5325 matches found
XenServer - Not Able to Enable HA on Pool
Not able to enable HA on pool...
VUEMUIAgent not launching when login to Windows right away after getting Ctrl+Alt+Del
VUEMUIAgent not launching after login to user session right away after getting to Ctrl+Alt+Del. When waiting for about two minutes at Ctrl+Alt+Del without login, and then after the two minutes we login, then the VUEMUIAgent launches fine...
Is AMD processor supported for provisioning VPX?
AMD processors are supported for provisioning Citrix ADC VPX on firmware release 13.1 and above. More details are available at the Docs page - https://docs.citrix.com/en-us/citrix-adc/current-release/deploying-vpx/deploy-vpx-faq.html...
The Citrix Profile Management service failed to start when PathToLogFile parameter is set to a remote machine
Citrix Profile Management is not operating on the VDA because the Citrix Profile Management service failed to start in a timely fashion. This occurs when the “Path to log file” Profile Management policy or PathToLogFile parameter has been set to a remote machine UNC path. The event logs may inclu...
XenMobile : How To Create an App Configuration Policy for iOS
How to implement an application configuration policy...
App Layering error "A failure occurred while publishing the Layered Image: "Failed scanning a directory for files” Alternate
When publishing an image the ELM gives an error, "A failure occurred while publishing the Layered Image: Failed scanning a directory for files."...
How to Return a License using My Account
This article describes how to return assigned licenses from the Licensing portal available in My Account. Background You can specify a new host ID type and host ID value to change the allocation of licenses from one license server to another license server...
Receiver for Chrome - Applications do not launch in seamless mode. They launch in Windowed mode.
Receiver for Chrome - Applications do not launch in seamless mode. They launch in Windowed mode. Using Receiver chrome 2.3, NetScaler 10.1, StoreFront 3.5 and XenApp 6.5. Receiver for Chrome is unable to open applications in seamless window. Seamless window integration is working when using WI 5....
Attempting to setup UPN authentication instead of SAM. When we hit the Store Front, we get "cannot complete your request".
Attempting to setup UPN authentication instead of SAM. When we hit the StoreFront, we get "cannot complete your request". From inside the network, when accessing the storefront portal directly, able to log in with UPN. Issue appears to be the way the NetScaler is handing the authentication token ...
Getting an error "Your changes could not be saved due to an invalid configuration of the account"
After the installation of receiver with Single sign-on enabled, users get above error message...
How to Re-download Citrix Licenses
License files that were previously allocated, reallocated or renewed can be re-downloaded...
Delivering Softphones with Virtual Apps and Desktops
This article describes a generic approach to delivering softphones and voice chat applications with Citrix Virtual Apps and Desktops CVAD7.x. 1. Alternatives for Delivering Softphones CVADsupport several alternatives for delivering softphones. Control mode , where the hosted published softphone i...
ICA File Can't Be Launched by CDViewer for Specific User
Click the XenDesktop icon on StoreFront, IE11 doesn't invoke CDViewer to get through to XenDesktop. 2. Click the XenDesktop icon on StoreFront, Chrome 46.0 downloads the ICA file, clicking the downloaded ICA file doesn't invoke CDViewer to get through to XenDesktop. Usercan logon to same VDA...
XenDesktop 7.6 failed to connect to Licensing Server with error " Citrix License Server unavailable"
Studio shows the License server as unavailable...
The management console is unavailable because a root certificate is missing
After upgrading StoreFront from 3.9 to 3.12 CU1 - StoreFront console fails with 'The management console is unavailable because a root certificate is missing'...
Citrix Receiver keeps prompting for authentication when accessed remotely
Getting prompted by the Citrix Receiver client to authenticate and to enter user name and password. It does not happen when the laptop is connected to the internal network. Only happens over VPN...
How to allocate Citrix licenses on My Account
This article describes how to allocate a Citrix Licenses on a Citrix portal Note: If a customer calls regarding cloud license allocation, inquire whether they are trying to allocate licenses between multi-tenants within the same Org ID or transfer licenses from one Org ID to another. If they are...
Troubleshooting "Database streaming channel is broken between HA nodes" error on ADM HA pair
The issue started occurring after the upgrade. This issue is only applicable to ADM devices in HA on 12.1 and 13.0 versions...
How to download and install Citrix License files after renewal
Instructions on how to re-download the licenses from the Citrix.com website after the renewal. Important :Customer needs to be listed as an unrestricted contact...
Target Device Error: "Store path not found"
Target Device Error: Store path not found...
How to Set Up an Additional Hard Drive in XenServer
This article describes how to add an additional hard drive in XenServer...
Excessive Retries Occur when a Provisioning Server Target Device is Deployed on a XenServer Platform
When the Citrix Provisioning Server target device is deployed on a XenServer platform, the device may experience some of the following symptoms: Excessive retries while performing a physical to virtual target build Slow ICA performance when using XenDesktop Freezing or locking with XenDesktop whi...
Certificate Based Authentication on Gateway Insight
With Client Authentication enabled on an SSL virtual server, the NetScaler appliance asks for the Client Certificate during the SSL handshake. The appliance checks the certificate presented by the client for normal constraints, such as the issuer signature and expiration date. Here are some use...
