Hotfix XS80E002 for Citrix Hypervisor 8.0

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. All customers who are affected by the issues described inCTX256725 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...

Hotfix XS82E003 - For Citrix Hypervisor 8.2

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.2. All customers who are affected by the issues described inCTX280451 - Citrix Hypervisor Multiple Security Updatesshould install this hotfix. Information About this Hotfix Component| Details ---|---...

Hotfix XS80E003 - For Citrix Hypervisor 8.0

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart Host Content live patchable| No Baselines for Live Patch| N/A Revision History| Published on Jul 24,...

Hotfix XS80E004 - For Citrix Hypervisor 8.0

Who Should Install This Hotfix? This is a hotfix for customers running Citrix Hypervisor 8.0. Information About this Hotfix Component| Details ---|--- Prerequisite| None Post-update tasks| Restart Host Content live patchable| Yes Baselines for Live Patch| XS80E003 Revision History| Published on A...

Driver Disk for LSI megaraid sas 07.701.18.00+rc1 - For XenServer 7.x CR

Who Should Install this Driver Disk? Customers running a Citrix XenServer 7.x Current Release who use LSI's megaraid-sas driver and wish to use the latest version of the following: Driver Module| Version ---|--- megaraid-sas| 07.701.18.00+rc1 Issues Resolved In this Driver Disk Includes general...

Driver Disk for Broadcom bnxt_en 1.10.0_216.0.119.0 - For Citrix Hypervisor 8.x CR

Who Should Install this Driver Disk? Customers running a Citrix Hypervisor 8.x release who use Broadcomm's bnxten driver and wish to use the latest version of the following: Driver Module| Version ---|--- bnxten| 1.10.0216.0.119.0 Issues Resolved In this Driver Disk Includes general enhancements...

MessageHistory

MessageHistory Version 3.0 Created Date: 08/20/2006 Updated Date: 09/25/2013 Please note: You can download the required file from the Citrix downloads website by visiting the following link: https://www.citrix.com/downloads/citrix-tools Description Sometimes Citrix Technical Support needs to...

Unable to detach iSO SR with Error code: SR_BACKEND_FAILURE_74

root@citrix-fyobkfwl iso xe pbd-unplug uuid=0d151622-a864-df98-a3f9-7fb0920bfc22 Error code: SRBACKENDFAILURE74 Error parameters: , NFS unmount error opterr=error is 32,...

LSQuery - License Server Data Collection Tool

Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. LSQuery Created Date: April 24, 2012 Updated Date: September 13, 20...

StressPrinters

Please note: You can download the required file from the Citrix downloads website by visiting the following link:https://www.citrix.com/downloads/citrix-tools StressPrinters Version 1.3.2 Created date: 03/30/2006 Modified date: 6/19/2013 Description Many printer driver problems in Terminal...

Session State Monitor Tool - XenApp/XenDesktop

Where to download ? Certain legacy Citrix tools are now available on request only. Please submit the request here - https://forms.gle/obA39PEz5qpDiSPq8 Once we verify your request, we will provide access to the download location. Description The Session State Monitor Utility actively monitors...

UPM Policy - "Enable multi-session write back with Fslogix Profile Container" not working for local admins

Changes made in multiple sessions do not persist on logoff even after configuring "Enable multi-session write-back for FSLogix Profile Container" policy Note: The policy is available from Profile Management 2003 onwards...

Gateway: "Cannot connect to the Citrix XenApp Server. The Network is down."

Launch Fails with Error: "Cannot connect to the Citrix XenApp Server. The Network is down."...

NetScaler Appliance System Limits

This article contains information about various system limits for a NetScaler appliance with NetScaler software release 13.1 installed on the appliance. LSN Entities and Bindings Base System Limits Base Networking Limits Load Balancing and Monitoring Limits Advanced Policy/Expression Limits Rewri...

Error: "Socket Operation on Non-Socket" and "Error 1030" When Launching Apps and Desktop Through NetScaler Gateway

1030 error when launching apps and desktop through NetScaler Gateway. Error "Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Socket operation on non-socket" when launching apps through NetScaler Gateway...

How to Configure RDP Profile on NetScaler Gateway

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Desktop Viewer toolbar does not show up in session using Web Interface

The black Desktop Viewer toolbar does not show up in the XenApp or XenDesktop ICA session of the user...

