5314 matches found
CWA 2402 - Microsoft Teams VDI plugin is not shown for Non-Admin user
When installing Citrix Workspace app 2402 LTSR for Windows CWA or later version with Administrator privileges, all the three Add-ons single sign-on, App Protection, Microsoft Teams VDI plugin are shown. But if installing CWA 2402 with non-admin user, all the three Add-ons are not shown...
[NetScaler-SDX] SVM Management UI displays "Halted" about VPX "VM State"
In a rare case, if you check the NetScaler VPX state on SVM UI, you may see "VM State" displays "Halted" with red light. Your VPX is actually healthy and you can logon VPX NSIP successfully. Business traffic is not impacted...
ERROR: User doesn't have permission for given Destination path is recorded unexpectedly.
The following error message is recorded unexpectedly in the ns.log file of the admin partition for the pendo functionality: "ERROR: User doesn't have permission for given Destination path"...
DaaS Licensing summary page does not show the license utilization
Customers can monitor license assignments and usage for supported cloud services by selecting Licensing from the Citrix Cloud menu. License Summery page does not show the current license utilization...
Policy data may be lost when a CVAD site is upgraded from a previous version to 2402
Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools It's recommended that this tool be run prior to the upgrade to validate Policy compatibility. Pre-Upgrade Steps: Version CVAD 2402 Ensure...
Microsoft Security Update Validation Report May 2024
Microsoft’s May 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
MCS VMs power status became unknown
The customer said a lot of users' VMs power status became unknown...
can't launch session on Redhat 8.4
The customer setup LVDA 2203 CU2 on AMD server with Redhat 8.4, but when they launch session, the desktop viewer became grey screen and exited later. But the issue doesn't occur when launch session on intel desktop with Redhat 8.4...
A new tool bar has appearred since Citrix Workspace App for ChromeOS 2402.
A new tool bar has appearred after upgrading to Citrix Workspace App for ChromeOS 2402. Prior to 2402, the old old tool bar was displayed...
Microsoft Security Update Validation Report April 2024
Microsoft’s April 2024 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software...
Driver Disk for Microsemi smartpqi 2.1.28_025 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Microsemi's smartpqi driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- smartpqi| SAS/Storage Controller| 2.1.28025...
Driver Disk for Intel ice 1.11.17.1 - For Citrix Hypervisor 8.2 Cumulative Update 1 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Intel's ice driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- ice| Ethernet/NIC| 1.11.17.1 Issues resolved in this...
How To: Configure Multi Factor Authentication (MFA) for NetScaler (ADC) administration.
Configure Multi Factor Authentication MFA to harden security login for NetScaler administration...
SNMP trap events are not logged after "set snmp alarm **** -logging ENABLED"
SNMP trap events are not logged after "set snmp alarm -logging ENABLED" configured...
Citrix Provisioning Services Target Device Displays Incorrect Windows Time
Target Devices may display the incorrect time. The Device time differs from that of the domain controllers. The symptoms can vary but include: 1. The inability to login to the Target Device 2. The Device domain Trust Relationship breaks. 3. VDA registration continues to fail...
How To: Allow traffic only from specific IPs or subnets.
Create a Responder policy that will block access to bound virtual server depending on source IP or source subnet of the client, so that the resource is only accessible from specific IPs and specific subnet IPs...
When adding machines, the default value of account names start with was incorrect.
When trying to add machines to a catalog in the Citrix DaaS manage page, on the "Machine Identities" page of the "Add machines" wizard, optionally, you can specify what the account names start with. It is expected that the default account names set in the text were the number of maximum existing...
How to remove a node from a cluster in on-premise Endpoint Management
This guide provides step-by-step instructions on how to remove a node from your on-premise Endpoint Management cluster. The process involves shutting down the node intended for decommission. The Endpoint Management system's Hazelcast service will then recognize the node as inactive and...
Driver Disk for Qlogic fastlinq 8.74.0.2 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Qlogic's fastlinq driver and wish to use the latest version of the following: Driver Module| Version ---|--- qed| 8.74.0.0 qede| 8.74.0.0 qedf| 8.74.0.2 qedi| 8.74.0.0 qedr|...
CWA 2203 CU5 | ALT key remains activated after CTRL + ALT + DEL
Using CTRL+ALT+DEL results in the ALT key remaining activated. Following inputs will either open menus or add "Alt" in front of the pressed letter/key...
Cannot Create Catalog from Azure VM with Trusted Launch Enabled
Error Attempting to create a catalog using an Azure Trusted Launch enabled image results in the following error: "CreateTerminatingError in operation PreparingMasterImage with message Error starting machine. Security type of VM is not compatible with the security type of attached OS Disk." Soluti...
Driver Disk for Cisco fnic 2.0.0.90-252.0 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- fnic| FC and NVME HBA Driver/| 2.0.0.90-252.0 Issues...
Driver Disk for Cisco enic 4.5.0.7-939.23 - For Citrix Hypervisor 8.2 LTSR
Who should install this driver disk? Customers running the Citrix Hypervisor 8.2 Cumulative Update 1 LTSR release who use Cisco's enic driver and wish to use the latest version of the following: Driver Module| Driver Type| Version ---|---|--- enic| Ethernet/NIC| 4.5.0.7-939.23 Issues resolved in...
