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Citrix
Citrix
added 2021/04/01 12:00 a.m.12 views

How to Install and Configure RSA Soft Token on iOS Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. A recent update to the Citrix Receiver for iOS, adds integration of the RSA token to allow access to...

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Citrix
Citrix
added 2021/03/23 12:00 a.m.12 views

Intermittently Users Are Unable to Access Start Menu After Citrix Workspace Environment Management Application Security Rules Are Applied

Start menu is intermittently inaccessible after applying default/custom rules...

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Citrix
Citrix
added 2021/03/23 12:00 a.m.12 views

Updates to Citrix VM Tools for Linux - For Citrix Hypervisor 8.2 CU 1

Who Should Read This Article? This information is for customers using Citrix Hypervisor 8.2 Cumulative Update 1 who have the Citrix VM Tools for Linux installed on their Linux VMs. The following table lists the latest version of the Citrix VM Tools for Linux for Citrix Hypervisor 8.2 Cumulative...

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Citrix
Citrix
added 2021/03/22 12:00 a.m.12 views

Launching Citrix Virtual Desktop or App Sessions Prompts via Citrix Workspace App "An Online Application is attempting to access information on a device attached to your computer"

When launching Citrix Virtual Desktops or Apps, users are prompted with: "An Online Application is attempting to access information on a device attached to your computer"...

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Citrix
Citrix
added 2021/03/22 12:00 a.m.12 views

First User Logon via Citrix Workspace App Since Command Line Deployment Receiving "Citrix Workspace is Setting up your store...”

Citrix Workspace app for Windows via Command Line and configured store URL in the process. During first user logon via Workspace App since reboot the following dialog is displayed"Citrix Workspace is setting up your store. this process will take few minutes”...

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Citrix
Citrix
added 2021/03/22 12:00 a.m.12 views

Unable to Open Attachment in SecureMail More Than Certain Size

When attempting to open an attachment in Secure Mail which is greater than 'x' MB, it fails to open. The following error appears: "Sorry. There was a problem downloading this file" Example: Attachment 10MB or greater fails to open However, attachment with 9 MB or smaller size opens without any is...

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Citrix
Citrix
added 2021/03/04 12:00 a.m.12 views

Error: "There are no apps or desktops assigned to you at this time" after Logging into StoreFront

After logging in to StoreFront, user receives the message "There are no apps or desktops assigned to you at this time." The StoreFront events shows "Event ID 4003"...

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Citrix
Citrix
added 2021/03/01 12:00 a.m.12 views

Citrix SDWAN: Local internet breakout traffic is always been sent via Secondary link despite Primary link is up.

Customer has two WAN links bound to Internet Services. One link is Primary and another links is Secondary. The internet traffic is always going via Secondary WAN link despite Primary link is UP. Due to this, when Secondary link goes down, the internet access is getting lost for all the users...

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Citrix
Citrix
added 2021/02/24 12:00 a.m.12 views

Secure Browser : How to use secure connection between Storefront and Cloud Connector for Secure Browser Service

How to use secure connection between Storefront and Cloud Connector for Secure Browser Service...

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Citrix
Citrix
added 2021/02/23 12:00 a.m.12 views

Hotfix XS82E017 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX296603 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...

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Citrix
Citrix
added 2021/02/22 12:00 a.m.12 views

Microsoft Edge using MDX microVPN to connect to Citrix Gateway is seen to redirect many times unexpectedly

When using Microsoft Edge, you may experience random loading of Bookmarked websites, previously visited websites or other unexpected browser redirects HTTP 302, to websites which the user has not chosen to load at the time. Other errors found on closer log examination may appear similar to the...

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Citrix
Citrix
added 2021/02/16 12:00 a.m.12 views

How to troubleshoot printing on Citrix Workspace app for Mac

How it all works Prerequisites and scope What is supported What is not supported External dependencies for printing Apple/HP...

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Citrix
Citrix
added 2021/02/16 12:00 a.m.12 views

An application that uses scrolling graphics may experience heavy lag / low frame rate

Neuro Works is an application used by neurologists to view and playback studies of patient EEGs. When they open Neuro Works through Citrix, users can define speed and time-based settings to view these EEGs. When viewing, these EEGs scroll across the screen from left to right, and this "playback"...