Application shortcuts still remain on the Start Menu when the application is already unassigned for the user

Workspace App has been configured with the option "Show Applications in Start Menu" and published apps appear on the start menu. When an application is removed from being assigned to a user, its shortcut still shows up on the users start menu...

After Upgrading to iOS 14 And Opening MDX Wrapped Apps Prompt Displays - "Compliance Error - Your device is out of compliance...MDX Encryption is not supported"

After Upgrading to iOS14 and opening MDX Wrapped Apps or Citrix Secure Mail/Hub/Web Displays - "Compliance Error - Your device is out of compliance. Please contact your administrator. MDX Encryption is not supported beyond iOS 13. Please reinstall the app."...

Elastic layers are disconnected and not accessible in session host

Environment before 20.52005 observed theElastic layers were disconnected on the VDA abruptly and were not available for exiting user connections or for new users.. The below errors are seen though the layers had been attached by a prior domain user. --ulayersvc.log-- 2020-03-23 13:23:02,140 WARN...

Accessing Your Priority Queue

As a Priority Services customer, you have direct access to dedicated Priority Support Engineers for faster issue resolution. Origin Country| Toll-free| Local Number Services| Language ---|---|---|--- UNITED STATES| 18443603276| | English UNITED KINGDOM| 08000315667| | English FRANCE| 0800915353| ...

Citrix Single Sign-On (SSONSVR.exe) Fails to Start on Computers using Intel Credentials Manager

Pass through authentication is not working and SSONSVR.exe does not appear in Task Manager...

FSLogix Profile Disk not created or used in App Layering when Elastic Layers are enabled

When using FSLogix with Elastic or User Layers, you find that the FSLogix profile is not created for new users. For existing users who already have an existing profile, new data is not written to it...

Solutions for Handling ".ica" Files in Web Browsers

Note : This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. When launching an application or desktop via an Internet Browser Google Chrome, Firefox, Intern...

Unable to login to Citrix Access Gateway Vserver using RADIUS DUO Authentication

Incorrect user name and password via NetScaler - can't login...

PVS Bootstrap configuration missing after updating to 1912 LTSR or 2203 CUs

Error - There must be at least 1 and at most 4 logon servers in the list Bootstrap configuration missing post update to 1912 .CU X / 2203 .CU x...

NOTICE-OF-CHANGE ANNOUNCEMENT FOR CITRIX SD-WAN 5100 Standard Edition and 800 WANOP Edition

Citrix Systems, Inc. announces a Notice of Status Change for the Citrix SD-WAN 5100 Standard Edition and 800 WANOP Edition platforms. The tables below explain the Citrix SD-WAN life cycle management milestones as well as important information regarding dates and options during this period. The...

Error - "An Unexpected MAPI Error Occurred. Index Was Out of Range. Must Be Non-Negative and Less Than the Size of the Collection."

In a multi-domain environment, user account from a different domain than the one PVS environment is on is unable to open PVS console, getting error "An unexpected MAPI error occurred." Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index."...

How To Migrate from Device Administration to Android Enterprise

This article discusses considerations and recommendations for migrating from legacy Android device administration to Android Enterprise. Google is deprecating the Android Device Administration API. That API supported enterprise apps on Android devices. Android Enterprise is the modern management...

Error "No Apps available at this time" on workspace for iOS app after upgrading to ADC 13.0 build 52.24

After upgrading ADC to version 13.0 build 52.24 iOS Workspace App misbehaving by presenting a longer form against usual and error "No Apps available at this time"on login...

Accessing Citrix Cloud using Multi-Factor Authentication

Requirements Existing Citrix Cloud Adminlogin credentials Should have set up Multi-Factor Authentication...

WEM 4.4 - Published Applications Launched Before WEM Agent Ends Processing Settings

Published applications from XenDesktop/XenApp are launched before the WEM agent ends processing settings. This is causing some settings configured from WEM to be used by the published applications are not getting applied before the applications are launched as it is required...

How to Troubleshoot Workspace Environment Management (WEM) Database Migration to Citrix Cloud

The October 2018 release of the Workspace Environment Management service included the Citrix WEM Migration Tool. The purpose of this tool is to allow customers to migrate their on-premise WEM deployment database to the Workspace Environment Management service in Citrix Cloud. Note: Before using...