Supported Hypervisors for Citrix Virtual Apps and Desktops (MCS) and Citrix Provisioning (PVS)
Citrix is committed to ensuring that our products function with the latest partner hypervisor offering, such as Microsoft Azure, AWS, Google Cloud Platform, Nutanix Cloud Clusters on AWS, Nutanix Cloud Clusters on Azure, VMware Cloud on AWS, Azure VMware Solution, Google Cloud VMware Engine,...
MDX Wrapped Applications: Supported Frameworks
MDX Applications can crash when they are developed using unsupported Frameworks and Libraries...
How to properly bind WEM agent machines with WEM broker server on a first time setup
This article explains how to properly bind the WEM agent machines to the WEM broker server on a first time setup of the Citrix Workspace Environment Management product...
[WEM 4.7]The agent is unable to change the priority for a process with an error code 87
The errors are associated with processes like eventvwr, notity etc...
Citrix MAS -12.1-Unable to register Agent with ADM via Proxy server
You will see a following message in the logs. /var/log$ cat mpsboot.log | more ===================== Wed Oct 17 00:40:46 GMT 2018mps.sh:: start of mps boot process Wed Oct 17 00:40:46 GMT 2018mps.sh:: calling mpsstart.sh Wed Oct 17 00:40:46 GMT 2018mpsstart.sh:: start Wed Oct 17 00:40:46 GMT...
Upgrade to 7.15 LTSR CU updates on Storefront server fails with error 0x000003E5
Upgrading from Xenapp 7.15 LTSR CU1 to CU2 is failing for Storefront servers with this message: "Error Id: XDMI:95464884 Exception: Citrix.MetaInstaller.Exceptions.MetaInstallerException 'CitrixStoreFront-x64.exe' component failed to install with error 0x000003E5. at...
WEM 4.6 Agents cannot communicate over External Trust
WEM Broker and WEM Agent are in different domains in different forests, A two-way External trust exists between these two domains. WEM Agents are unable to establish a connection to the WEM broker, they are not listed in the WEM console Administration Agents The WEM infrastructure debug log shows...
Not seeing non-addressable vservers on ADM Cloud
Not able to see any non-addressable with ip:0.0.0.0 vservers on the ADM...
App Shortcuts with Receiver for Windows
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. As a Receiver administrator, you can configure Receiver for Windows 4.x to automatically place...
Citrix Workspace app fails with "cannot connect to the server" when connected externally
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Receiver for MAC and Windows failing to add store...
App Layering does not support downgrading the ELM
I just upgraded my ELM, and I'm having problems. How do I downgrade?...
Citrix Receiver for Windows Quick Reference Version List
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article contains a list of publicly released version numbers and release dates for the Citrix...
Unable to Launch Applications or Desktops Using HTTPS URL via Workspace App for HTML5
When using StoreFront or Cloud Workspace with Workspace App for HTML5 through an HTTPS URL, applications and desktops cannot be started. One of the following error messages is displayed: “Cannot create a secure connection in this browser. Refer to the Citrix Knowledge Center article CTX134123.”...
Citrix Virtual Apps and Desktop - Support for Monitors Including 4K Resolution and Multi-Monitors
Information Citrix Virtual Apps and Desktops 7 f.k.a. XenApp and XenDesktop supports a variety of display configurations across different endpoint devices. The purpose of this knowledge base article is to review product capabilities and support requirements with regards to display resolutions,...
Workspace Browser Compatibility
Workspace is accessible by any computer with a supported web browser and an Internet connection. In order to utilize all features and functions of Citrix Workspace, we recommend using a web browser listed in the Workspace system requirements. FAQ 1. I don't see my browser on this list... do you...
StoreFront Loopback Feature analysis when configuring Base URL for load balance
In previous versions of StoreFront such as 2.6 or older, Citrix recommended that you manually modify the hosts file on each StoreFront server to map the fully qualified domain name FQDN of the load balancer to the loopback address or the IP address of the specific StoreFront server. This ensures...
Receiver for iOS(Workspace 18.8.0) : iOS user unable to launch app
This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. After receiver upgrade to Workspace, some iOS users unable to launch Citrix application from their...
The wrong database version is being used. Found version: xx Expected version number: xx
PVS - 7.1 upgrade to 7.8 - The wrong database version is being used. Found version: xx Expected version number: xx...
Unable to remove store from StoreFront console
event 0: "An error occurred while running the command :'Remove-DSStore2' Cannot bind argument to the parameter 'VirtualPath' because it is an empty string...
Citrix Director error "403 Forbidden : access is denied"
When you try to access Director URL in the browser, there is an error displayed: Server Error - 403 - Forbidden: Access Denied...
PXE-E32: TFTP open timeout
Unable to boot into the image...
VirtualApps 7.15: How to publish applications, saved in a network share
How to publish applications, saved in a network share...
VirtualApps 7.15: How to publish applications, saved in a network share
How to publish applications, saved in a network share...
Mouse not steady in the desktop with relative mouse enabled
Users start a 3-D design application which needs to enable relative mouse in the published Win7 desktop. Unfortunately they found that after relative mouse enabled, the mouse is not steady when attempting to click the icons or buttons in the desktop, and it's flickering within a small range...
Event 7011:Service Control Manager NLASVC Service Timings Out
PVS server becomes unresponsive with numerous event 7011 - A timeout 30000 milliseconds was reached while waiting for a transaction response from the Nlasvc service...
Deploying Citrix Receiver for Windows 10 IoT Devices
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. DeployingReceiver for Universal Windows Platformon Windows 10 IoT devices using PowerShell and Appx...