MMC keeps crashing after joining the server Group in StoreFront 3.x

MMC keeps crash after joining the server group...

AppLayering 4.x - OS layer creation fails with error "An error occurred. The required file 'OSType.txt' was not found on your OS disk. Please obtain the application layering OS machine tools, run 'Setup_x64.exe' on your OS image"

While creating the OS layer in AppLayering 4.x we get the error message: An error occurred. The required file 'OSType.txt' was not found on your OS disk. Please obtain the application layering OS machine tools, run 'Setupx64.exe' on your OS image, and then try creating the OS layer again...

Error: "Your logon has expired. Please log on again to continue" When one XML broker does not work correctly, users are unable to see apps and desktops from other working XML brokers.

When one XML broker does not work correctly, users are unable to see apps and desktops from other working XML brokers if StoreFront . The following error is displayed. "Your logon has expired. Please log on again to continue." This problem happens if the store has been configured with multiple...

Mixed Content: This content should also be served over HTTPS

Is the mixed content warning a security concern? This is by design,the request starting “receiver://” is invoking the protocol handler. It only happens on the local computer instead to crossing the internet. This command invokes the WebHelper.exe installed as part of Receiver to run and report th...

NetScaler Gateway Error: "The published resource is not available currently"

Error: The published resource is not available currently...

How to re-create missing .pvp file from vDisk versions

This article explains how to recreate a .pvp file for a PVS vDisk version in case that is deleted by accidentally...

Error: "Cannot Complete Your Request" Due to Expired Certificates on StoreFront

The following error is displayed due to expired certificates on StoreFront: Cannot Complete Your Request...

StoreFront fails to detect Receiver installation with Internet Explorer

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When navigating to a Receiver for Web site using Internet Explorer, a user will be asked to run a...

Error: "Cannot Complete Your Request" Due to Incorrect Citrix Gateway URL Usage

The following error is displayed due to incorrect Citrix Gateway URL usage: Cannot Complete Your Request...

Error: "Cannot Complete Your Request" Due to Citrix Delivery Services Authentication App Pool Misconfiguration on StoreFront

The following error is displayed due to Citrix delivery services authentication app pool misconfiguration on StoreFront: Cannot Complete Your Request...

VDA does not register when provisioned using PVS

The Citrix Virtual Delivery Agent does not register with the Citrix XenDesktop Deliver controller when streamed by Citrix Provisioning Services...

FAQ: Login performance with Elastic Layers

Why are user logins with Elastic Layers enabled slower than normal logins on a non-EL image? Why are logins slower depending on how many Elastic Layer assignments a user has? Background: When you define an Image Template in the Layering Management Console LMC, you have to select the Elastic...

PVS configuration wizard failed to add domain\users service account into database automatically:<The EXECUTE permission was denied on the object 'uspGetServerSettings

PVS configuration wizard fails to add domain\users service account into database automatically.The EXECUTE permission was denied on the object 'uspGetServerSettings' or System.Data.SqlClient.SqlException 0x80131904: Windows NT user or group 'domain\username' not found in CDF trace. No error is...

Provisioning Services Logon Process Sequence

This squence occurs after the bootstrap file is downloaded.Here will explain the steps of negotiation happening in the background when a target device tries to seek a login PVS server...

Troubleshooting NetScaler SD-WAN Reachability

This aim of this article is to help you verify if Virtual Paths/Intranet Service/Internet Service/Passthrough Service is correctly used to reach the destination. 1. Under Monitoring Flows verify that the end client/server traffic is reported under the correct “Service Type”. 2. If the test traffi...

Citrix SD-WAN Warning: EE provisioning error WAN Optimization is not provisioned. Please use single step upgrade to upgrade your network and schedule installation

After an upgrade to version 10.x the following Warning message is displayed in the GUI:...

Error: "404 - File or directory not found" when launching new stores created on StoreFront

New stores created on StoreFront are showing error: "404 - File or directory not found" at launch. Old stores can be launched properly...