SecureMail 24.2 for iOS unable to connect to exchange server
When a user on iOS updates their installed version of SecureMail to 24.2, it no longer syncs with on-prem exchange server. Error in SecureMail logs as follow s: "Secure Mail: The connection to the server timed out. Please try again in a few minutes."...
FAS not working - FAS Event 104 on VDA
FAS not working, event 104 generated on VDA: S104 Identity Assertion Logon failed. Failed to connect to Federated Authentication Service: UserCredentialService Address: fas.domainIndex: 0 Error: The caller was not authenticated by the service. Server stack trace: at...
Intermittent error "An existing connection was forcibly closed by the remote host" on Citrix DAAS.
Intermittently session launch fails for Citrix Daas . If the user tries a few times it may be possible to launch an application or desktop. The failure reason is recorded as "Connection Timeout" . This error may also be seen . "Failed to connect to the server for your session ''NameofApplication'...
New machines are created in default OU rather than OU specified during catalog creation
MCS machines created from DaaS studio are getting created in default computer OU, rather than the OU selected during catalog creation...
How to Rescan the QLogic Host Bus Adapter for New Logical Unit Numbers in XenServer
This article describes how to rescan QLogic Host Bus Adapter HBA for new Logical Unit Numbers LUNs, and query the HBA or ISCSI in XenServer. Requirements XenServer 8.2 CU1or later Basic Command Line Interface skills...
MCS: Machine catalogue update fails due to ErrorID: FailedToReadMasterImageMetadata
MCS Catalogs on HyperV with SCVMM Server 2019 can't be updated. The following error is displayed: Exception: DesktopStudioErrorId ProvisioningTaskError Error Category: NotSpecified ErrorID : FailedToReadMasterImageMetadata TaskErrorInformation :Terminated InternalErrorMessage: The value must not ...
WEM resets user-specified default printers in disconnected sessions
Users manually select default printers in their WEM-enabled desktop sessions. If they disconnect from the desktop not log off,and an automaticWEM Agent refresh occurs post-disconnect, WEM resets the user-specified default printer for that session. Consequently, when the user reconnects to their...
The new feature "Use existing identity pools to create identities for MCS-provisioned machines"
For quick deploy, it should be 1 to 1 mapping for identity pool to MCS catalog...
What is the parameter doppler under show system parameter
What does the doppler parameter mean ? show system parameter | grep -i doppler Doppler: ENABLED...
Published name of the private desktop displays old name
Published name of the private desktop still displays old name even after changing it according to CTX249917...
How does tcp buffering work?
This article explains the TCP buffer size on Netscaler...
How is the system limit of service/service group/vserver calculated on NetScaler
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How is current Established connection calculated on Netscaler vserver/service
This article illustrates how the established connections are calculated under Netscaler vserver/service monitoring...
Endpoint Management - Devices do not receive Secure Hub push notifications.
Devices not receiving console commands, including Secure Hub push notifications and forced policy refreshes. Selective and full wipes are successful...
How to change the ELM disk from unmanaged to managed on Microsoft Azure
This article will provide you with the steps required to change the ELM disk from unmanaged to managed using Microsoft Azure and Citrix App Layering...
Microsoft Security Update Validation Report December 2023
Microsoft’s December 2023 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwa...
Restoration with backup file doesn't work issue
Restore by backup file does not work correctly in NetScaler...
Service continuity is Not Supported with on-premises StoreFront or Gateway
This article describes the Supported scenarios for Service continuity Workspace connection leases feature...
What does Generic Client IME feature do in a Citrix Virtual Desktop/App session?
The Generic Client IME feature offering the best input experience yet for Citrix customers...
MCS Provisioned VDI shows the wrong Storage Type as HDD
Use MCS to create VDIs on Azure hypervisor and select the storage type as "Standard SSD". After that, the storage type is shown correctly as Standard SSD in Azure Portal. However, when logon VDI and open the Task Manager, the storage type is shown as "HDD"...
Different numbers of launches reported in the Dashboard vs. Activity Manager views of Director
The number of application instances displayed in Director under 'Sessions' 'Applications' and in 'User' 'Activity Manager' doesn't match, with higher numbers reported in 'Activity Manager'...
How to validate Rendezvous version
There are two versions of Rendezvous available: - Version 1 V1: supports bypassing the Citrix Cloud Connectors for HDX session traffic only. - Version 2 V2: supports bypassing the Citrix Cloud Connectors for both control traffic and HDX session traffic. How to check which version of Rendezvous...
Unable to open license error recorded in Windows event log
The Windows Event Log frequently shows an error that the license cannot be opened. The following error appears when adding a Citrix license file .lic and checking the event log. Source: CitrixLicensing Event ID: 20754 Error: Unable to open license file. Please ensure that the file exists and is...
How to delete catalogs created in the "Quick Deploy" interface
This article describes how to delete catalogs created in the "Quick Deploy" interface...
Citrix published applications being displayed in control panel on the VDA as "delivered by citrix"
Citrix published applications being displayed in control panel on the VDA as "delivered by citrix"...
iOS Receiver disconnects from session after one minute of activity
Citrix users using Receiver for iOS are disconnected from their Citrix session after working on the session by typing or clicking for around20-30 seconds. The users get the following error: "Cannot Connect. Check your network connection and try again. OK." If the users are not working on the...