on ADC Because of Unsupported Ciphers
SSL connection failsbetween the client and the ADCappliance ADC responds with a fatal alert. The description of the alert message is “Handshake Failure 40”. The above screenshot is from a NetScaler trace packet capture. Procedure to run a trace on the ADC is explained in the following document:...
WEM Agent Error: "Connection state changed - WEM agent has detected that the network connection has been lost. Click here to refresh your environment settings"
Random WEM Agent machinesintermittently display the following pop up error message: "WEM Agent Error: "Connection state changed - WEM agent has detected that the network connection has been lost. Click here to refresh your environment settings"...
Move WEM SQL database to a new SQL instance with/without SysAdmin permissions
Unable to perform a migration of the WEM Database to a new SQL Server due to minimal permissions in SQL. SysAdmin permissions on new SQL Server are not allowed and thus can not be used from the WEM broker...
WEM Agent Connection error: "Broker Server Name or Broker Port Error"
WEM Agent fails to connect to the WEM Broker and shows the following error when manually refreshing the WEM cache using this command: AgentCacheUtility.exe -refreshcache: "Broker Server Name or Broker Port Error"...
Mouse and Keyboard functions become unresponsive when launching or refreshing agent if it is not bound to a WEM Configuration Set.
If the WEM agent, vuemUIAgent.exe, is launched or refreshed when it is not bound to a "Configuration Set" inside the WEM Administration Console, the keyboard and mouse functions lock. The WEM Agent in question is in the following screenshot: This is a known issue where keyboard/mouse hooks are no...
WEM Profile Settings are very delayed in applying to an end user session
WEM Profile Settings are very delayed in applying to an end user sessions...
How to enroll windows 10 devices
How to enroll Windows 10 in XenMobile...
Storefront 3.7 - Need's To Have Friendly Name Show Up Instead Of Delivery Group.
When he opens the Storefront it will give him the Delivery Group Name but he needs the VM name to show up...
While Launching HDX Applications from Secure Hub WorkStore Getting an Error: "Unsupported file type......."
The hdx applications are enumerated in the secure hub store but while launching the application we get error : "Unsupported file type : the provided ica file is malformed or otherwise invalid. Please ensure that the product you are using for launching is correct. Contact you administrator for...
Provisioning services 7.x vdisk Imaging Procedure
To perform imaging sometimes after performing reverse imaging to create a new vDisk from a virtual machine on any residing hypervisor...
Error: "No Entry Found in Database for Device" While booting Target Device
Target devices are unable to PXE boot with the following error message: "No entry found in database for device."...
App Layering: Supporting DFS File Shares
The ELM can only access a DFS namespace if SMB 1.0 is enabled on the servers. If SMB 1.0 is disabled, as is becoming more common, the ELM cannot access a DFS namespace directly. Attempts to test the connection will fail...
Enrolled devices continue to show old expiry date certificate even after renewing XenMobile SSL certificate
After renewing the SSL certificates on Netscaler as well on XenMobile, enrolled devices still shows old certificate Note -New devices are getting enrolled successful with the new issuing and root certificates. However already enrolled Devices -- Settings -- General -- Profile & Device Management...
How to install public store APP via Baidu Store
Users in China wants to know how to install public store APPs from Baidu stores...
SDX -Memory Showing Less Than Expected on GUI
Memory is showing as 32 GB instead of the expected 48 GB on SVM GUI...
Failed to Delete pvp File Because streamprocess.exe Has it Open
Failed to delete pvp file because streamprocess.exe has it open. You may see SHARING VIOLATION or ACCESS DENIED in the process monitor...
Excluding already redirected folders with UPM
Customers environment has Windows Settings\Folder Redirection setup for Documents or other folders. If UPM is also in use, the redirected folder might get a duplicate copy after UPM processes the logon. This is by design and expected...
Limitations of NetScaler Gateway OPSWAT EPA Scan
NetScaler Gateway as such does not have a whitelist or blacklist of products and relies on the OPSWAT for this. If a particular product is not present in the NetScaler predefined expressions then this product is not supported for EPA scans. When using a generic scan OPSWAT scans all the supported...
PKI entities connection test intermittently fails to connect to CA server via cloud connector
The cloud connectors could not connect to PKI server. The below error is generated: 2017-08-08T13:55:39.253+0000 | 467782B2FC0AB30F | ERROR | http-nio-14443-exec-15 | MsCertSrvConnector | TestConnection to pki url certnew.cer failed with response Headers: null=HTTP/1.1 401 Unauthorized, and...
Cert Based Authentication + LDAP Enrollment failing for Cloud connector- XenMobile Setup
Under PKI entities, the test connectivity is failing for the CA server XenMobile Debug Logs : 2017-02-06T15:30:57.847+0000 | 200B97A4C77E1C34 | ERROR | http-nio-14443-exec-61 | com.sparus.nps.pki.connector.MsCertSrvConnector |TestConnection to pki url certnew.cer failed with response Headers:...
Policies and Applications are not pushing to iOS devices from Xenmobile (Proxy Enabled Environment)
The device information is not fetched completely on XenMobile and under device setting on XenMobile console we don't see any assigned delivery group. The test connectivity is successful In the Debug logs you can see : | ERROR | pool-47-thread-1 | com.notnoop.apns.internal.ApnsConnectionImpl |...
Resources with names ending with the Published Desktop name not showing up in Receiver
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Resources with names ending with the published desktop name not showing up in Receiver For passthrough...
FAQ: Citrix Virtual Apps and Desktops Long Term Service Release (LTSR)
Table of Contents General LTSR Information LTSR upgrades Mixing LTSR, CR, and Cloud releases Support lifecycles LTSR compliance Citrix Workspace app LTSR Release timing Other considerations and resources General LTSR Information What’s new and what’s changed with the Citrix Virtual Apps and...
App Layering/Unidesk: Blue Screen 0xA referencing unifltr.sys
End-user virtual machines and session hosts crash with a STOP 0xA blue screen referencing unifltr.sys. unifltr the the Unidesk and App Layering filter driver...
Unable to upload a file to an internal webpage using Secure Web
XenMobile 10.x Secure Web 10.x iOS 10.x User able to access the upload site, however, upload never completes successfully w/ no error or other notification. Behavior doesn't occur when attempting same on an Android device...
How to refresh the device policy and observe it
This article describes how to refresh the device policy and observe it...
App Layering error "A failure occurred while publishing the Layered Image: "Failed scanning a directory for files” because of Microsoft.MicrosoftOfficeHub
App Layering 4.0 - 4.5: The Enterprise Layer Manager ELM fails while publishing an image. Error:"A failure occurred while publishing the Layered Image. Failed scanning a directory for files" Unidesk 2.x/3.x: The CachePoint Appliance fails while creating a desktop. Error: "Failed to copy folders...
Behavior of VM.xenstore_data
Summary This article describes the behavior ofVM.xenstoredata. This behavior might affect customers who use thexenstore-data parameter of a Virtual Machine VM, especially those customers who are writing software that interacts with XenServer and uses this parameter. Behavior of VM.xenstoredata If...
Certificate Based Authentication : General issues
This document specifically addresses some common troubleshooting tips and guidelines that would help in tackling certain issues related with the Certificate based authenticationCBA. Please ensure that the initial configuration is set as per the article: https://support.citrix.com/article/CTX22047...