Citrix Licensing service is not running or properly installed on the License server

The Citrix Licensing service is not running, properly installed, registered on the machine, or the service permissions are not set correctly. The System Event Log may have traces of service-related issues...

Configuring a SDX Channel from the SVM

Identify how configure LACP in SDX Channel...

The Tftp service is not running on the PVS server

The TFTP Service isn't running. This service is required for target devices that use the network boot process. Note: If you are using the Boot Device Manager boot partition, this service is not required. If you are not using the network boot process, you can hide this alert...

How to install NMAS on VMware ESXI or VSphere

Instruction to install NMAS in VMware Vsphere 6.5 and above due to compatibility issue...

The PXE service is not running on the PVS server

The PXE service isn't running on the Provisioning Services server. This service is used for PXE booting. If Provisioning Services is using PXE booting and the service is not running, target devices might not be able to start up as expected. Note:If PXE booting is not currently used, this service ...

Citrix License Server system clocks is not synchronized with the Delivery Controller

If the system clock time difference between Delivery Controller and License Server is is greater than maximum allowed 5 minutes, License Server might not work properly...

ERROR: "This app has been disabled because entitlement to the app was not found if you have entitlement to this app, you may delete and re-install it"

Secure Mail fails to be launched on Huawei Phone with error: "This app has been disabled because entitlement to the app was not found if you have entitlement to this app, you may delete and re-install it"...

Error Code 41E on Receiver for Android

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. 1 Error appears on Android Receiver when attempting to pass through NetScaler Gateway...

FAQ: XenMobile 10 and NetScaler Gateway Integration

Citrix Endpoint Management, formerly XenMobile Service This article contains frequently asked questions about XenMobile 10 and NetScaler 10.5 Integration. Q:What versions of NetScaler are supported withXenMobile 10 deployment wizard? Q:Do I need to upgrade to NetScaler 10.5 to integratewith...

How to configure USB Passthrough with XenServer

This article describes the method to configure USB Pass-through with XenServer...

After upgrading Windows on a PVS server, PowerShell snapins are no longer shown

After upgrading a PVS server from Windows Server 2008 R2 to Windows Server 2019, it was observed that none of the PVS PowerShell snapins were registered. Tools like the App Layering Agent that attempted to use those those PowerShell cmdlets failed, though they had worked before the upgrade...

Windows 10 October 2018 Update (v1809) – Citrix Known Issues

Microsoft releases software updates for Windows 10 twice a year through the Semi-Annual Channel. On 2nd October2018, Microsoft released its latest Semi-Annual Channel release for Windows 10 called 'October 2018 Update' v1809. This article is intended to capture known issues with Windows 10...

TRIM and PVS: vDisks may Reduce in Size after a Merged Base

After performing a Merged Base operation on a vDisk that is utilizing the VHDX file format, the resultant merged base VHDX file may be smaller than the original base VHDX file. For example, this behavior might occur in situations where files are deleted in a particular vDisk version, and these...

After I upgrade Windows 10 on my OS layer, what do I do about the C:\Windows.old folder?

When you upgrade Windows 10 from one major version to another 1703 to 1709, for instance, the previous Windows installation is left in a C:\Windows.old folder. In App Layering, you must not delete this folder. Our software needs to copy our drivers and other files from Windows.old to Windows once...

How to Determine the IP Addresses of Active Connections to a Virtual Server of a NetScaler

This article describes how to determine the IP addresses of active connections to a virtual server of a NetScaler. Background To troubleshoot a web application issue, you might need to determine the IP address actively connected to a virtual server of NetScaler. For example, certain percentage of...

iOS: Certain Public Apps cannot be installed

When adding a public app store XenMobile server, it fails to install through the Secure Hub store on the end user's devices. No installation prompt is presented to the user and no mention of the application can be seen in XCode logs...