Endpoint management - How to Configure Exchange Policy for Office 365

This article explains how to configure Exchange policy to work with Office 365...

Exclusion of Citrix embedded browser from the Citrix Workspace app 1912 LTSR for Windows

The Citrix Workspace app Long Term Service Release LTSR is released on a less frequent cadence with an extended lifecycle than the Workspace app Current Releases CR, offering predictability and less changes to the product. The Citrix Workspace app LTSR offers Cumulative Updates CU that contain...

"Unable to access the Virtual machines configuration: Unable to access file"

Unable to create machines using XenDesktop Setup wizard and observe error: '0 device created, 1 failed '. Detailed error: "Unable to access the Virtual machines configuration: Unable to access file "...

Citrix Gateway Native OTP not working with Citrix IOS Workspace Client

1. Native OTP configuration done as per https://docs.citrix.com/en-us/netscaler-gateway/12/native-otp-support.html 2. Android / Windows Workspace Clients and Browser work able to authenticate, enumerate and launch APPs 3. IOS Workspace Client is unable to authenticate, if user enters the...

Unable to launch virtual application/desktop using Workspace app for HTML5

When launching a virtual application/desktop using the Citrix Workspace app for HTML5, there is a silent failure to launch...

User Name and Password Fields are Missing when Configuring a Newly Installed License Server

The License Server Configuration Tool Window does not have the option to enter the username and password for License Administration Console, after the License Server 11.10 is installed. Background Aftersuccessfully installing License Server 11.10, a License Server Configuration Window appears. Th...

SCOM - EOL and Alternatives

Citrix Systems, Inc. announces End of Maintenance EOM and End of Life EOL milestones for the following Citrix SCOM Management Packs. The milestones are provided in accordance with the guidelines established by the Citrix Product Lifecycle Support Policy . Citrix SCOM Management Pack| Notice of...

New Requirements for trusted certificates in iOS 13+/iOS 14+ and macOS 10.15.x/11.x

Apple has new requirements for TLS server certificates in iOS/iPadOS 13, iOS/iPadOS 14, macOS 10.15.x and macOS 11.x. Verify that all certificates follow the Apple requirements. For more details,review the following articles from Apple directly: https://support.apple.com/en-us/HT210176...

How To Customize The Window Title Of Native Citrix Receiver Authentication Dialogs

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. All native Citrix Receiver authentication dialogs have title “Citrix Receiver” thus: This article...

Problem in taking a backup of ADC VPX from ADM

ADM is unable to take periodic backups of ADC and manual backups fail too. Here are the errors that we see in mpsconfig.log in ADM: SCP: Unable to open a session on 192.168.x.x Tuesday, 8 Oct 19 16:00:08.872 +1100 Error DeviceBackup541 Backup: Error uploading /mps/nssystembackup.pl on Citrix ADC...

Processes, Logs And Configuration Files Participating in Citrix ADM High Availability

The following processes participate in Citrix ADM HA operations: /usr/local/bin/python /mps/mashbmonit.py This process is run by both nodes. It is responsible for sending and receiving heartbeats and healthchecks. By default, it uses UDP port 5005. The configuration file for this process...

How to change subnet mask of NSIP on NetScaler

How to change the subnet mask of NetScaler management IP address when not using Clustering...

Workspace App for Linux 1906 giving “Unacceptable TLS Certificate” error

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. With the Citrix Workspace App for Linux 1906 and above, if you are using a SAML store with AuthV3, a...

iOS Public App Store app uploads are not working when using the App Store app URL

With Endpoint Management, when an Administrator attempts to upload an iOS and/or iPadOS public App Store app by enteringthe URL by using the new app URL on the App Store, the app is not found and the error below is displayed...

Troubleshooting HDX Optimization for Microsoft Teams

This is a Live article - updated frequently with the latest info and known issues ------------------------------------------------------------------------------------------------------------------------------------------------- Recommended Teams version :latest version. Update history for...

Failed to launch session "session_name". Error code: 2501 on Citrix Workspace App During App/Desktop Launch

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The following error is returned by the Citrix Gateway to Citrix CWA app when application/desktop...

Citrix ADC GSLB MEP vs Monitors

What is a GSLB Service? A GSLB service is usually a representation of a load balancing or content switching virtual server, although it can represent any type of virtual server or 3rd party load balancer. The GSLB service identifies the service’s IP address, port number, and service type, and...