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Citrix
Citrix
added 2021/01/21 12:00 a.m.12 views

How to Migrate a Provisioning Services Database to a New SQL Server

This article will cover the steps necessary to migrate an existing PVS database to a new database on an existing SQL server or to a new database on a new SQL server...

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Citrix
Citrix
added 2021/01/17 12:00 a.m.12 views

Microsoft Security Update Validation Report January 2021

Microsoft’s January 2021 security updates have passed Citrix testing the updates are listed below. The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing softwar...

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Citrix
Citrix
added 2021/01/08 12:00 a.m.12 views

Citrix Endpoint Management (aka XenMobile Server) 10.12.0 Rolling Patch 5

Package name:xms10.12.0.10539.bin For: XenMobile Server 10.12.0 Deployment type: On-premises only Replaces:xms10.12.0.10102.bin, xms10.12.0.10204.bin, xms10.12.0.10324.bin, and xms10.12.0.10417.bin Replaced by:CTX292680 Date:November, 2020 Languages supported:English US Readme version:1.00 Readme...

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Citrix
Citrix
added 2021/01/08 12:00 a.m.12 views

Citrix Endpoint Management (aka XenMobile Server) 10.13.0 Rolling Patch 1

Package name:xms10.13.0.10129.bin For: XenMobile Server 10.13.0 Deployment type: On-premises only Replaces:None Replaced by:CTX296934 Date:December, 2020 Languages supported:English US Readme version:1.00 Readme Revision History Version| Date| Change Description ---|---|--- 1.00| December, 2020|...

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Citrix
Citrix
added 2021/01/07 12:00 a.m.12 views

Common Resolutions to “Cannot Complete Your Request” Error when connecting through Citrix Gateway

Symptoms or Error The “Cannot Complete Your Request” error is displayed whenconnecting through Citrix Gateway. However, this is an error could occur when connecting to StoreFront Server directly or through Load Balancer based on different deployment scenarios. To narrow down through which...

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Citrix
Citrix
added 2020/12/10 12:00 a.m.12 views

After StoreFront upgrade server groups can no longer propagate changes.

Post upgrade of StoreFront component, propagation fails with below event on Initiating server: Event id 31. An error has occurred during the all server configuration update process. Citrix.DeliveryServices.ConfigurationReplication.Exceptions.ServerUpdateConfigurationException,...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Updates to XenBus Windows I/O driver - For Citrix Hypervisor and XenServer

Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest versions The following versions of XenBus are the latest that are available through Windows Automatic...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Driver Disk for Cisco enic 4.0.0.11 - For Citrix Hypervisor 8.x CR

Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Cisco's enic driver and wish to use the latest version of the following: Driver Module| Version ---|--- enic| 4.0.0.11 Issues Resolved In this Driver Disk Includes general enhancements and bug fixes...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Hotfix XS80E005 - For Citrix Hypervisor 8.0

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX263477 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Ensure that you also installCTX258428 - Hotfix XS80E006 - For...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Hotfix XS80E002 for Citrix Hypervisor 8.0

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX256725 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Updates to XenServer VM Tools for Windows - For XenServer and Citrix Hypervisor

Who Should Read This Article? This information is for customers using all supported version of XenServer and Citrix Hypervisor who have the XenServer VM Tools formerly Citrix VM Tools for Windows installed on their Windows VMs. Latest version The following version of XenServer VM Tools for Window...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Driver Disk for Cisco fnic 2.0.0.59 - For Citrix Hypervisor 8.x CR

Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Cisco's fnic driver and wish to use the latest version of the following: Driver Module| Version ---|--- fnic| 2.0.0.59 Issues Resolved In this Driver Disk Includes general enhancements and bug fixes...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Citrix Endpoint Management (aka XenMobile Server) 10.10.0 Rolling Patch 6

Package name:xms10.10.0.10607.bin For: XenMobile Server 10.10.0 Deployment type: On-premises only Replaces:xms10.10.0.10502.bin, xms10.10.0.10403.bin, xms10.10.0.10305.bin, xms10.10.0.10202.bin, and xms10.10.0.10103.bin Date:July, 2020 Languages supported:English US Readme version:1.00 Readme...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Updates to XenIface Windows I/O driver - For Citrix Hypervisor and XenServer

Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest version The following versions of XenIface are the latest that are available through Windows Automatic...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Driver Disk for Qlogic netxtreme2 7.14.71.1 - For Citrix Hypervisor 8.x CR

Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Qlogic's netxtreme2 driver and wish to use the latest version of the following: Driver Module| Version ---|--- bnx2| 2.2.5z bnx2fc| 2.12.13 bnx2i| 2.11.25.0 bnx2x| 1.715.4.2 cnic| 2.5.21a Issues Resolve...