Application Security rules might not be enforced properly when multiple users simultaneously log on to the same server OS machine

When multiple session support is enabled on a Windows server OS machine, Workspace Environment Management WEM application security rules of previously logged on users are replaced by rules of a more recently logged on user. For example, if a rule is assigned to user1 but not to user2, when user2...

App Layering: Failed to Reattach Disks to the Desktop that were Temporarily Attached to the CachePoint Appliance

The error appears when rebuilding a desktop...

XenMobile Server - Netscaler Gateway Credential certificates (PKI) do not auto renew within the 60 days renewal time set

Question : XenMobile Server - Netscaler Gateway Credential certificates PKI do not auto renew within the 60 days renewal time set ? Answer : The NetScaler Gateway Credentials certificates are the user certificates which are directly bound from the Credential Provider to the NetScaler Gateway. Hen...

What is the difference between Basic DEP and Authorized DEP?

What is the difference between Basic DEP and Authorized DEP?...

XenMobile FAQ: Shared Devices for iOS DEP

Q: Does XenMobile support shared devices for iOS when the devices are enrolled in Apple DEP? A: Yes Q:What is the difference between Basic DEP and Authorized DEP? A: Basic DEP: During the setup assistant, the initial enroller is the default DEP user. Then, it is the final user after MAM...

Understanding Workspace Environment Management (WEM) System Optimization

The WEM System Optimization feature is a group of settings designed to dramatically lower resource usage on a VDA on which the WEM Agent is installed. These are machine-based settings that will apply to all user sessions. Managing Servers with different Hardware Configurations Sets of VMs may hav...

How to track and locate device on Xenmobile

Question: How to track and locate the device on XenMobile Answer: XenMobile tracks all of the device's location after customers' send the locate request. It would report the last known location of the device when the GPS is on. For more reference please refer the following article :...

"The desktop is in the process of restarting; the Unidesk system is waiting for an indication that the desktop is ready before it proceeds"

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vDisk Lost Properties in PVS Console

vDisk lost properties in PVS consoleafter move vDisk to individual file server with MS DFS enabled,vDisk is shown as No server and filesize can not be identified...

No Data Recorded on NetScaler MAS Analytics

No data recorded on NetScaler MAS analytics...

How to Reset nsroot Password on NetScaler Console

Citrix ADM, formerly NetScaler Console This article describes how to reset nsroot password on NetScaler MAS. Note: For NetScaler Console Agents, you can replace the path with dev/da0s1a /flash 1. mount dev/da0s1a /flash 2. No /etc/passwd...

NetScaler MAS Does Not Send Emails When Traps are Generated on NetScaler

NetScaler MAS does not send emails when traps are generated on NetScaler...

GEO Mapping Issues on NetScaler MAS

GEO mapping issues on Citrix ADM...

Troubleshooting ICA_RTT Issues on NetScaler MAS

Troubleshooting ICARTT issues on NetScaler MAS. Background ICA RTT can be thought of as a measurement of the screen lag that a user experiences while interacting with an application hosted in a session on a XenApp or XenDesktop server. ICA RTT is different from Network RTT, which is the detected...

How to assign VLANs to Targets created in PVS

This article explains the relationship between Networks and VLANs as it pertains to XenDesktop Hosting Units and PVS. The article also explains a workaround to be able to distribute Target Devices across desired VLANs The concept of VLAN IDs on the Hypervisor side is unknown to the XenDesktop...

Application Crashes in Desktop Session When Using a Touchscreen Client

If an ICA Session is started from a Windows 10 client with touchscreen display or iPhone/iPad, Surface a Powerbuilder application crashes. If the Multi-touch screen is disabled in the client device manager the Powerbuilder application runs without errors. Other applications which use Microsoft UI...

Secure Web with PAC File unable to authenticate fails with http 407 error

While evaluating XenMobile with Secure Web with PAC File,Webproxy after reading the PAC file request Authentication, but it seems that Secure Web does not provide authentication. Therefore we get an Authentication failure from the Webproxy on the webpage of the Proxy within Secure Web. MDX Settin...