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Citrix
Citrix
added 2020/11/20 12:00 a.m.12 views

Updates to XenNet Windows I/O driver - For Citrix Hypervisor and XenServer

Who Should Read This Article? This information is for customers using Citrix Hypervisor or XenServer who are entitled to receive automatic Windows I/O driver updates on their Windows VMs. Latest version The following versions of XenNet are the latest that are available through Windows Automatic...

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Citrix
Citrix
added 2020/11/16 12:00 a.m.12 views

How to Configure User SID Enumeration in the XML Service

This article contains information about configuring the Citrix XML Service to perform enumeration of Security Identifiers SIDs for user accounts when using Single Sign-on SSO or smart card authentication to Web Interface 5.0. Background When using SSO or smart card authentication, access for user...

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Citrix
Citrix
added 2020/11/09 12:00 a.m.12 views

MetaFrame Password Manager "reveal password" policy bypass

Description of Problem Citrix MetaFrame Password Manager allows administrators to control which users can view their own secondary passwords. Versions 2.5 and earlier allow users to view their secondary passwords even if they should be prohibited from doing so by the administrator defined policy...

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Citrix
Citrix
added 2020/11/09 12:00 a.m.12 views

Smart Scale to Autoscale Migration

Table of Contents Manual Migration --- Automated Migration Prerequisites Migrate Good to know Important: This article is applicable only if you have the Sites section in Smart Scale. Sites that use the Virtual Apps and Desktops service appear as “Cloudxdsite” by default. To view Sites, go to Citr...

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Citrix
Citrix
added 2020/11/09 12:00 a.m.12 views

Citrix App Layering 4.x: PVS Connector Script to Convert VHD to VHDX

Introduction When publishing an image to PVS the Citrix App Layering PVS Connector allows for running a PowerShell script after an image in uploaded to the PVS Store and Added as a vDisk. This sample script is intended to show Citrix customers how this scripting can be used to increase...

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Citrix
Citrix
added 2020/11/06 12:00 a.m.12 views

UPM Policy - "Enable multi-session write back with Fslogix Profile Container" not working for local admins

Changes made in multiple sessions do not persist on logoff even after configuring "Enable multi-session write-back for FSLogix Profile Container" policy Note: The policy is available from Profile Management 2003 onwards...

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Citrix
Citrix
added 2020/10/19 12:00 a.m.12 views

Gateway: Cannot connect to the Citrix XenApp Server. Protocol Driver Error.

Launch Fails with Error: "Cannot connect to the Citrix XenApp Server. Protocol Driver Error."...

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Citrix
Citrix
added 2020/10/15 12:00 a.m.12 views

NetScaler Appliance System Limits

This article contains information about various system limits for a NetScaler appliance with NetScaler software release 13.1 installed on the appliance. LSN Entities and Bindings Base System Limits Base Networking Limits Load Balancing and Monitoring Limits Advanced Policy/Expression Limits Rewri...

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Citrix
Citrix
added 2020/10/15 12:00 a.m.12 views

Traffic Management Logout Functionality on NetScaler

This article covers the Traffic Management TM logout functionality on NetScaler which is added in 10.0 and 9.3.e releases. The TM logout functionality triggers AAA session logout on traffic action hit. NetScaler can be configured for "Initiate Logout" option in the TM traffic profile. The followi...

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Citrix
Citrix
added 2020/10/13 12:00 a.m.12 views

How to collect data for ADC Gateway VPN issues

To provide a comprehensive guide on how to properly collect data for issues with ADC when these issues are related to Full VPN...

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Citrix
Citrix
added 2020/10/06 12:00 a.m.12 views

Error: "Failed with status 1110" When Launching Desktops or Apps Through NetScaler Gateway

Citrix Gateway, formerly Citrix NetScaler Unified Gateway The following errors are displayed when launching desktops or apps through NetScaler Gateway: Failed with status 1110 "The connection to Desktopfailed with status Unknown client error 1110"...

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Citrix
Citrix
added 2020/09/24 12:00 a.m.12 views

Configure "-denySSLReneg" Parameter to Disable Client Side and Server Side SSL Renegotiation on ADC

This article describes the configuration and use of -denySSLReneg parameter that is recently added to Citrix ADC appliance firmware and Citrix Gateway application software...

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Citrix
Citrix
added 2020/09/17 12:00 a.m.12 views

After Upgrading to iOS 14 And Opening MDX Wrapped Apps Prompt Displays - "Compliance Error - Your device is out of compliance...MDX Encryption is not supported"

After Upgrading to iOS14 and opening MDX Wrapped Apps or Citrix Secure Mail/Hub/Web Displays - "Compliance Error - Your device is out of compliance. Please contact your administrator. MDX Encryption is not supported beyond iOS 13. Please reinstall the app."...

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Citrix
Citrix
added 2020/08/19 12:00 a.m.12 views

Elastic layers are disconnected and not accessible in session host

Environment before 20.52005 observed theElastic layers were disconnected on the VDA abruptly and were not available for exiting user connections or for new users.. The below errors are seen though the layers had been attached by a prior domain user. --ulayersvc.log-- 2020-03-23 13:23:02,140 WARN...

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Citrix
Citrix
added 2020/08/17 12:00 a.m.12 views

HTTP/HTTPS proxy support on NetScaler based on Traffic Policies Secure Web

This article describes how to configure NetScaler to proxy the traffic from MDX apps through a Proxy server like Squid, Bluecoat. Enterprises can proxy traffic configuring simple traffic rules on NetScaler box...

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Citrix
Citrix
added 2020/08/06 12:00 a.m.12 views

Citrix Cloud - Hosting connection to VMWare vCenter Server fails after certificate update

Hosting connection to VMWare vCenter Server fails after certificate update...

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Citrix
Citrix
added 2020/07/14 12:00 a.m.12 views

Collecting smaller Server-side Wireshark traces on PVS

PVS Wireshark traces can get very large and could use up a lot of resources. Here is a method that can be used to reduce the size of the traces and the impact on the PVS server. With the smaller trace file and lower impact, the trace can run longer and the resulting files are easier to handle...

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Citrix
Citrix
added 2020/07/10 12:00 a.m.12 views

While Installing Receiver, Users May Encounter an Error: "Setup Cannot Continue Because This Version of Receiver is Incompatible With a Previously-installed Version"

Under certain conditions the installation of a new version of Citrix Receiver may fail and the following error maybe displayed by the Instaler: “Setup cannot continue because this version of Receiver is incompatible with a previously-installed version”...

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Citrix
Citrix
added 2020/07/02 12:00 a.m.12 views

CWA for Android: Workspace App crashes when you hit try to cast using a Workspace Hub.

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. CWA for Android crashes with following trace when attempted to cast using Hub. Casting is successful...

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Citrix
Citrix
added 2020/06/26 12:00 a.m.12 views

Secure web on iOS devices getting error: Cannot Open Page too many HTTP redirects

When user opens web link with secure web on iOS devices, below error comes up. Error:Cannot Open Page too many HTTP redirects. Secure web log from iOS device: ==================== NSLocalizedDescription = "too many HTTP redirects"; NSUnderlyingError = "Error Domain=kCFErrorDomainCFNetwork...

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Citrix
Citrix
added 2020/06/26 12:00 a.m.12 views

Binding the certificate gives error "certificate is not a server certificate"

While binding the certificate you might get theerror "certificate is not a server certificate"...

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Citrix
Citrix
added 2020/06/18 12:00 a.m.12 views

WebCam Redirection - Mac OSX - Microsoft Teams

Mac OSX devices such as MacBook Pros with imbued webcams utilizing Microsoft Teams...

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Total number of security vulnerabilities5000